[Skip to main content](#vessel-content) # Sending an additional email after making a purchase ## - **[StudioPrzyLesie](/forum/user/31654-studioprzylesie "View StudioPrzyLesie's Profile")** - [![StudioPrzyLesie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31654-studioprzylesie "View StudioPrzyLesie's Profile") Topic Author - [ Offline](/forum/user/31654-studioprzylesie) Less More - Posts: 196 - Thank you received: 15 - - 1 year 9 months ago [\#365329](#365329) by [StudioPrzyLesie](/forum/user/31654-studioprzylesie "View StudioPrzyLesie's Profile") *[Sending an additional email after making a purchase](/forum/35-orders-management/909050-sending-an-additional-email-after-making-a-purchase#365329 "Case - additional email assumptions: - digital product - pdf - additional user field when purchasing - different / second destination e-mail address (optional field) - after paying for the purchase, a standard post-purchase e-mail and an additional (second) e-mail with a defined text, invoice number and a link to download the PDF are sent to the address from the user's additional e-mail field - the additional email has: description - different than the standard one, download link, invoice number - if the additional field is left blank, an email with a download link is sent only to the buyer's email address (standard) Thank you in advance for your answers Tom")* was created by *[StudioPrzyLesie](/forum/user/31654-studioprzylesie "View StudioPrzyLesie's Profile")* Case - additional email assumptions: - digital product - pdf - additional user field when purchasing - different / second destination e-mail address (optional field) - after paying for the purchase, a standard post-purchase e-mail and an additional (second) e-mail with a defined text, invoice number and a link to download the PDF are sent to the address from the user's additional e-mail field - the additional email has: description - different than the standard one, download link, invoice number - if the additional field is left blank, an email with a download link is sent only to the buyer's email address (standard) Thank you in advance for your answers Tom Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwOTA1MC1zZW5kaW5nLWFuLWFkZGl0aW9uYWwtZW1haWwtYWZ0ZXItbWFraW5nLWEtcHVyY2hhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14284 - - 1 year 9 months ago [\#365331](#365331) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Sending an additional email after making a purchase](/forum/35-orders-management/909050-sending-an-additional-email-after-making-a-purchase#365331 "Case - additional email assumptions: - digital product - pdf - additional user field when purchasing - different / second destination e-mail address (optional field) - after paying for the purchase, a standard post-purchase e-mail and an additional (second) e-mail with a defined text, invoice number and a link to download the PDF are sent to the address from the user's additional e-mail field - the additional email has: description - different than the standard one, download link, invoice number - if the additional field is left blank, an email with a download link is sent only to the buyer's email address (standard) Thank you in advance for your answers Tom")* Hi, HikaShop has no mechanism for the merchant to create new emails. A plugin can however, plugin itself to HikaShop's events ( [ www.hikashop.com/support/documentation/6...r-documentation.html](https://www.hikashop.com/support/documentation/62-hikashop-developer-documentation.html) ) and send an extra email. For example, we released a few days ago a new "Review" plugin : [ www.hikashop.com/marketplace/product/121-review-plugin.html](https://www.hikashop.com/marketplace/product/121-review-plugin.html) This plugin will send a new email after an order is purchased to ask the customer to place a review. The email of that plugin can even be customized via the menu System>Emails of HikaShop. So I see two options to do what you want: - You ask a developer to develop a plugin from scratch to send the email. - You purchase that review plugin and customize the email (or have a developer customize it for you) so that it contains what you want. Having the recipient email changed to the value of a custom field can be done as part of the customization process. We could work on that customization process for you if necessary. I expect this to cost a few hundred euros. Now, I can also propose an alternative: Instead of sending a separate email, you could just add the value of the custom field as a CC of the original email sent to the customer after his purchase. This could be done with a small customization of the order status notification email of HikaShop (2 lines of PHP). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM1LW9yZGVycy1tYW5hZ2VtZW50LzkwOTA1MC1zZW5kaW5nLWFuLWFkZGl0aW9uYWwtZW1haWwtYWZ0ZXItbWFraW5nLWEtcHVyY2hhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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