[Skip to main content](#vessel-content) # No access to CRON tasks ## - **[jean-loup](/forum/user/40284-jean-loup "View jean-loup's Profile")** - [![jean-loup's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40284-jean-loup "View jean-loup's Profile") Topic Author - [ Offline](/forum/user/40284-jean-loup) Less More - Posts: 176 - Thank you received: 8 - - 3 weeks 3 days ago [\#100000191](#100000191) by [jean-loup](/forum/user/40284-jean-loup "View jean-loup's Profile") *[No access to CRON tasks](/forum/36-reports-statistics/100000037-no-access-to-cron-tasks#100000191 "-- url of the page with the problem -- : hrrps://www.121time.com -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.9 -- PHP version -- : 8.5.9 -- Browser(s) name and version -- : Safari 605.1 -- Error-message(debug-mod must be tuned on) -- : www.hikashop.com n'autorise pas la connexion Good morning all, Any idea about this little issue? May HTProtect cause an issue? Thank our for your help Jean-Loup")* was created by *[jean-loup](/forum/user/40284-jean-loup "View jean-loup's Profile")* -- url of the page with the problem -- : hrrps://www.121time.com -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.9 -- PHP version -- : 8.5.9 -- Browser(s) name and version -- : Safari 605.1 -- Error-message(debug-mod must be tuned on) -- : [ www.hikashop.com](http://www.hikashop.com) n'autorise pas la connexion Good morning all, Any idea about this little issue? May HTProtect cause an issue? Thank our for your help Jean-Loup - [ ![Capture d’écran 2026-10-11 à 07.33.31.png](/forum/attachment/100000061) ](/forum/attachment/100000061 "...1 à 07.33.31") [ ](/forum/attachment/100000061?download=1 "...1 à 07.33.31") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy8xMDAwMDAwMzctbm8tYWNjZXNzLXRvLWNyb24tdGFza3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 3 weeks 3 days ago [\#100000194](#100000194) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No access to CRON tasks](/forum/36-reports-statistics/100000037-no-access-to-cron-tasks#100000194 "-- url of the page with the problem -- : hrrps://www.121time.com -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.9 -- PHP version -- : 8.5.9 -- Browser(s) name and version -- : Safari 605.1 -- Error-message(debug-mod must be tuned on) -- : www.hikashop.com n'autorise pas la connexion Good morning all, Any idea about this little issue? May HTProtect cause an issue? Thank our for your help Jean-Loup")* Hello Jean-Loup, HTProtect is not the cause. The "Create/Edit your Cron task" button opens a page of our website in a popup on your back end, and since our website moved to new servers, browsers refused to show it there. It was the same for every HikaShop website, and we changed the Cron tab so that it does not need that popup any more. Your web cron itself is fine: it is set up and running on our side. Our server triggers your cron URL every hour, and it last ran today at 08:14 (UTC). To see it or change it from your back end, download the HikaShop 6.7.0 package again from your account on our website (it was updated today) and install it over your current version. Then, on HikaShop > Configuration > Cron, click on "Show the web cron": you will see whether it runs, its frequency, its next and last run and its last report, and you can change its frequency and save it there. The cron task documentation describes it: [ www.hikashop.com/support/documentation/55-hikashop-cron-task](https://www.hikashop.com/support/documentation/55-hikashop-cron-task) The following user(s) said Thank You: [jean-loup](/forum/user/40284-jean-loup "View jean-loup's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy8xMDAwMDAwMzctbm8tYWNjZXNzLXRvLWNyb24tdGFza3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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