[Skip to main content](#vessel-content) # Statistics Report disappeared ## - **[crealab](/forum/user/32831-crealab "View crealab's Profile")** - [![crealab's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32831-crealab "View crealab's Profile") Topic Author - [ Offline](/forum/user/32831-crealab) Less More - Posts: 3 - Thank you received: 0 - - 12 years 4 months ago [\#160399](#160399) by [crealab](/forum/user/32831-crealab "View crealab's Profile") *[Statistics Report disappeared](/forum/36-reports-statistics/869038-statistics-report-disappeared#160399 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : 3.3.0 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message 1) while we change the setting of report "Main Statistics" even if we Save is disappeared (on line version and even on our test version)... 2) How many reports we can configure? now we have 12 reports 3) Can we backup the reports or import/export the reports (not the date, the report template)? thank you stefano")* was created by *[crealab](/forum/user/32831-crealab "View crealab's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : x.x.x -- Joomla version -- : 3.3.0 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message 1) while we change the setting of report "Main Statistics" even if we Save is disappeared (on line version and even on our test version)... 2) How many reports we can configure? now we have 12 reports 3) Can we backup the reports or import/export the reports (not the date, the report template)? thank you stefano Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NjkwMzgtc3RhdGlzdGljcy1yZXBvcnQtZGlzYXBwZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 4 months ago [\#160416](#160416) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Statistics Report disappeared](/forum/36-reports-statistics/869038-statistics-report-disappeared#160416 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : 3.3.0 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message 1) while we change the setting of report "Main Statistics" even if we Save is disappeared (on line version and even on our test version)... 2) How many reports we can configure? now we have 12 reports 3) Can we backup the reports or import/export the reports (not the date, the report template)? thank you stefano")* Hi, 1. Version of HikaShop ? If not 2.3.1, please update. 2. There is no limits. 3. You can backup the report by exporting the hikashop table "#__hikashop_widget". The following user(s) said Thank You: [crealab](/forum/user/32831-crealab "View crealab's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NjkwMzgtc3RhdGlzdGljcy1yZXBvcnQtZGlzYXBwZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[crealab](/forum/user/32831-crealab "View crealab's Profile")** - [![crealab's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32831-crealab "View crealab's Profile") Topic Author - [ Offline](/forum/user/32831-crealab) Less More - Posts: 3 - Thank you received: 0 - - 12 years 4 months ago [\#160732](#160732) by [crealab](/forum/user/32831-crealab "View crealab's Profile") Replied by *[crealab](/forum/user/32831-crealab "View crealab's Profile")* on topic *[Statistics Report disappeared](/forum/36-reports-statistics/869038-statistics-report-disappeared#160732 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : 3.3.0 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message 1) while we change the setting of report "Main Statistics" even if we Save is disappeared (on line version and even on our test version)... 2) How many reports we can configure? now we have 12 reports 3) Can we backup the reports or import/export the reports (not the date, the report template)? thank you stefano")* could be nice to have a console function to save and restore the report template Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NjkwMzgtc3RhdGlzdGljcy1yZXBvcnQtZGlzYXBwZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[crealab](/forum/user/32831-crealab "View crealab's Profile")** - [![crealab's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32831-crealab "View crealab's Profile") Topic Author - [ Offline](/forum/user/32831-crealab) Less More - Posts: 3 - Thank you received: 0 - - 12 years 4 months ago [\#160735](#160735) by [crealab](/forum/user/32831-crealab "View crealab's Profile") Replied by *[crealab](/forum/user/32831-crealab "View crealab's Profile")* on topic *[Statistics Report disappeared](/forum/36-reports-statistics/869038-statistics-report-disappeared#160735 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : 3.3.0 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message 1) while we change the setting of report "Main Statistics" even if we Save is disappeared (on line version and even on our test version)... 2) How many reports we can configure? now we have 12 reports 3) Can we backup the reports or import/export the reports (not the date, the report template)? thank you stefano")* our version: You have the latest stable version of HikaShop Business: 2.3.1 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NjkwMzgtc3RhdGlzdGljcy1yZXBvcnQtZGlzYXBwZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 4 months ago [\#160754](#160754) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Statistics Report disappeared](/forum/36-reports-statistics/869038-statistics-report-disappeared#160754 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : 3.3.0 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message 1) while we change the setting of report "Main Statistics" even if we Save is disappeared (on line version and even on our test version)... 2) How many reports we can configure? now we have 12 reports 3) Can we backup the reports or import/export the reports (not the date, the report template)? thank you stefano")* Could you enable the Joomla debug mode and set the error reporting to maximum in order to see if an error is returned when saving ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NjkwMzgtc3RhdGlzdGljcy1yZXBvcnQtZGlzYXBwZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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