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#   Repost orders problem after upadte to 2.3.1

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12 years 4 months ago [\#163692](#163692) by [trik84](/forum/user/15695-trik84 "View trik84's Profile")  *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#163692 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")* was created by *[trik84](/forum/user/15695-trik84 "View trik84's Profile")*

Joomala: 1.5.26
Hikashop: 2.3.1

Hi,
The upgrade to version 2.3.1 of HikaShop has created a orders report problem:
- Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)

Do you have any solutions?

Many thanks

Luca

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12 years 4 months ago [\#163695](#163695) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#163695 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,

One of the solutions could be to update your version, the latest one is available on our website. ![:)](/media/kunena/emoticons/3.png ":)")

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12 years 4 months ago [\#163784](#163784) by [trik84](/forum/user/15695-trik84 "View trik84's Profile")  Replied by *[trik84](/forum/user/15695-trik84 "View trik84's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#163784 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,

you mean 2.3.2 ?

Thanks

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12 years 4 months ago [\#163786](#163786) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#163786 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,

Yes indeed the 2.3.2.

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12 years 3 months ago [\#163947](#163947) by [trik84](/forum/user/15695-trik84 "View trik84's Profile")  Replied by *[trik84](/forum/user/15695-trik84 "View trik84's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#163947 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi Xavier,

I've tried to update to version 2.3.2 and this resolves the report orders problem, but the update creates a more big problem . . .

All products link are changed:
Example product link before update:
[ www.sushitalia.com/shop-on-line/prodotti...o-tsuyayaka-1kg.html](http://www.sushitalia.com/shop-on-line/prodotti/riso-e-pasta/riso-tsuyayaka-1kg.html)
Example product link after update:
[ www.sushitalia.com/component/hikashop/pr...o-tsuyayaka-1kg.html](http://www.sushitalia.com/component/hikashop/prodotti/riso-tsuyayaka-1kg.html)

If you try to use both the links you can see the difference, to resolve the problem i've reinstalled the 2.3.1 release, because the site is online and i need it is navigable.

What cause the different product link generation in 2.3.2 versione ?

Many Thanks

Luca

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12 years 3 months ago [\#163958](#163958) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#163958 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,

The two links are coming from the same website, so the same HikaShop is used.
In the first one, there is a Joomla menu. That's why the url is SEF using the menu "shop-on-line".
The second link does not use a joomla menu, the SEF is the classical SEF way, using the "component hikashop" for the "product" ...
And because there is no menu, I think that's why the rest of the page is not displayed.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 3 months ago [\#164011](#164011) by [trik84](/forum/user/15695-trik84 "View trik84's Profile")  Replied by *[trik84](/forum/user/15695-trik84 "View trik84's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#164011 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,
yes the first link uses "shop-on-line" menu and the second no, but the question is why ?
I don't make any change except the hikashop update from 2.3.1 to 2.3.2, why the release 2.3.1 generates the products links using menu in SEF and release 2.3.2 don't use menu in the link ?

I know that i can modify joomla to so that hikashop SEF links generated in format "component hikashop" to work properly, but I want the links to the products remain as they were before.

Many thanks

Luca

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12 years 3 months ago [\#164020](#164020) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#164020 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,

I can't say why because I can't see the problem.
The two possibilities are :
- Duplicate your website in a "pre-prod" version. So you can make migration test before doing it in production one
- Sending us screenshot of your current configuration, so we can maybe find something unusual which can create conflicts.

The router in HikaShop 2.3.2 does not change a lot. We added a new option to add a prefix when a product name start with a number and you remove the product id in the SEF url.
This option just impact the product name in the SEF url, not the menu which will be use by the Joomla router.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 3 months ago [\#166233](#166233) by [trik84](/forum/user/15695-trik84 "View trik84's Profile")  Replied by *[trik84](/forum/user/15695-trik84 "View trik84's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#166233 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,

I've made a test area where i can test the updates before install it on a production site.
I've made some tests but i don't understand where is the problem, have you some suggestion about the possible solution ?

Many Thanks

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12 years 3 months ago [\#166234](#166234) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#166234 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,

Please provide a link to the test website shop page and a backend access to it so that we can look at the problem. Then we can provide a solution.

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12 years 3 months ago [\#166269](#166269) by [trik84](/forum/user/15695-trik84 "View trik84's Profile")  Replied by *[trik84](/forum/user/15695-trik84 "View trik84's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#166269 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,

send data via PM to nicolas

Thanks

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12 years 2 months ago [\#168369](#168369) by [trik84](/forum/user/15695-trik84 "View trik84's Profile")  Replied by *[trik84](/forum/user/15695-trik84 "View trik84's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#168369 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,
someone have a news ???

Many thanks

Luca

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12 years 3 weeks ago [\#175717](#175717) by [trik84](/forum/user/15695-trik84 "View trik84's Profile")  Replied by *[trik84](/forum/user/15695-trik84 "View trik84's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#175717 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hi,
someone have news ?

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11 years 9 months ago [\#187546](#187546) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#187546 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Hello,
Sorry for the late reply, I just tested it on you website and succeed to reproduce the issue.
Your issue is coming from the fact that we have added an new algorithm to check your listing item ID and that you have some compatibility issue with your Joomla 1.5.
So can you edit the file "administrator\components\com_hikashop\helpers\helper.php" and change that line : Code:

if(!empty($type)){ $id = $menusClass-&gt;loadAMenuItemId($type,'listing',$match[1]);

By : Code:

if(false){ $id = $menusClass-&gt;loadAMenuItemId($type,'listing',$match[1]);

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- **[trik84](/forum/user/15695-trik84 "View trik84's Profile")**
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11 years 9 months ago [\#187583](#187583) by [trik84](/forum/user/15695-trik84 "View trik84's Profile")  Replied by *[trik84](/forum/user/15695-trik84 "View trik84's Profile")* on topic *[Repost orders problem after upadte to 2.3.1](/forum/36-reports-statistics/869636-repost-orders-problem-after-upadte-to-2-3-1#187583 "Joomala: 1.5.26 Hikashop: 2.3.1  Hi, The upgrade to version 2.3.1 of HikaShop has created a orders report problem: - Reports on the number of orders report (excuse the word game) a random number of orders (some hundreds more than the real ones)  Do you have any solutions?  Many thanks  Luca")*

Many Thanks, now works fine !!! ![:cheer:](/media/kunena/emoticons/2.png ":cheer:")

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