[Skip to main content](#vessel-content) # Google eCommerce. How it works? ## - **[amigo](/forum/user/36119-amigo "View amigo's Profile")** - [![amigo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36119-amigo "View amigo's Profile") Topic Author - [ Offline](/forum/user/36119-amigo) Less More - Posts: 47 - Thank you received: 4 - - 11 years 7 months ago - 11 years 7 months ago [\#197499](#197499) by [amigo](/forum/user/36119-amigo "View amigo's Profile") *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#197499 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* was created by *[amigo](/forum/user/36119-amigo "View amigo's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this [ ![3.jpg](/forum/attachment/23586) ](/forum/attachment/23586 "3.jpg") 3) I turned on Hikashop Google Analytics Plugin and here are settings [ ![1.jpg](/forum/attachment/23587) ](/forum/attachment/23587 "1.jpg") [ ![2.jpg](/forum/attachment/23588) ](/forum/attachment/23588 "2.jpg") 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance **UPDATE:** I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics? - [ ![3.jpg](/forum/attachment/23586) ](/forum/attachment/23586 "3.jpg") [ ](/forum/attachment/23586?download=1 "3.jpg") - [ ![1.jpg](/forum/attachment/23587) ](/forum/attachment/23587 "1.jpg") [ ](/forum/attachment/23587?download=1 "1.jpg") - [ ![2.jpg](/forum/attachment/23588) ](/forum/attachment/23588 "2.jpg") [ ](/forum/attachment/23588?download=1 "2.jpg") Last edit: 11 years 7 months ago by [amigo](/forum/user/36119-amigo "View amigo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 11 years 7 months ago [\#197518](#197518) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#197518 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* Hi, It is not possible to have UAH currency orders in the USD statistics. That's why we have several settings so that you can have several accounts for different currencies. I don't think that Google Analytics allow you to delete fake data. You would have to use another account. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[amigo](/forum/user/36119-amigo "View amigo's Profile")** - [![amigo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36119-amigo "View amigo's Profile") Topic Author - [ Offline](/forum/user/36119-amigo) Less More - Posts: 47 - Thank you received: 4 - - 11 years 7 months ago - 11 years 7 months ago [\#197568](#197568) by [amigo](/forum/user/36119-amigo "View amigo's Profile") Replied by *[amigo](/forum/user/36119-amigo "View amigo's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#197568 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* Hello Google analytics reaaly don't have decent mechanism of deleting orders. They suggest to submit order with negative cost and amoung. I have 1 more question How is it possible to track orders on creation? I don't use backend order management at all. I made some changes in this file administrator\com_hikashop\extensions\plg_system_hikashopanalytics\hikashopanalytics.php [ ![1_2015-04-07.jpg](/forum/attachment/23600) ](/forum/attachment/23600 "1_2015-04-07.jpg") [ ![2_2015-04-07.jpg](/forum/attachment/23601) ](/forum/attachment/23601 "2_2015-04-07.jpg") But they seems not to help at all. What am I doing wrong? I don't want to change status of order, I want them to be tracked automatically. Also, while tracking orders in UAH currency, they display at Google Analytics incorrectly, currency rate is slightly different to what is in hikashop. It's like +6.66% higher - [ ![1_2015-04-07.jpg](/forum/attachment/23600) ](/forum/attachment/23600 "1_2015-04-07.jpg") [ ](/forum/attachment/23600?download=1 "1_2015-04-07.jpg") - [ ![2_2015-04-07.jpg](/forum/attachment/23601) ](/forum/attachment/23601 "2_2015-04-07.jpg") [ ](/forum/attachment/23601?download=1 "2_2015-04-07.jpg") Last edit: 11 years 7 months ago by [amigo](/forum/user/36119-amigo "View amigo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 11 years 7 months ago [\#197640](#197640) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#197640 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* Hi, I am sorry but the rules in Google Analytics is to track only the confirmed orders. So no, by default it is not possible to track the order creation. But if you want to do so and you want to modify the HikaShop core plugins ; you can remove the function "onAfterOrderCreate", rename the function "onAfterOrderUpdate" to "onAfterOrderCreate" and remove the lines which check the order status. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [amigo](/forum/user/36119-amigo "View amigo's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[amigo](/forum/user/36119-amigo "View amigo's Profile")** - [![amigo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36119-amigo "View amigo's Profile") Topic Author - [ Offline](/forum/user/36119-amigo) Less More - Posts: 47 - Thank you received: 4 - - 11 years 7 months ago - 11 years 7 months ago [\#197714](#197714) by [amigo](/forum/user/36119-amigo "View amigo's Profile") Replied by *[amigo](/forum/user/36119-amigo "View amigo's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#197714 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* Thanks. I changed the name of function and created global action to change order status to "confirmed". It seems to work, but after all status stays 'created'. Anyway, what about second question? When creating order in UAH it converts to Google USD statictics a bit incorrectly. Why is that? I think it uses some wrong currency rate. Last edit: 11 years 7 months ago by [amigo](/forum/user/36119-amigo "View amigo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 11 years 7 months ago [\#197758](#197758) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#197758 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* Hi, I'm not following you. There is no currency conversion in the Google Analytics plugin of HikaShop. HikaShop sends the order prices data to Google Analytics in the currency of the order. The following user(s) said Thank You: [amigo](/forum/user/36119-amigo "View amigo's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[amigo](/forum/user/36119-amigo "View amigo's Profile")** - [![amigo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36119-amigo "View amigo's Profile") Topic Author - [ Offline](/forum/user/36119-amigo) Less More - Posts: 47 - Thank you received: 4 - - 11 years 7 months ago [\#197857](#197857) by [amigo](/forum/user/36119-amigo "View amigo's Profile") Replied by *[amigo](/forum/user/36119-amigo "View amigo's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#197857 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* Sorry for my English. Probably, I don't explain myself clearly. Main currency of the shop is USD Currency for Ukraine region is UAH When someone makes order in Ukraine, he sees prices in UAH. After that information about order goes to Google Analytics. As I have account with USD currency in Google, all payment information converts to USD in some way. Final values arent like they supposed to be. For example - item Barbasol foam Price at Hikashop - 2.40 USD Price, that customer sees from Ukraine - 60 UAH (1 USD = 25 UAH) Price in Google Analutics - 2.55 USD What can cause this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 11 years 7 months ago [\#197912](#197912) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#197912 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* Hi, I don't see how that's possible. Are you sure that you're not mistaking the situation and that the USD price you see in HikaShop is the price without taxes while the USD price you get in GA is the price with the taxes ? Because the conversion of the prices is only done by HikaShop before the order is created so the amount displayed in GA has to be the same as the one in the order. The following user(s) said Thank You: [amigo](/forum/user/36119-amigo "View amigo's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[amigo](/forum/user/36119-amigo "View amigo's Profile")** - [![amigo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36119-amigo "View amigo's Profile") Topic Author - [ Offline](/forum/user/36119-amigo) Less More - Posts: 47 - Thank you received: 4 - - 11 years 7 months ago - 11 years 7 months ago [\#198016](#198016) by [amigo](/forum/user/36119-amigo "View amigo's Profile") Replied by *[amigo](/forum/user/36119-amigo "View amigo's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#198016 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* Let me show you **Product price** [ ![1_2015-04-10.jpg](/forum/attachment/23668) ](/forum/attachment/23668 "1_2015-04-10.jpg") **Order details (everything is correct, 65 UAH is 2.6 USD):** [ ![2_2015-04-10.jpg](/forum/attachment/23669) ](/forum/attachment/23669 "2_2015-04-10.jpg") **Google statistics (price of product):** [ ![3_2015-04-10.jpg](/forum/attachment/23670) ](/forum/attachment/23670 "3_2015-04-10.jpg") **There are no taxes whatsoever.** - [ ![1_2015-04-10.jpg](/forum/attachment/23668) ](/forum/attachment/23668 "1_2015-04-10.jpg") [ ](/forum/attachment/23668?download=1 "1_2015-04-10.jpg") - [ ![2_2015-04-10.jpg](/forum/attachment/23669) ](/forum/attachment/23669 "2_2015-04-10.jpg") [ ](/forum/attachment/23669?download=1 "2_2015-04-10.jpg") - [ ![3_2015-04-10.jpg](/forum/attachment/23670) ](/forum/attachment/23670 "3_2015-04-10.jpg") [ ](/forum/attachment/23670?download=1 "3_2015-04-10.jpg") Last edit: 11 years 7 months ago by [amigo](/forum/user/36119-amigo "View amigo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 11 years 7 months ago [\#198097](#198097) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#198097 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* Hi, The HikaShop analytics plugin just send the order details to Google Analytics in the currency of the order. So if your order is in GA ; the data send to Google Analytics is in GA. The conversion is not done by HikaShop. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [amigo](/forum/user/36119-amigo "View amigo's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[amigo](/forum/user/36119-amigo "View amigo's Profile")** - [![amigo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36119-amigo "View amigo's Profile") Topic Author - [ Offline](/forum/user/36119-amigo) Less More - Posts: 47 - Thank you received: 4 - - 11 years 7 months ago [\#198182](#198182) by [amigo](/forum/user/36119-amigo "View amigo's Profile") Replied by *[amigo](/forum/user/36119-amigo "View amigo's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#198182 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* So, it's Google, who does wrong conversion. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 11 years 7 months ago [\#198202](#198202) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Google eCommerce. How it works?](/forum/36-reports-statistics/876201-google-ecommerce-how-it-works#198202 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I'm trying to set up ecommerce integration hikashop to google analytics. It is pretty complex and I can't see any result 1) I already have google script at my website, that collects statistics about visits 2) At Google Analytics I turned on ecommerce page, so now statistics looks like this 3) I turned on Hikashop Google Analytics Plugin and here are settings 4) I made a fake order, changed status to confirmed, and nothins happened at google ecommerce statistics. I was trying changing status to shipped and other statuses. Nothing happens. What am I doing wrong? Should I turn on something else? Thanks in advance UPDATE: I was creating fake accounts in UAH currency. I Make order in USD using TorBrouser and it seemed to work well (it appeared not instantly, but I can see it in statistics). Is it possible UAH currency orders to be translated to USD statistics? Also, how can I delete fake orders from google statistics?")* Hi, I can't say if Google is doing a wrong or right conversion ; but Google does not use the conversion rate that you will set in your HikaShop store ; the conversion is different that in your store. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [amigo](/forum/user/36119-amigo "View amigo's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYyMDEtZ29vZ2xlLWVjb21tZXJjZS1ob3ctaXQtd29ya3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.094 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)