[Skip to main content](#vessel-content) # No notifications on English version of the shop ## - **[amigo](/forum/user/36119-amigo "View amigo's Profile")** - [![amigo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36119-amigo "View amigo's Profile") Topic Author - [ Offline](/forum/user/36119-amigo) Less More - Posts: 47 - Thank you received: 4 - - 11 years 7 months ago - 11 years 7 months ago [\#198457](#198457) by [amigo](/forum/user/36119-amigo "View amigo's Profile") *[No notifications on English version of the shop](/forum/36-reports-statistics/876355-no-notifications-on-english-version-of-the-shop#198457 "-- url of the page with the problem -- : leza-shaving.com/en/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I have website with 2 languages leza-shaving.com/en/ - English leza-shaving.com/ru/ - Russian I use Joomla language plugin not Joomfish or something else. I have NO NOTIFICATIONS neither after creation an order, nor after confirmation it in English version. In Russian version notification after creation works perfectly, and notification after confirmation I haven't tested, because there is no point of using PayPal in russian version. When I switch to English version of website, notifications are stop being sended. And what I really need are notifications after creation the order. For example, if I go to English version, pick some products, then go to russian version and complete checkout, I WILL have email notifications as needed. And if I try to complete checkout in English version, I will have no notifications at my e-mail. All e-mails are set in config. Also, I've already tried turning off all mass actions and "only-English" modules. That doesn't help. Still no notifications. So, problem is not some modules or actions. Nevertheless, I can see orders being created in backend, even if there are no notifications.")* was created by *[amigo](/forum/user/36119-amigo "View amigo's Profile")* -- url of the page with the problem -- : [ leza-shaving.com/en/](http://leza-shaving.com/en/) -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I have website with 2 languages [ leza-shaving.com/en/](http://leza-shaving.com/en/) - English [ leza-shaving.com/ru/](http://leza-shaving.com/ru/) - Russian I use **Joomla language plugin** not Joomfish or something else. I have NO NOTIFICATIONS neither after creation an order, nor after confirmation it in **English** version. In **Russian** version notification after creation works perfectly, and notification after confirmation I haven't tested, because there is no point of using PayPal in russian version. When I switch to English version of website, notifications are stop being sended. And what I really need are notifications after creation the order. For example, if I go to **English** version, pick some products, then go to **russian** version and complete checkout, I WILL have email notifications as needed. And if I try to complete checkout in **English** version, I will have no notifications at my e-mail. All e-mails are set in config. [ ![1_2015-04-09_2015-04-13.jpg](/forum/attachment/23755) ](/forum/attachment/23755 "...2015-04-13.jpg") Also, I've already tried turning off all mass actions and "only-English" modules. That doesn't help. Still no notifications. So, problem is not some modules or actions. Nevertheless, I can see orders being created in backend, even if there are no notifications. - [ ![1_2015-04-09_2015-04-13.jpg](/forum/attachment/23755) ](/forum/attachment/23755 "...2015-04-13.jpg") [ ](/forum/attachment/23755?download=1 "...2015-04-13.jpg") Last edit: 11 years 7 months ago by [amigo](/forum/user/36119-amigo "View amigo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYzNTUtbm8tbm90aWZpY2F0aW9ucy1vbi1lbmdsaXNoLXZlcnNpb24tb2YtdGhlLXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 11 years 7 months ago [\#198463](#198463) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No notifications on English version of the shop](/forum/36-reports-statistics/876355-no-notifications-on-english-version-of-the-shop#198463 "-- url of the page with the problem -- : leza-shaving.com/en/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I have website with 2 languages leza-shaving.com/en/ - English leza-shaving.com/ru/ - Russian I use Joomla language plugin not Joomfish or something else. I have NO NOTIFICATIONS neither after creation an order, nor after confirmation it in English version. In Russian version notification after creation works perfectly, and notification after confirmation I haven't tested, because there is no point of using PayPal in russian version. When I switch to English version of website, notifications are stop being sended. And what I really need are notifications after creation the order. For example, if I go to English version, pick some products, then go to russian version and complete checkout, I WILL have email notifications as needed. And if I try to complete checkout in English version, I will have no notifications at my e-mail. All e-mails are set in config. Also, I've already tried turning off all mass actions and "only-English" modules. That doesn't help. Still no notifications. So, problem is not some modules or actions. Nevertheless, I can see orders being created in backend, even if there are no notifications.")* Hi, I don't see why the language would change anything for the email sending. Did you modify the translation file of HikaShop, or are you using translation overrides ? If so, if you remove these modifications does it work properly in both languages ? As the email was probably sent by HikaShop, it's probably the email server which blocked the email. So check your email client's spam box first and if you can't find the email notification, check the sending logs of the email sending server on your server in order to get the error. The following user(s) said Thank You: [amigo](/forum/user/36119-amigo "View amigo's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYzNTUtbm8tbm90aWZpY2F0aW9ucy1vbi1lbmdsaXNoLXZlcnNpb24tb2YtdGhlLXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[amigo](/forum/user/36119-amigo "View amigo's Profile")** - [![amigo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36119-amigo "View amigo's Profile") Topic Author - [ Offline](/forum/user/36119-amigo) Less More - Posts: 47 - Thank you received: 4 - - 11 years 7 months ago - 11 years 7 months ago [\#198561](#198561) by [amigo](/forum/user/36119-amigo "View amigo's Profile") Replied by *[amigo](/forum/user/36119-amigo "View amigo's Profile")* on topic *[No notifications on English version of the shop](/forum/36-reports-statistics/876355-no-notifications-on-english-version-of-the-shop#198561 "-- url of the page with the problem -- : leza-shaving.com/en/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.25 Hello I have website with 2 languages leza-shaving.com/en/ - English leza-shaving.com/ru/ - Russian I use Joomla language plugin not Joomfish or something else. I have NO NOTIFICATIONS neither after creation an order, nor after confirmation it in English version. In Russian version notification after creation works perfectly, and notification after confirmation I haven't tested, because there is no point of using PayPal in russian version. When I switch to English version of website, notifications are stop being sended. And what I really need are notifications after creation the order. For example, if I go to English version, pick some products, then go to russian version and complete checkout, I WILL have email notifications as needed. And if I try to complete checkout in English version, I will have no notifications at my e-mail. All e-mails are set in config. Also, I've already tried turning off all mass actions and "only-English" modules. That doesn't help. Still no notifications. So, problem is not some modules or actions. Nevertheless, I can see orders being created in backend, even if there are no notifications.")* OK, my bad. I am using The Bat to manage e-mails, and I have no spam filters, so I always get every letter, even spam. BUT something (or someone ![:)](/media/kunena/emoticons/3.png ":)") ) created filter on GMail, that deleted sertain pattern of letters, so I never got them. Now I deleted these filters, and everything's OK. Thanks for patience and answering my stupid questions ![:)](/media/kunena/emoticons/3.png ":)") Last edit: 11 years 7 months ago by [amigo](/forum/user/36119-amigo "View amigo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84NzYzNTUtbm8tbm90aWZpY2F0aW9ucy1vbi1lbmdsaXNoLXZlcnNpb24tb2YtdGhlLXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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