[Skip to main content](#vessel-content) # HikaShop Google Dynamic Remarketing does not work ## - **[Nek](/forum/user/38917-nek "View Nek's Profile")** - [![Nek's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38917-nek "View Nek's Profile") Topic Author - [ Offline](/forum/user/38917-nek) Less More - Posts: 1 - Thank you received: 0 - - 11 years 1 month ago [\#215296](#215296) by [Nek](/forum/user/38917-nek "View Nek's Profile") *[HikaShop Google Dynamic Remarketing does not work](/forum/36-reports-statistics/879475-hikashop-google-dynamic-remarketing-does-not-work#215296 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.4 I enabled HikaShop Google Dynamic Remarketing plugin and entered the correct adwords ID. The site is in development so I use the Bank Transfer payment plugin. The google remarketing code is not being added to the End page in the checkout process. I debugged the HikaShop Google Dynamic Remarketing plugin and found out that it scans the body tag of the response to get some elements with name "product*" and it fails and that's the reason it doesn't add the code. Well there is no elements with name in the body that's why it doesn't work. The checkout End page is mostly just the text information about the Bank Transfer. There is no listing of the products in the order, as the plugin seems to expect. Do I missed a configuration somewhere to enable such a thing? How can I fix this?")* was created by *[Nek](/forum/user/38917-nek "View Nek's Profile")* -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.4 I enabled HikaShop Google Dynamic Remarketing plugin and entered the correct adwords ID. The site is in development so I use the Bank Transfer payment plugin. The google remarketing code is not being added to the End page in the checkout process. I debugged the HikaShop Google Dynamic Remarketing plugin and found out that it scans the body tag of the response to get some elements with name "product*" and it fails and that's the reason it doesn't add the code. Well there is no elements with name in the body that's why it doesn't work. The checkout End page is mostly just the text information about the Bank Transfer. There is no listing of the products in the order, as the plugin seems to expect. Do I missed a configuration somewhere to enable such a thing? How can I fix this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84Nzk0NzUtaGlrYXNob3AtZ29vZ2xlLWR5bmFtaWMtcmVtYXJrZXRpbmctZG9lcy1ub3Qtd29yaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 1 month ago [\#215298](#215298) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[HikaShop Google Dynamic Remarketing does not work](/forum/36-reports-statistics/879475-hikashop-google-dynamic-remarketing-does-not-work#215298 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.4 I enabled HikaShop Google Dynamic Remarketing plugin and entered the correct adwords ID. The site is in development so I use the Bank Transfer payment plugin. The google remarketing code is not being added to the End page in the checkout process. I debugged the HikaShop Google Dynamic Remarketing plugin and found out that it scans the body tag of the response to get some elements with name "product*" and it fails and that's the reason it doesn't add the code. Well there is no elements with name in the body that's why it doesn't work. The checkout End page is mostly just the text information about the Bank Transfer. There is no listing of the products in the order, as the plugin seems to expect. Do I missed a configuration somewhere to enable such a thing? How can I fix this?")* Hi, Yes indeed the code is based on an input with the name "product_id", so if there is nothing like that on the page, this will not work. But the system is not based on the page after an order, but on the pages visited by the customer, like product pages. Here is informations on how remarketing is working: [ support.google.com/adwords/answer/2453998?hl=en](https://support.google.com/adwords/answer/2453998?hl=en) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84Nzk0NzUtaGlrYXNob3AtZ29vZ2xlLWR5bmFtaWMtcmVtYXJrZXRpbmctZG9lcy1ub3Qtd29yaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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