[Skip to main content](#vessel-content) # error on order - reports - export csv ## - **[proo4509](/forum/user/37936-proo4509 "View proo4509's Profile")** - [![proo4509's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37936-proo4509 "View proo4509's Profile") Topic Author - [ Offline](/forum/user/37936-proo4509) Less More - Posts: 79 - Thank you received: 0 - - 11 years 6 days ago [\#219875](#219875) by [proo4509](/forum/user/37936-proo4509 "View proo4509's Profile") *[error on order - reports - export csv](/forum/36-reports-statistics/880333-error-on-order-reports-export-csv#219875 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5.23 -- Browser(s) name and version -- : chrome 46.0.2490.80 -- Error-message(debug-mod must be tuned on) -- : De webpagina op .... /administrator/index.php?option=com_hikashop&ctrl=report&task=csv&cid[]=11&d3fb9e5a5db427b6574053cd42655c4f=1 is mogelijk tijdelijk uitgeschakeld of permanent verplaatst naar een nieuw webadres. Hi I'm trying to export my orders as csv but am getting an error. I'm using the template orders to ship. The default hikshop report last-seven-orders also shows the same error message. Other default hikashop reports work fine. see attachement for config")* was created by *[proo4509](/forum/user/37936-proo4509 "View proo4509's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5.23 -- Browser(s) name and version -- : chrome 46.0.2490.80 -- Error-message(debug-mod must be tuned on) -- : De webpagina op .... /administrator/index.php?option=com_hikashop&ctrl=report&task=csv&cid[]=11&d3fb9e5a5db427b6574053cd42655c4f=1 is mogelijk tijdelijk uitgeschakeld of permanent verplaatst naar een nieuw webadres. Hi I'm trying to export my orders as csv but am getting an error. I'm using the template orders to ship. The default hikshop report last-seven-orders also shows the same error message. Other default hikashop reports work fine. see attachement for config - [ ![orders_export.png](/forum/attachment/27515) ](/forum/attachment/27515 "orders_export.png") [ ](/forum/attachment/27515?download=1 "orders_export.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODAzMzMtZXJyb3Itb24tb3JkZXItcmVwb3J0cy1leHBvcnQtY3N2P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 11 years 6 days ago [\#219881](#219881) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[error on order - reports - export csv](/forum/36-reports-statistics/880333-error-on-order-reports-export-csv#219881 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5.23 -- Browser(s) name and version -- : chrome 46.0.2490.80 -- Error-message(debug-mod must be tuned on) -- : De webpagina op .... /administrator/index.php?option=com_hikashop&ctrl=report&task=csv&cid[]=11&d3fb9e5a5db427b6574053cd42655c4f=1 is mogelijk tijdelijk uitgeschakeld of permanent verplaatst naar een nieuw webadres. Hi I'm trying to export my orders as csv but am getting an error. I'm using the template orders to ship. The default hikshop report last-seven-orders also shows the same error message. Other default hikashop reports work fine. see attachement for config")* Hi, Could it be because you have too much orders ? What if you only select a few orders on your orders listing and click on the "export" button there. Do you get the same error ? If you turn on the "error reporting" and "debug mode" settings of the Joomla configuration, do you get more errors ? What are they ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODAzMzMtZXJyb3Itb24tb3JkZXItcmVwb3J0cy1leHBvcnQtY3N2P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[proo4509](/forum/user/37936-proo4509 "View proo4509's Profile")** - [![proo4509's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37936-proo4509 "View proo4509's Profile") Topic Author - [ Offline](/forum/user/37936-proo4509) Less More - Posts: 79 - Thank you received: 0 - - 11 years 6 days ago - 11 years 6 days ago [\#219928](#219928) by [proo4509](/forum/user/37936-proo4509 "View proo4509's Profile") Replied by *[proo4509](/forum/user/37936-proo4509 "View proo4509's Profile")* on topic *[error on order - reports - export csv](/forum/36-reports-statistics/880333-error-on-order-reports-export-csv#219928 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5.23 -- Browser(s) name and version -- : chrome 46.0.2490.80 -- Error-message(debug-mod must be tuned on) -- : De webpagina op .... /administrator/index.php?option=com_hikashop&ctrl=report&task=csv&cid[]=11&d3fb9e5a5db427b6574053cd42655c4f=1 is mogelijk tijdelijk uitgeschakeld of permanent verplaatst naar een nieuw webadres. Hi I'm trying to export my orders as csv but am getting an error. I'm using the template orders to ship. The default hikshop report last-seven-orders also shows the same error message. Other default hikashop reports work fine. see attachement for config")* I'm still testing. There are 3 orders and they all fit the filter of the report (i can preview them). But still there's the error message. Last edit: 11 years 6 days ago by [proo4509](/forum/user/37936-proo4509 "View proo4509's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODAzMzMtZXJyb3Itb24tb3JkZXItcmVwb3J0cy1leHBvcnQtY3N2P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 11 years 5 days ago [\#220003](#220003) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[error on order - reports - export csv](/forum/36-reports-statistics/880333-error-on-order-reports-export-csv#220003 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5.23 -- Browser(s) name and version -- : chrome 46.0.2490.80 -- Error-message(debug-mod must be tuned on) -- : De webpagina op .... /administrator/index.php?option=com_hikashop&ctrl=report&task=csv&cid[]=11&d3fb9e5a5db427b6574053cd42655c4f=1 is mogelijk tijdelijk uitgeschakeld of permanent verplaatst naar een nieuw webadres. Hi I'm trying to export my orders as csv but am getting an error. I'm using the template orders to ship. The default hikshop report last-seven-orders also shows the same error message. Other default hikashop reports work fine. see attachement for config")* Hi, Do you get the error immediately or only 30 seconds after you click on the button ? If it's immediately, I would recommend to increase the "memory_limit" setting of your php.ini Otherwise, I would recommend to increase instead the "max_execution_time" setting of your php.ini Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODAzMzMtZXJyb3Itb24tb3JkZXItcmVwb3J0cy1leHBvcnQtY3N2P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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