[Skip to main content](#vessel-content) # there is a plug-in necessary to activate this ## - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 10 years 11 months ago [\#223451](#223451) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") *[there is a plug-in necessary to activate this](/forum/36-reports-statistics/880970-there-is-a-plug-in-necessary-to-activate-this#223451 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : FireFox 42 -- Error-message(debug-mod must be tuned on) -- : "there is a plug-in necessary to activate this content" Goodmorning supportteam from Hikashop, I have a new computer and when I go to the dashboard from Hikashop I see the message "there is a plug-in necessary to activate this content" see screenshot. I don't have this issue with Microsoft Edge or Google Chrome (newest versions) Hope you have a solution for this issue. Kind regards, Lumiga")* was created by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : FireFox 42 -- Error-message(debug-mod must be tuned on) -- : "there is a plug-in necessary to activate this content" Goodmorning supportteam from Hikashop, I have a new computer and when I go to the dashboard from Hikashop I see the message "there is a plug-in necessary to activate this content" see screenshot. I don't have this issue with Microsoft Edge or Google Chrome (newest versions) Hope you have a solution for this issue. Kind regards, Lumiga --- Kind regards, Lumiga - [ ![Knipsel_2015-12-08.jpg](/forum/attachment/28317) ](/forum/attachment/28317 "...2015-12-08.jpg") [ ](/forum/attachment/28317?download=1 "...2015-12-08.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODA5NzAtdGhlcmUtaXMtYS1wbHVnLWluLW5lY2Vzc2FyeS10by1hY3RpdmF0ZS10aGlzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 746 - - [](http://www.inphase.one) - 10 years 11 months ago [\#223495](#223495) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[there is a plug-in necessary to activate this](/forum/36-reports-statistics/880970-there-is-a-plug-in-necessary-to-activate-this#223495 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : FireFox 42 -- Error-message(debug-mod must be tuned on) -- : "there is a plug-in necessary to activate this content" Goodmorning supportteam from Hikashop, I have a new computer and when I go to the dashboard from Hikashop I see the message "there is a plug-in necessary to activate this content" see screenshot. I don't have this issue with Microsoft Edge or Google Chrome (newest versions) Hope you have a solution for this issue. Kind regards, Lumiga")* Hi, True, you need a Flash player to view it, as in "[ Adobe Flash Player](https://get.adobe.com/flashplayer/)". --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile"), [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODA5NzAtdGhlcmUtaXMtYS1wbHVnLWluLW5lY2Vzc2FyeS10by1hY3RpdmF0ZS10aGlzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 10 years 11 months ago [\#223508](#223508) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[there is a plug-in necessary to activate this](/forum/36-reports-statistics/880970-there-is-a-plug-in-necessary-to-activate-this#223508 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : FireFox 42 -- Error-message(debug-mod must be tuned on) -- : "there is a plug-in necessary to activate this content" Goodmorning supportteam from Hikashop, I have a new computer and when I go to the dashboard from Hikashop I see the message "there is a plug-in necessary to activate this content" see screenshot. I don't have this issue with Microsoft Edge or Google Chrome (newest versions) Hope you have a solution for this issue. Kind regards, Lumiga")* Thanks, ![:)](/media/kunena/emoticons/3.png ":)") but just for my information, why doesn't need Edge and Chrome a installed flash player on the computer? Kind regards, Lumiga --- Kind regards, Lumiga Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODA5NzAtdGhlcmUtaXMtYS1wbHVnLWluLW5lY2Vzc2FyeS10by1hY3RpdmF0ZS10aGlzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 746 - - [](http://www.inphase.one) - 10 years 11 months ago [\#223513](#223513) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[there is a plug-in necessary to activate this](/forum/36-reports-statistics/880970-there-is-a-plug-in-necessary-to-activate-this#223513 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : FireFox 42 -- Error-message(debug-mod must be tuned on) -- : "there is a plug-in necessary to activate this content" Goodmorning supportteam from Hikashop, I have a new computer and when I go to the dashboard from Hikashop I see the message "there is a plug-in necessary to activate this content" see screenshot. I don't have this issue with Microsoft Edge or Google Chrome (newest versions) Hope you have a solution for this issue. Kind regards, Lumiga")* > Sailfin73 wrote: ... why doesn't need Edge and Chrome a installed flash player on the computer? Since many moons I'm not a Windoze guy anymore, so I can only guess that those browsers have this or a compatible plugin already enabled. You can tell, clearly a question for another forum... ![;)](/media/kunena/emoticons/24.png ";)") --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODA5NzAtdGhlcmUtaXMtYS1wbHVnLWluLW5lY2Vzc2FyeS10by1hY3RpdmF0ZS10aGlzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 10 years 11 months ago [\#223517](#223517) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[there is a plug-in necessary to activate this](/forum/36-reports-statistics/880970-there-is-a-plug-in-necessary-to-activate-this#223517 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : FireFox 42 -- Error-message(debug-mod must be tuned on) -- : "there is a plug-in necessary to activate this content" Goodmorning supportteam from Hikashop, I have a new computer and when I go to the dashboard from Hikashop I see the message "there is a plug-in necessary to activate this content" see screenshot. I don't have this issue with Microsoft Edge or Google Chrome (newest versions) Hope you have a solution for this issue. Kind regards, Lumiga")* Hi, Please note that with HikaShop 3 and the new dashboard, flash player won't be required anymore (except if you still want to display old reports in the dashboard). Flash will be less and less supported by browsers and it still requires a manual installation in computers. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODA5NzAtdGhlcmUtaXMtYS1wbHVnLWluLW5lY2Vzc2FyeS10by1hY3RpdmF0ZS10aGlzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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