[Skip to main content](#vessel-content) # Report widgets not accurate ## - **[zipadyduda](/forum/user/30673-zipadyduda "View zipadyduda's Profile")** - [![zipadyduda's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar30673.gif)](/forum/user/30673-zipadyduda "View zipadyduda's Profile") Topic Author - [ Offline](/forum/user/30673-zipadyduda) Less More - Posts: 140 - Thank you received: 0 - - 10 years 9 months ago [\#227806](#227806) by [zipadyduda](/forum/user/30673-zipadyduda "View zipadyduda's Profile") *[Report widgets not accurate](/forum/36-reports-statistics/881890-report-widgets-not-accurate#227806 "-- HikaShop version -- : current I have the monthly performance widget that came pre installed. It shows an income of X so far this month. I also set up a yearly widget. it has a different value for this year. This year and this month should be the same. Regardless, neither amount matches what I get when I look at the Stripe and Paypal values. (my only two payment gateways). i'm wondering if it's possible to get an accurate view of sales using the widgets? Am I doing something wrong?")* was created by *[zipadyduda](/forum/user/30673-zipadyduda "View zipadyduda's Profile")* -- HikaShop version -- : current I have the monthly performance widget that came pre installed. It shows an income of X so far this month. I also set up a yearly widget. it has a different value for this year. This year and this month should be the same. Regardless, neither amount matches what I get when I look at the Stripe and Paypal values. (my only two payment gateways). i'm wondering if it's possible to get an accurate view of sales using the widgets? Am I doing something wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODE4OTAtcmVwb3J0LXdpZGdldHMtbm90LWFjY3VyYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 10 years 9 months ago [\#227927](#227927) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Report widgets not accurate](/forum/36-reports-statistics/881890-report-widgets-not-accurate#227927 "-- HikaShop version -- : current I have the monthly performance widget that came pre installed. It shows an income of X so far this month. I also set up a yearly widget. it has a different value for this year. This year and this month should be the same. Regardless, neither amount matches what I get when I look at the Stripe and Paypal values. (my only two payment gateways). i'm wondering if it's possible to get an accurate view of sales using the widgets? Am I doing something wrong?")* Hi, Can you please provide details about your report configuration ? Regards, PS : Please understand that "current" is not a HikaShop version number. One week ago, HikaShop 2.6.1 wasn't activate for the automatic update ; so two versions were ""current"" in the same time.. It does not mean anything so please provide a real information when filling that field. --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODE4OTAtcmVwb3J0LXdpZGdldHMtbm90LWFjY3VyYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[zipadyduda](/forum/user/30673-zipadyduda "View zipadyduda's Profile")** - [![zipadyduda's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar30673.gif)](/forum/user/30673-zipadyduda "View zipadyduda's Profile") Topic Author - [ Offline](/forum/user/30673-zipadyduda) Less More - Posts: 140 - Thank you received: 0 - - 10 years 9 months ago - 10 years 9 months ago [\#227974](#227974) by [zipadyduda](/forum/user/30673-zipadyduda "View zipadyduda's Profile") Replied by *[zipadyduda](/forum/user/30673-zipadyduda "View zipadyduda's Profile")* on topic *[Report widgets not accurate](/forum/36-reports-statistics/881890-report-widgets-not-accurate#227974 "-- HikaShop version -- : current I have the monthly performance widget that came pre installed. It shows an income of X so far this month. I also set up a yearly widget. it has a different value for this year. This year and this month should be the same. Regardless, neither amount matches what I get when I look at the Stripe and Paypal values. (my only two payment gateways). i'm wondering if it's possible to get an accurate view of sales using the widgets? Am I doing something wrong?")* 2.61 on the left is monthly on the right is yearly, neither match what I see in my bank accounts. [ ![[img](https://ce4rt.com/images/hfix/reports.jpg) ](https://ce4rt.com/images/hfix/reports.jpg "[img") Last edit: 10 years 9 months ago by [zipadyduda](/forum/user/30673-zipadyduda "View zipadyduda's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODE4OTAtcmVwb3J0LXdpZGdldHMtbm90LWFjY3VyYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 9 months ago [\#228050](#228050) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Report widgets not accurate](/forum/36-reports-statistics/881890-report-widgets-not-accurate#228050 "-- HikaShop version -- : current I have the monthly performance widget that came pre installed. It shows an income of X so far this month. I also set up a yearly widget. it has a different value for this year. This year and this month should be the same. Regardless, neither amount matches what I get when I look at the Stripe and Paypal values. (my only two payment gateways). i'm wondering if it's possible to get an accurate view of sales using the widgets? Am I doing something wrong?")* Hello, I just tested it on my end with the same configuration and it worked fine, the amount displayed was equals to the price of the total of every orders with the status set to confirmed. At least, are you sure that the corresponding amount displayed isn't correct with what you can find in your order listing via "Hikashop->Orders->Orders" ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODE4OTAtcmVwb3J0LXdpZGdldHMtbm90LWFjY3VyYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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