[Skip to main content](#vessel-content) # Order export doesn´t create csv, but opens new page. ## - **[montemama](/forum/user/43131-montemama "View montemama's Profile")** - [![montemama's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43131-montemama "View montemama's Profile") Topic Author - [ Offline](/forum/user/43131-montemama) Less More - Posts: 46 - Thank you received: 3 - - 9 years 7 months ago - 9 years 7 months ago [\#266163](#266163) by [montemama](/forum/user/43131-montemama "View montemama's Profile") *[Order export doesn´t create csv, but opens new page.](/forum/36-reports-statistics/889588-order-export-doesnt-create-csv-but-opens-new-page#266163 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7.0.2 HI, when I try to export orders, it doesn´t generate csv, but opens new page with hikashop menu (not a standard page, but only links with broken diacritics). It used to work normally. We used our customised php for order export view, but even If i delete the customisation and use original version, there is no difference - still no export. Export of products works normally. I have found advice in this forum to increase memory limit in php.ini. I did - from 128 MB to 256 MB. It didn´t help. I have also tried to export only one order, but with the same result. Could you, please, check what coudl be the reason? I have sent admin login details via contact form. Thank you very much in advance for your help! Jarka")* was created by *[montemama](/forum/user/43131-montemama "View montemama's Profile")* -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7.0.2 HI, when I try to export orders, it doesn´t generate csv, but opens new page with hikashop menu (not a standard page, but only links with broken diacritics). It used to work normally. We used our customised php for order export view, but even If i delete the customisation and use original version, there is no difference - still no export. Export of products works normally. I have found advice in this forum to increase memory limit in php.ini. I did - from 128 MB to 256 MB. It didn´t help. I have also tried to export only one order, but with the same result. Could you, please, check what coudl be the reason? I have sent admin login details via contact form. Thank you very much in advance for your help! Jarka SOLVED - [ ![order_export_error.jpg](/forum/attachment/37325) ](/forum/attachment/37325 "...port_error.jpg") [ ](/forum/attachment/37325?download=1 "...port_error.jpg") Last edit: 9 years 7 months ago by [montemama](/forum/user/43131-montemama "View montemama's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84ODk1ODgtb3JkZXItZXhwb3J0LWRvZXNudC1jcmVhdGUtY3N2LWJ1dC1vcGVucy1uZXctcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.055 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)