[Skip to main content](#vessel-content) # dashboard characteristics ## - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 9 years 1 month ago [\#278869](#278869) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#278869 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* was created by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again. - [ ![Naamloos-1_2017-09-21.jpg](/forum/attachment/40435) ](/forum/attachment/40435 "...2017-09-21.jpg") [ ](/forum/attachment/40435?download=1 "...2017-09-21.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 9 years 1 month ago [\#278872](#278872) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#278872 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* Hi, I'm not able to reproduce the problem on my end. Are you able to reproduce the issue on our demo website ? If yes, please provide precise step by step instructions. If no, please provide a backend access to your website with precise step by step instructions. [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 9 years 1 month ago [\#278933](#278933) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#278933 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* Hello, Sorry but the provide link to your administrator redirect us to the frontend page, can you make your backend access possible please ? Awaiting news from you. Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 9 years 1 month ago [\#278981](#278981) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Replied by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* on topic *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#278981 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* Hi, that's strange, I whitelisted your IP before. Maybe it's changed, can you send me your IP so I can check? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 9 years 1 month ago [\#278997](#278997) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#278997 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* Hello, Please understand that we cannot provide publicly our IP. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 9 years 1 month ago [\#279054](#279054) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#279054 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* You should really read my forum signature before trying to send me a private message. --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 9 years 1 month ago [\#279122](#279122) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Replied by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* on topic *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#279122 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* Please direct me to the right procedure to ask for your IP to add to my whitelist so you can access my backend, this way it takes me up to 4 days to have somebody started to look at my problem. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 9 years 1 month ago [\#279139](#279139) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#279139 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* Hi, As usual, we ask people to send credentials and private inquiries through our contact form with a link to the thread they are refering to: [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 9 years 1 month ago [\#279256](#279256) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#279256 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* Hi, We were able to login and check on the issue. Apparently, this only happens when you have a special characters in order statuses, including spaces as the filtering is too restrictive for the security. Change the line: $completeTask = hikaInput::get()->getCmd('task'); to: $completeTask = hikaInput::get()->getVar('task'); in the file administrator/components/com_hikashop/controllers/toggle.php and that should work with your statuses. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 9 years 1 month ago [\#279311](#279311) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Replied by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* on topic *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#279311 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* Hi, There's no such frase in the file, do you mean "$completeTask = JRequest::getCmd('task');" I tried to change that to getVar, but that didn't work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")** - [![jouwnaambord.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Topic Author - [ Offline](/forum/user/1188-jouwnaambord-nl) Less More - Posts: 515 - Thank you received: 22 - - 9 years 1 month ago - 9 years 1 month ago [\#279314](#279314) by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") Replied by *[jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")* on topic *[dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics#279314 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.")* soryy forget this, was searching in the wrong folder, it's working now. Last edit: 9 years 1 month ago by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTIwNDQtZGFzaGJvYXJkLWNoYXJhY3RlcmlzdGljcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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