[Skip to main content](#vessel-content) # Nothing Displayed in Backend HikaShop Dashboard ## - **[extonjaez](/forum/user/9469-extonjaez "View extonjaez's Profile")** - [![extonjaez's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9469.jpg)](/forum/user/9469-extonjaez "View extonjaez's Profile") Topic Author - [ Offline](/forum/user/9469-extonjaez) Less More - Posts: 53 - Thank you received: 3 - - 8 years 11 months ago [\#283199](#283199) by [extonjaez](/forum/user/9469-extonjaez "View extonjaez's Profile") *[Nothing Displayed in Backend HikaShop Dashboard](/forum/36-reports-statistics/892922-nothing-displayed-in-backend-hikashop-dashboard#283199 "-- url of the page with the problem -- : www.arena.cards/administrator/index.php -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.11 -- Browser(s) name and version -- : Firefox Quantum 57 -- Error-message(debug-mod must be tuned on) -- : no Hello, I have Nothing Displayed in Backend HikaShop Dashboard (see attached picture) (only the Last orders) Thanks for your help Arnaud System Information Template Backend : isis - Default PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux Database Version 5.5.57-0+deb7u1-log Database Collation latin1_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 7.1.11 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0")* was created by *[extonjaez](/forum/user/9469-extonjaez "View extonjaez's Profile")* -- url of the page with the problem -- : [ www.arena.cards/administrator/index.php](https://www.arena.cards/administrator/index.php) -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.11 -- Browser(s) name and version -- : Firefox Quantum 57 -- Error-message(debug-mod must be tuned on) -- : no Hello, I have Nothing Displayed in Backend HikaShop Dashboard (see attached picture) [ ![Capturehika.JPG](/forum/attachment/41474) ](/forum/attachment/41474 "Capturehika.JPG") (only the Last orders) Thanks for your help Arnaud System Information **Template Backend : isis - Default** PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux Database Version 5.5.57-0+deb7u1-log Database Collation latin1_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 7.1.11 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0 - [ ![Capturehika.JPG](/forum/attachment/41474) ](/forum/attachment/41474 "Capturehika.JPG") [ ](/forum/attachment/41474?download=1 "Capturehika.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTI5MjItbm90aGluZy1kaXNwbGF5ZWQtaW4tYmFja2VuZC1oaWthc2hvcC1kYXNoYm9hcmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 8 years 11 months ago [\#283204](#283204) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Nothing Displayed in Backend HikaShop Dashboard](/forum/36-reports-statistics/892922-nothing-displayed-in-backend-hikashop-dashboard#283204 "-- url of the page with the problem -- : www.arena.cards/administrator/index.php -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.11 -- Browser(s) name and version -- : Firefox Quantum 57 -- Error-message(debug-mod must be tuned on) -- : no Hello, I have Nothing Displayed in Backend HikaShop Dashboard (see attached picture) (only the Last orders) Thanks for your help Arnaud System Information Template Backend : isis - Default PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux Database Version 5.5.57-0+deb7u1-log Database Collation latin1_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 7.1.11 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0")* Hi, That's normal. Only the orders with the statuses selected in the "statistics" column of the System>Order statuses menu are taken into account. And by default, "created" orders are not taken into account since they are not paid yet. Only "confirmed" or "shipped" orders are taken into account in the statistics. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTI5MjItbm90aGluZy1kaXNwbGF5ZWQtaW4tYmFja2VuZC1oaWthc2hvcC1kYXNoYm9hcmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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