[Skip to main content](#vessel-content) # Reports stop at certain date ## - **[mrooke](/forum/user/18053-mrooke "View mrooke's Profile")** - [![mrooke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18053-mrooke "View mrooke's Profile") Topic Author - [ Offline](/forum/user/18053-mrooke) Less More - Posts: 56 - Thank you received: 4 - - 7 years 2 weeks ago [\#312410](#312410) by [mrooke](/forum/user/18053-mrooke "View mrooke's Profile") *[Reports stop at certain date](/forum/36-reports-statistics/898557-reports-stop-at-certain-date#312410 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 Hello, I have been having an issue with Reports- I cannot see data from any date after 9/1/19. I dont remember doing anything around that time that could have caused this. I have since updated Hikahop and the problem remains. Any ideas? Thanks Matt")* was created by *[mrooke](/forum/user/18053-mrooke "View mrooke's Profile")* -- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 Hello, I have been having an issue with Reports- I cannot see data from any date after 9/1/19. I dont remember doing anything around that time that could have caused this. I have since updated Hikahop and the problem remains. Any ideas? Thanks Matt Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg1NTctcmVwb3J0cy1zdG9wLWF0LWNlcnRhaW4tZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 7 years 2 weeks ago [\#312411](#312411) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Reports stop at certain date](/forum/36-reports-statistics/898557-reports-stop-at-certain-date#312411 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 Hello, I have been having an issue with Reports- I cannot see data from any date after 9/1/19. I dont remember doing anything around that time that could have caused this. I have since updated Hikahop and the problem remains. Any ideas? Thanks Matt")* Hi, That's hard to say anything without more information. Could you provide a screenshot of the settings of a report with the issue ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg1NTctcmVwb3J0cy1zdG9wLWF0LWNlcnRhaW4tZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mrooke](/forum/user/18053-mrooke "View mrooke's Profile")** - [![mrooke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18053-mrooke "View mrooke's Profile") Topic Author - [ Offline](/forum/user/18053-mrooke) Less More - Posts: 56 - Thank you received: 4 - - 7 years 2 weeks ago - 7 years 2 weeks ago [\#312443](#312443) by [mrooke](/forum/user/18053-mrooke "View mrooke's Profile") Replied by *[mrooke](/forum/user/18053-mrooke "View mrooke's Profile")* on topic *[Reports stop at certain date](/forum/36-reports-statistics/898557-reports-stop-at-certain-date#312443 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 Hello, I have been having an issue with Reports- I cannot see data from any date after 9/1/19. I dont remember doing anything around that time that could have caused this. I have since updated Hikahop and the problem remains. Any ideas? Thanks Matt")* Sure thing Nicolas, Attached is a screen shot showing order count by month from about a year back till today. As you can see, the graph just ends in September. Thanks, Matt - [ ![Reports-Screenshot.jpg](/forum/attachment/48008) ](/forum/attachment/48008 "...Screenshot.jpg") [ ](/forum/attachment/48008?download=1 "...Screenshot.jpg") Last edit: 7 years 2 weeks ago by [mrooke](/forum/user/18053-mrooke "View mrooke's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg1NTctcmVwb3J0cy1zdG9wLWF0LWNlcnRhaW4tZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 7 years 2 weeks ago [\#312465](#312465) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Reports stop at certain date](/forum/36-reports-statistics/898557-reports-stop-at-certain-date#312465 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 Hello, I have been having an issue with Reports- I cannot see data from any date after 9/1/19. I dont remember doing anything around that time that could have caused this. I have since updated Hikahop and the problem remains. Any ideas? Thanks Matt")* Hello, I'm not a specialist in report system, but as a guess, maybe it's because HikaShop add month results only when the month is finished ?... Because when I reproduce your configuration I have the same result. To be sure of it can you modify the "Group items per" option to weeks or days. Hope this will help you. Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg1NTctcmVwb3J0cy1zdG9wLWF0LWNlcnRhaW4tZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mrooke](/forum/user/18053-mrooke "View mrooke's Profile")** - [![mrooke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18053-mrooke "View mrooke's Profile") Topic Author - [ Offline](/forum/user/18053-mrooke) Less More - Posts: 56 - Thank you received: 4 - - 7 years 4 days ago - 7 years 4 days ago [\#312867](#312867) by [mrooke](/forum/user/18053-mrooke "View mrooke's Profile") Replied by *[mrooke](/forum/user/18053-mrooke "View mrooke's Profile")* on topic *[Reports stop at certain date](/forum/36-reports-statistics/898557-reports-stop-at-certain-date#312867 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 Hello, I have been having an issue with Reports- I cannot see data from any date after 9/1/19. I dont remember doing anything around that time that could have caused this. I have since updated Hikahop and the problem remains. Any ideas? Thanks Matt")* Thanks Philip, If you were able to reproduce it then there appears to be some kind of bug here - It is now November and the report shows 13 orders for the month of October. We did 40+ orders in October. When i switch to weeks it shows data, but again incorrect data. Matt Last edit: 7 years 4 days ago by [mrooke](/forum/user/18053-mrooke "View mrooke's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg1NTctcmVwb3J0cy1zdG9wLWF0LWNlcnRhaW4tZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 7 years 4 days ago - 7 years 4 days ago [\#312873](#312873) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Reports stop at certain date](/forum/36-reports-statistics/898557-reports-stop-at-certain-date#312873 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 Hello, I have been having an issue with Reports- I cannot see data from any date after 9/1/19. I dont remember doing anything around that time that could have caused this. I have since updated Hikahop and the problem remains. Any ideas? Thanks Matt")* Hello, Can you provide a screenshot of this report on the **Month October** (now finished) **AND** as the last time with the **configuration** visible. Awaiting news from you to move forward. Regards Last edit: 7 years 4 days ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg1NTctcmVwb3J0cy1zdG9wLWF0LWNlcnRhaW4tZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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