[Skip to main content](#vessel-content) # orders shifted one or two months back in report ## - **[jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile")** - [![jivjivjiv's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") Topic Author - [ Offline](/forum/user/36762-jivjivjiv) Less More - Posts: 10 - Thank you received: 0 - - 6 years 11 months ago [\#312857](#312857) by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") *[orders shifted one or two months back in report](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#312857 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24)")* was created by *[jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile")* -- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24) [ ![MyPicture22.jpg](/forum/attachment/48105) ](/forum/attachment/48105 "MyPicture22.jpg") [ ![MyPicture21.jpg](/forum/attachment/48106) ](/forum/attachment/48106 "MyPicture21.jpg") [ ![MyPicture24.jpg](/forum/attachment/48107) ](/forum/attachment/48107 "MyPicture24.jpg") [ ![MyPicture23.jpg](/forum/attachment/48108) ](/forum/attachment/48108 "MyPicture23.jpg") - [ ![MyPicture22.jpg](/forum/attachment/48105) ](/forum/attachment/48105 "MyPicture22.jpg") [ ](/forum/attachment/48105?download=1 "MyPicture22.jpg") - [ ![MyPicture21.jpg](/forum/attachment/48106) ](/forum/attachment/48106 "MyPicture21.jpg") [ ](/forum/attachment/48106?download=1 "MyPicture21.jpg") - [ ![MyPicture24.jpg](/forum/attachment/48107) ](/forum/attachment/48107 "MyPicture24.jpg") [ ](/forum/attachment/48107?download=1 "MyPicture24.jpg") - [ ![MyPicture23.jpg](/forum/attachment/48108) ](/forum/attachment/48108 "MyPicture23.jpg") [ ](/forum/attachment/48108?download=1 "MyPicture23.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg2MzQtb3JkZXJzLXNoaWZ0ZWQtb25lLW9yLXR3by1tb250aHMtYmFjay1pbi1yZXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86286 - Thank you received: 14263 - - 6 years 11 months ago [\#312910](#312910) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[orders shifted one or two months back in report](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#312910 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24)")* Hi, It's hard to say much besides that I don't have the issue on my end. Could you provide screenshots of the whole page with all the settings and the whole graph ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg2MzQtb3JkZXJzLXNoaWZ0ZWQtb25lLW9yLXR3by1tb250aHMtYmFjay1pbi1yZXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile")** - [![jivjivjiv's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") Topic Author - [ Offline](/forum/user/36762-jivjivjiv) Less More - Posts: 10 - Thank you received: 0 - - 6 years 11 months ago [\#312926](#312926) by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") Replied by *[jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile")* on topic *[orders shifted one or two months back in report](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#312926 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24)")* Hi Nicolas, [ ![MyPicture28.jpg](/forum/attachment/48129) ](/forum/attachment/48129 "MyPicture28.jpg") [ ![MyPicture30.jpg](/forum/attachment/48130) ](/forum/attachment/48130 "MyPicture30.jpg") as you can see start date is 1/15 in settings while it starts 11/16 then it starts display periods every first of the month up to this month and it stops a month early. regards, John - [ ![MyPicture28.jpg](/forum/attachment/48129) ](/forum/attachment/48129 "MyPicture28.jpg") [ ](/forum/attachment/48129?download=1 "MyPicture28.jpg") - [ ![MyPicture30.jpg](/forum/attachment/48130) ](/forum/attachment/48130 "MyPicture30.jpg") [ ](/forum/attachment/48130?download=1 "MyPicture30.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg2MzQtb3JkZXJzLXNoaWZ0ZWQtb25lLW9yLXR3by1tb250aHMtYmFjay1pbi1yZXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile")** - [![jivjivjiv's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") Topic Author - [ Offline](/forum/user/36762-jivjivjiv) Less More - Posts: 10 - Thank you received: 0 - - 6 years 11 months ago [\#313087](#313087) by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") Replied by *[jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile")* on topic *[orders shifted one or two months back in report](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#313087 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24)")* Any troubleshooting steps or advice? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg2MzQtb3JkZXJzLXNoaWZ0ZWQtb25lLW9yLXR3by1tb250aHMtYmFjay1pbi1yZXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 6 years 9 months ago [\#314681](#314681) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[orders shifted one or two months back in report](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#314681 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24)")* Hello and sorry for the late reply, Sure ! we finally succeed to reproduce and fix that issue on our end, can you download the last HikaShop version through our website, install it and test it again ? Thank you. Kind regards, Mohamed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg2MzQtb3JkZXJzLXNoaWZ0ZWQtb25lLW9yLXR3by1tb250aHMtYmFjay1pbi1yZXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Udo](/forum/user/29928-udo "View Udo's Profile")** - [![Udo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29928-udo "View Udo's Profile") - [ Offline](/forum/user/29928-udo) Less More - Posts: 220 - Thank you received: 8 - - - 6 years 1 month ago [\#323941](#323941) by [Udo](/forum/user/29928-udo "View Udo's Profile") Replied by *[Udo](/forum/user/29928-udo "View Udo's Profile")* on topic *[orders shifted one or two months back in report](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#323941 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24)")* Hi jivjivjiv,, Did this fix indeed solve your problem? And in which version of Hikashop was the fix included? Hikashp 3.2.3?? I have a problem reminiscent to yours: in my webshop the monthly report starts 1 month too early Start date is 01-01-2020, but the x- axis shows Dec, 01. (See my topic [ Wrong dates statistisc by month](https://www.hikashop.com/forum/reports-statistics/900533-wrong-dates-statistics-per-month.html)) I'm using Hikshop 4.3.0 Thanks, Udo Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg2MzQtb3JkZXJzLXNoaWZ0ZWQtb25lLW9yLXR3by1tb250aHMtYmFjay1pbi1yZXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 6 years 1 month ago [\#323975](#323975) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[orders shifted one or two months back in report](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#323975 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24)")* Hello Udo, It actually fixed the issue when I tested it on my end and also on our client's website. Also I can't reproduce it on my end when I test it. Kind regards, Mohamed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy84OTg2MzQtb3JkZXJzLXNoaWZ0ZWQtb25lLW9yLXR3by1tb250aHMtYmFjay1pbi1yZXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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