[Skip to main content](#vessel-content) # Dashboard red errors ## - **[ChristianLocal](/forum/user/35348-christianlocal "View ChristianLocal's Profile")** - [![ChristianLocal's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35348-christianlocal "View ChristianLocal's Profile") Topic Author - [ Offline](/forum/user/35348-christianlocal) Less More - Posts: 48 - Thank you received: 0 - - 5 years 6 months ago [\#331751](#331751) by [ChristianLocal](/forum/user/35348-christianlocal "View ChristianLocal's Profile") *[Dashboard red errors](/forum/36-reports-statistics/902385-dashboard-red-errors#331751 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.26 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : b.split is not a function× Invalid row index NaN. Should be in the range [0-0].× Hello, My dashboard under orders is showing b.split is not a function× and my Geographic sales is showing Invalid row index NaN. Should be in the range [0-0].× ....see attached pic. Thanks for your help")* was created by *[ChristianLocal](/forum/user/35348-christianlocal "View ChristianLocal's Profile")* -- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.26 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : b.split is not a function× Invalid row index NaN. Should be in the range [0-0].× Hello, My dashboard under orders is showing b.split is not a function× and my Geographic sales is showing Invalid row index NaN. Should be in the range [0-0].× ....see attached pic. Thanks for your help - [ ![hikashopdashboard.jpg](/forum/attachment/52501) ](/forum/attachment/52501 "...pdashboard.jpg") [ ](/forum/attachment/52501?download=1 "...pdashboard.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDIzODUtZGFzaGJvYXJkLXJlZC1lcnJvcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[BU DJOKO](/forum/user/60101-bu-djoko "View BU DJOKO's Profile")** - [![BU DJOKO's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60101-bu-djoko "View BU DJOKO's Profile") - [ Offline](/forum/user/60101-bu-djoko) Less More - Posts: 19 - Thank you received: 3 - - 5 years 6 months ago [\#331755](#331755) by [BU DJOKO](/forum/user/60101-bu-djoko "View BU DJOKO's Profile") Replied by *[BU DJOKO](/forum/user/60101-bu-djoko "View BU DJOKO's Profile")* on topic *[Dashboard red errors](/forum/36-reports-statistics/902385-dashboard-red-errors#331755 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.26 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : b.split is not a function× Invalid row index NaN. Should be in the range [0-0].× Hello, My dashboard under orders is showing b.split is not a function× and my Geographic sales is showing Invalid row index NaN. Should be in the range [0-0].× ....see attached pic. Thanks for your help")* Hi, i got exactly the same problem since i updated joomla yesterday to 3.9.26 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDIzODUtZGFzaGJvYXJkLXJlZC1lcnJvcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 5 years 6 months ago [\#331754](#331754) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Dashboard red errors](/forum/36-reports-statistics/902385-dashboard-red-errors#331754 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.26 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : b.split is not a function× Invalid row index NaN. Should be in the range [0-0].× Hello, My dashboard under orders is showing b.split is not a function× and my Geographic sales is showing Invalid row index NaN. Should be in the range [0-0].× ....see attached pic. Thanks for your help")* [ www.hikashop.com/forum/install-update/90...ph-error.html#331700](https://www.hikashop.com/forum/install-update/902373-dashboard-sales-graph-error.html#331700) Please update to 4.4.2 --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDIzODUtZGFzaGJvYXJkLXJlZC1lcnJvcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[BU DJOKO](/forum/user/60101-bu-djoko "View BU DJOKO's Profile")** - [![BU DJOKO's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60101-bu-djoko "View BU DJOKO's Profile") - [ Offline](/forum/user/60101-bu-djoko) Less More - Posts: 19 - Thank you received: 3 - - 5 years 6 months ago [\#331758](#331758) by [BU DJOKO](/forum/user/60101-bu-djoko "View BU DJOKO's Profile") Replied by *[BU DJOKO](/forum/user/60101-bu-djoko "View BU DJOKO's Profile")* on topic *[Dashboard red errors](/forum/36-reports-statistics/902385-dashboard-red-errors#331758 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.26 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : b.split is not a function× Invalid row index NaN. Should be in the range [0-0].× Hello, My dashboard under orders is showing b.split is not a function× and my Geographic sales is showing Invalid row index NaN. Should be in the range [0-0].× ....see attached pic. Thanks for your help")* Works perfectly now, thx a lot :lol: Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDIzODUtZGFzaGJvYXJkLXJlZC1lcnJvcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ChristianLocal](/forum/user/35348-christianlocal "View ChristianLocal's Profile")** - [![ChristianLocal's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35348-christianlocal "View ChristianLocal's Profile") Topic Author - [ Offline](/forum/user/35348-christianlocal) Less More - Posts: 48 - Thank you received: 0 - - 5 years 6 months ago [\#331759](#331759) by [ChristianLocal](/forum/user/35348-christianlocal "View ChristianLocal's Profile") Replied by *[ChristianLocal](/forum/user/35348-christianlocal "View ChristianLocal's Profile")* on topic *[Dashboard red errors](/forum/36-reports-statistics/902385-dashboard-red-errors#331759 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.26 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : b.split is not a function× Invalid row index NaN. Should be in the range [0-0].× Hello, My dashboard under orders is showing b.split is not a function× and my Geographic sales is showing Invalid row index NaN. Should be in the range [0-0].× ....see attached pic. Thanks for your help")* Yep that did the trick..thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDIzODUtZGFzaGJvYXJkLXJlZC1lcnJvcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lbertrel](/forum/user/616-lbertrel "View lbertrel's Profile")** - [![lbertrel's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/616-lbertrel "View lbertrel's Profile") - [ Offline](/forum/user/616-lbertrel) Less More - Posts: 54 - Thank you received: 2 - - 5 years 6 months ago [\#331794](#331794) by [lbertrel](/forum/user/616-lbertrel "View lbertrel's Profile") Replied by *[lbertrel](/forum/user/616-lbertrel "View lbertrel's Profile")* on topic *[Dashboard red errors](/forum/36-reports-statistics/902385-dashboard-red-errors#331794 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.26 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : b.split is not a function× Invalid row index NaN. Should be in the range [0-0].× Hello, My dashboard under orders is showing b.split is not a function× and my Geographic sales is showing Invalid row index NaN. Should be in the range [0-0].× ....see attached pic. Thanks for your help")* Still not working for me after update to HikaShop Essential 4.4.2 Did I miss something? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDIzODUtZGFzaGJvYXJkLXJlZC1lcnJvcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 5 years 6 months ago [\#331795](#331795) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Dashboard red errors](/forum/36-reports-statistics/902385-dashboard-red-errors#331795 "-- HikaShop version -- : 4.4.1 -- Joomla version -- : Joomla! 3.9.26 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : b.split is not a function× Invalid row index NaN. Should be in the range [0-0].× Hello, My dashboard under orders is showing b.split is not a function× and my Geographic sales is showing Invalid row index NaN. Should be in the range [0-0].× ....see attached pic. Thanks for your help")* Hi, Can you provide the full version information you can see at the top of the main tab of the HikaShop configuration ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDIzODUtZGFzaGJvYXJkLXJlZC1lcnJvcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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