[Skip to main content](#vessel-content) # Hikashop Dashboard Widget ## - **[phiddius](/forum/user/41209-phiddius "View phiddius's Profile")** - [![phiddius's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/41209-phiddius "View phiddius's Profile") Topic Author - [ Offline](/forum/user/41209-phiddius) Less More - Posts: 161 - Thank you received: 4 - - 2 years 9 months ago [\#358314](#358314) by [phiddius](/forum/user/41209-phiddius "View phiddius's Profile") *[Hikashop Dashboard Widget](/forum/36-reports-statistics/907602-hikashop-dashboard-widget#358314 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.0 -- Error-message(debug-mod must be tuned on) -- : none Hi I updated to Paypal checkout plugin. On the dashboard it shows total paypal sales amount, however it displays only created, even though I selected confirmed in settings. I have created additional widgets using different status for each, created, pending, confirmed, yet the total sales for paypal only displays 'created' no matter what the status please see pdf for example can you please advise? thanks")* was created by *[phiddius](/forum/user/41209-phiddius "View phiddius's Profile")* -- HikaShop version -- : 5.0.2 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.0 -- Error-message(debug-mod must be tuned on) -- : none Hi I updated to Paypal checkout plugin. On the dashboard it shows total paypal sales amount, however it displays only created, even though I selected confirmed in settings. I have created additional widgets using different status for each, created, pending, confirmed, yet the total sales for paypal only displays 'created' no matter what the status please see pdf for example can you please advise? thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDc2MDItaGlrYXNob3AtZGFzaGJvYXJkLXdpZGdldD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 2 years 9 months ago [\#358316](#358316) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Hikashop Dashboard Widget](/forum/36-reports-statistics/907602-hikashop-dashboard-widget#358316 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.0 -- Error-message(debug-mod must be tuned on) -- : none Hi I updated to Paypal checkout plugin. On the dashboard it shows total paypal sales amount, however it displays only created, even though I selected confirmed in settings. I have created additional widgets using different status for each, created, pending, confirmed, yet the total sales for paypal only displays 'created' no matter what the status please see pdf for example can you please advise? thanks")* Hello, Can you provide these elements please : - **Url link** to your backend acess (administrator) - Backend user **references** (with maximum Acl) Note : Use our **[ Contact us](https://www.hikashop.com/support/contact-us.html)** form to provide these elements, and don't forget to add an **Url link to this topic** in your message. Regards The following user(s) said Thank You: [phiddius](/forum/user/41209-phiddius "View phiddius's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDc2MDItaGlrYXNob3AtZGFzaGJvYXJkLXdpZGdldD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[phiddius](/forum/user/41209-phiddius "View phiddius's Profile")** - [![phiddius's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/41209-phiddius "View phiddius's Profile") Topic Author - [ Offline](/forum/user/41209-phiddius) Less More - Posts: 161 - Thank you received: 4 - - 2 years 9 months ago [\#358324](#358324) by [phiddius](/forum/user/41209-phiddius "View phiddius's Profile") Replied by *[phiddius](/forum/user/41209-phiddius "View phiddius's Profile")* on topic *[Hikashop Dashboard Widget](/forum/36-reports-statistics/907602-hikashop-dashboard-widget#358324 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.0 -- Error-message(debug-mod must be tuned on) -- : none Hi I updated to Paypal checkout plugin. On the dashboard it shows total paypal sales amount, however it displays only created, even though I selected confirmed in settings. I have created additional widgets using different status for each, created, pending, confirmed, yet the total sales for paypal only displays 'created' no matter what the status please see pdf for example can you please advise? thanks")* Thanks Philip I have emailed the details reqd. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDc2MDItaGlrYXNob3AtZGFzaGJvYXJkLXdpZGdldD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 2 years 9 months ago [\#358326](#358326) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Hikashop Dashboard Widget](/forum/36-reports-statistics/907602-hikashop-dashboard-widget#358326 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.0 -- Error-message(debug-mod must be tuned on) -- : none Hi I updated to Paypal checkout plugin. On the dashboard it shows total paypal sales amount, however it displays only created, even though I selected confirmed in settings. I have created additional widgets using different status for each, created, pending, confirmed, yet the total sales for paypal only displays 'created' no matter what the status please see pdf for example can you please advise? thanks")* Hi, Thanks for the access > yet the total sales for paypal only displays 'created' no matter what the status I'm not able to see that on your website. If I change the "order status" setting of the report, the amount displayed properly changes. For example, if I select "cancelled" I see 0, because there are no orders with the amount 0. If I change it to "created" I still see 120. And if I select both created AND confirmed in that setting, I actually see 240. This indicates that the created orders amount to 120, and the confirmed orders amount to 120 too. Checking your 3 orders, that's actually the case. The created order has a total amount of 120 with no tax, no shipping and no coupon. For the 2 confirmed orders, one has a total amount of 80 with no tax, no shipping and no coupon, and the other has a total amount of 1 with no tax and no shipping, but it has been discounted by a coupon with a value of 39. And in the settings of your report, you've turned off the "include coupon" setting. So the coupon is ignored and thus the total value for confirmed orders is 80 + 40 = 120. So everything matches up. I think you're just getting confused because of the coupon in that confirmed order, and the fact that both created orders and confirmed orders totals end up with the same amount. The following user(s) said Thank You: [phiddius](/forum/user/41209-phiddius "View phiddius's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDc2MDItaGlrYXNob3AtZGFzaGJvYXJkLXdpZGdldD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[phiddius](/forum/user/41209-phiddius "View phiddius's Profile")** - [![phiddius's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/41209-phiddius "View phiddius's Profile") Topic Author - [ Offline](/forum/user/41209-phiddius) Less More - Posts: 161 - Thank you received: 4 - - 2 years 9 months ago [\#358331](#358331) by [phiddius](/forum/user/41209-phiddius "View phiddius's Profile") Replied by *[phiddius](/forum/user/41209-phiddius "View phiddius's Profile")* on topic *[Hikashop Dashboard Widget](/forum/36-reports-statistics/907602-hikashop-dashboard-widget#358331 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.0 -- Error-message(debug-mod must be tuned on) -- : none Hi I updated to Paypal checkout plugin. On the dashboard it shows total paypal sales amount, however it displays only created, even though I selected confirmed in settings. I have created additional widgets using different status for each, created, pending, confirmed, yet the total sales for paypal only displays 'created' no matter what the status please see pdf for example can you please advise? thanks")* Thanks nicolas, apologies for wasting your time here I missed the "you've turned off the "include coupon" setting" I didn't notice that at all and it was set to off by default I think, I was looking for 81 not 120 as 120 was the failed payment on the 3rd purchase 'created'. Thanks and sorry for the confusion. The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDc2MDItaGlrYXNob3AtZGFzaGJvYXJkLXdpZGdldD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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