[Skip to main content](#vessel-content) # Complaince ## - **[zegenrijk](/forum/user/29981-zegenrijk "View zegenrijk's Profile")** - [![zegenrijk's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29981-zegenrijk "View zegenrijk's Profile") Topic Author - [ Offline](/forum/user/29981-zegenrijk) Less More - Posts: 22 - Thank you received: 1 - - 1 year 8 months ago [\#365541](#365541) by [zegenrijk](/forum/user/29981-zegenrijk "View zegenrijk's Profile") *[Complaince](/forum/36-reports-statistics/909110-complaince#365541 "-- HikaShop version -- : 5.1.3 -- Joomla version -- : 5.2.3 -- PHP version -- : 8.2 Hello, For complaince i must produce a report with clients who did not order the last 7 years (and after i know who these are i must anonymize the personal credentials). Is there a way to produce this report? Regards Michel")* was created by *[zegenrijk](/forum/user/29981-zegenrijk "View zegenrijk's Profile")* -- HikaShop version -- : 5.1.3 -- Joomla version -- : 5.2.3 -- PHP version -- : 8.2 Hello, For complaince i must produce a report with clients who did not order the last 7 years (and after i know who these are i must anonymize the personal credentials). Is there a way to produce this report? Regards Michel Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDkxMTAtY29tcGxhaW5jZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 1 year 8 months ago [\#365543](#365543) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Complaince](/forum/36-reports-statistics/909110-complaince#365543 "-- HikaShop version -- : 5.1.3 -- Joomla version -- : 5.2.3 -- PHP version -- : 8.2 Hello, For complaince i must produce a report with clients who did not order the last 7 years (and after i know who these are i must anonymize the personal credentials). Is there a way to produce this report? Regards Michel")* Hi, You can create a mass action via the menu System>Mass actions. There, you can use the type "user" and the filter "have / don't have", with the "don't have" mode with either the "order" or "order status" submode. You can also use an action "export CSV file" with the columns you want to get a CSV file of the data when using the "process" button at the top. Then, you can open the CSV with Excel to visualize the data. Note that in the "limitations" area, it is limited to 500 elements by default. You'll want to increase it if you have more than 500 users without an order. However, the more you have users, and the more you increase that limitation, the more you might hit the resources limits of your hosting. If you have 100 000 users without an order, trying to export them all like this will be difficult as it will likely hit the limits of your hosting. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM2LXJlcG9ydHMtc3RhdGlzdGljcy85MDkxMTAtY29tcGxhaW5jZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.060 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)