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#  [Reports &amp; Statistics](/forum/36-reports-statistics "View Category 'Reports &amp; Statistics'")  341 topics

| All there is to know about reports and statisctics |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/36-reports-statistics/839671-probleme-avec-version-1-3-0-et-paypal) | [problème avec version 1.3.0 et paypal](/forum/36-reports-statistics/839671-probleme-avec-version-1-3-0-et-paypal "le statut de mes commandes demeurent a créée même si paypal confirme le paiement (j'ai vérifié le courriel envoyé par paypal).  J'ai vérifié si le fichier report.log contenait de l'information mais il est vide et l'option debug est activée dans le mode de paiement paypal. J'ai aussi vérifié les droits d'accèes au fichier et ils sont a 777, hikashop m'envoi un courriel pour me dire que le paiement est pending:  Hello, A Paypal notification was received with the status Pending. The order is now created.  Check the documentation concerning this issue at   www.hikashop.com/index.php?option=com&#95;do...paypal-error#pending  This notification was for the order C6S2 on the website   www.halonacoaching.com/joomlatest/  You can acces the order details directly by clicking on the link below after logging in your back end:   www.halonacoaching.com/joomlatest/admini...ask=edit&amp;order&#95;id=62   email de paypal: Oct 31, 2010 07:40:08 PDT \| Transaction ID: 30Y29772KU627971S  Hello bruno lalonge's Test Store,  You received a payment of $50.00 CAD from Test User Thanks for using PayPal. You can now ship any items. To see all the transaction details, log in to your PayPal account.  Important note: Test User has provided an unconfirmed address. Please check the Transaction Details page for this payment to find out whether you will be covered by PayPal Seller Protection.  It may take a few moments for this transaction to appear in your account.  Seller Protection - Not Eligible  -----  Buyer: Test User  Instructions to merchant: The buyer hasn't entered any instructions. ----- Purchase Details ----- Description:Livre &quot;Visez la performance par l'Ã©quilibre&quot;, Item#:0001 Unit price:$25.00 CAD Qty:2 Amount:$50.00 CAD  Subtotal: $50.00 CAD Total: $50.00 CAD  Payment: $50.00 CAD Payment sent to:  Invoice ID: 62  -----  Questions? Go to the Help Center at:   www.paypal.com/help .  Lift your withdrawal and receiving limits. Log in to your PayPal account and click View limits on your Account Overview page.  Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.  To receive email notifications in plain text instead of HTML, log in to your PayPal account, go to your Profile, and click Notifications.  PPID PP341")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 16 years 2 weeks ago, by [goldriver](/forum/user/162-goldriver "View goldriver's Profile")       [Last Post](/forum/36-reports-statistics/839671-probleme-avec-version-1-3-0-et-paypal#806 "Well, when a payment is unclaimed on paypal you have to logon there to accept or decline it. Nothing to do with HikaShop. It could also be because you didn't confirm your paypal merchant email or...") 16 years 2 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4  Views:1286 | [Last Post](/forum/36-reports-statistics/839671-probleme-avec-version-1-3-0-et-paypal#806 "Well, when a payment is unclaimed on paypal you have to logon there to accept or decline it. Nothing to do with HikaShop. It could also be because you didn't confirm your paypal merchant email or...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      16 years 2 weeks ago |
| [](/forum/36-reports-statistics/839670-bug-in-assigning-images-to-products) | [Bug in assigning images to products](/forum/36-reports-statistics/839670-bug-in-assigning-images-to-products "Hi HikaShop Team,  When I assign an image to a product, after selecting the image, clicking ok in the popup then closing it, the image will not display in the product window. If I save the product at this stage, the image will not be assigned.  The workaround I found is to go back to another screen (for example the product list) without saving the product, and then going again to the product page. Then the image is displayed and effectively assigned to the product.  Is this a known issue or am I doing something wrong?  Thanks in advance!  Cheers")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 16 years 2 weeks ago, by [Michel](/forum/user/201-michel "View Michel's Profile")       [Last Post](/forum/36-reports-statistics/839670-bug-in-assigning-images-to-products#775 "Yes, absolutely - when I tried to reinstall everything on a new setup it also worked fine. Thanks!") 16 years 2 weeks ago     by [Michel](/forum/user/201-michel "View Michel's Profile") | Replies:2  Views:878 | [Last Post](/forum/36-reports-statistics/839670-bug-in-assigning-images-to-products#775 "Yes, absolutely - when I tried to reinstall everything on a new setup it also worked fine. Thanks!") by [Michel](/forum/user/201-michel "View Michel's Profile")      16 years 2 weeks ago |
| [](/forum/36-reports-statistics/839668-catchable-fatal-error-2) | [Catchable fatal error #2](/forum/36-reports-statistics/839668-catchable-fatal-error-2 "Hi,  First of all - many greetings for you guys for the awesome component. Thank you also for giving us a chance to use that component as a free version.  I installed component with no problem at all. I added product category, product, tax category and one VAT rate, published local currency PLN, added joomla menu item with connection to the shop, entered shop and had an attempt to make transaction. Till that moment I did not noticed any malfunctions.  Being logged in, I added single product to the cart, pressed checkout and added additional data for the transaction: address, and so on. I made one mistake: I input text string like &quot;qwerty&quot; in the telephone field.  I got the following error in the front:  and the following one in the back int the customers section, in the form which displayed the user who made fatal transaction:  The &quot;fatal&quot; user got improper address (a default one with French location, not the location I choose from the form).  Additionally system created new empty user record in customers section and made some errors in hikka tables (improper length of tables).  I tried to remove that error so I corrected the tables with sql tools, removed address, and other records bound with the fatal transaction. After I removed the addresss - the error displayed in the back did not show up anymore. But error in the front still persists.  According to the thread   www.hikashop.com/en/support/forum/3-bug-...ble-fatal-error.html  you were ready to inspect the system. My system is the test one. I install here components for inspection before installing them on a live site. How can I pass you the user and password details?  Regards, mmi")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 16 years 3 weeks ago, by [mmi](/forum/user/175-mmi "View mmi's Profile")       [Last Post](/forum/36-reports-statistics/839668-catchable-fatal-error-2#575 "Hi,  Indeed, the parameters of the module are also called there. Great, I was also able to fix this one in the same way :)") 16 years 2 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6  Views:1878 | [Last Post](/forum/36-reports-statistics/839668-catchable-fatal-error-2#575 "Hi,  Indeed, the parameters of the module are also called there. Great, I was also able to fix this one in the same way :)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      16 years 2 weeks ago |
| [](/forum/36-reports-statistics/839667-bug-in-v1-2-0-or-older) | [Bug in v1.2.0? or older?](/forum/36-reports-statistics/839667-bug-in-v1-2-0-or-older "Hi there,  So, I'm testing the workflow of things and I click on a link:    www.acewasabisf.com/index.php?option=com...=5&amp;mailid=13&amp;subid=1  &#91;to buy a $100 gift card&#93;  I register with a new email and information...  then the site says &#91;as expected&#93;:  Your account has been created and an activation link has been sent to the e-mail address you entered. Note that you must activate the account by clicking on the activation link when you get the e-mail before you can login. Upon clicking on the activation link, your account will be activated and you will be able to continue your order.  It then sends me back an email:  Hi Emmanuel Lemor, Thank you for registering on   www.acewasabisf.com/ . Your account must be activated by clicking on the link below and you will be able to continue your order.    www.acewasabisf.com/index.php?option=com...aWduLmNvbSI7fQ%3D%3D  You can log in the website with the following username and password. Username : Password : huQRCooE  -----  Now about 1 out of 2 or 1 out of 3 times I do this whole process, 2 different things happen:  a. part of the time, I get this &#91;see image unexpected&#95;screen.jpg&#93;  and  b. the rest of the time, it shows the billing address, method of payment, shopping cart below and the NEXT button  This is the expected procedure as it:  &quot;Upon clicking on the activation link, your account will be activated and you will be able to continue your order&quot; which to me means, I click on the activation link, it remembers my spot in the ordering process and let's me continue from there!  So why the DIFFERENT behavior without anything different done? :(  Cheers,  Emmanuel.")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 16 years 3 weeks ago, by [exlemor](/forum/user/119-exlemor "View exlemor's Profile")       [Last Post](/forum/36-reports-statistics/839667-bug-in-v1-2-0-or-older#502 "Hey,  Jump on Skype and I will give you login credentials since Skype is secure in that it uses SSL at least.  Cheers,  Emmanuel") 16 years 3 weeks ago     by [exlemor](/forum/user/119-exlemor "View exlemor's Profile") | Replies:8  Views:1971 | [Last Post](/forum/36-reports-statistics/839667-bug-in-v1-2-0-or-older#502 "Hey,  Jump on Skype and I will give you login credentials since Skype is secure in that it uses SSL at least.  Cheers,  Emmanuel") by [exlemor](/forum/user/119-exlemor "View exlemor's Profile")      16 years 3 weeks ago |
| [](/forum/36-reports-statistics/839666-dead-link-not-working-link) | [Dead link / not working link?](/forum/36-reports-statistics/839666-dead-link-not-working-link "Hi there,  When at this location:    www.websitewithhikashopinstalled.com/adm...ashop&amp;ctrl=dashboard  Click on Update/About box in the bottom right hand corner area &#91;putting mouse over this points to:    www.websitewithhikashopinstalled.com/adm...m&#95;hikashop&amp;ctrl=help  and it leads to:  controller help not found  Just thought you should know.  Cheers,  Emmanuel Lemor.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 16 years 3 weeks ago, by [exlemor](/forum/user/119-exlemor "View exlemor's Profile")       [Last Post](/forum/36-reports-statistics/839666-dead-link-not-working-link#396 "Hi,  Thank you !  No one reported the problem before. It's already fixed on our development environment and it will be included in next release") 16 years 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:844 | [Last Post](/forum/36-reports-statistics/839666-dead-link-not-working-link#396 "Hi,  Thank you !  No one reported the problem before. It's already fixed on our development environment and it will be included in next release") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      16 years 3 weeks ago |
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