[Skip to main content](#vessel-content) Board Categories Reports & Statistics ## # [Reports & Statistics](/forum/36-reports-statistics "View Category 'Reports & Statistics'") 341 topics | All there is to know about reports and statisctics | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/36-reports-statistics/892922-nothing-displayed-in-backend-hikashop-dashboard) | [Nothing Displayed in Backend HikaShop Dashboard](/forum/36-reports-statistics/892922-nothing-displayed-in-backend-hikashop-dashboard "-- url of the page with the problem -- : www.arena.cards/administrator/index.php -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.11 -- Browser(s) name and version -- : Firefox Quantum 57 -- Error-message(debug-mod must be tuned on) -- : no Hello, I have Nothing Displayed in Backend HikaShop Dashboard (see attached picture) (only the Last orders) Thanks for your help Arnaud System Information Template Backend : isis - Default PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux Database Version 5.5.57-0+deb7u1-log Database Collation latin1_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 7.1.11 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 8 years 11 months ago, by [extonjaez](/forum/user/9469-extonjaez "View extonjaez's Profile") [Last Post](/forum/36-reports-statistics/892922-nothing-displayed-in-backend-hikashop-dashboard#283204 "Hi, That's normal. Only the orders with the statuses selected in the "statistics" column of the System>Order statuses menu are taken into account. And by default, "created" orders are not taken into account since they are not paid yet. Only "confirmed" or "shipped" orders are taken into account in the statistics.") 8 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1986 | [Last Post](/forum/36-reports-statistics/892922-nothing-displayed-in-backend-hikashop-dashboard#283204 "Hi, That's normal. Only the orders with the statuses selected in the "statistics" column of the System>Order statuses menu are taken into account. And by default, "created" orders are not taken into account since they are not paid yet. Only "confirmed" or "shipped" orders are taken into account in the statistics.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 11 months ago | | [](/forum/36-reports-statistics/892764-analytics-plugin-am-i-missing-a-step-to-get-this-working) | [Analytics Plugin - am I missing a step to get this working?](/forum/36-reports-statistics/892764-analytics-plugin-am-i-missing-a-step-to-get-this-working "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.7 -- PHP version -- : 7 -- Error-message(debug-mod must be tuned on) -- : No error - this is a different query. Hi, I've enabled the Ecommerce features in Google Analytics, and enabled the plugin in Joomla and also added my tracking ID into the plugin with the correct currency. I set this up two weeks ago - and have had orders through the site but Analytics is still not tracking the data. Am I missing a step? Is there anything I need to add inside the tags for example? Many thanks.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 8 years 11 months ago, by [reders](/forum/user/8228-reders "View reders's Profile") [Last Post](/forum/36-reports-statistics/892764-analytics-plugin-am-i-missing-a-step-to-get-this-working#282673 "It worked. Many thanks.") 8 years 11 months ago by [reders](/forum/user/8228-reders "View reders's Profile") | Replies:5 Views:1954 | [Last Post](/forum/36-reports-statistics/892764-analytics-plugin-am-i-missing-a-step-to-get-this-working#282673 "It worked. Many thanks.") by [reders](/forum/user/8228-reders "View reders's Profile") 8 years 11 months ago | | [](/forum/36-reports-statistics/892736-dashboard-stats-not-showing-correctly) | [Dashboard stats not showing correctly](/forum/36-reports-statistics/892736-dashboard-stats-not-showing-correctly "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 Hi, I am not sure what is going on here but for some reason the best products and best category are blank. Where do these get there data from and any suggestions as to what might be causing it") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 1 day ago, by [nippyzap](/forum/user/900-nippyzap "View nippyzap's Profile") [Last Post](/forum/36-reports-statistics/892736-dashboard-stats-not-showing-correctly#282591 "Hi, I think that Philip got confused here. His recommendations only apply if you have the "dashboard legacy" setting activated in the HikaShop configuration and thus using the old dashboard. The old dashboard of HikaShop is customizable with many settings, but doesn't look nice. The new dashboard you're using right now doesn't have yet settings to customize it. It's potentially much more customizable than the old one, but so much so that we don't have yet a clear picture of how we could display settings to customize it. So for now, with the new checkout, if you wanted to modify the way it works, it would require the development of a custom plugin or directly hacking in the core code handling the statistics.") 8 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:2201 | [Last Post](/forum/36-reports-statistics/892736-dashboard-stats-not-showing-correctly#282591 "Hi, I think that Philip got confused here. His recommendations only apply if you have the "dashboard legacy" setting activated in the HikaShop configuration and thus using the old dashboard. The old dashboard of HikaShop is customizable with many settings, but doesn't look nice. The new dashboard you're using right now doesn't have yet settings to customize it. It's potentially much more customizable than the old one, but so much so that we don't have yet a clear picture of how we could display settings to customize it. So for now, with the new checkout, if you wanted to modify the way it works, it would require the development of a custom plugin or directly hacking in the core code handling the statistics.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 11 months ago | | [](/forum/36-reports-statistics/892540-which-monthly-total-is-correct) | [Which Monthly TOTAL is Correct?](/forum/36-reports-statistics/892540-which-monthly-total-is-correct "-- url of the page with the problem -- : www.herbalpainrelief.co.nz -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.1 -- PHP version -- : 7.1 My client sent this screenshot of the Dashboard. Which Monthly TOTAL is the correct total? And why are both different? Thank you.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 2 weeks ago, by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") [Last Post](/forum/36-reports-statistics/892540-which-monthly-total-is-correct#281536 "OK. I will let them know. Thanks.") 9 years 2 weeks ago by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") | Replies:5 Views:1674 | [Last Post](/forum/36-reports-statistics/892540-which-monthly-total-is-correct#281536 "OK. I will let them know. Thanks.") by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") 9 years 2 weeks ago | | [](/forum/36-reports-statistics/892197-google-analytics-sales-tracking) | [Google Analytics Sales Tracking](/forum/36-reports-statistics/892197-google-analytics-sales-tracking "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8 -- PHP version -- : 7 Hi, I want to track my sales on GA. The recording shows that the GA code is there but at the moment it is not recording the Sale. It needs to fire when the checkout is complete so that GA knows that the checkout is finished and the sale is final. Any help where I can trigger the GA that the order is final and record it as a sale? Regards,") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 1 month ago, by [Yumul](/forum/user/42368-yumul "View Yumul's Profile") [Last Post](/forum/36-reports-statistics/892197-google-analytics-sales-tracking#279917 "Hi, That's actually an issue that we fixed with HikaShop 3.2.0, however, if you're using the legacy checkout, it's normal that you still have the issue as we fixed it only for the new checkout of HikaShop : www.hikashop.com/forum/customers/891680-...ave-come.html#276897 Please read this thread and follow up there.") 9 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:2191 | [Last Post](/forum/36-reports-statistics/892197-google-analytics-sales-tracking#279917 "Hi, That's actually an issue that we fixed with HikaShop 3.2.0, however, if you're using the legacy checkout, it's normal that you still have the issue as we fixed it only for the new checkout of HikaShop : www.hikashop.com/forum/customers/891680-...ave-come.html#276897 Please read this thread and follow up there.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 1 month ago | | [](/forum/36-reports-statistics/892164-report-by-product) | [Report by product](/forum/36-reports-statistics/892164-report-by-product "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.0 Hello I'm trying to get a report by product (just want to know from which one I sold more), how can I get this? I tried with "orders reports" but all I get are lines with number of orders (I guess). Can I have a line type with products name? or a table? something? Thank you!") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 1 month ago, by [Carolek](/forum/user/8329-carolek "View Carolek's Profile") [Last Post](/forum/36-reports-statistics/892164-report-by-product#279463 "Hi, Go in the menu System>Mass actions, click on "new", select the "product" data, and add an action "display the results" with the columns product_name and product_sales selected. Then, click on the "process" button and you'll have a table of the products with their sales numbers.") 9 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:2449 | [Last Post](/forum/36-reports-statistics/892164-report-by-product#279463 "Hi, Go in the menu System>Mass actions, click on "new", select the "product" data, and add an action "display the results" with the columns product_name and product_sales selected. Then, click on the "process" button and you'll have a table of the products with their sales numbers.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 1 month ago | | [](/forum/36-reports-statistics/892142-errors-in-console-when-placing-an-item-into-cart) | [Errors in console when placing an item into cart.](/forum/36-reports-statistics/892142-errors-in-console-when-placing-an-item-into-cart "-- HikaShop version -- : 3.2 I don't know if this is a problem or not, but whenever I place an item into my cart, I get the console msg's window: bootstrap-tooltip-extended.min.js?c7ab6e7ca1d311af88e0842ced222265:6 Uncaught TypeError: Cannot read property 'Constructor' of undefined at bootstrap-tooltip-extended.min.js?c7ab6e7ca1d311af88e0842ced222265:6 at bootstrap-tooltip-extended.min.js?c7ab6e7ca1d311af88e0842ced222265:6 (anonymous) @ bootstrap-tooltip-extended.min.js?c7ab6e7ca1d311af88e0842ced222265:6 (anonymous) @ bootstrap-tooltip-extended.min.js?c7ab6e7ca1d311af88e0842ced222265:6 2sumo.com/apps/heatmaps/status:1 POST sumo.com/apps/heatmaps/status 500 (Internal Server Error) checkout:1 Failed to load sumo.com/apps/heatmaps/status : No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin ' www.eutopiantrader.com ' is therefore not allowed access. The response had HTTP status code 500. Expanded error: !function(t){"use strict";var e=t.fn.tooltip.Constructor.VERSION?t.fn.tooltip.Constructor.VERSION.split(".")[0]:"2",o=t.fn.tooltip,i=function(t,e){this.init("tooltip",t,e)};i.prototype=t.extend({},o.Constructor.prototype,{constructor:i,show:function(){var o,i,s,n,r,l,p=t.Event("show");if(this.hasContent()&&this.enabled){if(this.$element.trigger(p),p.isDefaultPrevented())return;o=this.tip(),this.setContent(),this.options.animation&&o.addClass("fade"),r="function"==typeof this.options.placement?this.options.placement.call(this,o[0],this.$element[0]):this.options.placement;var a=/\s?auto-dir?\s?/i,h=a.test(r);h&&(r=r.replace(a,"")\|\|"top"),o.detach().css({top:0,left:0,display:"block"}).addClass(r),this.options.container?o.appendTo(this.options.container):o.insertAfter(this.$element),i=this.getPosition(),s=o[0].offsetWidth,n=o[0].offsetHeight;var f="rtl"===jQuery(document.querySelector("html")).attr("dir")?!0:!1;if(h){var c=r,d=r.replace(/bottom-\|top-/g,"")\|\|"",g=r.replace(/left\|right/g,"")\|\|"";r="left"==d&&f?g+"right":"right"==d&&f?g+"left":r,o.removeClass(c).addClass(r)}switch(r){case"bottom":l={top:i.top+i.height,left:i.left+i.width/2-s/2};break;case"top":l={top:i.top-n,left:i.left+i.width/2-s/2};break;case"left":l={top:i.top+i.height/2-n/2,left:i.left-s};break;case"right":l={top:i.top+i.height/2-n/2,left:i.left+i.width};break;case"bottom-left":l={top:i.top+i.height,left:i.left};break;case"bottom-right":l={top:i.top+i.height,left:i.left+i.width-s};break;case"top-left":l={top:i.top-n,left:i.left};break;case"top-right":l={top:i.top-n,left:i.left+i.width-s}}this.applyPlacement(l,r),"3"===e&&this.newArrow(r,s,f),this.$element.trigger("shown")}},newArrow:function(t,e,o){var i=this.tip().find(".tooltip-arrow"),s=parseInt(i.css("width"),10),n=parseInt(i.css("height"),10),r=t.replace(/bottom-\|top-/g,"")\|\|"",l=t.replace(/left\|right/g,"")\|\|"";l&&"left"==r&&!o&&i.css("left",s/2),l&&"left"==r&&o&&i.css("right",e-s-s/2),l&&"right"==r&&i.css("left",e-s-s/2),"bottom-"==l&&i.css("top",n),"top-"==l&&i.css("bottom",n)}});var s=t.fn.tooltip;t.fn.tooltip=t.extend(function(e){return this.each(function(){var o=t(this),s=o.data("tooltip"),n=t.extend({},i.defaults,o.data(),"object"==typeof e&&e);s\|\|o.data("tooltip",s=new i(this,n)),"string"==typeof e&&s[e]()})},t.fn.tooltip),t.fn.tooltip.noConflict=function(){return t.fn.tooltip=s,this}}(window.jQuery); I don't know if this is a problem or not, but thought it best to ask in case this is a bug or a problem somewhere in the configuration. This shows up when you enter an item into the cart, and before initiating the checkout processes of selecting shipping, paying, and finishing. So this would be in my mini cart. Thanks!") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 1 month ago, by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") [Last Post](/forum/36-reports-statistics/892142-errors-in-console-when-placing-an-item-into-cart#279485 "I understand your point, I was just ensuring that there was not an issue that you would have wanted to be aware of because the only change to add Sumo to the site is to add a single line script in the...") 9 years 1 month ago by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") | Replies:4 Views:1860 | [Last Post](/forum/36-reports-statistics/892142-errors-in-console-when-placing-an-item-into-cart#279485 "I understand your point, I was just ensuring that there was not an issue that you would have wanted to be aware of because the only change to add Sumo to the site is to add a single line script in the...") by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") 9 years 1 month ago | | [](/forum/36-reports-statistics/892044-dashboard-characteristics) | [dashboard characteristics](/forum/36-reports-statistics/892044-dashboard-characteristics "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 Hi, When I check the colomn charasteristics for several order statuses (custom statuses, not default), the activated check is undone after viewing the dashboard. See screenshot (the arrows point to the checked status), as you can see they are unchecked again.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 1 month ago, by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") [Last Post](/forum/36-reports-statistics/892044-dashboard-characteristics#279314 "soryy forget this, was searching in the wrong folder, it's working now.") 9 years 1 month ago by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") | Replies:10 Views:1775 | [Last Post](/forum/36-reports-statistics/892044-dashboard-characteristics#279314 "soryy forget this, was searching in the wrong folder, it's working now.") by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile") 9 years 1 month ago | | [](/forum/36-reports-statistics/891956-just-installed-3-2-0-and-i-want-my-old-dashboard-back) | [Just installed 3.2.0 and I want my old dashboard back](/forum/36-reports-statistics/891956-just-installed-3-2-0-and-i-want-my-old-dashboard-back "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 5.5.35 I just installed 3.2.0. I liked my dashboard the way it was. Now instead I have a lot of stuff I don't want. It looks like the tutorial has not been updated. I can not figure out how to get rid of the stuff I dont' want and get my old stuff back the way it was.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 1 month ago, by [zipadyduda](/forum/user/30673-zipadyduda "View zipadyduda's Profile") [Last Post](/forum/36-reports-statistics/891956-just-installed-3-2-0-and-i-want-my-old-dashboard-back#278506 "Hi, You'll find a "dashboard legacy" setting in the HikaShop configuration in order to get the previous dashboard display.") 9 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:3038 | [Last Post](/forum/36-reports-statistics/891956-just-installed-3-2-0-and-i-want-my-old-dashboard-back#278506 "Hi, You'll find a "dashboard legacy" setting in the HikaShop configuration in order to get the previous dashboard display.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 1 month ago | | [](/forum/36-reports-statistics/891881-order-table-not-responsive) | [Order table not responsive](/forum/36-reports-statistics/891881-order-table-not-responsive "-- HikaShop version -- : 3.2 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0 -- Browser(s) name and version -- : firefox Hi, After login from mobile device, if the user want to see a specific order in his order history, the table class="hikashop_order_main_table" is not responsive. Why? I tried to add the following CSS string in Front-end CSS File but the order table content looks strange on mobile. @media only screen and (max-width:350px) { #hikashop_order_main table { width:50% !important; } Can you please confirm if the CSS string I added is correct? If not, what should be? Thanks") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 2 months ago, by [idimarco](/forum/user/40745-idimarco "View idimarco's Profile") [Last Post](/forum/36-reports-statistics/891881-order-table-not-responsive#278369 "Hi, Hi, This comes from the CSS: p { width: 510px; font-size: 16px; line-height: 24px; margin-bottom: 12px; } That you have in the file templates/shaper_helix3/css/bootstrap.min.css of your template which forces the width of the area to be 510px wide and thus breaks the responsiveness of the page. I would also recommend you to contact your template provider about that issue. Forcing the p tags to have a fixed width everywhere is not something you want, especially on mobile devices. They should add @media queries to not have that CSS enforced on mobile devices.") 9 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:2334 | [Last Post](/forum/36-reports-statistics/891881-order-table-not-responsive#278369 "Hi, Hi, This comes from the CSS: p { width: 510px; font-size: 16px; line-height: 24px; margin-bottom: 12px; } That you have in the file templates/shaper_helix3/css/bootstrap.min.css of your template which forces the width of the area to be 510px wide and thus breaks the responsiveness of the page. I would also recommend you to contact your template provider about that issue. Forcing the p tags to have a fixed width everywhere is not something you want, especially on mobile devices. They should add @media queries to not have that CSS enforced on mobile devices.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 2 months ago | | [](/forum/36-reports-statistics/891870-sitemap-xml-question) | [Sitemap.xml Question](/forum/36-reports-statistics/891870-sitemap-xml-question "-- HikaShop version -- : 3.1.1 Hey Guys, I may be asking this in not only the wrong category, but the completely wrong product. As you know my knowledge of websites is very novice, but where is the Sitemap.xml stored, and what app actually is in charge of it? Is this something that is a part of Joomla or HikaShop? My site is using HikaShop 3.1.1, Joomla! Version Joomla! 3.7.5 Stable [ Amani ] 14-August-2017 12:09 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT My understanding is that there is a limit to the Sitemap.xml to 500 links in the version that I am using however, when adding up the internal / external links I am WAAAAAY past the 500 link limit. Is there anything that I can do about this? My understanding is that with not having all the links available in the sitemap then the SEO will basically not be able to index the entire site and it more or less will treat the site as if it were still blocked by the Robots. I do not know that the ramifications of this. Is there anyway to work around this perhaps with Xmap? Is this at all possible? Again, I know this isn't really the right place to ask this but I just wanted to see if you guys can help point me in the right direction for this question. Thanks!") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 2 months ago, by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") [Last Post](/forum/36-reports-statistics/891870-sitemap-xml-question#278132 "Thats perfectly fine. Basically since I am not entirely sure what is part of HikaShop and what is not, just pointing me in the right direction is all I ask and you have done that. Thank you very much! I will talk to my Developer about this and see what options we have available as I don't want to wind up with a site that can't be indexed. Cheers!") 9 years 2 months ago by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") | Replies:5 Views:3164 | [Last Post](/forum/36-reports-statistics/891870-sitemap-xml-question#278132 "Thats perfectly fine. Basically since I am not entirely sure what is part of HikaShop and what is not, just pointing me in the right direction is all I ask and you have done that. Thank you very much! I will talk to my Developer about this and see what options we have available as I don't want to wind up with a site that can't be indexed. Cheers!") by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") 9 years 2 months ago | | [](/forum/36-reports-statistics/891809-adding-images-to-order-history) | [Adding Images to Order History?](/forum/36-reports-statistics/891809-adding-images-to-order-history "Hi Just me again, A very useful but seemingly missing feature is having the product images on the Order History page. This would be the page that basically looks like a receipt and provides the item level detail of a particular order. For some reason, the thumbnail of the product is not included in this view. I would like to add the thumbnail image for each item in the order history so the customer can easily see what he ordered rather than having to rely on the product names. Granted having all the current detail that displays is a must but I would like to add the image to the far left of the product details. What pretty much has me baffled is that the images are available in the order details that is emailed to the customer but when you go online to view the order details, the image is not available. Sadly, I do not see any requests for this in the forums, and perhaps its the way I am searching but I would think that this would be a widely requested feature. If someone could point me in the proper direction for getting this done, I would greatly appreciate it. Cheers.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 2 months ago, by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") [Last Post](/forum/36-reports-statistics/891809-adding-images-to-order-history#277725 "Well this was certainly a step in the right direction, and it does kind of work :) I need to learn some more about what the code you provided does and how it does it. The only problem is that rather...") 9 years 2 months ago by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") | Replies:4 Views:2264 | [Last Post](/forum/36-reports-statistics/891809-adding-images-to-order-history#277725 "Well this was certainly a step in the right direction, and it does kind of work :) I need to learn some more about what the code you provided does and how it does it. The only problem is that rather...") by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") 9 years 2 months ago | | [](/forum/36-reports-statistics/891508-dashboard-not-showing-correctly) | [Dashboard not showing correctly](/forum/36-reports-statistics/891508-dashboard-not-showing-correctly "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Hi, My dashboard is not showing the correct figures for "Best Product" . It is still just showing the first item sold when the site went live :) If I go to 'reports' and main stats, it is showing correctly. Thank you") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 3 months ago, by [GB11](/forum/user/20674-gb11 "View GB11's Profile") [Last Post](/forum/36-reports-statistics/891508-dashboard-not-showing-correctly#276514 "Thank you. Yes, I will put it into debug mode and attempt a purchase when I next take the site offline for maintenance. As it has just gone live, it will not instill confidence with my customers to take it offline right now - especially as the admin dashboard is not something that has anything to do with my customers' experience. The legacy dashboard works perfectly - I have decided to use that instead, and hopefully on my next maintenance run will be able to discover where I have gone wrong myself.") 9 years 2 months ago by [GB11](/forum/user/20674-gb11 "View GB11's Profile") | Replies:7 Views:1964 | [Last Post](/forum/36-reports-statistics/891508-dashboard-not-showing-correctly#276514 "Thank you. Yes, I will put it into debug mode and attempt a purchase when I next take the site offline for maintenance. As it has just gone live, it will not instill confidence with my customers to take it offline right now - especially as the admin dashboard is not something that has anything to do with my customers' experience. The legacy dashboard works perfectly - I have decided to use that instead, and hopefully on my next maintenance run will be able to discover where I have gone wrong myself.") by [GB11](/forum/user/20674-gb11 "View GB11's Profile") 9 years 2 months ago | | [](/forum/36-reports-statistics/891279-remove-reports-from-dashboard) | [Remove Reports From Dashboard](/forum/36-reports-statistics/891279-remove-reports-from-dashboard "How do I remove reports from the Hikashop dashboard on the site administrative backend? I want to remove many of the reports on the Hikashop dashboard. I have searched the documentation, but cannot find an answer to my question. See attached image (PNG image). Thanks for the help.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 3 months ago, by [mark.johnson](/forum/user/51586-mark-johnson "View mark.johnson's Profile") [Last Post](/forum/36-reports-statistics/891279-remove-reports-from-dashboard#274777 "Hello, Yes, it's already in our TODO list :) Regards,") 9 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:2119 | [Last Post](/forum/36-reports-statistics/891279-remove-reports-from-dashboard#274777 "Hello, Yes, it's already in our TODO list :) Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 3 months ago | | [](/forum/36-reports-statistics/891187-improvement-of-statistics) | [Improvement of statistics](/forum/36-reports-statistics/891187-improvement-of-statistics "-- url of the page with the problem -- : marxiste.org -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 7 Hello, I just would like to suggest you to improve the statistics. In effect, the dashboard show the most popular product, but we can't click to see how many item has been solded, and wich is second, etc... It will be fantastic to have detailled statistic with all that : wich product solded, and how many, sorted by month, week, etc... including the shipping tax as object (or subtotal), in order to make easyer our comptability. Thank you for reading.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 3 months ago, by [Christophe-31](/forum/user/35440-christophe-31 "View Christophe-31's Profile") [Last Post](/forum/36-reports-statistics/891187-improvement-of-statistics#274206 "Hello, Thank you for your feedback. We will take it into consideration for the future improvements. Regards,") 9 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1976 | [Last Post](/forum/36-reports-statistics/891187-improvement-of-statistics#274206 "Hello, Thank you for your feedback. We will take it into consideration for the future improvements. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 3 months ago | | [](/forum/36-reports-statistics/891124-category-product-ordered-from) | [Category product ordered from](/forum/36-reports-statistics/891124-category-product-ordered-from "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.7.3 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : n/a Is there a way of knowing from which category a product was ordered when the product exists in 2 or more categories?") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 4 months ago, by [bobhawthorne](/forum/user/42917-bobhawthorne "View bobhawthorne's Profile") [Last Post](/forum/36-reports-statistics/891124-category-product-ordered-from#273924 "Hi, No, that information is not stored in the cart or in the order.") 9 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1832 | [Last Post](/forum/36-reports-statistics/891124-category-product-ordered-from#273924 "Hi, No, that information is not stored in the cart or in the order.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 4 months ago | | [](/forum/36-reports-statistics/891042-weekly-report-on-sold-products) | [Weekly report on sold products](/forum/36-reports-statistics/891042-weekly-report-on-sold-products "Hi, I'm building a webshop for a client and I can't figure out how to create a simple report of all sales in one week. A report that states the totals per product. It's for a webshop that sells vegetables, so he has to know how much of each product he should harvest at the end of the week. Can't be that difficult, but somehow I'm missing it... no problem if we should need Hikashop essential or business to achieve this. Also a report that creates an excel file with all the orders would be great, I've tried to export the sales to excels but that delivers an excel report with a lot of useless columns in it, we would only need columns with client name, products and quantities. Thanks for the help. Niqui") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 4 months ago, by [niqui](/forum/user/2055-niqui "View niqui's Profile") [Last Post](/forum/36-reports-statistics/891042-weekly-report-on-sold-products#273559 "Oh wait, I found it, Hikashop business is indeed needed for the export button.") 9 years 4 months ago by [niqui](/forum/user/2055-niqui "View niqui's Profile") | Replies:3 Views:2339 | [Last Post](/forum/36-reports-statistics/891042-weekly-report-on-sold-products#273559 "Oh wait, I found it, Hikashop business is indeed needed for the export button.") by [niqui](/forum/user/2055-niqui "View niqui's Profile") 9 years 4 months ago | | [](/forum/36-reports-statistics/891029-inventory-report) | [Inventory Report](/forum/36-reports-statistics/891029-inventory-report "Is there a way to display all current remaining inventory on products (incl variants)? Thank you!") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 4 months ago, by [mduda](/forum/user/33655-mduda "View mduda's Profile") [Last Post](/forum/36-reports-statistics/891029-inventory-report#273522 "Thanks. I'll do a custom report to capture the info. By the way - LOVE the new hikashop! Thanks for continuously improving things, and for the exceptional response time on questions.") 9 years 4 months ago by [mduda](/forum/user/33655-mduda "View mduda's Profile") | Replies:4 Views:2188 | [Last Post](/forum/36-reports-statistics/891029-inventory-report#273522 "Thanks. I'll do a custom report to capture the info. By the way - LOVE the new hikashop! Thanks for continuously improving things, and for the exceptional response time on questions.") by [mduda](/forum/user/33655-mduda "View mduda's Profile") 9 years 4 months ago | | [](/forum/36-reports-statistics/890960-edit-the-report-to-show-product-code-rather-than-name) | [Edit the report to show PRODUCT CODE rather than name](/forum/36-reports-statistics/890960-edit-the-report-to-show-product-code-rather-than-name "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.2 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 59 Hello, Where can I change the reporting to display product_code rather than product_NAME in the dashboard reports. Thank you") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 4 months ago, by [byoguru](/forum/user/11107-byoguru "View byoguru's Profile") [Last Post](/forum/36-reports-statistics/890960-edit-the-report-to-show-product-code-rather-than-name#273409 "Thank you Nicolas. Best Tony") 9 years 4 months ago by [byoguru](/forum/user/11107-byoguru "View byoguru's Profile") | Replies:8 Views:2251 | [Last Post](/forum/36-reports-statistics/890960-edit-the-report-to-show-product-code-rather-than-name#273409 "Thank you Nicolas. Best Tony") by [byoguru](/forum/user/11107-byoguru "View byoguru's Profile") 9 years 4 months ago | | [](/forum/36-reports-statistics/890888-hikashop-filter-module-not-show-reset-button) | ["HikaShop Filter Module" not show RESET button](/forum/36-reports-statistics/890888-hikashop-filter-module-not-show-reset-button "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7 -- PHP version -- : 5.6.30 -- Error-message(debug-mod must be tuned on) -- : "HikaShop Filter Module" not show RESET button There is no option in the module to display the reset button but you can modify the file filter.php in the route /templates/tz_okno/html/com_hikashop/product in my case i use the templaza OkNo. And comment this line if($this->showResetButton) Guillem") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 9 years 4 months ago, by [PeterChain](/forum/user/570-peterchain "View PeterChain's Profile") [Last Post](/forum/36-reports-statistics/890888-hikashop-filter-module-not-show-reset-button#272736 "Hello, The setting is available in the HikaShop configuration and there is no option in the module to override it because there is no need. The modification you made will affect the module and the listing ; so your modification is not necessary if you configure HikaShop accordingly. www.hikashop.com/support/documentation/5...html#features_filter Regards,") 9 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1809 | [Last Post](/forum/36-reports-statistics/890888-hikashop-filter-module-not-show-reset-button#272736 "Hello, The setting is available in the HikaShop configuration and there is no option in the module to override it because there is no need. The modification you made will affect the module and the listing ; so your modification is not necessary if you configure HikaShop accordingly. www.hikashop.com/support/documentation/5...html#features_filter Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 4 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.054 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)