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#  [Reports &amp; Statistics](/forum/36-reports-statistics "View Category 'Reports &amp; Statistics'")  341 topics

| All there is to know about reports and statisctics |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/36-reports-statistics/882482-product-detail-report) | [Product Detail Report](/forum/36-reports-statistics/882482-product-detail-report "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.50  Hi,  My staff has input many products and variants in Hikashop, i want to create a report that displays all products fields so i can check the accuracy. Can i do it under report? If not possible, is there any recommended MySQL report generator?  Regards,  Gary")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 10 years 8 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile")       [Last Post](/forum/36-reports-statistics/882482-product-detail-report#230747 "Hi,  Not with the report system. What you can do is create a mass action with an action &quot;display the results&quot; via the menu System&gt;Mass actions. It will display you a listing of the product data with the columns you want. You can also change the action to export a CSV file of the same data so that you can open it with Excel.") 10 years 8 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1122 | [Last Post](/forum/36-reports-statistics/882482-product-detail-report#230747 "Hi,  Not with the report system. What you can do is create a mass action with an action &quot;display the results&quot; via the menu System&gt;Mass actions. It will display you a listing of the product data with the columns you want. You can also change the action to export a CSV file of the same data so that you can open it with Excel.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      10 years 8 months ago |
| [](/forum/36-reports-statistics/882322-problem-with-invoice) | [Problem with invoice](/forum/36-reports-statistics/882322-problem-with-invoice "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : Firebug errors:  SyntaxError: unterminated string literal ReferenceError: invalid assignment left-hand side  Hi,  I can not print a invoice, the invoice is not displayed in the section orders the pop-up window, the administrative panel.  In firebug gives the following error: SyntaxError: unterminated string literal ReferenceError: invalid assignment left-hand Side  So what else is there: addcslashes () expects exactly 2 parameters, 1 given in  /var/www/keks-store/data/www/keks-store.ru/layouts/joomla/modal/iframe.php  Saturday 02/13/16 everything worked perfectly, since no update does not produce the new components are not installed, and today is no longer working.  Maybe you guys any settings or fileschanged. I leave on ftp access for them to solve the problem on   www.hikashop.com/forum/filters-search/88...y-filter.html#228256")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 10 years 8 months ago, by [Keks-Store](/forum/user/34868-keks-store "View Keks-Store's Profile")       [Last Post](/forum/36-reports-statistics/882322-problem-with-invoice#230123 "Thanks, all good!") 10 years 8 months ago     by [Keks-Store](/forum/user/34868-keks-store "View Keks-Store's Profile") | Replies:2  Views:1420 | [Last Post](/forum/36-reports-statistics/882322-problem-with-invoice#230123 "Thanks, all good!") by [Keks-Store](/forum/user/34868-keks-store "View Keks-Store's Profile")      10 years 8 months ago |
| [](/forum/36-reports-statistics/882223-broken-links) | [Broken links](/forum/36-reports-statistics/882223-broken-links "-- url of the page with the problem -- :   www.foliewinkel.com  -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3 -- Browser(s) name and version -- : chrome  I have 366 broken links on /?Itemid=238. Can anyone tell me how to fix this.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 10 years 9 months ago, by [Joeri](/forum/user/31420-joeri "View Joeri's Profile")       [Last Post](/forum/36-reports-statistics/882223-broken-links#229802 "Problem is fixt. I don't know how i do nothing.  My question was where to find this itemid=238 because i really don't have a clue where to find this. :oops:  This message come's not from my website, but from a SEO program thats says you have to fix your broken links.") 10 years 9 months ago     by [Joeri](/forum/user/31420-joeri "View Joeri's Profile") | Replies:2  Views:1205 | [Last Post](/forum/36-reports-statistics/882223-broken-links#229802 "Problem is fixt. I don't know how i do nothing.  My question was where to find this itemid=238 because i really don't have a clue where to find this. :oops:  This message come's not from my website, but from a SEO program thats says you have to fix your broken links.") by [Joeri](/forum/user/31420-joeri "View Joeri's Profile")      10 years 9 months ago |
| [](/forum/36-reports-statistics/881890-report-widgets-not-accurate) | [Report widgets not accurate](/forum/36-reports-statistics/881890-report-widgets-not-accurate "-- HikaShop version -- : current  I have the monthly performance widget that came pre installed. It shows an income of X so far this month. I also set up a yearly widget. it has a different value for this year. This year and this month should be the same. Regardless, neither amount matches what I get when I look at the Stripe and Paypal values. (my only two payment gateways). i'm wondering if it's possible to get an accurate view of sales using the widgets? Am I doing something wrong?")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 10 years 9 months ago, by [zipadyduda](/forum/user/30673-zipadyduda "View zipadyduda's Profile")       [Last Post](/forum/36-reports-statistics/881890-report-widgets-not-accurate#228050 "Hello, I just tested it on my end with the same configuration and it worked fine, the amount displayed was equals to the price of the total of every orders with the status set to confirmed. At least, are you sure that the corresponding amount displayed isn't correct with what you can find in your order listing via &quot;Hikashop-&gt;Orders-&gt;Orders&quot; ?") 10 years 9 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3  Views:1228 | [Last Post](/forum/36-reports-statistics/881890-report-widgets-not-accurate#228050 "Hello, I just tested it on my end with the same configuration and it worked fine, the amount displayed was equals to the price of the total of every orders with the status set to confirmed. At least, are you sure that the corresponding amount displayed isn't correct with what you can find in your order listing via &quot;Hikashop-&gt;Orders-&gt;Orders&quot; ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      10 years 9 months ago |
| [](/forum/36-reports-statistics/881418-edit-invoice) | [Edit invoice](/forum/36-reports-statistics/881418-edit-invoice "-- HikaShop version -- : 2.6.0  Hi,  can you help me to edit my invoice in the correct way? The lower column is displayed in the wrong width (see the attachment 001)  I would like to see it as attachment 002  Thanks!")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 10 years 10 months ago, by [war relics](/forum/user/8166-war-relics "View war relics's Profile")       [Last Post](/forum/36-reports-statistics/881418-edit-invoice#225960 "Thanks for help! Problem Solved!") 10 years 10 months ago     by [war relics](/forum/user/8166-war-relics "View war relics's Profile") | Replies:4  Views:1657 | [Last Post](/forum/36-reports-statistics/881418-edit-invoice#225960 "Thanks for help! Problem Solved!") by [war relics](/forum/user/8166-war-relics "View war relics's Profile")      10 years 10 months ago |
| [](/forum/36-reports-statistics/881394-front-end-reports-and-statistics-for-distributes) | [Front end reports and statistics for distributes](/forum/36-reports-statistics/881394-front-end-reports-and-statistics-for-distributes "-- HikaShop version -- : Business 2.6.0 -- Joomla version -- : 3.4.8  Hello,  I've got a request from a client with Hikashop business installed on his website to add distributes so they can place orders for their customers and track all aspects of their business activity. This includes checking statistics regarding sales activities over a period of time, achievements, statuses of orders and more. Can this be achieved with Hikashop business?  Thank you in advance,  Guy.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 10 years 10 months ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/36-reports-statistics/881394-front-end-reports-and-statistics-for-distributes#225714 "Hi,  There is no front-end statistics in HikaShop Business. But there are some store statistics in HikaMarket.  Now, I don't know how you want to manage the &quot;distributes&quot; ; what kind of statistics they want to have, what kind of filter you want for the stats.. So I can't tell you if HikaMarket multi-vendor will be appropriate or not.  Regards,") 10 years 10 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:1164 | [Last Post](/forum/36-reports-statistics/881394-front-end-reports-and-statistics-for-distributes#225714 "Hi,  There is no front-end statistics in HikaShop Business. But there are some store statistics in HikaMarket.  Now, I don't know how you want to manage the &quot;distributes&quot; ; what kind of statistics they want to have, what kind of filter you want for the stats.. So I can't tell you if HikaMarket multi-vendor will be appropriate or not.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      10 years 10 months ago |
| [](/forum/36-reports-statistics/881280-missing-order-status) | [Missing "Order status"](/forum/36-reports-statistics/881280-missing-order-status "-- HikaShop version -- : 2.60 -- Joomla version -- : 3.4.8 -- Error-message(debug-mod must be tuned on) -- : Missing &quot;Order status&quot; Customer Account &gt; View your order  Missing &quot;Order status&quot; If the customer has ordered something in the Shop, so the Order have a state: &quot; open, created, paid, shipped....&quot;  If the customer goes into my account &gt; Customer Account &gt; View your order &gt; select &quot;Order number&quot; Then you see the order.  - see Attachments  There will be such an extension?")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 10 years 10 months ago, by [magicskater](/forum/user/36014-magicskater "View magicskater's Profile")       [Last Post](/forum/36-reports-statistics/881280-missing-order-status#225127 "Hi,  See:   www.hikashop.com/support/support/documen...nfig.html#main&#95;order    www.hikashop.com/support/support/documen...html#display&#95;general  For settings around the print of the order/invoice.  To display the order status in the order summary, it requires a view override.   www.hikashop.com/support/support/documen...ize-the-display.html  Regards,") 10 years 10 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:1176 | [Last Post](/forum/36-reports-statistics/881280-missing-order-status#225127 "Hi,  See:   www.hikashop.com/support/support/documen...nfig.html#main&#95;order    www.hikashop.com/support/support/documen...html#display&#95;general  For settings around the print of the order/invoice.  To display the order status in the order summary, it requires a view override.   www.hikashop.com/support/support/documen...ize-the-display.html  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      10 years 10 months ago |
| [](/forum/36-reports-statistics/880835-i-need-to-put-the-product-codes-in-the-invoice) | [I need to put the product codes in the invoice](/forum/36-reports-statistics/880835-i-need-to-put-the-product-codes-in-the-invoice "-- HikaShop version -- : 2.6.0. Bussines -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.0 -- Browser(s) name and version -- : all")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 10 years 11 months ago, by [rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")       [Last Post](/forum/36-reports-statistics/880835-i-need-to-put-the-product-codes-in-the-invoice#224033 "It worked perfectly. Thank you!!") 10 years 11 months ago     by [rober1903](/forum/user/37591-rober1903 "View rober1903's Profile") | Replies:8  Views:1600 | [Last Post](/forum/36-reports-statistics/880835-i-need-to-put-the-product-codes-in-the-invoice#224033 "It worked perfectly. Thank you!!") by [rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")      10 years 11 months ago |
| [](/forum/36-reports-statistics/880970-there-is-a-plug-in-necessary-to-activate-this) | [there is a plug-in necessary to activate this](/forum/36-reports-statistics/880970-there-is-a-plug-in-necessary-to-activate-this "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : FireFox 42 -- Error-message(debug-mod must be tuned on) -- : &quot;there is a plug-in necessary to activate this content&quot;  Goodmorning supportteam from Hikashop,  I have a new computer and when I go to the dashboard from Hikashop I see the message &quot;there is a plug-in necessary to activate this content&quot;  see screenshot.  I don't have this issue with Microsoft Edge or Google Chrome (newest versions)  Hope you have a solution for this issue.  Kind regards, Lumiga")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 10 years 11 months ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")       [Last Post](/forum/36-reports-statistics/880970-there-is-a-plug-in-necessary-to-activate-this#223517 "Hi,  Please note that with HikaShop 3 and the new dashboard, flash player won't be required anymore (except if you still want to display old reports in the dashboard). Flash will be less and less supported by browsers and it still requires a manual installation in computers.  Regards,") 10 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4  Views:1391 | [Last Post](/forum/36-reports-statistics/880970-there-is-a-plug-in-necessary-to-activate-this#223517 "Hi,  Please note that with HikaShop 3 and the new dashboard, flash player won't be required anymore (except if you still want to display old reports in the dashboard). Flash will be less and less supported by browsers and it still requires a manual installation in computers.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      10 years 11 months ago |
| [](/forum/36-reports-statistics/875840-clients-view-of-reports) | [Clients view of reports](/forum/36-reports-statistics/875840-clients-view-of-reports "-- HikaShop version -- : business 2.4.0 -- Joomla version -- : 3.3.1  Hello, I am about to install this on a new website and the client is concerned about the reporting ability. I have gone through the documentation and searched this forum and I am not finding my answer.  Is there a way to view/ create reports on the front end? (I have business edition with market)  If not, can the reports be made on the back end and weekly emailed to the client?  (I am never crazy about giving access to the backend to the client)  Your response in greatly appreciated.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 7 months ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile")       [Last Post](/forum/36-reports-statistics/875840-clients-view-of-reports#221365 "Hi,  The report system in HikaShop does not allow to display reports in the front-end. HikaMarket have his own statistic system ; that system does not have (yet) a configuration system like in the HikaShop but it is possible to extend the statistics using plugin.  In HikaMarket 1.6.7 (which should be released soon) we will introduce a new Geographic graph and also provide filters for the graphics ; So the user can manually change the period of time and also the grouping time (by year/month/week/day).  Using a custom plugin and the trigger &quot;onHikamarketStatisticPluginList&quot; ; it is possible to add new elements in the front-end statistics. For example, HikaSerial is using that to display statistics on serial in the front-end dashboard. And it is working well.  Like I wrote, the system is less user-friendly than the report HikaShop system because it needs a SQL query and for the moment, there is no interface to generate the queries if you want to create custom statistics. With the front-end edition, the statistics are easier because you do not need to manage the vendors (which is one of the reasons why the HikaShop reports can't be used by HikaMarket) ; so if you want some help to create new statistics in the HikaMarket dashboard we will first need to know what you want to display.  The HikaMarket forum section will be more appropriate for such topic.  Regards,") 10 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3  Views:1609 | [Last Post](/forum/36-reports-statistics/875840-clients-view-of-reports#221365 "Hi,  The report system in HikaShop does not allow to display reports in the front-end. HikaMarket have his own statistic system ; that system does not have (yet) a configuration system like in the HikaShop but it is possible to extend the statistics using plugin.  In HikaMarket 1.6.7 (which should be released soon) we will introduce a new Geographic graph and also provide filters for the graphics ; So the user can manually change the period of time and also the grouping time (by year/month/week/day).  Using a custom plugin and the trigger &quot;onHikamarketStatisticPluginList&quot; ; it is possible to add new elements in the front-end statistics. For example, HikaSerial is using that to display statistics on serial in the front-end dashboard. And it is working well.  Like I wrote, the system is less user-friendly than the report HikaShop system because it needs a SQL query and for the moment, there is no interface to generate the queries if you want to create custom statistics. With the front-end edition, the statistics are easier because you do not need to manage the vendors (which is one of the reasons why the HikaShop reports can't be used by HikaMarket) ; so if you want some help to create new statistics in the HikaMarket dashboard we will first need to know what you want to display.  The HikaMarket forum section will be more appropriate for such topic.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      10 years 11 months ago |
| [](/forum/36-reports-statistics/880333-error-on-order-reports-export-csv) | [error on order - reports - export csv](/forum/36-reports-statistics/880333-error-on-order-reports-export-csv "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5.23 -- Browser(s) name and version -- : chrome 46.0.2490.80 -- Error-message(debug-mod must be tuned on) -- : De webpagina op .... /administrator/index.php?option=com&#95;hikashop&amp;ctrl=report&amp;task=csv&amp;cid&#91;&#93;=11&amp;d3fb9e5a5db427b6574053cd42655c4f=1 is mogelijk tijdelijk uitgeschakeld of permanent verplaatst naar een nieuw webadres.  Hi I'm trying to export my orders as csv but am getting an error.  I'm using the template orders to ship. The default hikshop report last-seven-orders also shows the same error message. Other default hikashop reports work fine.  see attachement for config")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 6 days ago, by [proo4509](/forum/user/37936-proo4509 "View proo4509's Profile")       [Last Post](/forum/36-reports-statistics/880333-error-on-order-reports-export-csv#220003 "Hi,  Do you get the error immediately or only 30 seconds after you click on the button ? If it's immediately, I would recommend to increase the &quot;memory&#95;limit&quot; setting of your php.ini Otherwise, I would recommend to increase instead the &quot;max&#95;execution&#95;time&quot; setting of your php.ini") 11 years 5 days ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1221 | [Last Post](/forum/36-reports-statistics/880333-error-on-order-reports-export-csv#220003 "Hi,  Do you get the error immediately or only 30 seconds after you click on the button ? If it's immediately, I would recommend to increase the &quot;memory&#95;limit&quot; setting of your php.ini Otherwise, I would recommend to increase instead the &quot;max&#95;execution&#95;time&quot; setting of your php.ini") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      11 years 5 days ago |
| [](/forum/36-reports-statistics/879973-report-config-for-best-selling-product) | [Report Config for Best Selling Product](/forum/36-reports-statistics/879973-report-config-for-best-selling-product "-- url of the page with the problem -- :   www.funstartforkids.com.au  -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.29  Hi,  I am trying to set up a listing report for Top 5 best selling products for a specific brand/manufacturer but am having no luck. I have attached the screenshot of my back end configuration.  I'm not sure what I am missing here. Is it something to do with how I have set up the categories? Any help would be appreciated. Thanks.  Mmijat")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 3 weeks ago, by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile")       [Last Post](/forum/36-reports-statistics/879973-report-config-for-best-selling-product#218150 "I think I may have fixed the issue.") 11 years 3 weeks ago     by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile") | Replies:5  Views:1882 | [Last Post](/forum/36-reports-statistics/879973-report-config-for-best-selling-product#218150 "I think I may have fixed the issue.") by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile")      11 years 3 weeks ago |
| [](/forum/36-reports-statistics/879730-how-to-generate-quarterly-sales-tax-reports) | [How to Generate Quarterly Sales Tax Reports](/forum/36-reports-statistics/879730-how-to-generate-quarterly-sales-tax-reports "-- url of the page with the problem -- :   www.veggievore.com  -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.6.9 -- Error-message(debug-mod must be tuned on) -- : No error messages  I am trying to figure out how to generate a quarterly report with information I can use to file our Quarterly Sales Tax reporting for taxation purposes in the state of Texas.  I have generated reports (Not quarterly by default) that work to show ALL of the sales in the Confirmed or Shipped Status. But, the only way I can find the amount that was collected for sales tax is to go into each of the orders individually and look.  So, I must be doing something wrong!!!  I would like to generate one report, if possible that would be able to show me the Quarterly numbers for  Product Sales Shipping Sales Tax  Here in Texas we have to collect Sales Tax on the shipping. Can you please give me some guidance?  Thank you, Sean Carney")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 1 month ago, by [scarney](/forum/user/31381-scarney "View scarney's Profile")       [Last Post](/forum/36-reports-statistics/879730-how-to-generate-quarterly-sales-tax-reports#216816 "Hi,  I'm not following you. The tax rates manager listing already displays the total sales amount:   take.ms/XfR7D") 11 years 1 month ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1381 | [Last Post](/forum/36-reports-statistics/879730-how-to-generate-quarterly-sales-tax-reports#216816 "Hi,  I'm not following you. The tax rates manager listing already displays the total sales amount:   take.ms/XfR7D") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      11 years 1 month ago |
| [](/forum/36-reports-statistics/879475-hikashop-google-dynamic-remarketing-does-not-work) | [HikaShop Google Dynamic Remarketing does not work](/forum/36-reports-statistics/879475-hikashop-google-dynamic-remarketing-does-not-work "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.4  I enabled HikaShop Google Dynamic Remarketing plugin and entered the correct adwords ID. The site is in development so I use the Bank Transfer payment plugin.  The google remarketing code is not being added to the End page in the checkout process. I debugged the HikaShop Google Dynamic Remarketing plugin and found out that it scans the body tag of the response to get some elements with name &quot;product&#42;&quot; and it fails and that's the reason it doesn't add the code. Well there is no elements with name in the body that's why it doesn't work. The checkout End page is mostly just the text information about the Bank Transfer. There is no listing of the products in the order, as the plugin seems to expect.  Do I missed a configuration somewhere to enable such a thing?  How can I fix this?")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 1 month ago, by [Nek](/forum/user/38917-nek "View Nek's Profile")       [Last Post](/forum/36-reports-statistics/879475-hikashop-google-dynamic-remarketing-does-not-work#215298 "Hi,  Yes indeed the code is based on an input with the name &quot;product&#95;id&quot;, so if there is nothing like that on the page, this will not work. But the system is not based on the page after an order, but on the pages visited by the customer, like product pages.  Here is informations on how remarketing is working:   support.google.com/adwords/answer/2453998?hl=en") 11 years 1 month ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1  Views:1460 | [Last Post](/forum/36-reports-statistics/879475-hikashop-google-dynamic-remarketing-does-not-work#215298 "Hi,  Yes indeed the code is based on an input with the name &quot;product&#95;id&quot;, so if there is nothing like that on the page, this will not work. But the system is not based on the page after an order, but on the pages visited by the customer, like product pages.  Here is informations on how remarketing is working:   support.google.com/adwords/answer/2453998?hl=en") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      11 years 1 month ago |
| [](/forum/36-reports-statistics/879385-quote-to-create-a-custom-report) | [Quote to create a custom report](/forum/36-reports-statistics/879385-quote-to-create-a-custom-report "-- url of the page with the problem -- :   www.rosmini.school.nz  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.4  I have e-mailed a number of Hikashop partners but only one has answered my query and alas they are too busy.  As per the other reports based on a date range, order status, payment type etc.  What will this cost?")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 1 month ago, by [rcadmin](/forum/user/38257-rcadmin "View rcadmin's Profile")       [Last Post](/forum/36-reports-statistics/879385-quote-to-create-a-custom-report#214821 "Done :)") 11 years 1 month ago     by [rcadmin](/forum/user/38257-rcadmin "View rcadmin's Profile") | Replies:2  Views:1079 | [Last Post](/forum/36-reports-statistics/879385-quote-to-create-a-custom-report#214821 "Done :)") by [rcadmin](/forum/user/38257-rcadmin "View rcadmin's Profile")      11 years 1 month ago |
| [](/forum/36-reports-statistics/879310-order-to-ship) | [Order to Ship](/forum/36-reports-statistics/879310-order-to-ship "-- HikaShop version -- : Business -- Joomla version -- : 3.4  Hi,  I would like to see in the &quot;order to ship&quot; report a column with the order number and a column with the product(s) sold associated to the order number, HOW?  Thank you.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 1 month ago, by [shoppist](/forum/user/31108-shoppist "View shoppist's Profile")       [Last Post](/forum/36-reports-statistics/879310-order-to-ship#214448 "Yes, this is the solution through the mass action:  Data: Order Filter: order status Select the necessary tables and process.") 11 years 1 month ago     by [shoppist](/forum/user/31108-shoppist "View shoppist's Profile") | Replies:3  Views:1257 | [Last Post](/forum/36-reports-statistics/879310-order-to-ship#214448 "Yes, this is the solution through the mass action:  Data: Order Filter: order status Select the necessary tables and process.") by [shoppist](/forum/user/31108-shoppist "View shoppist's Profile")      11 years 1 month ago |
| [](/forum/36-reports-statistics/879068-backend-order-page-display-more-info) | [Backend - order page, display more info](/forum/36-reports-statistics/879068-backend-order-page-display-more-info "-- HikaShop version -- : 2.5.0  Order number Customer Payment method Date Last Modified Order status Total  is there a way to list more info ? like product name or code. or able display custom field")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 2 months ago, by [joeofall](/forum/user/11729-joeofall "View joeofall's Profile")       [Last Post](/forum/36-reports-statistics/879068-backend-order-page-display-more-info#213118 "Hi,  I'm sorry but I'm not following you. The product name and product code are displayed in the backend order page.  Regards,") 11 years 2 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:1135 | [Last Post](/forum/36-reports-statistics/879068-backend-order-page-display-more-info#213118 "Hi,  I'm sorry but I'm not following you. The product name and product code are displayed in the backend order page.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      11 years 2 months ago |
| [](/forum/36-reports-statistics/878762-monthly-sales-report-s-a-listing) | [Monthly Sales Report s a listing](/forum/36-reports-statistics/878762-monthly-sales-report-s-a-listing "-- url of the page with the problem -- :   www.artistpapers.co.uk  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3  Hi,  I want to be able to generate a monthly sales report as a listing. I can see how to do it as a graph, but if I select the display type to list the data type &quot;Sales&quot; disappears.  I don't want a graph, I just want a list of months with the sales revenue for each month. A fairly basic requirement I would have thought but how to do?  Thanks,  Ian")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 3 months ago, by [iedwards](/forum/user/12400-iedwards "View iedwards's Profile")       [Last Post](/forum/36-reports-statistics/878762-monthly-sales-report-s-a-listing#211635 "Hi,  Remember that HikaShop is open source software. Any view and any file can be modified if necessary. So what you want can always be done. You can do whatever change is required by the client if he has enough money to pay for a developer to customize it if there isn't already an option in HikaShop to do it. That's the power of open source software which you wouldn't be able to do with closed source software.  We do our best to answer our customers feedbacks and keep improving it but we can't do everything everyone want and we have to choose priorities, so remember that you always have the possibility to develop things on your end, and even contribute back improvements as several developers or already did in the past so that everyone else can benefits from them.") 11 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:1331 | [Last Post](/forum/36-reports-statistics/878762-monthly-sales-report-s-a-listing#211635 "Hi,  Remember that HikaShop is open source software. Any view and any file can be modified if necessary. So what you want can always be done. You can do whatever change is required by the client if he has enough money to pay for a developer to customize it if there isn't already an option in HikaShop to do it. That's the power of open source software which you wouldn't be able to do with closed source software.  We do our best to answer our customers feedbacks and keep improving it but we can't do everything everyone want and we have to choose priorities, so remember that you always have the possibility to develop things on your end, and even contribute back improvements as several developers or already did in the past so that everyone else can benefits from them.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      11 years 2 months ago |
| [](/forum/36-reports-statistics/878708-default-date-format) | [Default Date Format](/forum/36-reports-statistics/878708-default-date-format "-- url of the page with the problem -- :   www.artistpapers.co.uk  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3  Hi,  Is there any way of globally changing the date format in Hikashop? In particular I'm thinking of the reports widgets and order listing in the admin dashboard. I would expect hikashop to use the Joomla date and time language constants but I have set those and Hikashop seems to be ignoring them.  Thanks,  Ian")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 3 months ago, by [iedwards](/forum/user/12400-iedwards "View iedwards's Profile")       [Last Post](/forum/36-reports-statistics/878708-default-date-format#211348 "You can change the translation via the Languages tab of the configuration. We did it like that because when you have a multilingual website, the format of the date needs to be different for the different languages.") 11 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1659 | [Last Post](/forum/36-reports-statistics/878708-default-date-format#211348 "You can change the translation via the Languages tab of the configuration. We did it like that because when you have a multilingual website, the format of the date needs to be different for the different languages.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      11 years 3 months ago |
| [](/forum/36-reports-statistics/878003-fichier-logs) | [Fichier logs](/forum/36-reports-statistics/878003-fichier-logs "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.38 -- Error-message(debug-mod must be tuned on) -- : Le fichier de logs est vide /www/media/com&#95;hikashop/upload/safe/logs/report&#95;239105224.log  Bonjour,  Suite à un litige j'aurais besoin de pouvoir accéder à la preuve comme quoi le client a bien télécharger le produit acheté cependant lorsque je tente d'aller sur le Fichier de log pour les paiements je reçois un message me disant que celui-ci est vide. Est-ce normal ? Lorsque je vais sur la commande du client il est indiqué qu'il reste 4 téléchargements la limite étant de 5 je sais que celui-ci a bien effectué un téléchargement seulement une copie écran de ceci n'est pas recevable dans quel fichier de log puis je prouvé ce téléchargement ou bien existe t il un fichier log montrant qu'un mail lui a bien été envoyé automatiquement avec le lien de téléchargement ? Merci d'avance Cordialement,")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 11 years 4 months ago, by [Ves](/forum/user/29850-ves "View Ves's Profile")       [Last Post](/forum/36-reports-statistics/878003-fichier-logs#209652 "Bonjour,  Je doute que le FILEID soit incorrect, surtout si le téléchargement se passe bien. Le FILEID peut se retrouver facilement quand on édite une commande ou si on édite un produit ; il faut bien comprendre qu'il ne s'agit pas de l'identifiant du produit ou de l'item ; mais celui du fichier (dans la table &quot;hikashop&#95;file&quot;).  Dans la commande en backend, vous pouvez voir l'url de téléchargement et retrouver le FILEID par la même occasion. Au niveau du produit, vous pouvez voir ses fichiers et dans l'url de ceux ci, se trouve le FILEID (pour le paramètre &quot;cid&quot;).  Cordialement,") 11 years 3 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3  Views:1499 | [Last Post](/forum/36-reports-statistics/878003-fichier-logs#209652 "Bonjour,  Je doute que le FILEID soit incorrect, surtout si le téléchargement se passe bien. Le FILEID peut se retrouver facilement quand on édite une commande ou si on édite un produit ; il faut bien comprendre qu'il ne s'agit pas de l'identifiant du produit ou de l'item ; mais celui du fichier (dans la table &quot;hikashop&#95;file&quot;).  Dans la commande en backend, vous pouvez voir l'url de téléchargement et retrouver le FILEID par la même occasion. Au niveau du produit, vous pouvez voir ses fichiers et dans l'url de ceux ci, se trouve le FILEID (pour le paramètre &quot;cid&quot;).  Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      11 years 3 months ago |
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