[Skip to main content](#vessel-content) Board Categories Reports & Statistics ## # [Reports & Statistics](/forum/36-reports-statistics "View Category 'Reports & Statistics'") 341 topics | All there is to know about reports and statisctics | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/36-reports-statistics/860603-reset-sales-statistics) | [Reset Sales Statistics?](/forum/36-reports-statistics/860603-reset-sales-statistics "Hello, Is it possible to reset the sales statistics of HikaShop? If so could you guide me on how I would go about this? My client would like sales reset to 0 after all the testing with payment transactions. She would like a fresh start. Many thanks, Monica.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 3 months ago, by [missmonica](/forum/user/25117-missmonica "View missmonica's Profile") [Last Post](/forum/36-reports-statistics/860603-reset-sales-statistics#117077 "Oh I see! Thank you! I was about to reinstall the whole shop to reset it as I as so sure I had tried deleting orders (on my test site not clients) but not seen any affect on the statistics! Many thanks, Monica.") 13 years 3 months ago by [missmonica](/forum/user/25117-missmonica "View missmonica's Profile") | Replies:4 Views:1236 | [Last Post](/forum/36-reports-statistics/860603-reset-sales-statistics#117077 "Oh I see! Thank you! I was about to reinstall the whole shop to reset it as I as so sure I had tried deleting orders (on my test site not clients) but not seen any affect on the statistics! Many thanks, Monica.") by [missmonica](/forum/user/25117-missmonica "View missmonica's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840624-selling-pay-per-view-events) | [Selling pay per view events](/forum/36-reports-statistics/840624-selling-pay-per-view-events "We are about to build a website that we will use to sell Cable TV events to business owners. At the moment, these events are being sold over the phone but we would like to be able to start selling...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 3 months ago, by [conticreative](/forum/user/12955-conticreative "View conticreative's Profile") [Last Post](/forum/36-reports-statistics/840624-selling-pay-per-view-events#116593 "Hi, 1. I think that using this plugin will probably help you. 2. You should then use access levels, and create 1 price per User group through the "prices" tab of your product page. Note that Access levels are only available through the business version of Hikashop. Hope this will help you a little.") 13 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:5 | [Last Post](/forum/36-reports-statistics/840624-selling-pay-per-view-events#116593 "Hi, 1. I think that using this plugin will probably help you. 2. You should then use access levels, and create 1 price per User group through the "prices" tab of your product page. Note that Access levels are only available through the business version of Hikashop. Hope this will help you a little.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/839791-united-states-postal-service-usps-module) | [United States Postal Service (USPS) Module](/forum/36-reports-statistics/839791-united-states-postal-service-usps-module "Hello, I just purchased HikaShop and note that there seems to be a lack of shipping modules. I'm somewhat familiar with the USPS API. Is there a large demand for such a module? My client needs one so I thought I might take the time to develop one for HikaShop if there isn't already an effort underway to do so. If this is in fact needed, feel free to chime in here and let me know you would like to see a module. We'll use this thread to discuss. Moderators: If I have accidentally broken some sort of forum rule here, please let me know. I looked around and didn't see anything prohibiting writing modules for distribution. Thanks! Jeff UPDATE 2011-07-25 : See for the (unofficial) USPS module. Compatible with Hikashop 1.5.2. New version of the plugin with more options coming soon.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 5 months ago, by [jeffcj](/forum/user/2914-jeffcj "View jeffcj's Profile") [Last Post](/forum/36-reports-statistics/839791-united-states-postal-service-usps-module?start=220#116385 "Hi, You can have it just by updating your Hikashop version, you'll just have to download it through our website and install it. Hope this will help you.") 13 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/36-reports-statistics/839791-united-states-postal-service-usps-module?start=0 "Page:1") - [2](/forum/36-reports-statistics/839791-united-states-postal-service-usps-module?start=20 "Page:2") - [3](/forum/36-reports-statistics/839791-united-states-postal-service-usps-module?start=40 "Page:3") - ... - [12](/forum/36-reports-statistics/839791-united-states-postal-service-usps-module?start=220 "Page:12") | Replies:230 Views:25.5k | [Last Post](/forum/36-reports-statistics/839791-united-states-postal-service-usps-module?start=220#116385 "Hi, You can have it just by updating your Hikashop version, you'll just have to download it through our website and install it. Hope this will help you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840622-increased-load-on-the-server) | [Increased load on the server](/forum/36-reports-statistics/840622-increased-load-on-the-server "Hi! After upgrading to HikaShop 2.2.0 dramatically increased the load on the server. The error log is attached. What to do") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 3 months ago, by [sebur](/forum/user/5575-sebur "View sebur's Profile") [Last Post](/forum/36-reports-statistics/840622-increased-load-on-the-server#116174 "Hi, I don't see how it would be related to that change. This might indicate simply that crawlers and spam bots are requesting a lot of your pages. So it would confirm what I was talking about that you get a lot of traffic. I would recommend to check your access logs, see if you have crawlers/spam bots requesting too frequently your pages and restrict them with the robots.txt file and/or fail2ban on your web server.") 13 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:15 | [Last Post](/forum/36-reports-statistics/840622-increased-load-on-the-server#116174 "Hi, I don't see how it would be related to that change. This might indicate simply that crawlers and spam bots are requesting a lot of your pages. So it would confirm what I was talking about that you get a lot of traffic. I would recommend to check your access logs, see if you have crawlers/spam bots requesting too frequently your pages and restrict them with the robots.txt file and/or fail2ban on your web server.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840557-js-id-logic-when-add-to-cart-in-webpage) | [js id logic when add to cart in webpage](/forum/36-reports-statistics/840557-js-id-logic-when-add-to-cart-in-webpage "hi I have many questions. ... 1) if i have 3 items ( with "add to cart" widget ) , each item must be identify using specificy id. The script is base on hikashop_product_quantity_field_X , why not use X as the value of the column of __hikashop_product.product_id since X is unique even it can be not contiuous? Is there many files and items to change in the php side to change $i to the product_id ? Is it possible ? ( don't break all logic) 2) in which order appear the item when hikashop use X $i++ ? There must be a SQL that let me show that ? Does this can be change using the Joomla Back End GUI ? 2) if the page contain only 1 item with add_cart widget , X=1 hikashop_product_quantity_field_X X by default is continuous ( increment logic).So X are unique So why not use X=product_id ? IS there a way to use product_id in the parameters of displaybutton define in cart.php ? 3) the javascript use predefine id ( create in php side) why not use this.id as the first parameter of hikashopModifyQuantity(id, ....) ( is also use in html in name=[id]) . 4) why identify product using class with layout column / row , why not product_id ? since HS use Class that mean that this notation in only for CSS Layout manage by php ? right ? 5) Is there many implementations of hikashopModifyQuantity(id,obj,add,form,type,moduleid) I find this function with same parameters in two differents location of the same files - if else ...) ? If i need to add new javascript function ...i need to copy my code in 2 differents location in the same phpfile inside same variable ? !! I am not a javascript developper ....Soto i there is a reason to implement things like this ?") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile") [Last Post](/forum/36-reports-statistics/840557-js-id-logic-when-add-to-cart-in-webpage#116095 "The helpers, classes and types files are common to the front and back end. Why duplicate the code if you want it to do the same thing on both the frontend and backend ? For example, take the helper.import file. It is used by the backend import screen as well as the product cron update plugin which is run by the cron task on the frontend. If we were to duplicate the code, we would have to change the code at two places each time we change/add something in the import system. It's a bit like the libraries folder of Joomla. It is common to both the frontend and backend of Joomla.") 13 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:25 | [Last Post](/forum/36-reports-statistics/840557-js-id-logic-when-add-to-cart-in-webpage#116095 "The helpers, classes and types files are common to the front and back end. Why duplicate the code if you want it to do the same thing on both the frontend and backend ? For example, take the helper.import file. It is used by the backend import screen as well as the product cron update plugin which is run by the cron task on the frontend. If we were to duplicate the code, we would have to change the code at two places each time we change/add something in the import system. It's a bit like the libraries folder of Joomla. It is common to both the frontend and backend of Joomla.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/839783-cannot-add-product) | [Cannot add product](/forum/36-reports-statistics/839783-cannot-add-product "Hikashop Essentials V1.50, Joomla 1.6 Up until today, we only had one product for sale but I just tried adding another product in a different category and it refused to save. The only error message is "Error Saving". If I try to do anything with the only product we do have the error message says " A product with the same code already exists. Error Saving" but this is our only product. Incidentally, the product I tried to add had a totally different code to the existing one. Any ideas what has happened? Regards, Jeff.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 5 months ago, by [Smiler](/forum/user/2107-smiler "View Smiler's Profile") [Last Post](/forum/36-reports-statistics/839783-cannot-add-product#115981 "Yes, install.hikashop.php was where I looked, but there is no occurence of the "product_canonical" field that is indicated in the 1054 error given by Joomla in debug mode, so I wasn't sure what SQL query to run, but you have now told me, so thank you. I ran the query and it worked, but it turned out that a second field was missing too (product_msrp). Ran the query on that and it's all fixed, thank you very much. The built-in updater now works too and I have the latest version of HikaShop once more.") 13 years 3 months ago by [chrisdowns](/forum/user/11098-chrisdowns "View chrisdowns's Profile") | Replies:7 Views:1956 | [Last Post](/forum/36-reports-statistics/839783-cannot-add-product#115981 "Yes, install.hikashop.php was where I looked, but there is no occurence of the "product_canonical" field that is indicated in the 1054 error given by Joomla in debug mode, so I wasn't sure what SQL query to run, but you have now told me, so thank you. I ran the query and it worked, but it turned out that a second field was missing too (product_msrp). Ran the query on that and it's all fixed, thank you very much. The built-in updater now works too and I have the latest version of HikaShop once more.") by [chrisdowns](/forum/user/11098-chrisdowns "View chrisdowns's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840605-100-discount-coupon) | [100% discount coupon](/forum/36-reports-statistics/840605-100-discount-coupon "Hello, I have created a 100% discount coupon, when I put an article into my cart and add the coupon, the discount works perfect, but when I clic on "next" this is the message I get : NO_CURRENCY_FOUND_GOOGLE_ANALYTICS The cart is empty I'm still on local, these plugins are active : HikaShop Free orders validation Plugin - (Send confirmation email : Yes) HikaShop Google Analytics plugin : active What is wrong? Obviously I think it is because I havn't a "Google Analytics Account" This is my first e-commerce, can you also explain to me why I have to have a "Google Analytics Account"?? Thank-you") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 3 months ago, by [Oslo](/forum/user/20774-oslo "View Oslo's Profile") [Last Post](/forum/36-reports-statistics/840605-100-discount-coupon#115926 "It's not a problem. I'm pretty sure that it's not causing any issues, but I just wanted to confirm that.") 13 years 3 months ago by [ilovekratom](/forum/user/10051-ilovekratom "View ilovekratom's Profile") | Replies:5 Views:33 | [Last Post](/forum/36-reports-statistics/840605-100-discount-coupon#115926 "It's not a problem. I'm pretty sure that it's not causing any issues, but I just wanted to confirm that.") by [ilovekratom](/forum/user/10051-ilovekratom "View ilovekratom's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840620-non-existent-vote-rating) | [non-existent vote rating](/forum/36-reports-statistics/840620-non-existent-vote-rating "Hi! In the menu there are non-existent vote rating. They can not be removed or edited. If removed from the table and hikashop_vote hikashop_vote_user they appear again. Why do I get these records? How to disable the voting? Thank you! Joomla! 2.5.11 HikaShop 2.1.3") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 3 months ago, by [sebur](/forum/user/5575-sebur "View sebur's Profile") [Last Post](/forum/36-reports-statistics/840620-non-existent-vote-rating#115883 "Hi! Excellent! It seems it works. Observed throughout the day, there were no records. thank you") 13 years 3 months ago by [sebur](/forum/user/5575-sebur "View sebur's Profile") | Replies:4 Views:26 | [Last Post](/forum/36-reports-statistics/840620-non-existent-vote-rating#115883 "Hi! Excellent! It seems it works. Observed throughout the day, there were no records. thank you") by [sebur](/forum/user/5575-sebur "View sebur's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840621-page-product-showed-2-undefined-variables) | [Page Product showed 2 undefined variables](/forum/36-reports-statistics/840621-page-product-showed-2-undefined-variables "Hi, Product Page of Hika Shop Menu Item Type showed the following 2 notices: Notice: Undefined variable: category_pathway in C:\xampp\htdocs\development01\components\com_hikashop\views\product\view.html.php on line 1122 Notice: Undefined variable: url_itemid in C:\xampp\htdocs\development01\components\com_hikashop\views\product\view.html.php on line 1122 Could anyone help please? Thanks, Andy.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 3 months ago, by [dedyandy](/forum/user/25295-dedyandy "View dedyandy's Profile") [Last Post](/forum/36-reports-statistics/840621-page-product-showed-2-undefined-variables#115631 "Hi, For information, the latest version of HikaShop is the 2.2.0 one, you can download it from our website. We don't have yet published it in the Joomla auto update.") 13 years 3 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:5 Views:13 | [Last Post](/forum/36-reports-statistics/840621-page-product-showed-2-undefined-variables#115631 "Hi, For information, the latest version of HikaShop is the 2.2.0 one, you can download it from our website. We don't have yet published it in the Joomla auto update.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840594-where-is-gone-my-facebook-and-vote-icones) | [where is gone my facebook and vote icones?](/forum/36-reports-statistics/840594-where-is-gone-my-facebook-and-vote-icones "Hi, today i noticed that the facebook and vote on products are desappeared. You can see on my screenshot. If you need here the link to my site: www.lacasettabio.it/en/negozio-online/ag...nic-shallot-for-sale Could you help me please?") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") [Last Post](/forum/36-reports-statistics/840594-where-is-gone-my-facebook-and-vote-icones#115189 "Ok, now it is perfect. Thanks") 13 years 3 months ago by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") | Replies:16 Views:49 | [Last Post](/forum/36-reports-statistics/840594-where-is-gone-my-facebook-and-vote-icones#115189 "Ok, now it is perfect. Thanks") by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/839717-choose-options-label) | [Choose Options Label?](/forum/36-reports-statistics/839717-choose-options-label "The new label, "Choose Options" (v1.4.4) that replaces "Add to cart" when characteristics are available for a product seems confusing. It really doesn't take you to the product page where you can...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 9 months ago, by [hdracing](/forum/user/742-hdracing "View hdracing's Profile") [Last Post](/forum/36-reports-statistics/839717-choose-options-label#114948 "I made it work in case this will help others: I found a item under Characteristics in the product has no value. After I deleted the Characteristic from the product. It works. Thanks.") 13 years 3 months ago by [tiger1178](/forum/user/25144-tiger1178 "View tiger1178's Profile") | Replies:4 Views:1948 | [Last Post](/forum/36-reports-statistics/839717-choose-options-label#114948 "I made it work in case this will help others: I found a item under Characteristics in the product has no value. After I deleted the Characteristic from the product. It works. Thanks.") by [tiger1178](/forum/user/25144-tiger1178 "View tiger1178's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840615-please-help-checkout-issues) | [Please help! Checkout issues](/forum/36-reports-statistics/840615-please-help-checkout-issues "This is what is happening at checkout. I thought it was fixed but it's not. All of the Hikashop Modules are turned off and I still get this when someone registers. This morning someone reported...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 3 months ago, by [Reid](/forum/user/24723-reid "View Reid's Profile") [Last Post](/forum/36-reports-statistics/840615-please-help-checkout-issues#114934 "Please download again HikaShop on our website and install it on yours and that should fix the problem.") 13 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:19 | [Last Post](/forum/36-reports-statistics/840615-please-help-checkout-issues#114934 "Please download again HikaShop on our website and install it on yours and that should fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840541-iveri-payment-plug-in-problems) | [iVeri Payment Plug-in problems](/forum/36-reports-statistics/840541-iveri-payment-plug-in-problems "Hi Hika Team! Your iVeri payment plug-in is no longer working. Please fix it.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [GSW00d](/forum/user/13067-gsw00d "View GSW00d's Profile") [Last Post](/forum/36-reports-statistics/840541-iveri-payment-plug-in-problems#114843 "Awesome! Looking forward to it! Regards, The Oikos Team") 13 years 3 months ago by [GSW00d](/forum/user/13067-gsw00d "View GSW00d's Profile") | Replies:6 Views:79 | [Last Post](/forum/36-reports-statistics/840541-iveri-payment-plug-in-problems#114843 "Awesome! Looking forward to it! Regards, The Oikos Team") by [GSW00d](/forum/user/13067-gsw00d "View GSW00d's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840062-blank-pages) | [Blank pages](/forum/36-reports-statistics/840062-blank-pages "I added Paypal standard and it works. I added OKpay and if a user buys something they get a normal order page where they can select Credit card and click "next". They then get the same page again...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 2 months ago, by [Zemran](/forum/user/8785-zemran "View Zemran's Profile") [Last Post](/forum/36-reports-statistics/840062-blank-pages#114759 "Hi, The path seems wrong from a long time. I can't find any "okpay asset" in HikaShop. The plugin has been developed by "DigitalArtJoomla", I guess that when we received the plugin source to integrate it, the assets where missing or we didn't add it without modify the "end" view. I fixed the view (by removing the complete CSS for the button), it will be include in the next package. Regards,") 13 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:10 Views:162 | [Last Post](/forum/36-reports-statistics/840062-blank-pages#114759 "Hi, The path seems wrong from a long time. I can't find any "okpay asset" in HikaShop. The plugin has been developed by "DigitalArtJoomla", I guess that when we received the plugin source to integrate it, the assets where missing or we didn't add it without modify the "end" view. I fixed the view (by removing the complete CSS for the button), it will be include in the next package. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840608-product-carousel-considerably-lowering-page-load-t) | [Product Carousel considerably lowering page load t](/forum/36-reports-statistics/840608-product-carousel-considerably-lowering-page-load-t "Hi, I've been having slow load times on the front page of my shop ( www.geekbyte.com.au ) I asked my webhost about this and they found that the carousel may be causing the issues. I've investigated my product carousel further by running firebug net tools and measuring the initial HTTP 200 GET time. When the carousel module is enabled and displayed the response time varies between 1.5 seconds to 13 seconds When I disable the carousel module - the response time drops down to around a 500 millisecond average. I did this test several times throughout the day and it showed the same behaviour - google pagespeed insights also reported a better score when I had this module disabled. I like the display of the module on my front page so I'm hoping I don't have to remove it in order to improve the loading time. I took some quick notes with a before and after comparison below Module is enabled: Initial 200 HTTP get response time. 2.1 seconds 1.42 seconds 1.49 seconds 1.87 seconds 8.23 seconds 9.5 seconds 10.56 seconds 13.27 seconds 3.65 seconds 1.48 seconds 1.44 seconds 1.48 seconds Module is disabled Initial HTTP 200 GET response time 1.57 seconds 1.85 seconds 2.02 seconds 680 ms 620 ms 540 ms 480 ms 500 ms 500 ms 410 ms 420 ms 440 ms 510 ms 410 ms 450 ms Re-enabled 3.51 seconds 1.49 seconds (this carries on being high) All the other pages of my shop show around a 300-500ms response time so i'm convinced this module is causing the problems. Can you please assist or provide advice on what I can do to fix this?") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 3 months ago, by [geekbyte](/forum/user/8118-geekbyte "View geekbyte's Profile") [Last Post](/forum/36-reports-statistics/840608-product-carousel-considerably-lowering-page-load-t#114682 "Edit: ignore this :) Incorrect information") 13 years 3 months ago by [geekbyte](/forum/user/8118-geekbyte "View geekbyte's Profile") | Replies:5 Views:22 | [Last Post](/forum/36-reports-statistics/840608-product-carousel-considerably-lowering-page-load-t#114682 "Edit: ignore this :) Incorrect information") by [geekbyte](/forum/user/8118-geekbyte "View geekbyte's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840612-language-parameter-strings-displayed-incorrectly) | [Language / Parameter Strings Displayed Incorrectly](/forum/36-reports-statistics/840612-language-parameter-strings-displayed-incorrectly "I have just attempted an upgrade from Hikashop Essentials 2.1.2 to Essentials 2.1.3. The display of front-end items used to show the language strings: but now shows the parameter strings: and The important thing is that I have upgraded a test version (an exact clone) of the website in a subdomain to make sure all is well prior to updating the main site, so I am open to the possibility that I have introduced a problem with the paths. Your advice please? Thanks, Ric") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 3 months ago, by [ricm](/forum/user/13668-ricm "View ricm's Profile") [Last Post](/forum/36-reports-statistics/840612-language-parameter-strings-displayed-incorrectly#114493 "Yes it's fixed. It was a small typo in the language file. If you click on the "load the latest version from our server" button of the language edition interface of the Languages tab of the configuration it will fix it. You can also redownload HikaShop and install it on top of your current version and that will fix the problem.") 13 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:11 | [Last Post](/forum/36-reports-statistics/840612-language-parameter-strings-displayed-incorrectly#114493 "Yes it's fixed. It was a small typo in the language file. If you click on the "load the latest version from our server" button of the language edition interface of the Languages tab of the configuration it will fix it. You can also redownload HikaShop and install it on top of your current version and that will fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/839845-google-analytics-plugin) | [Google Analytics plugin](/forum/36-reports-statistics/839845-google-analytics-plugin "I use AWstats and Google Analytics for general who/what/where stats on site traffic, but this is my first eShop, and just found this plugin. The doesn't really give much away. What do i expect to happen now ? At a code level what does it do ? Then once it has done what it does, where do i look in analytics ?") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 2 weeks ago, by [BigDutch](/forum/user/2792-bigdutch "View BigDutch's Profile") [Last Post](/forum/36-reports-statistics/839845-google-analytics-plugin#114425 "Hi, First, you not only have to enable the plugin, but you also need to configure it. Please make sure that you filled the account number and currency fields of the plugin so that it can work properly. The plugin displays the google snippet on the page after the status has been confirmed. If you turn on the debug option of the plugin, you will be able to see the debug traces of Google analytics in the javascript console of your browser and that will allow you to see if it works or not: developers.google.com/analytics/resource...ckingTroubleshooting") 13 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1439 | [Last Post](/forum/36-reports-statistics/839845-google-analytics-plugin#114425 "Hi, First, you not only have to enable the plugin, but you also need to configure it. Please make sure that you filled the account number and currency fields of the plugin so that it can work properly. The plugin displays the google snippet on the page after the status has been confirmed. If you turn on the debug option of the plugin, you will be able to see the debug traces of Google analytics in the javascript console of your browser and that will allow you to see if it works or not: developers.google.com/analytics/resource...ckingTroubleshooting") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840593-checkout-problem-with-firefox-after-2-2-0-update) | [Checkout problem with Firefox after 2.2.0 update](/forum/36-reports-statistics/840593-checkout-problem-with-firefox-after-2-2-0-update "Hi, After upgrading to 2.2.0 business users who use Firefox can't finalize their orders. On the final step the page reloads the same content. With Chrome we don't have this problem. It's a serious problem for us, right now our customers are placing their orders on phone. Please help. Edit: doesn't works with Opera, either. Regards, Dezso Markon vitaking.ro") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [otx](/forum/user/14566-otx "View otx's Profile") [Last Post](/forum/36-reports-statistics/840593-checkout-problem-with-firefox-after-2-2-0-update#114255 "Yep, the same issue occurred when I updated to Hikashop version 2.2.0 about 2- minutes ago, but I applied the code fix and it works in Firefox now. Thanks.") 13 years 3 months ago by [ilovekratom](/forum/user/10051-ilovekratom "View ilovekratom's Profile") | Replies:13 Views:63 | [Last Post](/forum/36-reports-statistics/840593-checkout-problem-with-firefox-after-2-2-0-update#114255 "Yep, the same issue occurred when I updated to Hikashop version 2.2.0 about 2- minutes ago, but I applied the code fix and it works in Firefox now. Thanks.") by [ilovekratom](/forum/user/10051-ilovekratom "View ilovekratom's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840606-created-a-new-badge-issue) | [Created a new badge issue!](/forum/36-reports-statistics/840606-created-a-new-badge-issue "Hi support, I would like to report a bug. When I finish to create a badge and I am going to save it, I get this message: "Error Saving", and does not save. I took a look in the code and noticed that it misses a field called "badge_url" in the data base. Problably because in this file: "administrator\components\com_hikashop\views\badge\tmpl\form.php line 121 to 128 " there are code lines that there are not supposed to be there. Thanks.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 3 months ago, by [mail@quantumtouch.com](/forum/user/7996-mail-quantumtouch-com "View mail@quantumtouch.com's Profile") [Last Post](/forum/36-reports-statistics/840606-created-a-new-badge-issue#114009 "Hi, It seems that the field wasn't added properly with the latest version that you installed. You can run the query below to add it manually via your phpmyadmin: ALTER TABLE `#__hikashop_badge` ADD `badge_url` VARCHAR( 255 ) NULL DEFAULT ''; Make sure that you replace the #__ by your table prefix.") 13 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:12 | [Last Post](/forum/36-reports-statistics/840606-created-a-new-badge-issue#114009 "Hi, It seems that the field wasn't added properly with the latest version that you installed. You can run the query below to add it manually via your phpmyadmin: ALTER TABLE `#__hikashop_badge` ADD `badge_url` VARCHAR( 255 ) NULL DEFAULT ''; Make sure that you replace the #__ by your table prefix.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 3 months ago | | [](/forum/36-reports-statistics/840547-no-email-confirmations) | [No email confirmations](/forum/36-reports-statistics/840547-no-email-confirmations "HI, I'm sure you've heard this one before, I've read alot of documentation but can't find the problem. We are not getting email confirmations of orders, nor is the client getting a confirmation. The...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [lilly](/forum/user/23807-lilly "View lilly's Profile") [Last Post](/forum/36-reports-statistics/840547-no-email-confirmations#113520 "Oh sorry, I gave you the wrong link. That was the documentation for when you don't see the payment method on the checkout. Here is the documentation for the notifications not being received: www.hikashop.com/en/support/documentatio...or.html#notification") 13 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:35 | [Last Post](/forum/36-reports-statistics/840547-no-email-confirmations#113520 "Oh sorry, I gave you the wrong link. That was the documentation for when you don't see the payment method on the checkout. Here is the documentation for the notifications not being received: www.hikashop.com/en/support/documentatio...or.html#notification") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 4 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.051 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)