[Skip to main content](#vessel-content) Board Categories Reports & Statistics ## # [Reports & Statistics](/forum/36-reports-statistics "View Category 'Reports & Statistics'") 341 topics | All there is to know about reports and statisctics | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/36-reports-statistics/840587-you-must-provide-at-least-one-recipient-email-addr) | [You must provide at least one recipient email addr](/forum/36-reports-statistics/840587-you-must-provide-at-least-one-recipient-email-addr "When an order is placed on my website ( www.m2820.com ) and the person clicks "Proceed to checkout", they fill in all their registration and contact info, then click next. Three things happen over and...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [simo90](/forum/user/7901-simo90 "View simo90's Profile") [Last Post](/forum/36-reports-statistics/840587-you-must-provide-at-least-one-recipient-email-addr#113484 "That seemed to fix the problems. Thanks!") 13 years 4 months ago by [simo90](/forum/user/7901-simo90 "View simo90's Profile") | Replies:4 Views:29 | [Last Post](/forum/36-reports-statistics/840587-you-must-provide-at-least-one-recipient-email-addr#113484 "That seemed to fix the problems. Thanks!") by [simo90](/forum/user/7901-simo90 "View simo90's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840588-invoice-pdf) | [invoice PDF](/forum/36-reports-statistics/840588-invoice-pdf "HI, I have installed the Invoice PDF but it's not working. Report "TCPDF ERROR: Unable to create output file: /sites/lebasport.nl/www/plugins/hikashop/attachinvoice/attachinvoice/invoices/Factuur-45_1373467687.pdf" Also an idea, I am more interested in the PDF attachent working for the "Summary of your order" in the first e-mail message. Not so important for us when the order get confirmed. please your reaction. best regards, Marius") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [mariussport](/forum/user/9713-mariussport "View mariussport's Profile") [Last Post](/forum/36-reports-statistics/840588-invoice-pdf#113270 "Thanks Jerome, now its works fine, i had know it by myself! Marius") 13 years 4 months ago by [mariussport](/forum/user/9713-mariussport "View mariussport's Profile") | Replies:2 Views:12 | [Last Post](/forum/36-reports-statistics/840588-invoice-pdf#113270 "Thanks Jerome, now its works fine, i had know it by myself! Marius") by [mariussport](/forum/user/9713-mariussport "View mariussport's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840536-check-box-selection-instead-increment) | [check box selection instead increment](/forum/36-reports-statistics/840536-check-box-selection-instead-increment "Hi hikashop use increment logic for choose the number of same article Does hikashop support in the case there is only many unique single article a checkbox ? Thank's") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile") [Last Post](/forum/36-reports-statistics/840536-check-box-selection-instead-increment#113104 "your code was usefull .. I use your software in a non standart way but it 's really work with little modification !!! Thank's a lot .") 13 years 4 months ago by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile") | Replies:12 Views:49 | [Last Post](/forum/36-reports-statistics/840536-check-box-selection-instead-increment#113104 "your code was usefull .. I use your software in a non standart way but it 's really work with little modification !!! Thank's a lot .") by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840542-add-a-product-link-and-new-product-button) | [Add a product link and new product button](/forum/36-reports-statistics/840542-add-a-product-link-and-new-product-button "I am new to HikaShop. I have installed the most recent HikaShop Starter component on a Joomla 2.5.6 website. Everything seems OK except for a problem, quite an important problem :huh: The "Add a product" link and the "new product" button are not working properly. All I get is an almost blank page containing only the following informations : Main information Name Description. That's it. Nothing but blank after the word "Description" and nothing else than these few words in the page (see the attachment). Is there something I have missed to configure, or can it be some kind of bug. Should I uninstall everything and reinstall from scatch ? Thank you for your help. Vous pouvez me répondre en français aussi. Merci !") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [Sogercom](/forum/user/23547-sogercom "View Sogercom's Profile") [Last Post](/forum/36-reports-statistics/840542-add-a-product-link-and-new-product-button#112290 "Hi, I have found that the problem is related to JCE Editor. When I checked another editor for HikaShop (TinyMCE, CodeMirror or Non WYSIWYG) I have no problem with the "Add a product" link and the "New" product button. For now, I use JCE for website articles and another editor for HikaShop. It works fine that way. Later on I will try to find which plugin JCE is conflicting with and, so, generating a problem for HikaShop. Thank you for the time spent to answer my request. Have a good day, Michel Gauthier") 13 years 4 months ago by [Sogercom](/forum/user/23547-sogercom "View Sogercom's Profile") | Replies:5 Views:33 | [Last Post](/forum/36-reports-statistics/840542-add-a-product-link-and-new-product-button#112290 "Hi, I have found that the problem is related to JCE Editor. When I checked another editor for HikaShop (TinyMCE, CodeMirror or Non WYSIWYG) I have no problem with the "Add a product" link and the "New" product button. For now, I use JCE for website articles and another editor for HikaShop. It works fine that way. Later on I will try to find which plugin JCE is conflicting with and, so, generating a problem for HikaShop. Thank you for the time spent to answer my request. Have a good day, Michel Gauthier") by [Sogercom](/forum/user/23547-sogercom "View Sogercom's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840529-this-webpage-has-a-redirect-loop) | [This webpage has a redirect loop !!](/forum/36-reports-statistics/840529-this-webpage-has-a-redirect-loop "Hi In some cases (not all) after registration on Hikashop (inside Hikashop checkout process), the user cant get back on the checkout page from email the return URL from email is : www.almond-design.com/products/checkout/step/step-0 the browser returns this error: The webpage at www.almond-design.com/products/checkout/step/step-0 has resulted in too many redirects. It is apparently something to do with cookies or session because after deleting cookies in browser it works. I really don't want to switch to another shopping cart, can you help me fix this problem ??") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [hodany](/forum/user/23214-hodany "View hodany's Profile") [Last Post](/forum/36-reports-statistics/840529-this-webpage-has-a-redirect-loop#111635 "I disabled Joomla database session handling and until the time of writing this, I have seen no problem .I will post here if another case happens.") 13 years 4 months ago by [hodany](/forum/user/23214-hodany "View hodany's Profile") | Replies:4 Views:26 | [Last Post](/forum/36-reports-statistics/840529-this-webpage-has-a-redirect-loop#111635 "I disabled Joomla database session handling and until the time of writing this, I have seen no problem .I will post here if another case happens.") by [hodany](/forum/user/23214-hodany "View hodany's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840538-is-it-possible-to-migrate-to-virtuemart-2) | [Is it possible to migrate to Virtuemart 2 ?](/forum/36-reports-statistics/840538-is-it-possible-to-migrate-to-virtuemart-2 "Hello, i would like to know if its possible to migrate from virtuemart 2 ? or i have to build all over again ? Thanks") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [veeco](/forum/user/18501-veeco "View veeco's Profile") [Last Post](/forum/36-reports-statistics/840538-is-it-possible-to-migrate-to-virtuemart-2#111607 "Hi, I think that you'll find your answer :") 13 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:17 | [Last Post](/forum/36-reports-statistics/840538-is-it-possible-to-migrate-to-virtuemart-2#111607 "Hi, I think that you'll find your answer :") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840526-problem-with-paypal) | [Problem with Paypal](/forum/36-reports-statistics/840526-problem-with-paypal "Hello, since I upgraded to version 2.2.0 of HikaShop Business, when I order and I will pay with Paypal, I get an error message: Attached two screenshots of how I have configured Paypal plugin and the error that appears in the process. With the previous version of HikaShop worked well. Thank you.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [Ronon](/forum/user/16953-ronon "View Ronon's Profile") [Last Post](/forum/36-reports-statistics/840526-problem-with-paypal#111301 "Okay, I have activated the "Auto select default shipping and payment methods" option and now is fine. Thanks, greetings.") 13 years 4 months ago by [Ronon](/forum/user/16953-ronon "View Ronon's Profile") | Replies:4 Views:37 | [Last Post](/forum/36-reports-statistics/840526-problem-with-paypal#111301 "Okay, I have activated the "Auto select default shipping and payment methods" option and now is fine. Thanks, greetings.") by [Ronon](/forum/user/16953-ronon "View Ronon's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840524-bug-in-the-comments-form-and-address-register-fiel) | [Bug in the comments form and address register fiel](/forum/36-reports-statistics/840524-bug-in-the-comments-form-and-address-register-fiel "Hi Hika team, I have noticed that whenever you use the apostrophe symbol or ' the comment fails and the message that is displayed is "an error has occurred". The comments in hikashop are called votes but i refer to them as comments. For example if you post - this is svens comment - it will succeed. However - this is sven's comment - fails. You can test it for yourself at www.myfoodathome.nl . Just go to any product and try leave a comment with an apostrophe in it. ----- About the register field This is more of a validation issue I believe. Since the address field is required I have been getting registrations with empty address fields as of late. I found out that if you just press space once the field validates as filled and registration will complete successfully. Since the field is specified as text in the back end I believe a space counts as a valid input, however practically it is still an empty field. More so you can complete the whole registration process just by typing spaces in all fields. Is it possible to count space inputs as invalid field inputs? Kind Regards, Drago.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [Hristov](/forum/user/12584-hristov "View Hristov's Profile") [Last Post](/forum/36-reports-statistics/840524-bug-in-the-comments-form-and-address-register-fiel#111048 "Hi, Thanks for the report, we have fixed it on our end and it will be available in the next release which should arrive soon.") 13 years 4 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:17 | [Last Post](/forum/36-reports-statistics/840524-bug-in-the-comments-form-and-address-register-fiel#111048 "Hi, Thanks for the report, we have fixed it on our end and it will be available in the next release which should arrive soon.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840523-sales-this-month-total-showing-should-change) | [Sales this month - Total Showing should change](/forum/36-reports-statistics/840523-sales-this-month-total-showing-should-change "Just did a Cancel Order from the Backend (as it was a test order) and I see that the total sales where it added to it, should really change...as that is no longer a TRUE statement. Is this a bug? Or just not thought out. Thanks again, Jim") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [IamJim](/forum/user/5406-iamjim "View IamJim's Profile") [Last Post](/forum/36-reports-statistics/840523-sales-this-month-total-showing-should-change#111011 "Hi there, Just to be sure, are you talking about the report system? If yes, could you please post a screenshot of your report configuration? Maybe you just selected the "cancelled" order status in this configuration.") 13 years 4 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:3 Views:17 | [Last Post](/forum/36-reports-statistics/840523-sales-this-month-total-showing-should-change#111011 "Hi there, Just to be sure, are you talking about the report system? If yes, could you please post a screenshot of your report configuration? Maybe you just selected the "cancelled" order status in this configuration.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840522-ok-to-purge-hikashop-cart-table) | [OK to purge \_hikashop\_cart table?](/forum/36-reports-statistics/840522-ok-to-purge-hikashop-cart-table "We're in the process of implementing an 'abandoned cart' strategy (with AcyMailing). We've got everything working, but noticed that our _hikashop_cart table has HUNDREDS of entries. Many of these (after looking at the related session information) are for carts that were abandoned well over a month ago, which we don't have an need to save. I'm wondering if there is a 'proper way' to clear this table - other than just deleting all the records in phpMyAdmin? We've cleared sessions within Joomla and these still seem to remain. We just want to start with a clean cart table and don't have any need of this data (unless HS needs it for some reason). Will this cause errors to display for any of these users if they return to the site later (or will their cart just appear empty if we delete it)? [I looked through the docs and searched the forum but couldn't find any information about this table.]") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [cpaschen](/forum/user/12420-cpaschen "View cpaschen's Profile") [Last Post](/forum/36-reports-statistics/840522-ok-to-purge-hikashop-cart-table#110768 "You can delete the data in that table. I also invite you to delete the data in the hikashop_cart_product table in the process. HikaShop also has a "cart retaining period" option that you can configure to remove old carts. The carts are stored in the database for the period that you want so that you can run campaigns on them, or statistics, etc. Finally, via the Customers>Carts menu, you can delete the carts as well, but it's the same than via phpmyadmin.") 13 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:9 | [Last Post](/forum/36-reports-statistics/840522-ok-to-purge-hikashop-cart-table#110768 "You can delete the data in that table. I also invite you to delete the data in the hikashop_cart_product table in the process. HikaShop also has a "cart retaining period" option that you can configure to remove old carts. The carts are stored in the database for the period that you want so that you can run campaigns on them, or statistics, etc. Finally, via the Customers>Carts menu, you can delete the carts as well, but it's the same than via phpmyadmin.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840521-solved-activation-link-ok-for-en-fr-but-not-nl) | [\[solved\] activation link ok for EN & FR but not NL](/forum/36-reports-statistics/840521-solved-activation-link-ok-for-en-fr-but-not-nl "Hi, The site has 3 languages (EN, FR and NL(Dutch)) When a user registers they get a mail with a link. When they click on the mail they activate their account and then the Admin get's a mail to fully activate this new user. So this procedures works for EN and for FR. But for NL it doesn't seem to work and I get the following message but in Dutch. I just translated it here below so you can see what message: I checked the activation code in the database and it's the same as in the dutch mail. So I tried the following. When I see the error in Dutch, I clicked on the EN flag to see what would happen and to my surprise I seem to work and I get the following message: I registered again a dummy user in Dutch and I when I click on the link I get the error page and this time I clicked on the French flag and it also works. So basically when you change lang=nl to lang=en or lang=fr in the url it works. If you leave lang=nl it doesn't work. What could be the problem? Also when I register in English or French I get a mail with the link. When I copy the link and change the langstring to lang=nl it DOESN'T work. When I change it back to lang=en or lang=fr it WORKS. EDIT: the link looks like this: Thanks.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [SG](/forum/user/12204-sg "View SG's Profile") [Last Post](/forum/36-reports-statistics/840521-solved-activation-link-ok-for-en-fr-but-not-nl#110630 "Hi Nicolas, Thanks for getting back at me. I tried setting the SEO options off but didn't help. I searched a bit further and when I turned on the error reporting and only in Dutch I got the following message: So then I knew that it would be probably something in my language file. I copied the override section and pasted it in a text-editor and then emptied the override section of the language file and saved it. When I registered a user, it worked so I went back and started pasting back pieces of strings in the override. Now it seems to be working so I will mark this as solved! Greets") 13 years 4 months ago by [SG](/forum/user/12204-sg "View SG's Profile") | Replies:2 Views:23 | [Last Post](/forum/36-reports-statistics/840521-solved-activation-link-ok-for-en-fr-but-not-nl#110630 "Hi Nicolas, Thanks for getting back at me. I tried setting the SEO options off but didn't help. I searched a bit further and when I turned on the error reporting and only in Dutch I got the following message: So then I knew that it would be probably something in my language file. I copied the override section and pasted it in a text-editor and then emptied the override section of the language file and saved it. When I registered a user, it worked so I went back and started pasting back pieces of strings in the override. Now it seems to be working so I will mark this as solved! Greets") by [SG](/forum/user/12204-sg "View SG's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840512-hikashop-social-keeps-breaking) | [hikashop social keeps breaking](/forum/36-reports-statistics/840512-hikashop-social-keeps-breaking "Hi, You've probably seen this before but i was unable to find the thread (if there is on). The hikashop social plugin broke last week, i upgraded hikashop, it started working, i updated some products and modified some css and now its broken again!! the ancher {hikashop_social} is not being replaced. please advise. Thank you") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [menelik](/forum/user/12928-menelik "View menelik's Profile") [Last Post](/forum/36-reports-statistics/840512-hikashop-social-keeps-breaking#110550 "And if you use this code :") 13 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:57 | [Last Post](/forum/36-reports-statistics/840512-hikashop-social-keeps-breaking#110550 "And if you use this code :") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840517-order-history-not-showing) | [Order history not showing](/forum/36-reports-statistics/840517-order-history-not-showing "I have hikashop 2.1 running on Joomla 2.5 at the domain www.dankhaus.com , and the orders from customers are not showing up on the backend admin panel. I'm positive this feature was working when I...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [mj](/forum/user/8198-mj "View mj's Profile") [Last Post](/forum/36-reports-statistics/840517-order-history-not-showing#110477 "So from what you're saying it sounds like the problem is simply that the order ids are already reserved in your payment gateway account and thus when HikaShop sends the payment request it is rejected...") 13 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:48 | [Last Post](/forum/36-reports-statistics/840517-order-history-not-showing#110477 "So from what you're saying it sounds like the problem is simply that the order ids are already reserved in your payment gateway account and thus when HikaShop sends the payment request it is rejected...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840514-zones-modal-popup-hangs-up) | [Zones Modal Popup Hangs Up](/forum/36-reports-statistics/840514-zones-modal-popup-hangs-up "Hello! I am new to your software but not new to Joomla. I was checking out the free version planning on upgrading. There seems to be a serious problem with the zones/taxes when you try to change from default France. There appears to be 4 thousand countries that are trying to load in the modal popup. I am trying to select USA. When I get to the third tab looking for USA on the bottom it just hangs up. This is a fatal error and makes the site unusable because it also happens on checkout in the address box that pops up. It also hangs up. I am using Joomla3.1 responsive. Just like you are on this site. I included a file that shows the edit button. This is where the problems start. I also reinstalled and it happens on a default install. Thanks David M") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [mccluredave1](/forum/user/22514-mccluredave1 "View mccluredave1's Profile") [Last Post](/forum/36-reports-statistics/840514-zones-modal-popup-hangs-up#110318 "Hi, I actually went on your website, watched the video and then tried the dropdown of the new address form and didn't had any problem selecting the country/state. I guess that the problem is your browser. Looking at the video, it sounds like you're using a Mac. I tried on my end on your website with Safari, Chrome and Firefox with windows (I don't have a mac but a pc) and it worked fine each time. Maybe it's a bug that wasn't yet fixed for Chrome for Mac. Do you have the latest available for Mac ? I see that a similar bug was reported with Chrome 26: github.com/harvesthq/chosen/issues/1138 I have the current version of Chroms which is Chrome 27 so that could potentially explain why I don't have the issue and you do (however it was also working for me before updating chrome a few weeks ago). So far no one else reported such issue and we have thousands of users using these chosen dropdowns for months now so I'm quite confident that the problem must be on your end, especially that it worked fine for me on your website with the same browser. In any case, we have an option in the Display tab of the configuration, which is called "Use Chosen library", and which will deactivate the chosen library which displays the dropdowns nicely. So you can turn it off if you want and that should fix the problem for you.") 13 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:42 | [Last Post](/forum/36-reports-statistics/840514-zones-modal-popup-hangs-up#110318 "Hi, I actually went on your website, watched the video and then tried the dropdown of the new address form and didn't had any problem selecting the country/state. I guess that the problem is your browser. Looking at the video, it sounds like you're using a Mac. I tried on my end on your website with Safari, Chrome and Firefox with windows (I don't have a mac but a pc) and it worked fine each time. Maybe it's a bug that wasn't yet fixed for Chrome for Mac. Do you have the latest available for Mac ? I see that a similar bug was reported with Chrome 26: github.com/harvesthq/chosen/issues/1138 I have the current version of Chroms which is Chrome 27 so that could potentially explain why I don't have the issue and you do (however it was also working for me before updating chrome a few weeks ago). So far no one else reported such issue and we have thousands of users using these chosen dropdowns for months now so I'm quite confident that the problem must be on your end, especially that it worked fine for me on your website with the same browser. In any case, we have an option in the Display tab of the configuration, which is called "Use Chosen library", and which will deactivate the chosen library which displays the dropdowns nicely. So you can turn it off if you want and that should fix the problem for you.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840511-export-to-csv-give-an-error) | [Export to csv give an error](/forum/36-reports-statistics/840511-export-to-csv-give-an-error "index.php?option=com_hikashop&ctrl=report&task=csv&cid[]=12&e1de43446bdfd2507714529bc3e1f858=1 instead of a CSV, I got an error. Could be a problem of right on directory, but I can't find witch one I have to chmod. Thanks for your help") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [inetis](/forum/user/7157-inetis "View inetis's Profile") [Last Post](/forum/36-reports-statistics/840511-export-to-csv-give-an-error#110248 "Hi there, The error I catched is a 500: DateTime::__construct() [datetime.--construct]: Failed to parse time string (Jeu, 20 Jui 13 14:35:22 +0000) at position 0 (J): The timezone could not be found in the database However I don't think it's a time related issue. According to different topics ( stackoverflow.com/questions/16632546/joo...ed-to-parse-time-str and stackoverflow.com/questions/11914161/err...to-parse-time-string ), it may come from the permissions of some folder which are not writable (like tmp or log). Try to check the permissions of this folder.") 13 years 4 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:9 Views:62 | [Last Post](/forum/36-reports-statistics/840511-export-to-csv-give-an-error#110248 "Hi there, The error I catched is a 500: DateTime::__construct() [datetime.--construct]: Failed to parse time string (Jeu, 20 Jui 13 14:35:22 +0000) at position 0 (J): The timezone could not be found in the database However I don't think it's a time related issue. According to different topics ( stackoverflow.com/questions/16632546/joo...ed-to-parse-time-str and stackoverflow.com/questions/11914161/err...to-parse-time-string ), it may come from the permissions of some folder which are not writable (like tmp or log). Try to check the permissions of this folder.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840509-add-to-cart-link-not-working-correctly) | [Add to cart link not working correctly](/forum/36-reports-statistics/840509-add-to-cart-link-not-working-correctly "Hello, I am having a problem with the Add to cart button not working correctly. On my page of multiple products the add to cart button adds an item to the cart but links to another page. on any...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [mtemplea](/forum/user/22422-mtemplea "View mtemplea's Profile") [Last Post](/forum/36-reports-statistics/840509-add-to-cart-link-not-working-correctly#110004 "Hi there, If you want to hide the add to cart button, just go in System>Configuration>Display and set the "Display 'Add to cart' button" option to no. However this bug isn't normal, so could you please provide a link to your website so we can take a look?") 13 years 4 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:1 Views:40 | [Last Post](/forum/36-reports-statistics/840509-add-to-cart-link-not-working-correctly#110004 "Hi there, If you want to hide the add to cart button, just go in System>Configuration>Display and set the "Display 'Add to cart' button" option to no. However this bug isn't normal, so could you please provide a link to your website so we can take a look?") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840487-blank-screen-when-updating-cart) | [blank screen when updating cart](/forum/36-reports-statistics/840487-blank-screen-when-updating-cart "I can't consistent recreate this problem. When I try to update my shopping cart (add or delete product), it should automatically refresh my product page which refreshes shopping cart info on the left...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 5 months ago, by [laurangeng18](/forum/user/18835-laurangeng18 "View laurangeng18's Profile") [Last Post](/forum/36-reports-statistics/840487-blank-screen-when-updating-cart?start=20#109978 "Hi Nicolas Thanks for finding the source of the problem!!!! Would never figure this out!") 13 years 4 months ago by [laurangeng18](/forum/user/18835-laurangeng18 "View laurangeng18's Profile") - [1](/forum/36-reports-statistics/840487-blank-screen-when-updating-cart?start=0 "Page:1") - [2](/forum/36-reports-statistics/840487-blank-screen-when-updating-cart?start=20 "Page:2") | Replies:20 Views:118 | [Last Post](/forum/36-reports-statistics/840487-blank-screen-when-updating-cart?start=20#109978 "Hi Nicolas Thanks for finding the source of the problem!!!! Would never figure this out!") by [laurangeng18](/forum/user/18835-laurangeng18 "View laurangeng18's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840496-error-when-selecting-payment-method) | [error when selecting payment method](/forum/36-reports-statistics/840496-error-when-selecting-payment-method "Hello, I am getting an error when selecting the payment method. any idea what I'm doing wrong ? Warning: mysqli_real_escape_string() expects parameter 2 to be string, array given in /home/thejarfa/public_html/libraries/joomla/database/database/mysqli.php on line 157 br Jan") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 5 months ago, by [jan2](/forum/user/8072-jan2 "View jan2's Profile") [Last Post](/forum/36-reports-statistics/840496-error-when-selecting-payment-method#109915 "The error is not in HikaShop but in Joomla. Hard to say why you get it. However, it is only a warning, not a fatal error. So if you don't notice any strange behavior besides the message, you can simply turn off the error reporting of the joomla configuration and you won't get it.") 13 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:39 | [Last Post](/forum/36-reports-statistics/840496-error-when-selecting-payment-method#109915 "The error is not in HikaShop but in Joomla. Hard to say why you get it. However, it is only a warning, not a fatal error. So if you don't notice any strange behavior besides the message, you can simply turn off the error reporting of the joomla configuration and you won't get it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/840503-language-string-not-translated) | [Language string not translated](/forum/36-reports-statistics/840503-language-string-not-translated "Hello, Can you please tell me where i can find a solution for the folowing problem? I created a custom field "Antibacterieel" in de product table, with a single dropdown field type. The dropdown list has two values, where the labels (HIKASHOP_YES, HIKASHOP_NO) has to be translated from the language file. In the picture "custom_field_language_string.jpg", you can see by Preview, that the value HIKASHOP_YES is translated into "Yes" Then I created a custom filter of the type radio button, and use it in combination of the custom field "Antibacterieel" In the picture "custom_filter_language_string.jpg" you can see the settings. When i use this filter on a category page, the language string are not translated coresponding the chosen language. See picture "Language_string_not_translated.jpg" Can you please tell me what I do wrong?") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 4 months ago, by [Rebo2k](/forum/user/19354-rebo2k "View Rebo2k's Profile") [Last Post](/forum/36-reports-statistics/840503-language-string-not-translated#109551 "Glad to see you found a solution! and thanks for reporting this bug ;)") 13 years 4 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:8 Views:38 | [Last Post](/forum/36-reports-statistics/840503-language-string-not-translated#109551 "Glad to see you found a solution! and thanks for reporting this bug ;)") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 4 months ago | | [](/forum/36-reports-statistics/839719-category-listing-pagination-problem) | [Category Listing - Pagination Problem](/forum/36-reports-statistics/839719-category-listing-pagination-problem "Nicolas, I have discovered a problem with the menu type Hikashop Category Listing. On my site I have 16 main categories and my main DVD Catalog page (Category Listing Type) by default displays the first 12. If you go to the second page of that list and then change the Display # dropdown to 20, the page says "Results 1-16 of 16", but only the last four categories are displayed, even after a browser page refresh, and the only way to see the others is to change Display # dropdown a second time to any number at which time the pagination options return. I was going to test this on your demo site to see if this might be a template problem, but didn't see any pagination options on your category list page. Regards, Ed") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 9 months ago, by [hdracing](/forum/user/742-hdracing "View hdracing's Profile") [Last Post](/forum/36-reports-statistics/839719-category-listing-pagination-problem?start=20#109287 "Hi Nicolas, indeed i have to update the latest version of Hikashop. I have not updated yet because last time i updated, all the css classes were overwritten. But i will backup and try to update. Thank you! Marietto") 13 years 5 months ago by [MariettoR](/forum/user/12361-mariettor "View MariettoR's Profile") - [1](/forum/36-reports-statistics/839719-category-listing-pagination-problem?start=0 "Page:1") - [2](/forum/36-reports-statistics/839719-category-listing-pagination-problem?start=20 "Page:2") | Replies:23 Views:1944 | [Last Post](/forum/36-reports-statistics/839719-category-listing-pagination-problem?start=20#109287 "Hi Nicolas, indeed i have to update the latest version of Hikashop. I have not updated yet because last time i updated, all the css classes were overwritten. But i will backup and try to update. Thank you! Marietto") by [MariettoR](/forum/user/12361-mariettor "View MariettoR's Profile") 13 years 5 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.050 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)