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#  [Reports &amp; Statistics](/forum/36-reports-statistics "View Category 'Reports &amp; Statistics'")  341 topics

| All there is to know about reports and statisctics |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/36-reports-statistics/840284-huge-hikashop-site-incredibly-slow) | [Huge Hikashop site / Incredibly slow](/forum/36-reports-statistics/840284-huge-hikashop-site-incredibly-slow "Hello to the HikaShop team.  I have created a website using your component and uploaded 151.000 products. Each product has 3 options, totaling a number or 18 variants per product.  That rounds up to a teoretical 3 million products.  The DB has reached 1.4 GB, even if the uploaded csv lists total around 300-500MB.  The images are about 30GB in size (total), there are 2 images per product.  I believe that my website could also benefit you as a case study - see what happens when HikaShop is taken to the limit.  I've encountered a number of problems on my way to building this shop. The biggest problem was creating the csv lists. Because the product is on 1 row and the variants have to be under that row as consecutive rows it was incredibly difficult to create that in an excel file.  For example, my website deals in paintings. The options deal with 1) type of product Painting/Poster 2) Size. There are 6 different possible sizes for a painting but not all of the paintings can be printed at all of those sizes. But because I could not make the csv otherwise i had to insert all the size variants for all the paintings and unpublish the not-necessary ones. Probably instead of 3 million variants I would've had half of that.  Another problem is that even if I specified the order for each product in each category in the CSV file, that didn't apply - it still has the order that was auto assigned.  Another problem is with the keywords - how do you sepparate them? If i sepparate them using comma when I import the csv and then export it again - only the first keyword is exported.  But the biggest problem of the moment is the incredibly slow speed the site is working on now.  The website is hosted on a virtual ubuntu, with 4 cores (8 threads) available and 2GB of ram in an HP server that's empty. The server is an HP blade - Intel Xeon E5620mhz with scsi raid 5.  I have about 30-40 categories with total of 151.000 individual products.  If i click on a category that has around 2000-5000 products inside, it takes between 10-30seconds to display the first 36 products. If i click on a category that has around 40.000 products inside, it takes over 1-2 minutes.  If i click on a category that i've clicked previously it loads up ok - which means the cache is working, but even in that category, if I click on the next page of products (same category) it takes again the same amount of time.  Also if I click on a product it takes an age to load up.  I don't want to publish here publicly the address of the hosting server so please ask of me and I'll give you complete controll of the server.  I really need your help on this - I've got no options left, i managed to get around other shortcomings but I'm stuck now.  Thank you,  Lex.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [lex131](/forum/user/12191-lex131 "View lex131's Profile")       [Last Post](/forum/36-reports-statistics/840284-huge-hikashop-site-incredibly-slow#91807 "Thank you, thank you, thank you!!!!!  It looks incredible now :)") 13 years 8 months ago     by [lex131](/forum/user/12191-lex131 "View lex131's Profile") | Replies:8  Views:93 | [Last Post](/forum/36-reports-statistics/840284-huge-hikashop-site-incredibly-slow#91807 "Thank you, thank you, thank you!!!!!  It looks incredible now :)") by [lex131](/forum/user/12191-lex131 "View lex131's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840251-epay-plugin) | [Epay plugin](/forum/36-reports-statistics/840251-epay-plugin "We use ePay plugin in our shop and we have just discovered a possible error.  In the setupwe have set that customers can not change the payment or pay later. But when there is created an order and you come to ePay payment, they can cancel here. Then the order shown in the order overview as if it is paid. Double checking we do not ePay, we will not discover that has not been paid. Is it something you have knowledge of and possibly a solution?")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 9 months ago, by [holm76](/forum/user/9743-holm76 "View holm76's Profile")       [Last Post](/forum/36-reports-statistics/840251-epay-plugin#91692 "Thanks for the reply. When this happens, the order is just to set up and we have the information on the customer. So the problem is not larger. Here we use the shop to mainly our dealers, but also to individuals and companies. Therefore, we obtain yet all information into an accounting program. But it was just a matter of opportunity, the most important is the information we receive.") 13 years 8 months ago     by [holm76](/forum/user/9743-holm76 "View holm76's Profile") | Replies:15  Views:82 | [Last Post](/forum/36-reports-statistics/840251-epay-plugin#91692 "Thanks for the reply. When this happens, the order is just to set up and we have the information on the customer. So the problem is not larger. Here we use the shop to mainly our dealers, but also to individuals and companies. Therefore, we obtain yet all information into an accounting program. But it was just a matter of opportunity, the most important is the information we receive.") by [holm76](/forum/user/9743-holm76 "View holm76's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840283-manual-shipping-plug-in-not-working-in-2-1-0) | [Manual Shipping Plug In Not Working in 2.1.0](/forum/36-reports-statistics/840283-manual-shipping-plug-in-not-working-in-2-1-0 "I just updated the component to 2.1 and the manual shipping plug in is no longer working (It was working fine yesterday).  Here's a screen shot of the manual shipping plug in (standard fee for 1lb or more)  Here's one of the product page that shows a weight of 1lb  And the checkout page which shows the product but not the shipping.")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [MWG](/forum/user/12656-mwg "View MWG's Profile")       [Last Post](/forum/36-reports-statistics/840283-manual-shipping-plug-in-not-working-in-2-1-0#91513 "OK, it was me... for some reason all of the other products in that section reverted to 0 for the weight. When I set them back to 1.000 it is working corrrectly.  My sincere apologies for taking your time but appreciation for your willingness to take the time.  Many thanks!") 13 years 8 months ago     by [MWG](/forum/user/12656-mwg "View MWG's Profile") | Replies:5  Views:78 | [Last Post](/forum/36-reports-statistics/840283-manual-shipping-plug-in-not-working-in-2-1-0#91513 "OK, it was me... for some reason all of the other products in that section reverted to 0 for the weight. When I set them back to 1.000 it is working corrrectly.  My sincere apologies for taking your time but appreciation for your willingness to take the time.  Many thanks!") by [MWG](/forum/user/12656-mwg "View MWG's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840160-sales-report-widget-with-a-sum-capability) | [Sales Report widget with a SUM capability](/forum/36-reports-statistics/840160-sales-report-widget-with-a-sum-capability "Hi, I would like to get the amount of all my sales. It's only possible to have the detailed list.  If there is not already a trick, is it possible to have a widget with a SUM capability ? Regards")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 1 week ago, by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")       [Last Post](/forum/36-reports-statistics/840160-sales-report-widget-with-a-sum-capability?start=20#91482 "Thanks it works fine now. Of course ! I haven't checked, because I edited the file directly") 13 years 8 months ago     by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")   - [1](/forum/36-reports-statistics/840160-sales-report-widget-with-a-sum-capability?start=0 "Page:1") - [2](/forum/36-reports-statistics/840160-sales-report-widget-with-a-sum-capability?start=20 "Page:2") | Replies:28  Views:327 | [Last Post](/forum/36-reports-statistics/840160-sales-report-widget-with-a-sum-capability?start=20#91482 "Thanks it works fine now. Of course ! I haven't checked, because I edited the file directly") by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840220-bug-in-price-when-you-copy-a-product) | [Bug in Price when you copy a Product](/forum/36-reports-statistics/840220-bug-in-price-when-you-copy-a-product "If you copy a product and change details like Disciption, Pictures, Price, etc. everythink will change - but not the price on the product site and when you put it in the cart !!!!  i have a picture attached so you can see it - on left side the product with the changed price (correct) and the product site with the wrong price. It is the Price from the Product that you have copied !  this is a very serious bug, because now i must check over 400 products because i don´t know exactly which products i have copied and which not. :blink:")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 11 months ago, by [MikeB](/forum/user/11679-mikeb "View MikeB's Profile")       [Last Post](/forum/36-reports-statistics/840220-bug-in-price-when-you-copy-a-product#91424 "Hi, I have the same problem. See bug report #90424 &quot;Wrong price by copy product&quot; Mohamed looking in to the problem right now.") 13 years 8 months ago     by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile") | Replies:6  Views:70 | [Last Post](/forum/36-reports-statistics/840220-bug-in-price-when-you-copy-a-product#91424 "Hi, I have the same problem. See bug report #90424 &quot;Wrong price by copy product&quot; Mohamed looking in to the problem right now.") by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840285-internet-explorer-error-on-product-page) | [Internet Explorer Error on Product Page](/forum/36-reports-statistics/840285-internet-explorer-error-on-product-page "IE 8 and 9 gives the following errors only when you access a product page:  Line: 2 Error: Unable to get value of the property 'addEventListener': object is null or undefined  Line: 26 Error: Unable to get value of the property 'appendChild': object is null or undefined")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")       [Last Post](/forum/36-reports-statistics/840285-internet-explorer-error-on-product-page#91394 "Hi,  I see the error, it come from the pinit.js file, pinterest is loaded in an iFrame so we are not responsible for the js errors coming from Pinterest. We don't have the &quot;pinit.js&quot; file in HikaShop.  Try to see on Google if other persons reported it.") 13 years 8 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3  Views:77 | [Last Post](/forum/36-reports-statistics/840285-internet-explorer-error-on-product-page#91394 "Hi,  I see the error, it come from the pinit.js file, pinterest is loaded in an iFrame so we are not responsible for the js errors coming from Pinterest. We don't have the &quot;pinit.js&quot; file in HikaShop.  Try to see on Google if other persons reported it.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840276-usps-shipping-plugin-error) | [USPS Shipping Plugin Error](/forum/36-reports-statistics/840276-usps-shipping-plugin-error "After installing the latest Hikashop business, during checkout I get the following errors on occasion.  Notice: Undefined property: stdClass::$shipping&#95;address in /home/basket/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 52  Notice: Trying to get property of non-object in /home/basket/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 52  Notice: Undefined property: stdClass::$shipping&#95;address in /home/basket/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 55  Notice: Trying to get property of non-object in /home/basket/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 55  Notice: Trying to get property of non-object in /home/basket/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 59  Notice: Undefined property: stdClass::$shipping&#95;address in /home/basket/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 52  Notice: Trying to get property of non-object in /home/basket/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 52  Notice: Undefined property: stdClass::$shipping&#95;address in /home/basket/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 55  Notice: Trying to get property of non-object in /home/basket/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 55  Notice: Trying to get property of non-object in /home/basket/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 59")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [BasketBox](/forum/user/11810-basketbox "View BasketBox's Profile")       [Last Post](/forum/36-reports-statistics/840276-usps-shipping-plugin-error#91270 "Hi,  Thanks for your participation, and as I said in my previous posts we already planned to completely change the USPS shipping plugin :) (It's on our TODO list).") 13 years 8 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5  Views:46 | [Last Post](/forum/36-reports-statistics/840276-usps-shipping-plugin-error#91270 "Hi,  Thanks for your participation, and as I said in my previous posts we already planned to completely change the USPS shipping plugin :) (It's on our TODO list).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840280-i-can-not-save-the-features-configuration) | [I can not save the features configuration](/forum/36-reports-statistics/840280-i-can-not-save-the-features-configuration "I can not save the configuration tab features. Some options can save the other can not be saved. For example, I can not save the configuration of many options &quot;Affiliate&quot;, I can not any of the options...")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [magyaart](/forum/user/12781-magyaart "View magyaart's Profile")       [Last Post](/forum/36-reports-statistics/840280-i-can-not-save-the-features-configuration#91181 "SOLVED!  Thanks") 13 years 8 months ago     by [magyaart](/forum/user/12781-magyaart "View magyaart's Profile") | Replies:6  Views:50 | [Last Post](/forum/36-reports-statistics/840280-i-can-not-save-the-features-configuration#91181 "SOLVED!  Thanks") by [magyaart](/forum/user/12781-magyaart "View magyaart's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/839727-site-map-xmap) | [Site map, xmap...](/forum/36-reports-statistics/839727-site-map-xmap "Hi. Dear developers.  As you plan to include products and categories in the sitemap? Do you plan support xMap plugin ? Presence such plugin for exhibit aspiring to the role of universal Internet-shop is desirable and even important many other functions.  Khm, if my English bad, sorry :)  P.S. Your shop like me and I want that his developed and on our market too...")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 15 years 9 months ago, by [korkunov](/forum/user/1069-korkunov "View korkunov's Profile")       [Last Post](/forum/36-reports-statistics/839727-site-map-xmap?start=20#91124 "Hi there,  These two url exist because there are link to them in your website. I may come from a direct link to the product on some page and another link in a category listing. The last version of Hikashop is giving some improve about this and avoid the multiplication of url for one product so if you don't have the last version, try to update. Anyway, if as I said, you have two links existing (including a direct link) we can't pass over this.") 13 years 8 months ago     by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")   - [1](/forum/36-reports-statistics/839727-site-map-xmap?start=0 "Page:1") - [2](/forum/36-reports-statistics/839727-site-map-xmap?start=20 "Page:2") | Replies:32  Views:5103 | [Last Post](/forum/36-reports-statistics/839727-site-map-xmap?start=20#91124 "Hi there,  These two url exist because there are link to them in your website. I may come from a direct link to the product on some page and another link in a category listing. The last version of Hikashop is giving some improve about this and avoid the multiplication of url for one product so if you don't have the last version, try to update. Anyway, if as I said, you have two links existing (including a direct link) we can't pass over this.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840273-product-delete-problem-during-checkout) | [product delete problem during checkout](/forum/36-reports-statistics/840273-product-delete-problem-during-checkout "Hi! After I’ve updated hikashop to 2.1 version I am having this problem:  - add to cart for example two products - go to checkout and I decide to delete one of the items on my checkout cart - after that even though I still have one item left on my cart the system alerts that the cart is empty  I did not have this problem before the update.  Please try it yourself and you’ll see what I mean:   smartshop-ks.com/jo  What should I do?")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [mkosova-alija](/forum/user/11582-mkosova-alija "View mkosova-alija's Profile")       [Last Post](/forum/36-reports-statistics/840273-product-delete-problem-during-checkout#90971 "Hi,  It could be a problem with the &quot;currentUrl&quot; like explain in this thread:   www.hikashop.com/en/forum/3-bug-report/7...ation-bug.html#90837  Regards,") 13 years 8 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3  Views:34 | [Last Post](/forum/36-reports-statistics/840273-product-delete-problem-during-checkout#90971 "Hi,  It could be a problem with the &quot;currentUrl&quot; like explain in this thread:   www.hikashop.com/en/forum/3-bug-report/7...ation-bug.html#90837  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840262-problem-product-successfully-added-to-the-cart) | [Problem "Product successfully added to the cart"](/forum/36-reports-statistics/840262-problem-product-successfully-added-to-the-cart "After updating to Hika 2.01 Im having 2 issues with the &quot;Product successfully added to the cart&quot; pop up window.  1 - After just a couple of seconds the frame brakes and the pop up expand to take up the whole page (see image)  2 - The &quot;continue shopping&quot; button wont work. I went to the setup and added a costume URL but still didnt work.  I searched your forum for a solution before posting but could not find any posting that would help me with this issue.  Thanks")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 9 months ago, by [tomhika](/forum/user/5228-tomhika "View tomhika's Profile")       [Last Post](/forum/36-reports-statistics/840262-problem-product-successfully-added-to-the-cart#90942 "Problem Solved.  If anyone is having the same issue of popup windows braking frames, my problem was the plugin &quot;system anticopy&quot;. I had the &quot;framing disallowed&quot; option on......duh!") 13 years 8 months ago     by [tomhika](/forum/user/5228-tomhika "View tomhika's Profile") | Replies:7  Views:78 | [Last Post](/forum/36-reports-statistics/840262-problem-product-successfully-added-to-the-cart#90942 "Problem Solved.  If anyone is having the same issue of popup windows braking frames, my problem was the plugin &quot;system anticopy&quot;. I had the &quot;framing disallowed&quot; option on......duh!") by [tomhika](/forum/user/5228-tomhika "View tomhika's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840279-table-widget-ordering) | [Table widget ordering](/forum/36-reports-statistics/840279-table-widget-ordering "Hi, apart the fact that this widget report is stil problematic in V2.1, it would be nice to have some possibilities to order the rows in the table.  Ex: drag &amp; drop or up/down arrows  Thanks again for this great product Regards")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")       [Last Post](/forum/36-reports-statistics/840279-table-widget-ordering#90922 "Hi there,  You will see that problems are gone with the last release. Anyway, the ordering feature sounds like a good idea. Drag and drop is maybe too complicated for such a simple feature so we'll think about it and maybe do at least an order field.") 13 years 8 months ago     by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:1  Views:23 | [Last Post](/forum/36-reports-statistics/840279-table-widget-ordering#90922 "Hi there,  You will see that problems are gone with the last release. Anyway, the ordering feature sounds like a good idea. Drag and drop is maybe too complicated for such a simple feature so we'll think about it and maybe do at least an order field.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840274-paypal-pro-not-working-in-internet-explorer) | [Paypal Pro not working in Internet Explorer](/forum/36-reports-statistics/840274-paypal-pro-not-working-in-internet-explorer "Hello,  I have Paypal Pro as my only payment method in Hikashop. It seems to work fine in Safari, however, customers are complaining that it will not work for them in Internet Explorer (both versions 7 and 9).  When the information is entered and then &quot;submit info&quot; is clicked, we have had two complaints - 1. it kicks back to the home page, and 2. nothing happens, the button will not click and seems &quot;dead&quot;.  Is this an issue with the browser, Hikashop, or Paypal Pro? Has anyone else had the same issue? We need to be able to address this asap so our customers can place their orders!  Thank you, Allison")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [ajandu](/forum/user/13017-ajandu "View ajandu's Profile")       [Last Post](/forum/36-reports-statistics/840274-paypal-pro-not-working-in-internet-explorer#90851 "Hi,  Could you give us a link to your website to see the problem ?") 13 years 8 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:4  Views:45 | [Last Post](/forum/36-reports-statistics/840274-paypal-pro-not-working-in-internet-explorer#90851 "Hi,  Could you give us a link to your website to see the problem ?") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840277-hikashop-akeeba-subscriptions-alphauserpoints) | [Hikashop + Akeeba Subscriptions + Alphauserpoints](/forum/36-reports-statistics/840277-hikashop-akeeba-subscriptions-alphauserpoints "Firstly I would like to say that I have recently been using Hikashop and I'm quite impressed with the features even with the free version. Very nice work folks.  While messing around with Hikashop and the Akeeba Subscriptions component and plugin integration for Hikashop, I have discovered that when a subscription has been set up there is a feature missing that we need to have added which is the ability to allow payments with points with Alphauserpoints. Although subscription works, if a payment method of points is applied to a product before a subscription payment method is given, the Alphauserpoints payment method is available, however once we apply the subscription recurring payment method, it disables the point payment method.  Is it possible that another secondary feature could be added so that when a payment method is selected to be subscription recurring, that the shop manager could also select a secondary recurring payment method such as Alphauserpoints? The way I was thinking it would be nice to have such a feature is that if a client chose to pay for a month within their subscription that it would just pay for it in points and their subscription be renewed for the next month (or whatever period the shop manager sets). It may need to have some sort of additional feature to allow the client select which method they would like to pay the subscription recurring payment with allowing them to switch from recurring with paypal or points payments.  It would also be nice to have the single paypal payment option available too and not be disabled so perhaps a 3 payment option method would be nice for those who want to pay for the product for one or several months with one payment.  Is it possible such a feature could be added to the plugin to integrate Alphauserpoints as a secondary recurring payment method? Anyone else interested in such a feature? Please leave feedback and improvements on this idea if you have something to contribute.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [ootws](/forum/user/13740-ootws "View ootws's Profile")       [Last Post](/forum/36-reports-statistics/840277-hikashop-akeeba-subscriptions-alphauserpoints#90742 "Woops I might have hit report or something I'm not sure. English is my language and the forum is in other, heh. Anyway yeah that's fine about the addition of the points feature. Of course these things take time.  As for the payment options with paypal, I did find that if subscription is disabled the single payment feature comes available again, but I thought having the ability to offer the disabled payment methods would be nice too so the client could pay for their product in a lump sum, regularly or with the points or paypal single payment. The reason for wanting the recurring and single payment alongside is to allow full payment of a product or service for say a year, two years, etc. in one payment. So, an enable or disable feature to allow default payment methods for Hikashop and Akeeba Subscriptions would be useful in the way that the client can decide if they want to pay for a service all out or on a regular subscription plan. All I know is with one the other cannot be available and without the other, the other cannot be available for the same product / service. Of course one can duplicate a product / service allowing both methods of payment one in each, but this creates a rather repetitious web content problem so, the needs for such an enable / disable feature prevent product / service cloned content within a website while still offering those payment options.") 13 years 8 months ago     by [ootws](/forum/user/13740-ootws "View ootws's Profile") | Replies:2  Views:20 | [Last Post](/forum/36-reports-statistics/840277-hikashop-akeeba-subscriptions-alphauserpoints#90742 "Woops I might have hit report or something I'm not sure. English is my language and the forum is in other, heh. Anyway yeah that's fine about the addition of the points feature. Of course these things take time.  As for the payment options with paypal, I did find that if subscription is disabled the single payment feature comes available again, but I thought having the ability to offer the disabled payment methods would be nice too so the client could pay for their product in a lump sum, regularly or with the points or paypal single payment. The reason for wanting the recurring and single payment alongside is to allow full payment of a product or service for say a year, two years, etc. in one payment. So, an enable or disable feature to allow default payment methods for Hikashop and Akeeba Subscriptions would be useful in the way that the client can decide if they want to pay for a service all out or on a regular subscription plan. All I know is with one the other cannot be available and without the other, the other cannot be available for the same product / service. Of course one can duplicate a product / service allowing both methods of payment one in each, but this creates a rather repetitious web content problem so, the needs for such an enable / disable feature prevent product / service cloned content within a website while still offering those payment options.") by [ootws](/forum/user/13740-ootws "View ootws's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840278-hikashop-2-1-0-string-displayed-in-dashboard) | [Hikashop 2.1.0 String displayed in dashboard](/forum/36-reports-statistics/840278-hikashop-2-1-0-string-displayed-in-dashboard "After the recent upgrade I'm seeing a bunch of database code above the metrics in the dashboard area. I believe it's also having an impact with some of my other extensions.  It looks something like this:")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [ricalex](/forum/user/5814-ricalex "View ricalex's Profile")       [Last Post](/forum/36-reports-statistics/840278-hikashop-2-1-0-string-displayed-in-dashboard#90579 "Hi,  This problem has been reported this week end, please re-download HikaShop.  Regards,") 13 years 8 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:65 | [Last Post](/forum/36-reports-statistics/840278-hikashop-2-1-0-string-displayed-in-dashboard#90579 "Hi,  This problem has been reported this week end, please re-download HikaShop.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840249-week-order-report) | [week order report](/forum/36-reports-statistics/840249-week-order-report "Hello  I would like to send automatically a weekly report with all the order to my comptability  is it possible ? i have hikashop pro")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 9 months ago, by [ces](/forum/user/12272-ces "View ces's Profile")       [Last Post](/forum/36-reports-statistics/840249-week-order-report#90566 "Hi,  As Mohamed said, the easiest way is to create a plugin based on the function &quot;onHikashopCronTrigger&quot; and you can call the function used for the exports. We have added it on the TODO list, but I can't give you a date due to lot of development we already have.") 13 years 8 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:5  Views:43 | [Last Post](/forum/36-reports-statistics/840249-week-order-report#90566 "Hi,  As Mohamed said, the easiest way is to create a plugin based on the function &quot;onHikashopCronTrigger&quot; and you can call the function used for the exports. We have added it on the TODO list, but I can't give you a date due to lot of development we already have.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840275-cart-address-bug-with-2-1-upgrade) | [CART ADDRESS BUG WITH 2.1 UPGRADE](/forum/36-reports-statistics/840275-cart-address-bug-with-2-1-upgrade "Hi, After upgrading to the 2.1 I am having a couple issues. The main one is i cannot advance past the address field in the checkout process. I just get a white screen or an error depending on which browser I am on. Here is the error message with the debug on  Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 86 bytes) in /home/p/prm-atv/public&#95;html/libraries/joomla/database/database/mysqli.php on line 498  Click &quot;add to cart&quot;, then click proceed, then next.  If I log in with an account I can click the shipping, or payment option of the progress bar and advance through with a shipping charge and everything, but when the address tab is selected, I get the same error.  I also have an issue with the options, and not being redirected to the checkout after a product is added to cart even though that is chosen in configuration. I have not been able to work through those because of the cart issue though. Please help! We are completely down.  Sorry, should have put this in bug reports.  Thank You")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [Carey](/forum/user/11933-carey "View Carey's Profile")       [Last Post](/forum/36-reports-statistics/840275-cart-address-bug-with-2-1-upgrade#90518 "Hi,  Please increase the memory&#95;limit option of your php.ini of your server (ask your hosting company if you don't know how) and that should avoid that error during the checkout.") 13 years 8 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:26 | [Last Post](/forum/36-reports-statistics/840275-cart-address-bug-with-2-1-upgrade#90518 "Hi,  Please increase the memory&#95;limit option of your php.ini of your server (ask your hosting company if you don't know how) and that should avoid that error during the checkout.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840272-problems-after-update-to-2-1-version) | [Problems after update to 2.1 version](/forum/36-reports-statistics/840272-problems-after-update-to-2-1-version "After doing the upgrade to the 2.1 version i no longer can add images to products.  When i add them on the products-screen all goes well, untill i click Save then the image isnt saved and the default empty box is shown instead.  The products that already hads an image are untouched by this, but changing or adding a picture is impossible now for me.  I checked the permissions of the folders and these are 755.  update ... When i manuall place a image in he media/com&#95;hikashop/upload folder then can choose it while ediing a product, but after clicking Save it is not only not saved, but the image also deleted from the upload folder.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 8 months ago, by [Huub](/forum/user/5333-huub "View Huub's Profile")       [Last Post](/forum/36-reports-statistics/840272-problems-after-update-to-2-1-version#90419 "Thank you Nicolas ....this is getting really frustrating for me because at my very first attempt to change the cat image (remove it and then place it back) it really was deleted from the server :(  Then i decided to make a screenmovie and show you my steps and suddenly for the first time, with the same steps the image isnt deleted.  So now i have one lost image from your cat, but also images that now arent deleted. Consider the item closed for now and if i can reproduce it on a screenmovie i will send it to you, because especially deleted images from the server cant be mistakes ..... even now yo ucan still see that the thumbnails from your cat image are still there, but the image isnt.  Very weird.  Enjoy your Sunday Nicolas and thank you for reminding me again why HikaShop stands out, you are amazing :)") 13 years 8 months ago     by [Huub](/forum/user/5333-huub "View Huub's Profile") | Replies:10  Views:61 | [Last Post](/forum/36-reports-statistics/840272-problems-after-update-to-2-1-version#90419 "Thank you Nicolas ....this is getting really frustrating for me because at my very first attempt to change the cat image (remove it and then place it back) it really was deleted from the server :(  Then i decided to make a screenmovie and show you my steps and suddenly for the first time, with the same steps the image isnt deleted.  So now i have one lost image from your cat, but also images that now arent deleted. Consider the item closed for now and if i can reproduce it on a screenmovie i will send it to you, because especially deleted images from the server cant be mistakes ..... even now yo ucan still see that the thumbnails from your cat image are still there, but the image isnt.  Very weird.  Enjoy your Sunday Nicolas and thank you for reminding me again why HikaShop stands out, you are amazing :)") by [Huub](/forum/user/5333-huub "View Huub's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840269-after-sucess-payment-but-order-status-not-confirme) | [After Sucess payment but order status not confirme](/forum/36-reports-statistics/840269-after-sucess-payment-but-order-status-not-confirme "Actually if buy one product means order can be created. that time mail has been sent . but after paid through pay pal the payment is successfull.But order status not changed as confirmed in admin side...")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 9 months ago, by [Jeyachandran](/forum/user/13640-jeyachandran "View Jeyachandran's Profile")       [Last Post](/forum/36-reports-statistics/840269-after-sucess-payment-but-order-status-not-confirme#90381 "Hi,  All the possible causes which could lead to that are listed in that FAQ:   www.hikashop.com/en/support/documentatio...or.html#notification  Please review each point and you should find why the orders are not confirmed.  Looking at the information you already provided, there is a high chance that it comes from that point:") 13 years 8 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:49 | [Last Post](/forum/36-reports-statistics/840269-after-sucess-payment-but-order-status-not-confirme#90381 "Hi,  All the possible causes which could lead to that are listed in that FAQ:   www.hikashop.com/en/support/documentatio...or.html#notification  Please review each point and you should find why the orders are not confirmed.  Looking at the information you already provided, there is a high chance that it comes from that point:") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      13 years 8 months ago |
| [](/forum/36-reports-statistics/840266-configuration-screen) | [Configuration screen](/forum/36-reports-statistics/840266-configuration-screen "I'm not sure if it's meant to look like this:   gyazo.com/5f774d7df31d1c4ce1ee30c33e0cce2f  ( i did just upgrade to 2.1.0 too, is there a changelog?)  Found the changelog (was in Documentation)  &quot;For 'same brands' and 'same categories' products listings on the product page, we do not display the current product anymore&quot; - What does this mean?  &quot;Auto linkage of subcategories to submenu items (to avoid duplicate content with two categories listing URLs going to the same page)&quot; So does that mean the link to a product from say brands - product and categories - product = the same link?")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 13 years 9 months ago, by [tjharvey](/forum/user/9960-tjharvey "View tjharvey's Profile")       [Last Post](/forum/36-reports-statistics/840266-configuration-screen#90250 "If there isn't, then you need to create it. Just create the module with the same options as on the second and use it and that should then produce the same result.") 13 years 8 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8  Views:62 | [Last Post](/forum/36-reports-statistics/840266-configuration-screen#90250 "If there isn't, then you need to create it. Just create the module with the same options as on the second and use it and that should then produce the same result.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      13 years 8 months ago |
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