[Skip to main content](#vessel-content) Board Categories Reports & Statistics ## # [Reports & Statistics](/forum/36-reports-statistics "View Category 'Reports & Statistics'") 341 topics | All there is to know about reports and statisctics | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/36-reports-statistics/839723-exporting-data) | [Exporting Data](/forum/36-reports-statistics/839723-exporting-data "Does Hika Shop Essential or Business have a way to download order data in Excel format with all the order data on one row? If so, is it customizable so I can choose which fields download (including custom fields)? Thanks for your help.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 9 months ago, by [Greg](/forum/user/1024-greg "View Greg's Profile") [Last Post](/forum/36-reports-statistics/839723-exporting-data#71905 "It should be: DATE_FORMAT(DATE( FROM_UNIXTIME(jml_hikashop_order.order_created) ), '%m-%d-%Y %H:%i' ) AS 'Order Date' dev.mysql.com/doc/refman/5.5/en/date-and...function_date-format") 14 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:18 Views:3191 | [Last Post](/forum/36-reports-statistics/839723-exporting-data#71905 "It should be: DATE_FORMAT(DATE( FROM_UNIXTIME(jml_hikashop_order.order_created) ), '%m-%d-%Y %H:%i' ) AS 'Order Date' dev.mysql.com/doc/refman/5.5/en/date-and...function_date-format") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 3 weeks ago | | [](/forum/36-reports-statistics/840120-upgrading-php-errors) | [upgrading php errors](/forum/36-reports-statistics/840120-upgrading-php-errors "I tried to upgrade my starter to essentials today after purchasing it. I did as instructed and simply installed it over our starter package. I got php errors with a 500 page upon install and now I...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 3 weeks ago, by [missioneyes](/forum/user/10258-missioneyes "View missioneyes's Profile") [Last Post](/forum/36-reports-statistics/840120-upgrading-php-errors#71729 "Thanks - that fixed it. Not sure why this was messed up in the first place, but at least now it is working! Thanks again!") 14 years 3 weeks ago by [missioneyes](/forum/user/10258-missioneyes "View missioneyes's Profile") | Replies:6 Views:187 | [Last Post](/forum/36-reports-statistics/840120-upgrading-php-errors#71729 "Thanks - that fixed it. Not sure why this was messed up in the first place, but at least now it is working! Thanks again!") by [missioneyes](/forum/user/10258-missioneyes "View missioneyes's Profile") 14 years 3 weeks ago | | [](/forum/36-reports-statistics/840100-checkout-error) | [Checkout error](/forum/36-reports-statistics/840100-checkout-error "Hi friends, First of all, thank you for a great software. I have just installed and it was easy and looks very interesting. i am having a problem, after i add products to the cart, when i press chekout there is a error and i cannot continue with the process. Could you please help me? the site is lisbonhost.com (Shop Lisbonhost) Thank you soo much") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 3 weeks ago, by [joao](/forum/user/10044-joao "View joao's Profile") [Last Post](/forum/36-reports-statistics/840100-checkout-error#70982 "A 500 error doesn't give any information on what is going on. Please first turn on the debug mode and the error reporting options of the joomla configuration and try again. If you have another error,...") 14 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:82 | [Last Post](/forum/36-reports-statistics/840100-checkout-error#70982 "A 500 error doesn't give any information on what is going on. Please first turn on the debug mode and the error reporting options of the joomla configuration and try again. If you have another error,...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 3 weeks ago | | [](/forum/36-reports-statistics/840089-dynamic-pricing-based-on-selection) | [Dynamic Pricing Based On Selection](/forum/36-reports-statistics/840089-dynamic-pricing-based-on-selection "Hi, I would like a price to appear on the checkout page based on a selection from a previous page. I therefore DO NOT want to create a product and assign a fixed price to it. Let me explain a bit more-: I have built a prototype site which allows persons to pay insurance. Insurance amounts will vary from person to person and are subject to change each year. Currently I have a page in joomla! which has a dropdown menu where persons can select the portion of insurance they want to pay. I want that when a user selects their insurance portion and selects 'OK', the selected amount will appear on the checkout page. Does hikashop offer this functionality or is there a way to modify the code so as to facilitate this action. If there is a way, please tell me how. Thank you") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 1 month ago, by [jonblk](/forum/user/9766-jonblk "View jonblk's Profile") [Last Post](/forum/36-reports-statistics/840089-dynamic-pricing-based-on-selection#70947 "Hi, In the joomla configuration, there is such "error reporting", just change it: learnonline.vrsminfotech.com/wp-content/uploads/2011/09/1.gif Your code looks ok yes.") 14 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:586 | [Last Post](/forum/36-reports-statistics/840089-dynamic-pricing-based-on-selection#70947 "Hi, In the joomla configuration, there is such "error reporting", just change it: learnonline.vrsminfotech.com/wp-content/uploads/2011/09/1.gif Your code looks ok yes.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 3 weeks ago | | [](/forum/36-reports-statistics/840098-filter-by-price-for-all-the-products-no-wish-lis) | [Filter by price for all the products & No wish lis](/forum/36-reports-statistics/840098-filter-by-price-for-all-the-products-no-wish-lis "Hello, I have install hika bussines version. End I found out that I can't make filters for all the products from all categories. There is a work around or a feature that could make this work. I' so angry .... Wishlist doesn't work eighter. I have activate the wishlist display button and the wishlist feature. May be I should make 2 threads. When I tried the filters on your demo site every thing worked like a charm. My site is : www.tepesbaiamare.ro I have install hika bussines after hika starter like an update. From what I hear this is the way to do it. I m looking forward to see where this is going. Florin") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 3 weeks ago, by [FlorinM](/forum/user/9997-florinm "View FlorinM's Profile") [Last Post](/forum/36-reports-statistics/840098-filter-by-price-for-all-the-products-no-wish-lis#70925 "Hi, For the waitlist, you need to have your cron task configured: www.hikashop.com/en/support/documentatio...ashop-cron-task.html Otherwise, the notifications won't be sent. Also, there can be a delay based on how you configure the frequency of the plugin and the cron. The price filters can get slow because of the way the database is done if you have a lot of products, which is the case on your website. It's possible to improve the speed but then you loose some of the accuracy : www.hikashop.com/en/forum/3-bug-report/5...r-using-filters.html") 14 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:701 | [Last Post](/forum/36-reports-statistics/840098-filter-by-price-for-all-the-products-no-wish-lis#70925 "Hi, For the waitlist, you need to have your cron task configured: www.hikashop.com/en/support/documentatio...ashop-cron-task.html Otherwise, the notifications won't be sent. Also, there can be a delay based on how you configure the frequency of the plugin and the cron. The price filters can get slow because of the way the database is done if you have a lot of products, which is the case on your website. It's possible to improve the speed but then you loose some of the accuracy : www.hikashop.com/en/forum/3-bug-report/5...r-using-filters.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 3 weeks ago | | [](/forum/36-reports-statistics/840096-ups-plug-in-issue) | [UPS Plug-in issue](/forum/36-reports-statistics/840096-ups-plug-in-issue "Hello, I had previously reported an issue with the UPS plugin causing a PHP memory overload error. I've found that I can get around that by making the shipping a separate step instead of having all the checkout steps on one page (my host will not increase that limit). However, I now have the issue that nothing at all shows up on the shipping page when I select the UPS plug-in, just a 'Next' button. Let me start with this question- are the UPS access key, USER ID, password, and Shipper Number all required to get the plug-in to work? I'm building this site for a client, so perhaps they have that information, but I wanted to test the ordering process in the meantime. If they are required, that is the problem. If not, any suggestions? Thanks, Adam The website is www.cosmosdogbakery.com UPDATE Suddenly the same problem is happening on the address step- before, an ajax popup would allow me to enter an address, but now this screen is also blank with just a Next button") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 4 weeks ago, by [rockstarnomad](/forum/user/9821-rockstarnomad "View rockstarnomad's Profile") [Last Post](/forum/36-reports-statistics/840096-ups-plug-in-issue#70830 "Thanks for your help guys. I think I have everything working properly at the moment. The quick service on the forum is actually the reason I purchased HikaShop. It's a big asset to have quality service.") 14 years 3 weeks ago by [rockstarnomad](/forum/user/9821-rockstarnomad "View rockstarnomad's Profile") | Replies:16 Views:452 | [Last Post](/forum/36-reports-statistics/840096-ups-plug-in-issue#70830 "Thanks for your help guys. I think I have everything working properly at the moment. The quick service on the forum is actually the reason I purchased HikaShop. It's a big asset to have quality service.") by [rockstarnomad](/forum/user/9821-rockstarnomad "View rockstarnomad's Profile") 14 years 3 weeks ago | | [](/forum/36-reports-statistics/840097-got-a-lot-of-errors) | [Got a lot of ERRORS](/forum/36-reports-statistics/840097-got-a-lot-of-errors "When i istalled HIKASHOP for the first time i got a lot of errors. Do i have to reinstall as i was told on a previous joomla program to set my Global Config in Joomla to error reporting at NO. Does...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 4 weeks ago, by [Morgisto](/forum/user/9955-morgisto "View Morgisto's Profile") [Last Post](/forum/36-reports-statistics/840097-got-a-lot-of-errors#70573 "i was told on a previous joomla program to set my Global Config in Joomla to error reporting at NO Thanks Nic thats what i thought. regards") 14 years 4 weeks ago by [Morgisto](/forum/user/9955-morgisto "View Morgisto's Profile") | Replies:2 Views:229 | [Last Post](/forum/36-reports-statistics/840097-got-a-lot-of-errors#70573 "i was told on a previous joomla program to set my Global Config in Joomla to error reporting at NO Thanks Nic thats what i thought. regards") by [Morgisto](/forum/user/9955-morgisto "View Morgisto's Profile") 14 years 4 weeks ago | | [](/forum/36-reports-statistics/840095-export-products) | [Export products](/forum/36-reports-statistics/840095-export-products "Im trying to export Products, and it breaks after 11000 products, so i select 111 and select all that gives me 500 products (ID 11500-11599) to export and it only show me white screen, i was trying...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 4 weeks ago, by [fashiony](/forum/user/9982-fashiony "View fashiony's Profile") [Last Post](/forum/36-reports-statistics/840095-export-products#70463 "If you get a white screen, it's likely to come from restrictions on your hosting. Set the "error reporting" option of the joomla configuration to maximum and that will display you the error message. That will either be a memory limit or a maximum execution timeout. Then, you can ask your hosting to increase the setting of your php.ini which limits the export.") 14 years 4 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:438 | [Last Post](/forum/36-reports-statistics/840095-export-products#70463 "If you get a white screen, it's likely to come from restrictions on your hosting. Set the "error reporting" option of the joomla configuration to maximum and that will display you the error message. That will either be a memory limit or a maximum execution timeout. Then, you can ask your hosting to increase the setting of your php.ini which limits the export.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 weeks ago | | [](/forum/36-reports-statistics/839854-one-license-for-multiply-domains) | [One license for multiply domains?](/forum/36-reports-statistics/839854-one-license-for-multiply-domains "Hello, I have just purchased the commercial 'Business' version of HikaShop and did not notice any restrictions set in my account or a facility to specify the domain name(s) I want to use it for. Does that mean I can install HikaShop on multiply domains? Regards, SeoWeb") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 11 months ago, by [seoweb](/forum/user/4686-seoweb "View seoweb's Profile") [Last Post](/forum/36-reports-statistics/839854-one-license-for-multiply-domains#70380 "The version is old. Thank you for the suggestion, i'll try it out and report back. Regards, SeoWeb") 14 years 4 weeks ago by [seoweb](/forum/user/4686-seoweb "View seoweb's Profile") | Replies:12 Views:870 | [Last Post](/forum/36-reports-statistics/839854-one-license-for-multiply-domains#70380 "The version is old. Thank you for the suggestion, i'll try it out and report back. Regards, SeoWeb") by [seoweb](/forum/user/4686-seoweb "View seoweb's Profile") 14 years 4 weeks ago | | [](/forum/36-reports-statistics/840094-vote-statistics-report-spam) | [Vote statistics & Report spam](/forum/36-reports-statistics/840094-vote-statistics-report-spam "Hi, In the product vote & comments section, is it already possible to achieve the following: * Vote Statistics: Display statistics of how many customers vote 1-star, 2-star, 3-star, and so on. (Refer to attached review-1.png) * Report Spam: A function for customers to report a comment as spam.(Refer to attached review-2.png) If it's already achievable with the current version, I would like to know the steps to do it. Thanks.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 1 month ago, by [hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") [Last Post](/forum/36-reports-statistics/840094-vote-statistics-report-spam#70179 "Thanks for your guidance. The code works well!") 14 years 4 weeks ago by [hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") | Replies:4 Views:133 | [Last Post](/forum/36-reports-statistics/840094-vote-statistics-report-spam#70179 "Thanks for your guidance. The code works well!") by [hawkeyentjc](/forum/user/6372-hawkeyentjc "View hawkeyentjc's Profile") 14 years 4 weeks ago | | [](/forum/36-reports-statistics/840086-coupon-doesnt-delete-cant-remove-from-checkout) | [Coupon doesn't delete (can't remove from checkout)](/forum/36-reports-statistics/840086-coupon-doesnt-delete-cant-remove-from-checkout "Hi. I'm testing coupons section and I've created a coupon with a fixed quantity. When I go to the checkout I add the coupon, but then, If I click the button to delete it a message in the page appears:...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 1 month ago, by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile") [Last Post](/forum/36-reports-statistics/840086-coupon-doesnt-delete-cant-remove-from-checkout#69685 "That was the problem. Now is working. Thanks!") 14 years 1 month ago by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile") | Replies:5 Views:310 | [Last Post](/forum/36-reports-statistics/840086-coupon-doesnt-delete-cant-remove-from-checkout#69685 "That was the problem. Now is working. Thanks!") by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile") 14 years 1 month ago | | [](/forum/36-reports-statistics/840091-client-information-not-being-saved-on-back-end) | [Client information not being saved on back end](/forum/36-reports-statistics/840091-client-information-not-being-saved-on-back-end "hi guy, i have shopping cart, and i'm using custom fields to display some extra registry information. On one of the custom filed i have a question that asks the user what are they applying for, depending on what they answer other custom fields show up, but for some reason if they click YES, on this question their contact details will come up as black on the back end and even on eway, but if they click NO everything works fine. I've checked all custom fields and everything seems to be fine, can anyone help me with this? I've attached a couple of test screen shots one click YES on the custom filed you will see there is no shipping or billing address, the other clicking NO and it comes with all the info. cheers, dan") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 1 month ago, by [dankron](/forum/user/7331-dankron "View dankron's Profile") [Last Post](/forum/36-reports-statistics/840091-client-information-not-being-saved-on-back-end#69475 "Custom text fields cannot have any information in them. So it's normal that it displays these errors as the data must be missing in the database. Please try to delete your custom field and recreate it.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:198 | [Last Post](/forum/36-reports-statistics/840091-client-information-not-being-saved-on-back-end#69475 "Custom text fields cannot have any information in them. So it's normal that it displays these errors as the data must be missing in the database. Please try to delete your custom field and recreate it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/36-reports-statistics/840084-date-of-a-period-not-saved-at-table-reports) | [Date of a period not saved at table reports](/forum/36-reports-statistics/840084-date-of-a-period-not-saved-at-table-reports "Hi, I like to view all the sales per 3 months. When I select the start date 2012-07-01 00:00 and end date 2012-10-01 00:00 and save the row it displays € 0,00, but I know that I've sold a lot more. When I edit that certain row, I see that the dates are changed to 1970-01-01 01:33. When I choose for the option "This Year", there is an amount displayed, but when I calculate all orders manually, the amount differs form the automatic calculated amount. (maybe it also adds the deleted orders, which are not displayed anymore). Also in the edit screen for the report an other amount is displayed than at the dashboard. I hope this can be solved. Kind Regards, Remko Rijpkema www.edsmusic.nl") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 1 month ago, by [Remko](/forum/user/7328-remko "View Remko's Profile") [Last Post](/forum/36-reports-statistics/840084-date-of-a-period-not-saved-at-table-reports#68817 "In that widget.php file, can you try to change the line: $theSum='prod.order_product_price*prod.order_product_quantity'; to: $theSum='a.order_full_price'; and remove the line: $leftjoin[] = ' LEFT JOIN '.hikashop_table('order_product').' AS prod ON a.order_id=prod.order_id '; That should allow it to use the full total for the widget. For the total without tax, there is also no option for it and the modification is a bit more complex. Maybe by replacing the line: $theSum='prod.order_product_price*prod.order_product_quantity'; by: $theSum='a.order_full_price-a.order_shipping_tax-(select sum(prod.order_product_tax*prod.order_product_quantity) from '.hikashop_get('order.product').' as prod where prod.order_id=prod.order_id)'; and removing the line: $leftjoin[] = ' LEFT JOIN '.hikashop_table('order_product').' AS prod ON a.order_id=prod.order_id '; I think that the best would be to have a new option to select which type of calculation would be used in a future version of HikaShop. I'll let Eliot look at the publishing issue when he will be back, next week as it's not a pressing issue.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:278 | [Last Post](/forum/36-reports-statistics/840084-date-of-a-period-not-saved-at-table-reports#68817 "In that widget.php file, can you try to change the line: $theSum='prod.order_product_price*prod.order_product_quantity'; to: $theSum='a.order_full_price'; and remove the line: $leftjoin[] = ' LEFT JOIN '.hikashop_table('order_product').' AS prod ON a.order_id=prod.order_id '; That should allow it to use the full total for the widget. For the total without tax, there is also no option for it and the modification is a bit more complex. Maybe by replacing the line: $theSum='prod.order_product_price*prod.order_product_quantity'; by: $theSum='a.order_full_price-a.order_shipping_tax-(select sum(prod.order_product_tax*prod.order_product_quantity) from '.hikashop_get('order.product').' as prod where prod.order_id=prod.order_id)'; and removing the line: $leftjoin[] = ' LEFT JOIN '.hikashop_table('order_product').' AS prod ON a.order_id=prod.order_id '; I think that the best would be to have a new option to select which type of calculation would be used in a future version of HikaShop. I'll let Eliot look at the publishing issue when he will be back, next week as it's not a pressing issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/36-reports-statistics/840082-orders-at-the-back-end) | [Orders at the back end](/forum/36-reports-statistics/840082-orders-at-the-back-end "Hi, For me it's not possible to Add a non existing product at the back end when I create a new order or edit an existing order. It's also not possible to delete a product from an order in the back end. In both situations the "pop-up"/overlay screen appears, where I can confirm that I want to delete that item of where I can fill in the information of the product. But when I click on OK, the form gets blank, but futhermore nothing happens. I'm using the business version of 1.6.0. Kind Regards Remko Rijpkema") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 1 month ago, by [Remko](/forum/user/7328-remko "View Remko's Profile") [Last Post](/forum/36-reports-statistics/840082-orders-at-the-back-end#68796 "The reinstallation had worked for someone else with the same problem and so it would be logical that it would solve the problem for you too. I'm out of ideas on this one. If there is no error, I don't see why it wouldn't work. Especially that it works fine on the 1.6.0 test websites we have, be it a fresh install or an update.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:321 | [Last Post](/forum/36-reports-statistics/840082-orders-at-the-back-end#68796 "The reinstallation had worked for someone else with the same problem and so it would be logical that it would solve the problem for you too. I'm out of ideas on this one. If there is no error, I don't see why it wouldn't work. Especially that it works fine on the 1.6.0 test websites we have, be it a fresh install or an update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/36-reports-statistics/840088-product-list-only-shows-first-item-ordered) | [Product List only shows first item ordered](/forum/36-reports-statistics/840088-product-list-only-shows-first-item-ordered "When customers place orders with more than one item we don't have visibility on items ordered other than the first item. I've tried to figure this out but haven't had any luck. The problem exists...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 1 month ago, by [kinkeld](/forum/user/1446-kinkeld "View kinkeld's Profile") [Last Post](/forum/36-reports-statistics/840088-product-list-only-shows-first-item-ordered#68453 "Hi, We can't reproduce such bug. You can try it on our demo website. Did you modify an HikaShop view ? Can you make a test with the Joomla debug mode and the error reporting ? Regards,") 14 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:333 | [Last Post](/forum/36-reports-statistics/840088-product-list-only-shows-first-item-ordered#68453 "Hi, We can't reproduce such bug. You can try it on our demo website. Did you modify an HikaShop view ? Can you make a test with the Joomla debug mode and the error reporting ? Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 14 years 1 month ago | | [](/forum/36-reports-statistics/840059-category-images-no-upload-button) | [Category images : no upload button](/forum/36-reports-statistics/840059-category-images-no-upload-button "Hi, after 1.6 update, in the category image section, there is no more upload button. Just a browse one. If I browse and save & quit, the image is uploaded, but not viewed in the category edition. If I go back to edit category, there is just the bin icon and the browse one. If I go to the category menu, there is the category tree, and my new image. It was working previous to 1.6 update. Thanks for having a look. Regards") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 2 months ago, by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile") [Last Post](/forum/36-reports-statistics/840059-category-images-no-upload-button#68337 "Yes. It will be included in next version of HikaShop.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:277 | [Last Post](/forum/36-reports-statistics/840059-category-images-no-upload-button#68337 "Yes. It will be included in next version of HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/36-reports-statistics/840081-browserproblems-firefox-ok-ie9-chrome-not) | [browserproblems - firefox - ok, IE9 /Chrome - not](/forum/36-reports-statistics/840081-browserproblems-firefox-ok-ie9-chrome-not "I am a little bit confused: changed nothing on the template only some little things in hikashop and now I have a problem I ve never seen before: Firefox: works perfect till the last corner IE9 /Chrome: Homepage (first site) ok, next page seems to be no template .... jooma 2.57 Hika 1.60 just to say: on the local XAMPP everything works fine with all the browsers, - even the backup from the server Any idea? thanks") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 1 month ago, by [ecodiver](/forum/user/2365-ecodiver "View ecodiver's Profile") [Last Post](/forum/36-reports-statistics/840081-browserproblems-firefox-ok-ie9-chrome-not#67748 "Problem found: in the meantime I found the cause. It is a issue in admin pro. Deactivating some things there brought the porblem to disappear. Thanks for your help!") 14 years 1 month ago by [ecodiver](/forum/user/2365-ecodiver "View ecodiver's Profile") | Replies:4 Views:181 | [Last Post](/forum/36-reports-statistics/840081-browserproblems-firefox-ok-ie9-chrome-not#67748 "Problem found: in the meantime I found the cause. It is a issue in admin pro. Deactivating some things there brought the porblem to disappear. Thanks for your help!") by [ecodiver](/forum/user/2365-ecodiver "View ecodiver's Profile") 14 years 1 month ago | | [](/forum/36-reports-statistics/840080-solved-blank-popups) | [SOLVED - Blank popups](/forum/36-reports-statistics/840080-solved-blank-popups "Hi, First of all great work on this shopping cart system ! I have the following problem: All popups on the shop turn up blank... So its not possible to add information on checkout of use the continue shopping etc... There is not a single popup in the front-end that works... I tried to install new version again, but didnt help. Please help me so i can start to use the shop like it supposed to be ! My webshop > keukenfraneker.nl/index.php/inbouwapparatuur/ Thanks in advance !") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 1 month ago, by [Supah](/forum/user/9680-supah "View Supah's Profile") [Last Post](/forum/36-reports-statistics/840080-solved-blank-popups#67707 "it turns out the component.php of the template was empty. I copied it from the standard template and it works fine now ! Thanx for your help Mohamed !") 14 years 1 month ago by [Supah](/forum/user/9680-supah "View Supah's Profile") | Replies:8 Views:413 | [Last Post](/forum/36-reports-statistics/840080-solved-blank-popups#67707 "it turns out the component.php of the template was empty. I copied it from the standard template and it works fine now ! Thanx for your help Mohamed !") by [Supah](/forum/user/9680-supah "View Supah's Profile") 14 years 1 month ago | | [](/forum/36-reports-statistics/840032-widget-reporting-engine-issues-v1-5-9) | [Widget Reporting Engine issues \[v1.5.9\]](/forum/36-reports-statistics/840032-widget-reporting-engine-issues-v1-5-9 "Hi there team, So I love the greater flexibility of the new Widget Reporting Engine but it has some issues... a. it does NOT show the correct/updated information for a widget at the Dashboard level. IF however you click on a widget it does show the updated information but NOT for all Widgets... We have 1 widget defined as follows which works great if you click on the widget itself [the dashboard view of the widget is wrong]: see picture: Widget1 at Dashboard.jpg where you will notice supposedly 6 different Journey2 products... yet if you look at picture: Widget1 inside Widget Details.jpg you will notice that there are actually only 3 products that abide by the rules that I selected... Current report: # of Pipes Sold - Retail Published: Yes Access level: all Display Type: Line Date type: Created Group items per: Months Period: This Year TYPE Orders Filters Order status: confirmed and shipped Currencies: [rien de selectionner] Shipping method: all Payment method: all [2 paypal et authorize.net] Categories: none Products: [3] Name ID Journey2 - Satin Nickel 1 Journey2 - Sunset Platinum 9 Journey2 - Smoky Mirror 10 Coupons: none Compare: Values - Products Options: Limit: [blank] Encoding format: UTF-8 b. On another Widget called: # of Pipes Sold - Non-Retail, with parameters: Current report: # of Pipes Sold - Non-Retail Published: Yes Access level: all Display Type: Line Date type: Created Group items per: Months Period: This Year TYPE Orders Filters Order status: confirmed and shipped and local sale Currencies: all Shipping method: all Payment method: all [2 paypal et authorize.net] Categories: none Products: [3] Name ID Journey2 - Satin Nickel 10 units per pack 11 Journey2 - Sunset Platinum 10 units per pack 12 Journey2 - Smoky Mirror 10 units per pack 13 Coupons: none Compare: Values - Products Options: Limit: [blank] Encoding format: UTF-8 Neither the Dashboard view of the Widget NOR the Detail view of the inside has accurate data on the charts :( HELP? :) Thanks, Emmanuel.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 2 months ago, by [tedstrauss](/forum/user/541-tedstrauss "View tedstrauss's Profile") [Last Post](/forum/36-reports-statistics/840032-widget-reporting-engine-issues-v1-5-9#67696 "Haha, you're welcome, it's quite normal for us to provide a working component ;)") 14 years 1 month ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:15 Views:453 | [Last Post](/forum/36-reports-statistics/840032-widget-reporting-engine-issues-v1-5-9#67696 "Haha, you're welcome, it's quite normal for us to provide a working component ;)") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 14 years 1 month ago | | [](/forum/36-reports-statistics/840079-error-with-downloadable-product-paypal-wont-proc) | [Error with Downloadable Product, PayPal won't proc](/forum/36-reports-statistics/840079-error-with-downloadable-product-paypal-wont-proc "I am using the free version of Hikashop (1.6.0) on Joomla 2.5.7. We have specified a file location (in this case, Amazon S3 with proper permissions) and the file is present and available. We are only accepting PayPal. I can log into the website, add the product to the cart, and make the jump to PayPal. It correctly displays the product, allows me to log into my PayPal account and displays the Pay Now button. I click Pay Now: after a while, it refreshes the screen without displaying a confirmation that payment has gone through. Then it displays an error that says: "This invoice has already been paid. For more information, contact the merchant." then the link to return to merchant, then.... "At this time, we are unable to process your request. Please return to and try another option. Checking the order in the cart, I see this error: Test Product Test_Product Package 10 / Order status does not permit download / Until the 28 September 2012 08:55 [that's 4 days from today's date] I have not set ANY kind of advance date on this file; both the Product Available From and Product Available Until fields are blank. I have NO idea why this order won't process, and we're unable to launch the product until this is resolved. We have PayPal Standard configured ( www.paypal.com/cgi-bin/webscr ) correctly I think, because it's getting us to the cart. But payment doesn't go through. Any ideas??!! Toolie") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 1 month ago, by [toolie](/forum/user/7581-toolie "View toolie's Profile") [Last Post](/forum/36-reports-statistics/840079-error-with-downloadable-product-paypal-wont-proc#67678 "The solution is clearly explained on the link Mohamed gave:") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:637 | [Last Post](/forum/36-reports-statistics/840079-error-with-downloadable-product-paypal-wont-proc#67678 "The solution is clearly explained on the link Mohamed gave:") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.063 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)