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#  [Reports &amp; Statistics](/forum/36-reports-statistics "View Category 'Reports &amp; Statistics'")  341 topics

| All there is to know about reports and statisctics |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/36-reports-statistics/840023-errors-in-backend) | [Errors in backend](/forum/36-reports-statistics/840023-errors-in-backend "just trialing the free version, i'm seeing some errors on the backend in a few places.  - creating categories, default population of the SEO page title field   Notice: Use of undefined constant category&#95;page&#95;title - assumed 'category&#95;page&#95;title' in /home/xxxxx/public&#95;html/yyyyyyy/administrator/components/com&#95;hikashop/views/category/tmpl/normal.php on line 86  Notice: Object of class stdClass could not be converted to int in /home/xxxxx/public&#95;html/yyyyyyy/administrator/components/com&#95;hikashop/views/category/tmpl/normal.php on line 86 1  - configuration -&gt; display -&gt; ordering field  Warning: ksort() expects parameter 1 to be array, null given in /home/imago/public&#95;html/peterson/administrator/components/com&#95;hikashop/types/order.php on line 23  Warning: Invalid argument supplied for foreach() in /home/imago/public&#95;html/peterson/administrator/components/com&#95;hikashop/types/order.php on line 25")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 2 months ago, by [Dorgo](/forum/user/8838-dorgo "View Dorgo's Profile")       [Last Post](/forum/36-reports-statistics/840023-errors-in-backend#62320 "Hi Dorgo,  Thanks for your reports.  The notices have been corrected, and the warning were already corrected and available in the next release.  thanks again.") 14 years 2 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1  Views:198 | [Last Post](/forum/36-reports-statistics/840023-errors-in-backend#62320 "Hi Dorgo,  Thanks for your reports.  The notices have been corrected, and the warning were already corrected and available in the next release.  thanks again.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      14 years 2 months ago |
| [](/forum/36-reports-statistics/840022-hikashop-and-mobile-joomla) | [Hikashop and "Mobile Joomla"](/forum/36-reports-statistics/840022-hikashop-and-mobile-joomla "Hi,  I'm wondering if anyone has had any experience with integrating Hikashop with Mobile Joomla? (  www.mobilejoomla.com )  Does anyone know if Hikashop works well with this? What are your experiences?  I'm looking at making a mobile version of my site - my current template I use doesn't have a mobile version.  Thanks")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 2 months ago, by [geekbyte](/forum/user/8118-geekbyte "View geekbyte's Profile")       [Last Post](/forum/36-reports-statistics/840022-hikashop-and-mobile-joomla#62184 "Hello,  I think that you'll be able to use Mobile Joomla with Hikashop, but some customer reported us some problems with PayPal.") 14 years 2 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1  Views:679 | [Last Post](/forum/36-reports-statistics/840022-hikashop-and-mobile-joomla#62184 "Hello,  I think that you'll be able to use Mobile Joomla with Hikashop, but some customer reported us some problems with PayPal.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      14 years 2 months ago |
| [](/forum/36-reports-statistics/840016-issue-when-importing) | [Issue when importing](/forum/36-reports-statistics/840016-issue-when-importing "As you know, in my latest posts i've been talking about an installation of hikashop with something about 10k products, ok, actually i'm working on it actively, and i'm working veeeery hard on the csv...")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 2 months ago, by [protorob](/forum/user/5729-protorob "View protorob's Profile")       [Last Post](/forum/36-reports-statistics/840016-issue-when-importing#61745 "There are some issues with the current release and we are working on a new release for the end of the week in order to fix all that. I would recommend to wait for now.") 14 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:167 | [Last Post](/forum/36-reports-statistics/840016-issue-when-importing#61745 "There are some issues with the current release and we are working on a new release for the end of the week in order to fix all that. I would recommend to wait for now.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 months ago |
| [](/forum/36-reports-statistics/840018-three-hs-mysql-corrupt-tables) | [Three HS mysql Corrupt Tables](/forum/36-reports-statistics/840018-three-hs-mysql-corrupt-tables "Hi there,  Joomla 1.7, HS 1.5.8  Just doing some housekeeping, and noticed I have three tables marked as corrupt.  Click&#95;view Lead&#95;view Sales&#95;view  These are marked as NOT BASE TABLE. All reported to have zero rows. Tried a repair but made no difference.  Haven't spotted any problems on the front end.  So my question is what would I need to test on the front end to see if this matters to me.  What are these tables used for?  Many thanks,  Tony")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 2 months ago, by [tony@10uk.net](/forum/user/6276-tony-10uk-net "View tony@10uk.net's Profile")       [Last Post](/forum/36-reports-statistics/840018-three-hs-mysql-corrupt-tables#61650 "Oh excellent - totally missed that fact.  Many thanks!") 14 years 2 months ago     by [tony@10uk.net](/forum/user/6276-tony-10uk-net "View tony@10uk.net's Profile") | Replies:2  Views:157 | [Last Post](/forum/36-reports-statistics/840018-three-hs-mysql-corrupt-tables#61650 "Oh excellent - totally missed that fact.  Many thanks!") by [tony@10uk.net](/forum/user/6276-tony-10uk-net "View tony@10uk.net's Profile")      14 years 2 months ago |
| [](/forum/36-reports-statistics/840004-authorize-net-is-not-auto-confirming-orders) | [Authorize.net is not auto-confirming orders...?](/forum/36-reports-statistics/840004-authorize-net-is-not-auto-confirming-orders "Hi Nicolas,  I've been used to how the PayPal plugin /system returns to the site and automatically &#91;within 1-2 minutes&#93; toggles an order to 'confirmed' when the payment has been accepted...  Now that I also have Authorize.net on the site, I guess I was expecting the same thing... but it's not happening?  Is that a bug or is that just the way it is with Authorize.net and I will have to go through all orders and manually toggle them to Confirmed?  Thanks for letting me know.. Cheers,  Emmanuel.")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 3 months ago, by [tedstrauss](/forum/user/541-tedstrauss "View tedstrauss's Profile")       [Last Post](/forum/36-reports-statistics/840004-authorize-net-is-not-auto-confirming-orders#61640 "Nevermind for me, YEA! Changing it to AIM worked!") 14 years 2 months ago     by [BeTheDance](/forum/user/141-bethedance "View BeTheDance's Profile") | Replies:9  Views:818 | [Last Post](/forum/36-reports-statistics/840004-authorize-net-is-not-auto-confirming-orders#61640 "Nevermind for me, YEA! Changing it to AIM worked!") by [BeTheDance](/forum/user/141-bethedance "View BeTheDance's Profile")      14 years 2 months ago |
| [](/forum/36-reports-statistics/840013-add-address-form-does-not-work) | [Add address form does not work](/forum/36-reports-statistics/840013-add-address-form-does-not-work "Hi, I am using the Essentials version of Hika Shop. When you try to place an order for a product and it goes to the shopping cart page, it asks you to either log in or register. By selecting either...")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 2 months ago, by [realstra](/forum/user/8342-realstra "View realstra's Profile")       [Last Post](/forum/36-reports-statistics/840013-add-address-form-does-not-work#61602 "There is indeed a bug with it. It should be fixed in next version. You can just create another field in order to do the same.") 14 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8  Views:738 | [Last Post](/forum/36-reports-statistics/840013-add-address-form-does-not-work#61602 "There is indeed a bug with it. It should be fixed in next version. You can just create another field in order to do the same.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 months ago |
| [](/forum/36-reports-statistics/840000-custom-quantity-tax-plugin-not-working) | [Custom Quantity tax plugin not working](/forum/36-reports-statistics/840000-custom-quantity-tax-plugin-not-working "Hi. I wanted to calculate my invoices tax from the sum of the prices without tax of all of the order products, so I installed the custom quantity tax plugin that was made for that purpose. I activate...")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 3 months ago, by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")       [Last Post](/forum/36-reports-statistics/840000-custom-quantity-tax-plugin-not-working#61392 "OK. Thanks for the good support.") 14 years 2 months ago     by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile") | Replies:19  Views:592 | [Last Post](/forum/36-reports-statistics/840000-custom-quantity-tax-plugin-not-working#61392 "OK. Thanks for the good support.") by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")      14 years 2 months ago |
| [](/forum/36-reports-statistics/839988-adding-characteristics-to-products) | [Adding characteristics to products](/forum/36-reports-statistics/839988-adding-characteristics-to-products "Hi,  A strange issue has been encountered, since upgrading to 1.5.8, when adding characteristics to products.  After adding a Characteristic to a product and then going to the 'Manage Variants' screen only one variant is displayed. I've looked at the database hikashop&#95;product table and sure enough there is only one variant listed.  I have created a new test product and a new test Characteristic but the issue persists.  I have a custom modification in administrator/components/com&#95;hikashop/classes/product.php.function updateCharacteristics  That creates product codes xxxx01, xxxx02, xxxx03 etc. I restored the original code but still the issue persists. Interestingly, as you can see from one of the images, the only variant present in the list is what should be the second variant created - I would expect it to be 9998887701, not 9997777702, as this is the first variant created by the code above.  Just to compound the issue, I have had it work as expected, only to use the same characteristic on another product and it not work. It fails far more often than it succeeds, though.  The default size drop down always shows the sizes available for the characteristic, but I guess that may be populated from the characteristic data rather than the product.  Please let me know if further information is required.  Regards, Martyn.")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 4 months ago, by [expertbeginner](/forum/user/4889-expertbeginner "View expertbeginner's Profile")       [Last Post](/forum/36-reports-statistics/839988-adding-characteristics-to-products?start=20#61362 "Nicolas,  I am Ok with that, but I have already removed that product and created it again from scratch. So far it works fine.  If I come across the issue again, I will PM you details of my backend.  Thanks for support.") 14 years 2 months ago     by [watashi](/forum/user/8585-watashi "View watashi's Profile")   - [1](/forum/36-reports-statistics/839988-adding-characteristics-to-products?start=0 "Page:1") - [2](/forum/36-reports-statistics/839988-adding-characteristics-to-products?start=20 "Page:2") | Replies:20  Views:772 | [Last Post](/forum/36-reports-statistics/839988-adding-characteristics-to-products?start=20#61362 "Nicolas,  I am Ok with that, but I have already removed that product and created it again from scratch. So far it works fine.  If I come across the issue again, I will PM you details of my backend.  Thanks for support.") by [watashi](/forum/user/8585-watashi "View watashi's Profile")      14 years 2 months ago |
| [](/forum/36-reports-statistics/840012-problems-uploading-images-to-product-page) | [Problems uploading images to product page](/forum/36-reports-statistics/840012-problems-uploading-images-to-product-page "Hi everyone  I am new to all this and really need help please.  I am helping an artist friend get a website set up.  I have downloaded Joomla and then the HikaShop component. I have managed to get a website set up but I am having serious problems adding pictures. It just wont upload any. The online shop seems to be working fine apart from this but as she is an artist selling her pictures this caused a problem when I cant get images uploaded.  The process I follow is:  Components -&gt; HikaShop -&gt; Products -&gt; I then choose a category and then a product and click to open the product  Then go to Image (on right hand side) -&gt; Add Image  It lets me choose a picture from my computer and when I press upload it trys to connect and the the screen goes blank.  Please note that I am totally new to Joomla and HikaShop so I am technically unable to do an changes to code or programming. I have just followed the basic instructions to help set the site up.  I would really appreciate any help on this.  I am using Joomla 2.5  Many thanks")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 2 months ago, by [Eoin](/forum/user/8575-eoin "View Eoin's Profile")       [Last Post](/forum/36-reports-statistics/840012-problems-uploading-images-to-product-page#61127 "Hi Nicolas  I have resized the photos and they are uploading to the website.  Thank you very much for your assistance with this  I will definitely be recommending HikaShop to friends. Not only is the software easy to use, especially for a novice website builder, but the help and support is excellent.  Thanks once again  Eoin") 14 years 2 months ago     by [Eoin](/forum/user/8575-eoin "View Eoin's Profile") | Replies:8  Views:480 | [Last Post](/forum/36-reports-statistics/840012-problems-uploading-images-to-product-page#61127 "Hi Nicolas  I have resized the photos and they are uploading to the website.  Thank you very much for your assistance with this  I will definitely be recommending HikaShop to friends. Not only is the software easy to use, especially for a novice website builder, but the help and support is excellent.  Thanks once again  Eoin") by [Eoin](/forum/user/8575-eoin "View Eoin's Profile")      14 years 2 months ago |
| [](/forum/36-reports-statistics/840011-after-creating-10000-category-the-page-is-blank) | [after creating 10000 category the page is blank](/forum/36-reports-statistics/840011-after-creating-10000-category-the-page-is-blank "Hello, I have added 10000 categories in hikashop. But now I can not see in my administration panel nothing. I mean, when I click on hikashop categories in my joomla administration, it shows like blank. top is showing but the main body is blank. I am uploading the screenshot. Please check.  Thanks Zaman")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 2 months ago, by [azpayelbd](/forum/user/8234-azpayelbd "View azpayelbd's Profile")       [Last Post](/forum/36-reports-statistics/840011-after-creating-10000-category-the-page-is-blank#60839 "Hi,  How did you add your categories ? CSV ? Or via the database ? Also, could you try to set the &quot;error reporting&quot; option of the joomla configuration to &quot;maximum&quot; and the debug mode option on so that we can see the error messages.") 14 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:167 | [Last Post](/forum/36-reports-statistics/840011-after-creating-10000-category-the-page-is-blank#60839 "Hi,  How did you add your categories ? CSV ? Or via the database ? Also, could you try to set the &quot;error reporting&quot; option of the joomla configuration to &quot;maximum&quot; and the debug mode option on so that we can see the error messages.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 months ago |
| [](/forum/36-reports-statistics/839740-billing-shipping-address) | [Billing &amp; Shipping Address](/forum/36-reports-statistics/839740-billing-shipping-address "Hi,  When in orders if you make a change to the shipping address this change reflects in the billing address which you may not want. example A customer has emailed me after placing an order and forgot to add the shipping address, when I change the address it also changes the billing address which I do not want to happen?  thanks")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 15 years 8 months ago, by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")       [Last Post](/forum/36-reports-statistics/839740-billing-shipping-address#60691 "Here is the solution:   www.hikashop.com/en/forum/3-bug-report/5...ges-issue.html#60000") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8  Views:894 | [Last Post](/forum/36-reports-statistics/839740-billing-shipping-address#60691 "Here is the solution:   www.hikashop.com/en/forum/3-bug-report/5...ges-issue.html#60000") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/36-reports-statistics/840010-custom-field-and-truncation-issue) | [Custom Field and Truncation Issue](/forum/36-reports-statistics/840010-custom-field-and-truncation-issue "On the Registration page, during check-out, I need to add a custom field--i.e. a single selection dropdown. The contents of the dropdown comprises over 1200 items. Unfortunately, a truncation effect...")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 3 months ago, by [tspires](/forum/user/7391-tspires "View tspires's Profile")       [Last Post](/forum/36-reports-statistics/840010-custom-field-and-truncation-issue#60514 "Hey nicolas, as always, thanks for the insight and assistance. We are needing customers to identify an entity with their order and the list of entities is quite extensive. As I said, I wasn't sure if it was a bug report or by design, though you've answered that question. I came close to changing the data type for that field but thought I'd wait to confirm it wasn't a bug. Change has been made and everything looks good! I use the old MySQL Query Browser. Knowing the format for the dropdown list, I was able to format my data correctly and simply copy-paste into the field directly (via MySQL Query Browser).") 14 years 3 months ago     by [tspires](/forum/user/7391-tspires "View tspires's Profile") | Replies:2  Views:512 | [Last Post](/forum/36-reports-statistics/840010-custom-field-and-truncation-issue#60514 "Hey nicolas, as always, thanks for the insight and assistance. We are needing customers to identify an entity with their order and the list of entities is quite extensive. As I said, I wasn't sure if it was a bug report or by design, though you've answered that question. I came close to changing the data type for that field but thought I'd wait to confirm it wasn't a bug. Change has been made and everything looks good! I use the old MySQL Query Browser. Knowing the format for the dropdown list, I was able to format my data correctly and simply copy-paste into the field directly (via MySQL Query Browser).") by [tspires](/forum/user/7391-tspires "View tspires's Profile")      14 years 3 months ago |
| [](/forum/36-reports-statistics/839963-checkout-error-on-address-confirm-step) | [Checkout error on address confirm step](/forum/36-reports-statistics/839963-checkout-error-on-address-confirm-step "Hello,  I recently began using hikashop for our start-up online store. The store was operating just fine until we moved the site to a new Virtual Private Server. Everything seems to work fine until checkout. The first step (confirming the cart) works fine. When we hit next to go to billing/shipping address, we get an internal server error. If I click on a step further down the line, it will go to that step, but stop because the address hasn't been filled in. I have played with the order of the checkout procedure and always get hung on the address part of the checkout. I have checked to make sure the users we are ordering with have valid addresses.  The site is CajunDaddyOnline.com, but isnt live yet. If anyone can help me, I would be happy to give access to the front and/or backend of the site.  Thanks in advance for any help!")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 5 months ago, by [pateaux](/forum/user/7709-pateaux "View pateaux's Profile")       [Last Post](/forum/36-reports-statistics/839963-checkout-error-on-address-confirm-step#60468 "That problem was something else since it was happening when clicking &quot;next&quot;, not when accessing the address step via the progress bar. Your problem is:   www.hikashop.com/en/forum/3-bug-report/6...h-address.html#60467") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:344 | [Last Post](/forum/36-reports-statistics/839963-checkout-error-on-address-confirm-step#60468 "That problem was something else since it was happening when clicking &quot;next&quot;, not when accessing the address step via the progress bar. Your problem is:   www.hikashop.com/en/forum/3-bug-report/6...h-address.html#60467") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/36-reports-statistics/839984-affiliate-fee-not-registered) | [Affiliate fee not registered](/forum/36-reports-statistics/839984-affiliate-fee-not-registered "I created an affiliate account a1 and set a custom fee and then created another account a2 and bought a product form a2 with the first account a1 as the partner. I then manually changed the order to...")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 4 months ago, by [mohamed](/forum/user/5767-mohamed "View mohamed's Profile")       [Last Post](/forum/36-reports-statistics/839984-affiliate-fee-not-registered#60456 "I fixed it now and it works. I just wanted to be the last person to edit the fee so I thought if it I put the code in the onBefore something could override it in the onAfter giving me the idea to put...") 14 years 3 months ago     by [mohamed](/forum/user/5767-mohamed "View mohamed's Profile") | Replies:14  Views:998 | [Last Post](/forum/36-reports-statistics/839984-affiliate-fee-not-registered#60456 "I fixed it now and it works. I just wanted to be the last person to edit the fee so I thought if it I put the code in the onBefore something could override it in the onAfter giving me the idea to put...") by [mohamed](/forum/user/5767-mohamed "View mohamed's Profile")      14 years 3 months ago |
| [](/forum/36-reports-statistics/840009-error-whenever-i-try-to-save-something-in-hikashop) | [Error whenever I try to save something in hikashop](/forum/36-reports-statistics/840009-error-whenever-i-try-to-save-something-in-hikashop "Not Acceptable  An appropriate representation of the requested resource /administrator/index.php could not be found on this server.  Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.  I checked and the /administrator/index.php is available  I just moved to a new host so it may have something to with that but the rest of joomla works fine")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 3 months ago, by [mohamed](/forum/user/5767-mohamed "View mohamed's Profile")       [Last Post](/forum/36-reports-statistics/840009-error-whenever-i-try-to-save-something-in-hikashop#60422 "Looking around online, it seems that the problem could be solved by clearing your browser's cookies/cache:   forum.joomla.org/viewtopic.php?f=7&amp;t=595329  Could you try that ? If that doesn't work, it could well be a server configuration issue. Some other users are reporting similar issues on some servers with other extensions or joomla itself:   forum.joomla.org/viewtopic.php?f=620&amp;t=698816  In that case, I would encourage to contact your hosting company.") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2  Views:224 | [Last Post](/forum/36-reports-statistics/840009-error-whenever-i-try-to-save-something-in-hikashop#60422 "Looking around online, it seems that the problem could be solved by clearing your browser's cookies/cache:   forum.joomla.org/viewtopic.php?f=7&amp;t=595329  Could you try that ? If that doesn't work, it could well be a server configuration issue. Some other users are reporting similar issues on some servers with other extensions or joomla itself:   forum.joomla.org/viewtopic.php?f=620&amp;t=698816  In that case, I would encourage to contact your hosting company.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/36-reports-statistics/840006-address-information-problem) | [address information problem](/forum/36-reports-statistics/840006-address-information-problem "hi,  I have a customer who keeps returning to our website. his address has the village name 'street' unusual I know, but for some reason the website wont accept it. when he puts the word 'street' in, the website changes it to 'address'. I've tried manually editing his address information on the back end - I can only get it to say 'street' if I put a comma after the word, otherwise it stays as 'address'.  any ideas?  kind regards, Tanya")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 3 months ago, by [tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")       [Last Post](/forum/36-reports-statistics/840006-address-information-problem#59789 "Hi,  Yes, that's the same problème as this one:   www.hikashop.com/en/forum/3-bug-report/5...-causes-problem.html  That modification should solve the problem I think.") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:479 | [Last Post](/forum/36-reports-statistics/840006-address-information-problem#59789 "Hi,  Yes, that's the same problème as this one:   www.hikashop.com/en/forum/3-bug-report/5...-causes-problem.html  That modification should solve the problem I think.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/36-reports-statistics/839857-ups-package-grouping) | [UPS Package Grouping](/forum/36-reports-statistics/839857-ups-package-grouping "I've successfully have the UPS plugin working, however, it seems to be fetching rates by adding each individual product as separate packages, rather then grouping them as one complete package. I have...")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 11 months ago, by [thirdsun](/forum/user/4837-thirdsun "View thirdsun's Profile")       [Last Post](/forum/36-reports-statistics/839857-ups-package-grouping#59775 "We fixed unit conversions on our end so it should work much better with the version and from next version of HikaShop on.  For Fedex and USPS, there are plugins that were developed by third party developers:   www.hikashop.com/forum/2-general-talk-ab...art=20&amp;lang=en#21838    www.hikashop.com/en/forum/2-general-talk...ng-plugin.html#53867") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:447 | [Last Post](/forum/36-reports-statistics/839857-ups-package-grouping#59775 "We fixed unit conversions on our end so it should work much better with the version and from next version of HikaShop on.  For Fedex and USPS, there are plugins that were developed by third party developers:   www.hikashop.com/forum/2-general-talk-ab...art=20&amp;lang=en#21838    www.hikashop.com/en/forum/2-general-talk...ng-plugin.html#53867") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/36-reports-statistics/840007-error-undefined-variable-weight-unit) | [Error "undefined variable: weight\_unit"](/forum/36-reports-statistics/840007-error-undefined-variable-weight-unit "I found an error on the product page  Notice: Undefined variable: weight&#95;unit in /home/madeinvi/public&#95;html/administrator/components/com&#95;hikashop/types/volume.php on line 26  I am pretty sure this error was not present yesterday. Today I worked on my website but I didn't install any new extensions  Do you know what is the reason?  (PS: if you want I can send you the URL, username and password) &#42;&#42;&#42; UPDATE &#42;&#42;&#42; I discoverd the reason. In Joomla I setted the Error Reporting at &quot;Maximum&quot;. If you use &quot;System Default&quot; there isn't any message. The question is, is it normal this behaviour?")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 3 months ago, by [Teto](/forum/user/8045-teto "View Teto's Profile")       [Last Post](/forum/36-reports-statistics/840007-error-undefined-variable-weight-unit#59764 "Hi,  This problem would be solve in the next release of HikaShop. You can manually fix this problem by modify the line 26 in the file administrator/components/com&#95;hikashop/types/volume.php To :  Regards,") 14 years 3 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:199 | [Last Post](/forum/36-reports-statistics/840007-error-undefined-variable-weight-unit#59764 "Hi,  This problem would be solve in the next release of HikaShop. You can manually fix this problem by modify the line 26 in the file administrator/components/com&#95;hikashop/types/volume.php To :  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      14 years 3 months ago |
| [](/forum/36-reports-statistics/839894-add-user-to-specific-usergroup-after-purchase) | [Add user to specific usergroup after purchase?](/forum/36-reports-statistics/839894-add-user-to-specific-usergroup-after-purchase "Hello! I restrict certain aresas (video categories) of my site to users of specific groups. Namely those who pay for access to certain categories are added to that usergroup.  Is it possible to have someone buy a product in HikaShop and upon successful payment they are automatically added to that usergroup?  Thanks!")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 9 months ago, by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")       [Last Post](/forum/36-reports-statistics/839894-add-user-to-specific-usergroup-after-purchase#59713 "it works!!!!! :P  i'm becoming a PHP expert..... i'm joking i am really far from that... ;-) (  I added the code in the &quot;quantity&quot; file of the &quot;product&quot;  $user =&amp; JFactory::getUser(); $userGroups = JAccess::getGroupsByUser($user-&gt;id, true); if (!in&#95;array(9,$userGroups)) { ?&gt; &lt;p&gt; &lt;span style=&quot;font-size: 8pt;&quot;&gt;&lt;a class=&quot;art-button&quot; href=&quot;index.php?option=com&#95;content&amp;amp;view=category&amp;amp;layout=blog&amp;amp;id=9&amp;amp;Itemid=112&quot;&gt;Solo per Abbonati&lt;/a&gt;&lt;/span&gt; &lt;/p&gt; &lt;?php return; }  Thank you nicolas, without your help it was impossible to find the solution. I am really very happy of my choice (Hikashop Business)!") 14 years 3 months ago     by [Teto](/forum/user/8045-teto "View Teto's Profile") | Replies:18  Views:925 | [Last Post](/forum/36-reports-statistics/839894-add-user-to-specific-usergroup-after-purchase#59713 "it works!!!!! :P  i'm becoming a PHP expert..... i'm joking i am really far from that... ;-) (  I added the code in the &quot;quantity&quot; file of the &quot;product&quot;  $user =&amp; JFactory::getUser(); $userGroups = JAccess::getGroupsByUser($user-&gt;id, true); if (!in&#95;array(9,$userGroups)) { ?&gt;  Solo per Abbonati  php return; }  Thank you nicolas, without your help it was impossible to find the solution. I am really very happy of my choice (Hikashop Business)!") by [Teto](/forum/user/8045-teto "View Teto's Profile")      14 years 3 months ago |
| [](/forum/36-reports-statistics/840005-order-does-not-save-on-the-database) | [order does not save on the database](/forum/36-reports-statistics/840005-order-does-not-save-on-the-database "when we tried to create a new order recently the products does not appear on order report. when we tried to on the debug mode this come out. can you help us see the cause of the problem?")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 3 months ago, by [Yuji](/forum/user/7438-yuji "View Yuji's Profile")       [Last Post](/forum/36-reports-statistics/840005-order-does-not-save-on-the-database#59711 "i already solved the problem by unpublishing default custom field") 14 years 3 months ago     by [Yuji](/forum/user/7438-yuji "View Yuji's Profile") | Replies:1  Views:186 | [Last Post](/forum/36-reports-statistics/840005-order-does-not-save-on-the-database#59711 "i already solved the problem by unpublishing default custom field") by [Yuji](/forum/user/7438-yuji "View Yuji's Profile")      14 years 3 months ago |
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