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#  [Reports &amp; Statistics](/forum/36-reports-statistics "View Category 'Reports &amp; Statistics'")  341 topics

| All there is to know about reports and statisctics |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/36-reports-statistics/839980-problem-with-popup-image-on-variants) | [Problem with PopUp image on variants](/forum/36-reports-statistics/839980-problem-with-popup-image-on-variants "Hi HikaShop,  A bit of a curly one that I just cannot nut out.  I am using Joomla 2.5.6, JCE with Mediabox.  I am setting up my shop and all going well except I am have an issue with pop up images with my variants in that the first one will work then subsequent ones will open in new page/tab.  My product setup is probably slightly different to the norm in that in my description area for each product/varient I am using {loadposition xxx} and loading a custom HTML module in place of the description (for ease of editing and info replication throughout the site and import/export for product editing etc)  Here is the issue:  On first landing on the page, the popup in the description area works, but if another variant is selected, it will open in a new tab.  Any suggestions on this would be greatly appreciated.  Regards  Simon B  EDIT... I have just tried an alternative. Instead of using {loadposition xxx} for description I have put the description in as normal but still no difference... any variant from parent will not allow popup.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 4 months ago, by [sambob](/forum/user/7887-sambob "View sambob's Profile")       [Last Post](/forum/36-reports-statistics/839980-problem-with-popup-image-on-variants#55061 "Yep seems to be working...  This is what I am using (should anyone else be looking at it).  Instead of the JCE... &lt;a class=&quot;jcepopup&quot; type=&quot;image&quot; target=&quot;&#95;blank&quot; etc etc...  &lt;p&gt;&lt;a title=&quot;YOUR-TITLE&quot; rel=&quot;{handler: 'image'}&quot; target=&quot;&#95;blank&quot; href=&quot;POPUP-IMAGE.jpg&quot;onclick=&quot;SqueezeBox.fromElement(this,{parse: 'rel'});return false;&quot; id=&quot;FIX-STD 19mm&quot;&gt;&lt;img style=&quot;vertical-align: top;&quot; alt=&quot;FIX systems-diagram&quot; src=&quot;INITIAL-DISPLAY-IMAGE.jpg&quot; width=&quot;200&quot; height=&quot;47&quot; /&gt;&lt;/a&gt;&lt;p&gt;  Will test further and report back.") 14 years 4 months ago     by [sambob](/forum/user/7887-sambob "View sambob's Profile") | Replies:9  Views:1405 | [Last Post](/forum/36-reports-statistics/839980-problem-with-popup-image-on-variants#55061 "Yep seems to be working...  This is what I am using (should anyone else be looking at it).  Instead of the JCE... a class=&quot;jcepopup&quot; type=&quot;image&quot; target=&quot;&#95;blank&quot; etc etc...    Will test further and report back.") by [sambob](/forum/user/7887-sambob "View sambob's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839979-bug-error-in-paypal-and-account-edit-business) | [Bug/error in paypal and account edit. Business](/forum/36-reports-statistics/839979-bug-error-in-paypal-and-account-edit-business "I have this error on Checkout:  Please configure your payment methods No payment methods found  I am still getting this error after following all suggestions in the support forum. Using USPS shipment plugin and paypal basic plugin. I have configured all, saved and published trying various configs. It was connecting to paypal before USPS plug was installed, but no config changes seem to make any difference.  In addition, I have an error in user account edit:  Warning: SimpleXMLElement::addAttribute() &#91;simplexmlelement.addattribute&#93;: Attribute already exists in /home/stevehhb/public&#95;html/libraries/gantry/core/utilities/gantryjformfieldaccessor.class.php on line 37  Please assist. Thanks")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 4 months ago, by [tpriordan](/forum/user/7883-tpriordan "View tpriordan's Profile")       [Last Post](/forum/36-reports-statistics/839979-bug-error-in-paypal-and-account-edit-business#54939 "Make sure that you don't have any shipping methods selected in the &quot;shipping methods&quot; restriction option of your paypal plugin and paypal will display.  For the error message. It's not related to HikaShop but to your template. Please ask your template provider for a solution. All I can tell you is that if you set the &quot;error reporting&quot; option of the joomla configuration to &quot;none&quot;, you won't get the error message anymore. But it would be better if they could fix their code. Note that the user account page is a joomla page, not a HikaShop page.") 14 years 4 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:436 | [Last Post](/forum/36-reports-statistics/839979-bug-error-in-paypal-and-account-edit-business#54939 "Make sure that you don't have any shipping methods selected in the &quot;shipping methods&quot; restriction option of your paypal plugin and paypal will display.  For the error message. It's not related to HikaShop but to your template. Please ask your template provider for a solution. All I can tell you is that if you set the &quot;error reporting&quot; option of the joomla configuration to &quot;none&quot;, you won't get the error message anymore. But it would be better if they could fix their code. Note that the user account page is a joomla page, not a HikaShop page.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839974-product-page-display-problem-content-menus) | [Product page display problem / Content Menus](/forum/36-reports-statistics/839974-product-page-display-problem-content-menus "Hi,  Further updates at bottom of page - original post left in for historic purposes.  I have an issue where my product categories all have a border applied which is what I want, this seems to take it's style from the menu item I created. However when you drill down through the categories and the page of products is displayed there is no border. Also it is displaying the discount amount, which I have set to no in the default product display settings (discount does not show when the link is followed to an individual product, but on the page with all products displayed for the category it does).  As an update to this I have borders now but not sure how. I am not understanding the content menu operation at all, but this would seem to control the output on the pages.  The problem now is I have created a new content menu item pointing at one of my top level categories and another that is a sub category. The top level menu item seems to control all sub menu output, i.e if I change the number of columns in that menu it works, if I change the number of columns in the sub category menu it makes no difference. Next issue is that when trying to add to the Joomla menu structure I can't save it as I get a message &quot;Save failed with the following error: MenusTableMenu: :move Failed - Cannot move the node to be a child of itself&quot; I assume I am building the menu/category structure incorrectly somehow, but have no idea where I'm going wrong.  To summarize I have created a menu module called &quot;Shop Menu&quot; I have created a content menu for the first category under &quot;Product Categories&quot; called &quot;telephone systems&quot; that is assign to a category of the same name. I have created a content menu called &quot;Panasonic Telephone Systems&quot; and assigned that to a category of the same name that is a sub category of &quot;telephone Systems&quot; Altering the settings of the menu for &quot;telephone systems&quot; affects both the output of that category and of sub categories. I cannot find anything except under the config display options for altering the output of a product listing layout, but somehow this has miraculously altered itself, clearing up the initial issues I was having, but leaving me with no way of further configuring this output.  I am completely confused. I have no problem with deleting everything and starting from scratch if that would help with sorting this out. Any suggestions would be greatly appreciated.  OK - got the menu saving issue sorted by creating in Joomla and then setting up Hikashop proprties. This has now resolved my issues with layout etc. but leaves 1 small issue. When following the links in the menu everything displays as I have set it in the content menu settings. However if I click on a link in the main page e.g. i click on the image of the category/subcategories and follow those links then I am back to my original problem. For example I have a product listing menu item that I have set up with 4 columns 6 items (just to test pagination) If I follow this from the shop menu it works perfectly. However if I click on the link in the main content area it displays 4 columns 8 items. Also from the menu the categories do no display empty sub categories, but if I follow the link in the main content area it displays all sub categories.  OK - Pages display as I want via menu links  URL when using menu /index.php/telephone-systems/panasonic-systems  URL when using image links /index.php/telephone-systems/category/14-panasonic-telephone-systems  Can anyone help me achieve the same output irrespective of which link they use?")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 4 months ago, by [federal](/forum/user/7876-federal "View federal's Profile")       [Last Post](/forum/36-reports-statistics/839974-product-page-display-problem-content-menus#54702 "So HikaShop is indeed a one off fee. On top of that we include with your purchase a 1 year subscription inlcuding support, access to updates and services like the cron task system. That can eventually...") 14 years 4 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:17  Views:1268 | [Last Post](/forum/36-reports-statistics/839974-product-page-display-problem-content-menus#54702 "So HikaShop is indeed a one off fee. On top of that we include with your purchase a 1 year subscription inlcuding support, access to updates and services like the cron task system. That can eventually...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839838-solved-paypal-merchant-shipping-error) | [SOLVED: PayPal Merchant Shipping Error](/forum/36-reports-statistics/839838-solved-paypal-merchant-shipping-error "Joomla 1.5.22 HikaShop 1.5.4  Upon checkout via PayPal, the PayPal website returns the error:  And the user's cart contents are then lost upon return to the website.  I have tried with &quot;Address Override&quot; both on and off, but receive the same error.  An important note, I am in the USA and have configured only the USA Zone for shipping, payment, and the like. However, when checking out in HikaShop a customer's US address is shown incorrectly, which may be leading PayPal to have issue reading the address.  Shipping addresses are showing as:  But the address should be formatted as:  If someone could point me where to make this adjustment, I can give it a shot. I have an older version (1.5.0) of Hikashop on another website (Joomla 1.5.23), which doesn't produce these errors with PayPal. Unfortunately the current website is hosted with a company that is not allowing write privileges on their &quot;custom web app&quot; installs just yet, so I can't tinker with the component or plugin files just yet.  Much appreciation to any and all who can provide insight!")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 15 years 3 weeks ago, by [sidfilmz](/forum/user/1153-sidfilmz "View sidfilmz's Profile")       [Last Post](/forum/36-reports-statistics/839838-solved-paypal-merchant-shipping-error#54701 "Then you could try to toggle the &quot;Customer address&quot; and/or the &quot;no address&quot; options.") 14 years 4 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:2845 | [Last Post](/forum/36-reports-statistics/839838-solved-paypal-merchant-shipping-error#54701 "Then you could try to toggle the &quot;Customer address&quot; and/or the &quot;no address&quot; options.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839977-paypal-payment-plugin-html-messed) | [Paypal payment plugin: HTML messed?](/forum/36-reports-statistics/839977-paypal-payment-plugin-html-messed "Hey guys, Have a problem with the paypal payment plugin (using the business edition). When the user chooses the paypal payment method and hits next there is a screen where it says &quot;wait 10 seconds or click here for pay now&quot;. On this screen all the child HTML nodes in the document - even those part of the template are removed. As such the whole page looks crazy. Anyone experienced this? It's just this one page in Hikashop which isn't working.  Using 1.5.8")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 4 months ago, by [Zeon](/forum/user/3310-zeon "View Zeon's Profile")       [Last Post](/forum/36-reports-statistics/839977-paypal-payment-plugin-html-messed#54693 "Hi,  No one reported such problem.  The HTML of that page for HikaShop is pretty simple and isn't broken as far as I know. You'll find it in the file plugins/hikashoppayment/paypal/paypal&#95;end.php Maybe you could start by looking at that file on your end ?") 14 years 4 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:470 | [Last Post](/forum/36-reports-statistics/839977-paypal-payment-plugin-html-messed#54693 "Hi,  No one reported such problem.  The HTML of that page for HikaShop is pretty simple and isn't broken as far as I know. You'll find it in the file plugins/hikashoppayment/paypal/paypal&#95;end.php Maybe you could start by looking at that file on your end ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839978-vat-check-not-always-working-webservice-error) | [VAT check not always working / webservice error](/forum/36-reports-statistics/839978-vat-check-not-always-working-webservice-error "Hi, I selected the VAT online verification to check the user provided VAT number. During the checkout, when exiting the payment step, the VAT check fails with one of the error messages:  1) No message, it simply stays on the same page  2) A Soap error fetching http header: SoapFault exception: &#91;HTTP&#93; Error Fetching http headers in C:&#92;inetpub&#92;wwwroot&#92;cms&#92;administrator&#92;components&#92;com&#95;hikashop&#92;helpers&#92;vat.php:138 Stack trace: #0 &#91;internal function&#93;: SoapClient-&gt;&#95;&#95;doRequest('&#95;&#95;call('checkVat', Array) #2 C:&#92;inetpub&#92;wwwroot&#92;cms&#92;administrator&#92;components&#92;com&#95;hikashop&#92;helpers&#92;vat.php(138): SoapClient-&gt;checkVat(Array) #3 C:&#92;inetpub&#92;wwwroot&#92;cms&#92;administrator&#92;components&#92;com&#95;hikashop&#92;helpers&#92;vat.php(48): hikashopVatHelper-&gt;onlineCheck('FRXXXXXXXXXXX')  3) A Soap error while parsing the WSDL file: SoapFault exception: &#91;WSDL&#93; SOAP-ERROR: Parsing WSDL: Couldn't load from '  ec.europa.eu/taxation&#95;customs/vies/checkVatService.wsdl ' : failed to load external entity &quot;  ec.europa.eu/taxation&#95;customs/vies/checkVatService.wsdl &quot; in C:&#92;inetpub&#92;wwwroot&#92;cms&#92;administrator&#92;components&#92;com&#95;hikashop&#92;helpers&#92;vat.php:137 Stack trace: #0 C:&#92;inetpub&#92;wwwroot&#92;cms&#92;administrator&#92;components&#92;com&#95;hikashop&#92;helpers&#92;vat.php(137): SoapClient-&gt;SoapClient('  ec.europ ...') #1 C:&#92;inetpub&#92;wwwroot&#92;cms&#92;administrator&#92;components&#92;com&#95;hikashop&#92;helpers&#92;vat.php(48): hikashopVatHelper-&gt;onlineCheck('FRXXXXXXXXXXX')  The complete stack trace report is attached. I have masked the VAT number, but the VAT number is correct and is sometimes validated. I think about a timeout error maybe?  Anyway, how can I bypass this error and check the provided VAT number?  Using Hikashop essential 1.5.8 and joomla 2.5.4 on dev env. (localhost)  Thanks for any advice, g.")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 4 months ago, by [gside](/forum/user/7916-gside "View gside's Profile")       [Last Post](/forum/36-reports-statistics/839978-vat-check-not-always-working-webservice-error#54673 "The website is online but not the webservice:   ec.europa.eu/taxation&#95;customs/vies/checkVatService.wsdl  Nor all the links related to it in the FAQ of the VIES:   ec.europa.eu/taxation&#95;customs/vies/faq.html#item&#95;16  That's indeed the case. If the VIES website is down, then the VAT numbers cannot be checked. So far, the webservice has been quite reliable so there was no need to have such fallback system. You can disable the online check and only rely on the regex check and possibly manually verify the VAT numbers before shipping your goods in the mean time.") 14 years 4 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:843 | [Last Post](/forum/36-reports-statistics/839978-vat-check-not-always-working-webservice-error#54673 "The website is online but not the webservice:   ec.europa.eu/taxation&#95;customs/vies/checkVatService.wsdl  Nor all the links related to it in the FAQ of the VIES:   ec.europa.eu/taxation&#95;customs/vies/faq.html#item&#95;16  That's indeed the case. If the VIES website is down, then the VAT numbers cannot be checked. So far, the webservice has been quite reliable so there was no need to have such fallback system. You can disable the online check and only rely on the regex check and possibly manually verify the VAT numbers before shipping your goods in the mean time.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839890-lost-all-images-and-thumbnails) | [Lost all images and thumbnails](/forum/36-reports-statistics/839890-lost-all-images-and-thumbnails "Hi All  Have finally uploaded hikashop and have lost all my images and thumbnail with joomla any ideas please  Paul O B")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 9 months ago, by [PaulOB](/forum/user/5694-paulob "View PaulOB's Profile")       [Last Post](/forum/36-reports-statistics/839890-lost-all-images-and-thumbnails#54612 "Maybe it's because you set an upload folder which is not the same in your local server and your new server ?  Anyway, it's seems that you are all set now.") 14 years 4 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:10  Views:580 | [Last Post](/forum/36-reports-statistics/839890-lost-all-images-and-thumbnails#54612 "Maybe it's because you set an upload folder which is not the same in your local server and your new server ?  Anyway, it's seems that you are all set now.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839938-log-in-500-error) | [Log in 500 error](/forum/36-reports-statistics/839938-log-in-500-error "Hi Nicolas If a user (account created previously) logs in, and accidentally enters an email address in the username box, on submit he is presented with a 500 error. Is there some way to make this more graceful? It is very ugly and confusing for the punter. It happens on your demo site too. rgds emmdee")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 6 months ago, by [emmdee](/forum/user/4217-emmdee "View emmdee's Profile")       [Last Post](/forum/36-reports-statistics/839938-log-in-500-error#54609 "thanks emmdee - I also had this exact problem, but making sure both the temp and the log paths were entered correctly has fixed it  :)") 14 years 4 months ago     by [akcreation](/forum/user/4570-akcreation "View akcreation's Profile") | Replies:5  Views:2127 | [Last Post](/forum/36-reports-statistics/839938-log-in-500-error#54609 "thanks emmdee - I also had this exact problem, but making sure both the temp and the log paths were entered correctly has fixed it  :)") by [akcreation](/forum/user/4570-akcreation "View akcreation's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839976-backend-shops-full-text-list-of-hikashop-headers) | [Backend shops full text list of hikashop headers](/forum/36-reports-statistics/839976-backend-shops-full-text-list-of-hikashop-headers "Hi,  I recently installed the Hika Essential package. Immediately I am seeing a complete list (HikaShop System Configuration Zones Payment methods Shipping methods Taxes Currencies Order statuses Products Add a product Products Categories Characteristics Brands Import Customers Customers Vote Orders Orders Discounts Display Views Content menus Content modules Custom fields Help Documentation Update / About Forum qm&#95;create(0,false,0,250,false,false,false,false,false);) at the top of every page in the backend. This list is text only (not clickable).  Below the list is the new widget button and below that it seems fine. Please check the attachment to see what is happening. How can I remove this?  Many thanks, Luke")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 4 months ago, by [lukehold](/forum/user/7907-lukehold "View lukehold's Profile")       [Last Post](/forum/36-reports-statistics/839976-backend-shops-full-text-list-of-hikashop-headers#54554 "Thanks, that was a perfect fix.") 14 years 4 months ago     by [lukehold](/forum/user/7907-lukehold "View lukehold's Profile") | Replies:2  Views:816 | [Last Post](/forum/36-reports-statistics/839976-backend-shops-full-text-list-of-hikashop-headers#54554 "Thanks, that was a perfect fix.") by [lukehold](/forum/user/7907-lukehold "View lukehold's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839975-file-not-found-error) | ["File not found" error !!](/forum/36-reports-statistics/839975-file-not-found-error "I have a site for donwloadable media and files, i have 2 categories , one for sale video, the second for free video; the firt categories of product have no problem, the second report an error when u...")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 4 months ago, by [degritscio](/forum/user/7021-degritscio "View degritscio's Profile")       [Last Post](/forum/36-reports-statistics/839975-file-not-found-error#54480 "I found the problem..is not the file name or other is just the directory...the dirctory was correct but seems that for free download don't need the public&#95;html at the start...so all is ok for...") 14 years 4 months ago     by [degritscio](/forum/user/7021-degritscio "View degritscio's Profile") | Replies:8  Views:642 | [Last Post](/forum/36-reports-statistics/839975-file-not-found-error#54480 "I found the problem..is not the file name or other is just the directory...the dirctory was correct but seems that for free download don't need the public&#95;html at the start...so all is ok for...") by [degritscio](/forum/user/7021-degritscio "View degritscio's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839972-shipping-depending-payments-after-upgr-to-1-5-8) | [Shipping depending payments after upgr. to 1.5.8](/forum/36-reports-statistics/839972-shipping-depending-payments-after-upgr-to-1-5-8 "Have setup payments depending on shipping methode on checkout.  Just two shipping methodes active, the manual.php and a self written shipping plugin. In payments, selected the shipping methodes where the payments should show up.  worked perfectly in 1.5.6.  Upgraded to 1.5.8 and this does not seem to work anymore... all payment modules show up all the time, no matter which shipping is selected.  I disabled (and later removed) my own shipping module to be sure it has nothing to do with that self written module, but even then all payment options turns up.  is this a known issue or ??  thx in advance!")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 5 months ago, by [hko](/forum/user/3515-hko "View hko's Profile")       [Last Post](/forum/36-reports-statistics/839972-shipping-depending-payments-after-upgr-to-1-5-8#54337 "Thank you, yes this is all good now.") 14 years 4 months ago     by [Devine](/forum/user/2915-devine "View Devine's Profile") | Replies:4  Views:656 | [Last Post](/forum/36-reports-statistics/839972-shipping-depending-payments-after-upgr-to-1-5-8#54337 "Thank you, yes this is all good now.") by [Devine](/forum/user/2915-devine "View Devine's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839684-site-members-as-sellers) | [Site members as sellers?](/forum/36-reports-statistics/839684-site-members-as-sellers "Hi,  I wonder if you thought about possibility to allow users (members) to sell they stuff on HikaShop. I know that guys from dioscouri with their &quot;Tienda&quot; works on this.  There also exist some integrations for JomSocial and VirtueMart where JomSocial members can sell on VM you can see the integration here:    www.nordmograph.com/en/downloads/details...e-for-jomsocial.html  Since I love your HS simplicity and aproach I would like to see something which will allow my community members sells they stuff on my Store.  Again, thank you for all your effort in developing this shopping cart ;)")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 15 years 11 months ago, by [jerzy](/forum/user/338-jerzy "View jerzy's Profile")       [Last Post](/forum/36-reports-statistics/839684-site-members-as-sellers?start=20#54185 "My vote too! I'm waiting! B)") 14 years 4 months ago     by [pcconsult](/forum/user/4174-pcconsult "View pcconsult's Profile")   - [1](/forum/36-reports-statistics/839684-site-members-as-sellers?start=0 "Page:1") - [2](/forum/36-reports-statistics/839684-site-members-as-sellers?start=20 "Page:2") | Replies:24  Views:2693 | [Last Post](/forum/36-reports-statistics/839684-site-members-as-sellers?start=20#54185 "My vote too! I'm waiting! B)") by [pcconsult](/forum/user/4174-pcconsult "View pcconsult's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839763-joomla-registration-not-passing-info-to-hikashop) | [Joomla registration not passing info to HikaShop](/forum/36-reports-statistics/839763-joomla-registration-not-passing-info-to-hikashop "Greetings. When a user creates an account with the Joomla login module in IE 7, the only information that gets passed to HikaShop is the email.  So, when a user then tries to buy something, there is a problem in the checkout process. On the shipping screen, it asks for the users shipping information and then also the email address. When the email is entered that was previously entered, it says that the email is already in use.  Also, when a user tries to register only within HikaShop, (not using the Joomla registration) when they are able to get past the registration screen and it shows the address correctly. But, then it goes to the address screen again and it is completely blank. If &quot;Next&quot; is selected, the message &quot;Please create or select an address&quot; shows up, and there is not way to proceed.  So, at this point, I don't think any users that are using IE can successfully purchase anything, whether they register within Joomla or Hikashop.  Incidentally, if the user registers within HikaShop, all the correct user information shows up in both the Joomla user list and Hikashop's user list.  But, once again, if someone registers within the Joomla registration, HikaShop does not recognize anything but their email.  Please help.  Everything so far works correctly in Safari and Firefox on the Mac.    www.watchandtrain.com  Thanks.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 15 years 6 months ago, by [jmilli](/forum/user/749-jmilli "View jmilli's Profile")       [Last Post](/forum/36-reports-statistics/839763-joomla-registration-not-passing-info-to-hikashop#54177 "There is no plugin that I know of for know.  However, we discussed such development this week on the french forum in that thread :   www.hikashop.com/forum/5-support-en-fran...n.html?lang=fr#53283  It seems that Garstud is interested into developing such synchronization plugin and definitely has the skills for that. So you might want to contact him about that. I'm sure that a financial contribution would motivate him, if you know what I mean ;)") 14 years 4 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:14  Views:2587 | [Last Post](/forum/36-reports-statistics/839763-joomla-registration-not-passing-info-to-hikashop#54177 "There is no plugin that I know of for know.  However, we discussed such development this week on the french forum in that thread :   www.hikashop.com/forum/5-support-en-fran...n.html?lang=fr#53283  It seems that Garstud is interested into developing such synchronization plugin and definitely has the skills for that. So you might want to contact him about that. I'm sure that a financial contribution would motivate him, if you know what I mean ;)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 4 months ago |
| [](/forum/36-reports-statistics/839964-address-form) | [Address form](/forum/36-reports-statistics/839964-address-form "Hello, i have installed joomla 2.5.4 and hikashop 1.5.8 version for a test and decide which product use for my new shop on line. the hika is very nice but the form address is blank. can you help me? thanks")         Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 5 months ago, by [liberoc](/forum/user/370-liberoc "View liberoc's Profile")       [Last Post](/forum/36-reports-statistics/839964-address-form#53933 "thanks, now go!") 14 years 5 months ago     by [liberoc](/forum/user/370-liberoc "View liberoc's Profile") | Replies:7  Views:718 | [Last Post](/forum/36-reports-statistics/839964-address-form#53933 "thanks, now go!") by [liberoc](/forum/user/370-liberoc "View liberoc's Profile")      14 years 5 months ago |
| [](/forum/36-reports-statistics/839929-import-from-virtuemart-imported-orders-1) | [Import from Virtuemart - Imported Orders: -1](/forum/36-reports-statistics/839929-import-from-virtuemart-imported-orders-1 "Just imported from Virtuemart. Got products, customer address, but no orders? Checked the jos&#95;hikashop&#95;config vm&#95;import&#95;last&#95;vm&#95;order and the value was 0. Ran import again, same result. vm&#95;import&#95;last&#95;vm&#95;order still at 0.  Any thoughts?")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 7 months ago, by [IP3](/forum/user/6885-ip3 "View IP3's Profile")       [Last Post](/forum/36-reports-statistics/839929-import-from-virtuemart-imported-orders-1#53920 "Ah, that did it! Like a key in a lock.  Thanks Nicolas.") 14 years 5 months ago     by [IP3](/forum/user/6885-ip3 "View IP3's Profile") | Replies:9  Views:924 | [Last Post](/forum/36-reports-statistics/839929-import-from-virtuemart-imported-orders-1#53920 "Ah, that did it! Like a key in a lock.  Thanks Nicolas.") by [IP3](/forum/user/6885-ip3 "View IP3's Profile")      14 years 5 months ago |
| [](/forum/36-reports-statistics/839965-usps-giving-a-difffrent-price-than-the-usps-plugin) | [USPS Giving a difffrent price than the USPS Plugin](/forum/36-reports-statistics/839965-usps-giving-a-difffrent-price-than-the-usps-plugin "The USPS plug in is giving a diffrent shipping price than the USPS website, can anyone tell me why?  I have the following Test Shirt set up at 1 LB in a box that is 7x7x7 its says this item is 16.00 for Priority Mail when the USPS website says it cost $5.60 the second issue is that you can only see the USPS shipping if you log in or have registered and I cannot figure out why it does this also.    childrenstoystoystoys.com/index.php/comp...ldrens%20Toys/cid-54  Thanks you for your help.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 5 months ago, by [davemalton](/forum/user/7507-davemalton "View davemalton's Profile")       [Last Post](/forum/36-reports-statistics/839965-usps-giving-a-difffrent-price-than-the-usps-plugin#53730 "Speaking to us over the phone won't solve the problem.  If you want, we can check your configuration for you. For that, please provide a back end access to your website via our contact form:   www.hikashop.com/en/contact-us.html") 14 years 5 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:436 | [Last Post](/forum/36-reports-statistics/839965-usps-giving-a-difffrent-price-than-the-usps-plugin#53730 "Speaking to us over the phone won't solve the problem.  If you want, we can check your configuration for you. For that, please provide a back end access to your website via our contact form:   www.hikashop.com/en/contact-us.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 5 months ago |
| [](/forum/36-reports-statistics/839969-registration-and-page-reset) | [registration and page reset](/forum/36-reports-statistics/839969-registration-and-page-reset "hi nicolas,  I've been trying to register a member in the frontend but it always gives me an error 42 message. No email was sent to the registrator.  Also when i try to reset the page to register another member, the page would not reset but still has the information of the previous registrator.  I am using local host.  thanks")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 5 months ago, by [hollymool](/forum/user/6641-hollymool "View hollymool's Profile")       [Last Post](/forum/36-reports-statistics/839969-registration-and-page-reset#53410 "Hi,  That doesn't come from HikaShop but from the contact component of Joomla. Here are two threads on the Joomla forum which report that error after registration:   forum.joomla.org/viewtopic.php?f=622&amp;t=625484    forum.joomla.org/viewtopic.php?t=656228  A solution for that error has been posted here:   www.joomlapolis.com/forum/147-potential-...erregistration-fails") 14 years 5 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:210 | [Last Post](/forum/36-reports-statistics/839969-registration-and-page-reset#53410 "Hi,  That doesn't come from HikaShop but from the contact component of Joomla. Here are two threads on the Joomla forum which report that error after registration:   forum.joomla.org/viewtopic.php?f=622&amp;t=625484    forum.joomla.org/viewtopic.php?t=656228  A solution for that error has been posted here:   www.joomlapolis.com/forum/147-potential-...erregistration-fails") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 5 months ago |
| [](/forum/36-reports-statistics/839966-discounts) | [Discounts](/forum/36-reports-statistics/839966-discounts "I've just upgraded to 1.5.8 and the discounts appear to no longer work.  I can select a sub-category and the discounts show, but when I select a category and tick the &quot;include sub-category&quot; box this does not include the sub-categories - the discount disappears! Any thoughts?  I would also lke to create a link to all items which have a discount applied to them - is there a way of doing this (other than creating a category &quot;sale items&quot; and assigning those items to that category?  Kind regards  Ben")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 5 months ago, by [bendraper](/forum/user/6360-bendraper "View bendraper's Profile")       [Last Post](/forum/36-reports-statistics/839966-discounts#53364 "Regarding the way discounted prices are displayed, I invite you to read that thread:   www.hikashop.com/en/forum/4-how-to/46230...iscounted-price.html") 14 years 5 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:760 | [Last Post](/forum/36-reports-statistics/839966-discounts#53364 "Regarding the way discounted prices are displayed, I invite you to read that thread:   www.hikashop.com/en/forum/4-how-to/46230...iscounted-price.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 5 months ago |
| [](/forum/36-reports-statistics/839967-paypal-payment-confirmed-but-order-is-canceled) | [Paypal payment confirmed but order is canceled](/forum/36-reports-statistics/839967-paypal-payment-confirmed-but-order-is-canceled "When an order is successfully processed with standard paypal plugin, the orders are showing a status of canceled in Hikashop. I can not seem to find the cause. Paypal clearly shows payment confirmed. Can anyone help point me in the right direction.")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 5 months ago, by [katbella](/forum/user/7765-katbella "View katbella's Profile")       [Last Post](/forum/36-reports-statistics/839967-paypal-payment-confirmed-but-order-is-canceled#53273 "If the order is canceled, it means that in the &quot;invalid status&quot; option of the PayPal plugin you set &quot;canceled&quot; and that the notifications sent by PayPal cannot be validated. You should have received...") 14 years 5 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:416 | [Last Post](/forum/36-reports-statistics/839967-paypal-payment-confirmed-but-order-is-canceled#53273 "If the order is canceled, it means that in the &quot;invalid status&quot; option of the PayPal plugin you set &quot;canceled&quot; and that the notifications sent by PayPal cannot be validated. You should have received...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 5 months ago |
| [](/forum/36-reports-statistics/839968-upgrade-1-5-7-to-1-5-8) | [Upgrade 1.5.7 to 1.5.8](/forum/36-reports-statistics/839968-upgrade-1-5-7-to-1-5-8 "hi,  As soon as I've upgraded I noticed that the all the custom fields of TYPE date exhibit an error - in the front end, clicking on the CALENDAR next to such field wouldnt invoke the calendar pop-up.  can you please advise?  tnx  ian")        Category: [Reports &amp; Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics")     Topic started 14 years 5 months ago, by [umek](/forum/user/942-umek "View umek's Profile")       [Last Post](/forum/36-reports-statistics/839968-upgrade-1-5-7-to-1-5-8#53211 "thanks :)") 14 years 5 months ago     by [umek](/forum/user/942-umek "View umek's Profile") | Replies:2  Views:857 | [Last Post](/forum/36-reports-statistics/839968-upgrade-1-5-7-to-1-5-8#53211 "thanks :)") by [umek](/forum/user/942-umek "View umek's Profile")      14 years 5 months ago |
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