[Skip to main content](#vessel-content) Board Categories Reports & Statistics ## # [Reports & Statistics](/forum/36-reports-statistics "View Category 'Reports & Statistics'") 341 topics | All there is to know about reports and statisctics | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/36-reports-statistics/839946-checkout-not-working-from-european-countries) | [Checkout not working from European countries.](/forum/36-reports-statistics/839946-checkout-not-working-from-european-countries "Hi Everyone, I tried Hikashop component a few month ago, and I'm pretty happy with it. The shop is set up and seems to work fine from North America. One issue though : the component has some troubles with commands from European countries, and maybe others. The bug was reported by some clients who wanted to buy paintings. At first I thought it was a connection or browser problem, but a few people reported it from different countries, and it seems to be a recurrent. Because I live in Canada, there is no (obvious) ways to solve the problem by myself (because I cannot test it, or even see it), maybe someone in this forum may have a clue about what's happening. Maybe I configured something wrong. So here is how customers described the problem (with aproximative translation): "The link to proceed payment doesn't work (I'm guessing it's the "Next" button on the checkout page). Nothing happens, even if the mouse cursor becomes a hand (?). Plus once I'm registered, my name become "Mr. Diagramme Circulaire"("circular diagram")". I research a bit on the internet about that issue, couldn't find anything close enough to my problem. The only thing that made sense was about the rewrite rules of the .htacess file in Joomla, but before going in that direction I wanted to check if there was anything I might be missing. Thanks,") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 6 months ago, by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") [Last Post](/forum/36-reports-statistics/839946-checkout-not-working-from-european-countries#49485 "Merci. Je vais regarder ca de plus près ;). Plus je viens de mettre ma version d'Hikashop à jour, ca pourrait régler le problème.") 14 years 6 months ago by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") | Replies:6 Views:329 | [Last Post](/forum/36-reports-statistics/839946-checkout-not-working-from-european-countries#49485 "Merci. Je vais regarder ca de plus près ;). Plus je viens de mettre ma version d'Hikashop à jour, ca pourrait régler le problème.") by [BaptisteG](/forum/user/5481-baptisteg "View BaptisteG's Profile") 14 years 6 months ago | | [](/forum/36-reports-statistics/839945-bad-bad-bad-serious-bugs-unusable) | [\*\*\* Bad Bad Bad. Serious bugs. UNUSABLE \*\*\*](/forum/36-reports-statistics/839945-bad-bad-bad-serious-bugs-unusable "it's incredible that a component as an ecommerce mistakes to calculate the amounts. It may be good for websites amateur but for professional use, the problem is very serious. I'm really disappointed because I really believe in the quality of this component and I left JOOMSHOPPING (which has many more variables and is very versatile - but I don't like the layout). I was thinking to use HIKASHOP which is a good component, but in some cases there is much to be improved. Returning to the topic, I have a mini shopping cart showing 170 eur In checkout I have: Product: 160 eur shipping 12.60 eur VAT (8%): 10 euro Total amount: 182.60 (??) In this last days I have open other discussion but are still with any answer and I don't think good. How can I decide to buy Hikashop (Essentia/Business) if free version doesn't work fine? Sorry but It's from 2 day ago that I'm trying to setup the component and I have don't reached any result") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 6 months ago, by [XMAster](/forum/user/7238-xmaster "View XMAster's Profile") [Last Post](/forum/36-reports-statistics/839945-bad-bad-bad-serious-bugs-unusable#48804 "0.19 with 8% of tax, that's 0.20 0.20 * 1002 = 200.4 (total products price with taxes) 15 with 8% of tax, that's 16.2 200.4+16.2 = 216.6 so that's correct. If you want the VAT to be applied at the end, deactivate the "show detailed taxes" option in the configuration and install and publish the plugin I talked about in a previous post and it will calculate like you want. Regarding the currency bug, that was fixed one month ago: www.hikashop.com/en/forum/3-bug-report/4...ion-error.html#44809 Did you download HikaShop before maybe ? In that case, just download it again, install it on top of your current version and it should solve the problem.") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:17 Views:716 | [Last Post](/forum/36-reports-statistics/839945-bad-bad-bad-serious-bugs-unusable#48804 "0.19 with 8% of tax, that's 0.20 0.20 * 1002 = 200.4 (total products price with taxes) 15 with 8% of tax, that's 16.2 200.4+16.2 = 216.6 so that's correct. If you want the VAT to be applied at the end, deactivate the "show detailed taxes" option in the configuration and install and publish the plugin I talked about in a previous post and it will calculate like you want. Regarding the currency bug, that was fixed one month ago: www.hikashop.com/en/forum/3-bug-report/4...ion-error.html#44809 Did you download HikaShop before maybe ? In that case, just download it again, install it on top of your current version and it should solve the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/36-reports-statistics/839942-whacky-billing-and-shipping-addresses) | [Whacky billing and shipping addresses](/forum/36-reports-statistics/839942-whacky-billing-and-shipping-addresses "Hi all I've been able to fix some front end issues for my customers but have a persistent backend problem that I can't fix. The address of my customers, such as what I receive when orders are created, are completely in the wrong order. For example: Housenumber Mr Firstname Lastname Streetname City Postcode State The details for "User" on the backend appear the same with the exception that the City and Postcode are reversed (ie Postcode City State) which is completely wrong I've tried find the offending file but can't. Any suggestions? Many thanks! Neil") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 6 months ago, by [countryalliance](/forum/user/5208-countryalliance "View countryalliance's Profile") [Last Post](/forum/36-reports-statistics/839942-whacky-billing-and-shipping-addresses#47925 "Cool - thanks. Just saw the order, so really do appreciate it being test driven by someone more familiar with this.") 14 years 6 months ago by [countryalliance](/forum/user/5208-countryalliance "View countryalliance's Profile") | Replies:4 Views:764 | [Last Post](/forum/36-reports-statistics/839942-whacky-billing-and-shipping-addresses#47925 "Cool - thanks. Just saw the order, so really do appreciate it being test driven by someone more familiar with this.") by [countryalliance](/forum/user/5208-countryalliance "View countryalliance's Profile") 14 years 6 months ago | | [](/forum/36-reports-statistics/839934-bug-in-administrator) | [Bug in administrator](/forum/36-reports-statistics/839934-bug-in-administrator "Hi I had a bug in 1.5.6, but i update to 1.5.7 and the bug continue: I can't edit and create categories, products and plugins.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 7 months ago, by [Llanut](/forum/user/2120-llanut "View Llanut's Profile") [Last Post](/forum/36-reports-statistics/839934-bug-in-administrator#47598 "Yes, it is not a bug, problem is the joomla. Thanks!!!!") 14 years 6 months ago by [Llanut](/forum/user/2120-llanut "View Llanut's Profile") | Replies:7 Views:553 | [Last Post](/forum/36-reports-statistics/839934-bug-in-administrator#47598 "Yes, it is not a bug, problem is the joomla. Thanks!!!!") by [Llanut](/forum/user/2120-llanut "View Llanut's Profile") 14 years 6 months ago | | [](/forum/36-reports-statistics/839943-registration-form-not-working) | [REGISTRATION FORM? NOT WORKING?](/forum/36-reports-statistics/839943-registration-form-not-working "Hi, I have just downloaded your shopping cart software and i am having issue with the registration form.mainly because :- 1.The are two same named registration.php forms in com_users joomla,one is for HikaShop and the other is for Jommla User plugin. 2.Could it be that when i click USER ACCOUNT>EDIT ACCOUNT INFORMATION ---- its brings up the registration.php for Joomla? Debugin? I have tried by removing the registration.php for joomla but the registration form for Hikashop aint appearing yet? Please help me out cause i am thinking of renaming one of the forms and i don't want to make a mistake.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 6 months ago, by [Timmburu](/forum/user/7148-timmburu "View Timmburu's Profile") [Last Post](/forum/36-reports-statistics/839943-registration-form-not-working#47450 "THANKS..ALL IS OK.NOW THATS WHAT I CALL SUPPORT ... have a 6 pack canned beer on me ... if i get any more problems ..il holla") 14 years 6 months ago by [Timmburu](/forum/user/7148-timmburu "View Timmburu's Profile") | Replies:5 Views:540 | [Last Post](/forum/36-reports-statistics/839943-registration-form-not-working#47450 "THANKS..ALL IS OK.NOW THATS WHAT I CALL SUPPORT ... have a 6 pack canned beer on me ... if i get any more problems ..il holla") by [Timmburu](/forum/user/7148-timmburu "View Timmburu's Profile") 14 years 6 months ago | | [](/forum/36-reports-statistics/839941-product-is-automaticaly-added-into-each-order) | [Product is automaticaly added into each order](/forum/36-reports-statistics/839941-product-is-automaticaly-added-into-each-order "Hello, could you please help? When my customer place an order, HikaShop always automaticaly adds one product into the order which wasnt ordered by the customer. Confirmation e-mail for customer contains only products he ordered but email for administrator and also in administration of orders, there is always one more product in each order, which wasnt ordered. How to fix this auto-adding of unwanted products? Maybe it is the reason why HikaShop calculates wrong total as I posted here: www.hikashop.com/en/forum/3-bug-report/4...in-orders-total.html - it mayght be calculated correctly, but as administrator I see the order with the unordered product and it does not include its cost into the order total. I can not recognize, which product was not ordered so it is difficult to delete it manually and have to ask the customer... Please help Thanks Vaclav") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 6 months ago, by [vaclav](/forum/user/6663-vaclav "View vaclav's Profile") [Last Post](/forum/36-reports-statistics/839941-product-is-automaticaly-added-into-each-order#47444 "I've never heard of such problems. HikaShop does not add automatically products to the cart. Could you give a link to the shop so that we can see that ?") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:703 | [Last Post](/forum/36-reports-statistics/839941-product-is-automaticaly-added-into-each-order#47444 "I've never heard of such problems. HikaShop does not add automatically products to the cart. Could you give a link to the shop so that we can see that ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/36-reports-statistics/839939-problem-with-checkout) | [Problem with checkout](/forum/36-reports-statistics/839939-problem-with-checkout "Nicolas, Customer reported following issue: Under Mozilla Firefox / Chrome on Ubuntu Linux when he tried to update quantity of the product via enter or refresh button (the one besides product quantity box) it didn't work for him and he had to use browser refresh. Thanks, Karol") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 6 months ago, by [karolko](/forum/user/3819-karolko "View karolko's Profile") [Last Post](/forum/36-reports-statistics/839939-problem-with-checkout#47203 "Hi karolko, Firefox and Chrome are the same than on Windows or Mac. We have no other report about it. I think the problem come from the configuration of the customer. Maybe a Cache problem.") 14 years 6 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:525 | [Last Post](/forum/36-reports-statistics/839939-problem-with-checkout#47203 "Hi karolko, Firefox and Chrome are the same than on Windows or Mac. We have no other report about it. I think the problem come from the configuration of the customer. Maybe a Cache problem.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 14 years 6 months ago | | [](/forum/36-reports-statistics/839937-creation-categorie-de-produits) | [Création catégorie de produits](/forum/36-reports-statistics/839937-creation-categorie-de-produits "Bonjour, En ayant franchement marre du composant Virtuemart, j'essaie de trouver une autre solution e-commerce. Je viens de télécharger la version gratuite de Hikashop, histoire de tester un peu, mais... Je rencontre déjà un problème : - Dès que je crée une catégorie pour mes produits, je n'ai plus d'accès au site ! Je me retrouve avec une page blanche... Si je supprime la catégorie que je viens de créer, je retrouve mon site... ça commence plutôt mal ! Savez-vous d'où peut provenir le problème ? Avec mes remerciements") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 6 months ago, by [Elise](/forum/user/7088-elise "View Elise's Profile") [Last Post](/forum/36-reports-statistics/839937-creation-categorie-de-produits#47029 "Ma question ne portait pas la dessus. C'était sur le fait de savoir si vous aviez créé des menus ou modules HikaShop qui seraient affichés sur votre site web ?") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:537 | [Last Post](/forum/36-reports-statistics/839937-creation-categorie-de-produits#47029 "Ma question ne portait pas la dessus. C'était sur le fait de savoir si vous aviez créé des menus ou modules HikaShop qui seraient affichés sur votre site web ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/36-reports-statistics/839875-urgent-pre-sales-questions) | [Urgent: Pre-sales questions](/forum/36-reports-statistics/839875-urgent-pre-sales-questions "My site works around with alphauserpoints, we got few questions before the purchase decision to essential pack. 1. We planned to allow user to buy AUPoint via Paypal and credit card, I would like to provide few "buy AUPoint" products, each products give different amount of AUpoints to users right after the payment, and the record of payment is recorded in AUP's backend and user's frontend AUP profile page, could HikaShop do it? 2. We planned to allow user to buy gift/coupon by AUPoint only, could HikaShop allow us to pay by AUP only(but not cedit card) for this "gift/coupon" product section? 3. Does essential pack provide all function of AUP except the last point(specific number of points to users according to their group) of this post? www.hikashop.com/en/support/documentatio...userpoints-form.html 4. Could we disable the "Add to cart" functions for whole site, but only browser->checkout->confirm->return? 5. Any email notification option to buyer and admin after payment? 6. In product listing page, could we display more product's details such as product fields and description? 7. Would HikaShop compatible to YOOtheme template(wrap 5.5 & 6.1)? Any your client use HikaShop with YOOtheme? 8. What's the 30-day money-back guarantee for? Thanks for your time.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 10 months ago, by [hkicenet](/forum/user/5429-hkicenet "View hkicenet's Profile") [Last Post](/forum/36-reports-statistics/839875-urgent-pre-sales-questions?start=20#46941 "Ah yes, that's because of the change of the workflow I made you do. If you're already logged in, the two pages of the checkout will display. Maybe using such checkout workflow would be more natural: login,payment_cart_confirm,end You don't need SSL with PayPal standard.") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/36-reports-statistics/839875-urgent-pre-sales-questions?start=0 "Page:1") - [2](/forum/36-reports-statistics/839875-urgent-pre-sales-questions?start=20 "Page:2") | Replies:27 Views:1529 | [Last Post](/forum/36-reports-statistics/839875-urgent-pre-sales-questions?start=20#46941 "Ah yes, that's because of the change of the workflow I made you do. If you're already logged in, the two pages of the checkout will display. Maybe using such checkout workflow would be more natural: login,payment_cart_confirm,end You don't need SSL with PayPal standard.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/36-reports-statistics/839936-editing-a-customers-options-on-the-back-end) | [Editing a customer's options on the back end](/forum/36-reports-statistics/839936-editing-a-customers-options-on-the-back-end "Hi, Today I found an error when I wanted to change the "drop-off time" from one of my orders, if I click on edit icon to change that info, the system shows me a pop up window with a message error. To explain better I will put 2 images. Here you will see the edit icon to change the Drop-off time: This is the window with the message error: Thanks in advance, . César .") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 7 months ago, by [caguilar](/forum/user/6532-caguilar "View caguilar's Profile") [Last Post](/forum/36-reports-statistics/839936-editing-a-customers-options-on-the-back-end#46792 "Ready! Works fine!! and I can see the info under administration tab. Thanks again, . Cesar .") 14 years 7 months ago by [caguilar](/forum/user/6532-caguilar "View caguilar's Profile") | Replies:6 Views:527 | [Last Post](/forum/36-reports-statistics/839936-editing-a-customers-options-on-the-back-end#46792 "Ready! Works fine!! and I can see the info under administration tab. Thanks again, . Cesar .") by [caguilar](/forum/user/6532-caguilar "View caguilar's Profile") 14 years 7 months ago | | [](/forum/36-reports-statistics/839814-2checkout-payment-module) | [2checkout payment module?](/forum/36-reports-statistics/839814-2checkout-payment-module "Is there a 2checkout payment module available?") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 3 months ago, by [Andreas\_Sweden](/forum/user/1399-andreas-sweden "View Andreas_Sweden's Profile") [Last Post](/forum/36-reports-statistics/839814-2checkout-payment-module?start=20#46553 "When you come back? Could you please start Official report here support.mintjoomla.com/en/general.html Also, in private text block, post your login and password to Joomla I'll test it and fix whatever happened.") 14 years 7 months ago by [Sergey Romanov](/forum/user/5439-sergey-romanov "View Sergey Romanov's Profile") - [1](/forum/36-reports-statistics/839814-2checkout-payment-module?start=0 "Page:1") - [2](/forum/36-reports-statistics/839814-2checkout-payment-module?start=20 "Page:2") | Replies:25 Views:2842 | [Last Post](/forum/36-reports-statistics/839814-2checkout-payment-module?start=20#46553 "When you come back? Could you please start Official report here support.mintjoomla.com/en/general.html Also, in private text block, post your login and password to Joomla I'll test it and fix whatever happened.") by [Sergey Romanov](/forum/user/5439-sergey-romanov "View Sergey Romanov's Profile") 14 years 7 months ago | | [](/forum/36-reports-statistics/839933-warnings-after-the-server-update-to-a-php-v-5-3-10) | [Warnings after the server update to a PHP v 5.3.10](/forum/36-reports-statistics/839933-warnings-after-the-server-update-to-a-php-v-5-3-10 "After the webhosting company has updated their servers to a PHP verson 5.3.10 I am getting this error: Warning: reset() expects parameter 1 to be array, null given in /.../.../public_html/golden/templates/goldendida/html/com_hikashop/product/listing_div.php on line 30 Please advice") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 7 months ago, by [seoweb](/forum/user/4686-seoweb "View seoweb's Profile") [Last Post](/forum/36-reports-statistics/839933-warnings-after-the-server-update-to-a-php-v-5-3-10#46417 "Thank you for your replies, I have contacted the hosting company regarding this and they did something whitch solved the issues (not only one!). I think it was soe=mething to do with PHP configuration or a MySql error.") 14 years 7 months ago by [seoweb](/forum/user/4686-seoweb "View seoweb's Profile") | Replies:8 Views:831 | [Last Post](/forum/36-reports-statistics/839933-warnings-after-the-server-update-to-a-php-v-5-3-10#46417 "Thank you for your replies, I have contacted the hosting company regarding this and they did something whitch solved the issues (not only one!). I think it was soe=mething to do with PHP configuration or a MySql error.") by [seoweb](/forum/user/4686-seoweb "View seoweb's Profile") 14 years 7 months ago | | [](/forum/36-reports-statistics/839931-possible-bug-with-hikashop-google-analytics-plugin) | [Possible bug with HikaShop Google Analytics plugin](/forum/36-reports-statistics/839931-possible-bug-with-hikashop-google-analytics-plugin "Joomla 1.5.26 HikaShop 1.5.7 I have two payment methods enabled: HikaShop PayPal Pro payment plugin HikaShop Paypal payment plugin Both payment plugins are working and payments are processing successfully with each of them. However if a purchase is made with PayPal Pro (credit card directly on website), the purchase is not reported to Google Analytics. Only the payments made with regular PayPal payments are being reported. Has anyone else seen this behavior?") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 7 months ago, by [vanboke](/forum/user/4873-vanboke "View vanboke's Profile") [Last Post](/forum/36-reports-statistics/839931-possible-bug-with-hikashop-google-analytics-plugin#46408 "Great. We'll add that to next release.") 14 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:682 | [Last Post](/forum/36-reports-statistics/839931-possible-bug-with-hikashop-google-analytics-plugin#46408 "Great. We'll add that to next release.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 7 months ago | | [](/forum/36-reports-statistics/839932-products-listing-blank-nothing) | [Products listing blank : nothing](/forum/36-reports-statistics/839932-products-listing-blank-nothing "Hello folks, I've come to try Hikashop, which seems cooler and simpler than VM. Doc is well done and straight forward, which is valuable. :) But for the simple thing i wanna do, i just got headaches... Please Help ! :unsure: I want to have a menu item pointing to the Hika product listing I created 3 products in a new category. BTW, what is "2 product category", the PARENT category ? Nothing is displayed on the front end but the Hikashop Trademark. :blink: BTW, a confusing thing ...After saving Menu Content, all fields get reset. It makes testing very difficult in my opinion. Config : J2.5.3 on a local xampp server PHP 5.2.8 hikashop starter installed other extensions installed too, among them is virtueMart, may that cause conflicts ? Thanks for helping, this component really seems cool.... edit : i have the same symptoms than described") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 7 months ago, by [adrien5555](/forum/user/6966-adrien5555 "View adrien5555's Profile") [Last Post](/forum/36-reports-statistics/839932-products-listing-blank-nothing#46175 "@mjokc : You must not be selecting the category properly in the popup. Please make sure that you click on the category name on the RIGHT area, not in the explorer on the left which will only display the sub elements of your category.") 14 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:449 | [Last Post](/forum/36-reports-statistics/839932-products-listing-blank-nothing#46175 "@mjokc : You must not be selecting the category properly in the popup. Please make sure that you click on the category name on the RIGHT area, not in the explorer on the left which will only display the sub elements of your category.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 7 months ago | | [](/forum/36-reports-statistics/839930-dunno-if-its-a-bug-but-legacy) | [Dunno if it's a bug, but... Legacy?](/forum/36-reports-statistics/839930-dunno-if-its-a-bug-but-legacy "Hi there. We're using the latest version of HikaShop, on a Joomla 2.5.3 installation, and we're using a Joomlart 2+ template with its JA extension manager. This insists on reporting that HikaShop...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 7 months ago, by [alloneplanet](/forum/user/6365-alloneplanet "View alloneplanet's Profile") [Last Post](/forum/36-reports-statistics/839930-dunno-if-its-a-bug-but-legacy#45932 "I'm sure that they could improve their algorithm so that if the form xml elements are used in the xml, they could consider the extension as compatible with at least 1.6 (when it was introduced). But other than that, they won't be able to determine accurately whether the extension can really run on 2.5 by just looking at the xml with the package is compatible with all the versions of joomla. And I don't see what they could do for that.") 14 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:535 | [Last Post](/forum/36-reports-statistics/839930-dunno-if-its-a-bug-but-legacy#45932 "I'm sure that they could improve their algorithm so that if the form xml elements are used in the xml, they could consider the extension as compatible with at least 1.6 (when it was introduced). But other than that, they won't be able to determine accurately whether the extension can really run on 2.5 by just looking at the xml with the package is compatible with all the versions of joomla. And I don't see what they could do for that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 7 months ago | | [](/forum/36-reports-statistics/839928-interaction-with-2jtabs) | [Interaction with 2JTabs](/forum/36-reports-statistics/839928-interaction-with-2jtabs "We have Hikashop installed on Joomla 1.23 and Hikahop 1.5.6. On our product pages we also use the plugin 2JTabs ( 2joomla.net ) which adds a really handy tabbed feature to the content. Both elements (Hikashop and 2JTabs) work fine together except where Hikashop displays a product option (characteristic) e.g. dropdown field. Like on this page: www.wirthconsulting.com.au/social-media-...2-month-subscription When a user clicks an option from the “Analysis Type” characteristics field on this page, the tabs below (e.g. ‘How it works’) no longer work. Essentially if you change the Analysis Type field, then try to click one of the tabs, the URL changes - for example to: www.wirthconsulting.com.au/social-media-...ion#twoj_fragment3-2 So the text "#twoj_fragment3-2" (or similar) is added to the end of the URL. We contacted 2JTabs and they advised us that it was a Hikashop issue - they said the additional code on the end of the URL "breaks the scenario of the page by replacing the link". I've never seen this additional code being added to the end of a Hikashop URL when the characteristics changes on other sites we have installed Hikashop. But it definitely looks like some type of interaction bug between Hikashop and 2JTabs so wondering if Hikashop has an answer? Thanks for advising, B.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 7 months ago, by [wirthconsulting](/forum/user/3837-wirthconsulting "View wirthconsulting's Profile") [Last Post](/forum/36-reports-statistics/839928-interaction-with-2jtabs#45073 "Brilliant! thanks very much Nicolas - you are a gem!") 14 years 7 months ago by [wirthconsulting](/forum/user/3837-wirthconsulting "View wirthconsulting's Profile") | Replies:2 Views:623 | [Last Post](/forum/36-reports-statistics/839928-interaction-with-2jtabs#45073 "Brilliant! thanks very much Nicolas - you are a gem!") by [wirthconsulting](/forum/user/3837-wirthconsulting "View wirthconsulting's Profile") 14 years 7 months ago | | [](/forum/36-reports-statistics/839927-re-order-status-change-email-not-reflecting-overrides) | [Re: Order Status Change email not reflecting overrides](/forum/36-reports-statistics/839927-re-order-status-change-email-not-reflecting-overrides "Sorry to open up an old topic. But we experience the exact same problem with Joomla 2.5.3 + Hikashop business 1.5.7 ( + Falang 1.1.1). I'm curious if the issue should have been resolved already? edit: whoops, should have read the forum manual first. This is supposed to be a reply post, not reply topic for . Sorry!") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 7 months ago, by [emixion](/forum/user/6567-emixion "View emixion's Profile") [Last Post](/forum/36-reports-statistics/839927-re-order-status-change-email-not-reflecting-overrides#45019 "The result is the same but the problem is different. Since 1.7, the language library in Joomla is locked and it's not possible to load the override file in some cases like this one. You should try to translate the status using falang and see if that helps.") 14 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:354 | [Last Post](/forum/36-reports-statistics/839927-re-order-status-change-email-not-reflecting-overrides#45019 "The result is the same but the problem is different. Since 1.7, the language library in Joomla is locked and it's not possible to load the override file in some cases like this one. You should try to translate the status using falang and see if that helps.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 7 months ago | | [](/forum/36-reports-statistics/839926-security-header-not-valid-error) | ['Security Header Not Valid" error...](/forum/36-reports-statistics/839926-security-header-not-valid-error "Having trouble with testing new site...when we get to the checkout, have created an account, go to put cc information in, hit next and get the error "Security Header Not Valid" or "Unable to connect...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 7 months ago, by [carepkg](/forum/user/6349-carepkg "View carepkg's Profile") [Last Post](/forum/36-reports-statistics/839926-security-header-not-valid-error#44872 "Could you do screenshots of your browser when you get these error messages ? Except for the "No shipping method available to that location" message, I couldn't find anything about such errors online...") 14 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:371 | [Last Post](/forum/36-reports-statistics/839926-security-header-not-valid-error#44872 "Could you do screenshots of your browser when you get these error messages ? Except for the "No shipping method available to that location" message, I couldn't find anything about such errors online...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 7 months ago | | [](/forum/36-reports-statistics/839844-add-to-cart-puts-nothing-in-cart) | [Add to cart puts nothing in cart](/forum/36-reports-statistics/839844-add-to-cart-puts-nothing-in-cart "It could come from a caching problem so you should make sure that the cache of joomla ( in the configuration and the cache plugin ) are deactivated. Then, you should activate the debug mode option in the configuration of joomla and turn off the option "Use AJAX when possible for add to cart buttons" in the hikashop configuration and try again. Please report if you get an error and what error it is when adding a product in that case.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 2 weeks ago, by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") [Last Post](/forum/36-reports-statistics/839844-add-to-cart-puts-nothing-in-cart#44339 ":) :) :) was: Product SEF name -- Mick's products Apostrophy removed even though it is correct use of an apostrophy! Magic... thank you so much. Pleased that it wasn't entirly my stupidity.. now seems to work and I can continue experimenting with Hika Shop and try to understand the postage stuff (pity you dont have a UK royal Mail option!). Kind Regards Philip") 14 years 7 months ago by [Crazyhorse](/forum/user/6637-crazyhorse "View Crazyhorse's Profile") | Replies:17 Views:1832 | [Last Post](/forum/36-reports-statistics/839844-add-to-cart-puts-nothing-in-cart#44339 ":) :) :) was: Product SEF name -- Mick's products Apostrophy removed even though it is correct use of an apostrophy! Magic... thank you so much. Pleased that it wasn't entirly my stupidity.. now seems to work and I can continue experimenting with Hika Shop and try to understand the postage stuff (pity you dont have a UK royal Mail option!). Kind Regards Philip") by [Crazyhorse](/forum/user/6637-crazyhorse "View Crazyhorse's Profile") 14 years 7 months ago | | [](/forum/36-reports-statistics/839924-warning-include) | [Warning: include](/forum/36-reports-statistics/839924-warning-include "Warning: include(/home/kiddysho/domains/mom2kiddy.com/public_html/administrator/components/com_hikashop/controllers/email.php) [function.include]: failed to open stream: No such file or directory in /home/kiddysho/domains/mom2kiddy.com/public_html/administrator/components/com_hikashop/admin.hikashop.php on line 32 Warning: include() [function.include]: Failed opening '/home/kiddysho/domains/mom2kiddy.com/public_html/administrator/components/com_hikashop/controllers/email.php' for inclusion (include_path='.:/usr/local/lib/php') in /home/kiddysho/domains/mom2kiddy.com/public_html/administrator/components/com_hikashop/admin.hikashop.php on line 32 controller email not found help me please") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 14 years 7 months ago, by [lhumdin](/forum/user/5557-lhumdin "View lhumdin's Profile") [Last Post](/forum/36-reports-statistics/839924-warning-include?start=20#44253 "no I have not changed any. But I forgot to mention that I am using joomla. Joomla and how to get back home if you do not know. But now I use it normally. Thank you.") 14 years 7 months ago by [lhumdin](/forum/user/5557-lhumdin "View lhumdin's Profile") - [1](/forum/36-reports-statistics/839924-warning-include?start=0 "Page:1") - [2](/forum/36-reports-statistics/839924-warning-include?start=20 "Page:2") | Replies:20 Views:2440 | [Last Post](/forum/36-reports-statistics/839924-warning-include?start=20#44253 "no I have not changed any. But I forgot to mention that I am using joomla. Joomla and how to get back home if you do not know. But now I use it normally. Thank you.") by [lhumdin](/forum/user/5557-lhumdin "View lhumdin's Profile") 14 years 7 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.043 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)