[Skip to main content](#vessel-content) Board Categories Reports & Statistics ## # [Reports & Statistics](/forum/36-reports-statistics "View Category 'Reports & Statistics'") 341 topics | All there is to know about reports and statisctics | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/36-reports-statistics/839818-problem-with-ups-plugin) | [Problem with UPS plugin](/forum/36-reports-statistics/839818-problem-with-ups-plugin "Joomla 1.7.0 Hikashop: 1.5.3 Problem: In UPS plugin configuration the warehouse settings are not being saved. So per the documentation I need to set up a warehouse. I give it a name, zip code, and country (units and currency already filled in). I click on save and this information disappears. I try again this time give it a name, zip code, country, click ADD, then save. It disappears. I Click add, give it a name, zip code, country, then save, disappears.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 3 months ago, by [LordSatori](/forum/user/2933-lordsatori "View LordSatori's Profile") [Last Post](/forum/36-reports-statistics/839818-problem-with-ups-plugin#22532 "Thank you for the report. That happens when you don't set a zone for a warehouse. We've put together a new version which fixes that behavior. If you download again HikaShop and update, that should solve the problem.") 15 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:866 | [Last Post](/forum/36-reports-statistics/839818-problem-with-ups-plugin#22532 "Thank you for the report. That happens when you don't set a zone for a warehouse. We've put together a new version which fixes that behavior. If you download again HikaShop and update, that should solve the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 3 months ago | | [](/forum/36-reports-statistics/839816-problem-configuring-and-adding-categories) | [Problem configuring and adding categories](/forum/36-reports-statistics/839816-problem-configuring-and-adding-categories "Hello, I've just installed HikaShop Starter 1.5.2, for Joomla 1.7.0 for evaluation purposes. I've noticed that I cannot save any new configuration settings or add categories. If I click on 'New' nothing happens except for a # sign appearing in the url. Is this a bug or is it something to do with it being the free version? Many thanks. PS - Apart from not being able to use it yet, Hikashop does look very good :-)") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 3 months ago, by [geti](/forum/user/3472-geti "View geti's Profile") [Last Post](/forum/36-reports-statistics/839816-problem-configuring-and-adding-categories?start=20#22414 "This doesn't seem to be happening on the computer at work so I'm not going to worry about it too much. Thanks for checking :-)") 15 years 3 months ago by [geti](/forum/user/3472-geti "View geti's Profile") - [1](/forum/36-reports-statistics/839816-problem-configuring-and-adding-categories?start=0 "Page:1") - [2](/forum/36-reports-statistics/839816-problem-configuring-and-adding-categories?start=20 "Page:2") | Replies:22 Views:3479 | [Last Post](/forum/36-reports-statistics/839816-problem-configuring-and-adding-categories?start=20#22414 "This doesn't seem to be happening on the computer at work so I'm not going to worry about it too much. Thanks for checking :-)") by [geti](/forum/user/3472-geti "View geti's Profile") 15 years 3 months ago | | [](/forum/36-reports-statistics/839811-adding-new-address) | [Adding New Address](/forum/36-reports-statistics/839811-adding-new-address "Hi, I got a costumer that is registered in the joomla's register system, he's trying to buy a product using hikashop when he gets login through hika's login module his address does not appears anywhere and he's tried to add his address using the button "NEW" and the page stay in the same place why? What I did wrong? Thanks Sam") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 3 months ago, by [samoli31](/forum/user/2690-samoli31 "View samoli31's Profile") [Last Post](/forum/36-reports-statistics/839811-adding-new-address?start=20#22397 "No. Just put a weight on your products.") 15 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/36-reports-statistics/839811-adding-new-address?start=0 "Page:1") - [2](/forum/36-reports-statistics/839811-adding-new-address?start=20 "Page:2") | Replies:34 Views:3786 | [Last Post](/forum/36-reports-statistics/839811-adding-new-address?start=20#22397 "No. Just put a weight on your products.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 3 months ago | | [](/forum/36-reports-statistics/839813-external-link-to-category-listing) | [external link to category listing](/forum/36-reports-statistics/839813-external-link-to-category-listing "With hikashop on Joomla! I have set up a shop with 2 categories and many associated products. 1. I show the articles (standard joomla menu associated to hikashop) 6 for page, in 2 row, 3 columns with relative pagination. In the top of page I have a slider with product's images and link to ...( ) I wouldn't a link to product but the link to the page that host it with other 5 products. It's possible ? How? 2. I would to customize cart button but only that associated to product, in the first step of selling. It's possible ? How? 3. I have those 2 problems with different browsers; a) IE: see attachment ( ), b) Opera, Chrome, Firefix and Safari, when I change page (see attachment: ), c) Safari and Chrome, when I go to product, lose the main image (see attachment: instead ). Suggestions ? Thanks in advance") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 3 months ago, by [maxgag51](/forum/user/2876-maxgag51 "View maxgag51's Profile") [Last Post](/forum/36-reports-statistics/839813-external-link-to-category-listing#22092 "Thanks for documentation link. C) I have the code that you reported and how, in fact, everything works fine. Thank you very match :)") 15 years 3 months ago by [maxgag51](/forum/user/2876-maxgag51 "View maxgag51's Profile") | Replies:10 Views:1225 | [Last Post](/forum/36-reports-statistics/839813-external-link-to-category-listing#22092 "Thanks for documentation link. C) I have the code that you reported and how, in fact, everything works fine. Thank you very match :)") by [maxgag51](/forum/user/2876-maxgag51 "View maxgag51's Profile") 15 years 3 months ago | | [](/forum/36-reports-statistics/839767-images-of-imported-products-not-showing) | [images of imported products not showing](/forum/36-reports-statistics/839767-images-of-imported-products-not-showing "Hi, I've uploaded 168 products, including their image name. I uploaded all the images to /var/www/html/media/com_hikashop/upload My products are now online, and some of them are not showing the right image (but the standard barcodeimage). I'm sure the names are totally equal, fe: ballclosureringhematiteball.jpg When I open that product in the backoffice, there i see the right image name, and it shows the image to! But not on the storefront where my clients can see it.. If I delete that image, and re-add the right image (the same one), then it shows up ok on the site to.. What is goin' wrong? Thx Sandy") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 6 months ago, by [sandy](/forum/user/1988-sandy "View sandy's Profile") [Last Post](/forum/36-reports-statistics/839767-images-of-imported-products-not-showing#21977 "I figured out what was the problem on my side. most of my image file names had capitals and it seams that hikashop only accepts small letter names. this also apply to downloadable files. I hope this saves someone else's time By the way, thank you so much for this great extension it's awesome.") 15 years 3 months ago by [duponsa](/forum/user/1291-duponsa "View duponsa's Profile") | Replies:6 Views:1584 | [Last Post](/forum/36-reports-statistics/839767-images-of-imported-products-not-showing#21977 "I figured out what was the problem on my side. most of my image file names had capitals and it seams that hikashop only accepts small letter names. this also apply to downloadable files. I hope this saves someone else's time By the way, thank you so much for this great extension it's awesome.") by [duponsa](/forum/user/1291-duponsa "View duponsa's Profile") 15 years 3 months ago | | [](/forum/36-reports-statistics/839815-product-name-as-h1-or-h2-seo) | [Product name as h1 or h2 (SEO)](/forum/36-reports-statistics/839815-product-name-as-h1-or-h2-seo "I've just changed the 'product' / 'show' view so that the product name is now in h1 tags. Would this not be better for SEO? I'm just wondering why this wasn't set as default? Is it just incase there were other h1 tags present in the template? Or is there something I haven't thought about? ----- element->product_name; ?> element->product_code; ?> ") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 3 months ago, by [plantpotphil](/forum/user/2189-plantpotphil "View plantpotphil's Profile") [Last Post](/forum/36-reports-statistics/839815-product-name-as-h1-or-h2-seo#21937 "It seems to be a mistake. We'll change that for next version. Thank you for the report.") 15 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1940 | [Last Post](/forum/36-reports-statistics/839815-product-name-as-h1-or-h2-seo#21937 "It seems to be a mistake. We'll change that for next version. Thank you for the report.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 3 months ago | | [](/forum/36-reports-statistics/839812-joomla-1-7-update-hikashop-working-as-normal) | [Joomla 1.7 update . Hikashop working as normal.](/forum/36-reports-statistics/839812-joomla-1-7-update-hikashop-working-as-normal "Updated our sites to Joomla 1.70 today as per Joomla.org's request (security flaw in 1.6.xx)and I can report that Hikashop is working fine for us (unlike some of our components). Regards, Jeff.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 3 months ago, by [Smiler](/forum/user/2107-smiler "View Smiler's Profile") [Last Post](/forum/36-reports-statistics/839812-joomla-1-7-update-hikashop-working-as-normal#21728 "Oh, that makes sense! Thanks!!") 15 years 3 months ago by [momentis](/forum/user/364-momentis "View momentis's Profile") | Replies:7 Views:2542 | [Last Post](/forum/36-reports-statistics/839812-joomla-1-7-update-hikashop-working-as-normal#21728 "Oh, that makes sense! Thanks!!") by [momentis](/forum/user/364-momentis "View momentis's Profile") 15 years 3 months ago | | [](/forum/36-reports-statistics/839809-error-at-checkout-when-i-add-coupon-codes) | [Error at Checkout when I add coupon codes](/forum/36-reports-statistics/839809-error-at-checkout-when-i-add-coupon-codes "Hi, During the checkout process, it's showing error message (enclosed) when I have a coupon code. When I unpublish or delete the coupon code (10%), the error message went away.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 3 months ago, by [tsaiism](/forum/user/2832-tsaiism "View tsaiism's Profile") [Last Post](/forum/36-reports-statistics/839809-error-at-checkout-when-i-add-coupon-codes#21463 "Yes, so far, that's what happened. I'm not going to worry about since it's working for me. thank you for your quick replies.") 15 years 3 months ago by [tsaiism](/forum/user/2832-tsaiism "View tsaiism's Profile") | Replies:12 Views:1038 | [Last Post](/forum/36-reports-statistics/839809-error-at-checkout-when-i-add-coupon-codes#21463 "Yes, so far, that's what happened. I'm not going to worry about since it's working for me. thank you for your quick replies.") by [tsaiism](/forum/user/2832-tsaiism "View tsaiism's Profile") 15 years 3 months ago | | [](/forum/36-reports-statistics/839700-requests-for-manufacturer-and-supplier-management) | [Requests for Manufacturer and Supplier management](/forum/36-reports-statistics/839700-requests-for-manufacturer-and-supplier-management "First of all great product. We have been using RedShop for some time, but this has the potential to leave Redshop in the dust. At the moment we have paid for the Essential Version for testing. For us...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 10 months ago, by [jameswadsworth](/forum/user/556-jameswadsworth "View jameswadsworth's Profile") [Last Post](/forum/36-reports-statistics/839700-requests-for-manufacturer-and-supplier-management?start=20#21423 "Oh OK:) I did assign my products to multiple categories as a workaround, and it workes perfectly. It was just a thought.. it would save some time if I could assign categories to other than just parent:) Keep up with great work!") 15 years 3 months ago by [mpslo](/forum/user/3090-mpslo "View mpslo's Profile") - [1](/forum/36-reports-statistics/839700-requests-for-manufacturer-and-supplier-management?start=0 "Page:1") - [2](/forum/36-reports-statistics/839700-requests-for-manufacturer-and-supplier-management?start=20 "Page:2") | Replies:28 Views:3852 | [Last Post](/forum/36-reports-statistics/839700-requests-for-manufacturer-and-supplier-management?start=20#21423 "Oh OK:) I did assign my products to multiple categories as a workaround, and it workes perfectly. It was just a thought.. it would save some time if I could assign categories to other than just parent:) Keep up with great work!") by [mpslo](/forum/user/3090-mpslo "View mpslo's Profile") 15 years 3 months ago | | [](/forum/36-reports-statistics/839751-error-building-admins-menu) | [Error Building Admins Menu](/forum/36-reports-statistics/839751-error-building-admins-menu "Wonder if anyone can help? On installing Hikashop I get the message "Error building Admins Menu" and Hikashop does not appear under the Components menu in the Backend as it has done in the past. For some reason the components menu in Joomla seems to often loose items and I have no idea why! Any help in getting into Hikashop without the menu item would be useful. Regards, Chris.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 7 months ago, by [cgwhite](/forum/user/1918-cgwhite "View cgwhite's Profile") [Last Post](/forum/36-reports-statistics/839751-error-building-admins-menu#21318 "Thanks Nicolas I will try it again!! Sam") 15 years 3 months ago by [samoli31](/forum/user/2690-samoli31 "View samoli31's Profile") | Replies:7 Views:1866 | [Last Post](/forum/36-reports-statistics/839751-error-building-admins-menu#21318 "Thanks Nicolas I will try it again!! Sam") by [samoli31](/forum/user/2690-samoli31 "View samoli31's Profile") 15 years 3 months ago | | [](/forum/36-reports-statistics/839803-de-install-re-install-of-latest-1-5-2-no-menu) | [de-install, re-install of latest (1.5.2) no menu](/forum/36-reports-statistics/839803-de-install-re-install-of-latest-1-5-2-no-menu "hi there i have deleted and reinstalled the hikashop in my 1.6 environment. After some write errors, i decided to shmod everything down to 777. now the hikashop installment went okay, but telling me "menu items errors, not created". now i cant see the hika option in the joomla component menu (backend). please help!") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 4 months ago, by [emel](/forum/user/3225-emel "View emel's Profile") [Last Post](/forum/36-reports-statistics/839803-de-install-re-install-of-latest-1-5-2-no-menu#21226 "My friend just encountered the same problem earlier today. I will let him know that the problem might came from Joomla and not from HikaShop. Thanks, nico!!!") 15 years 4 months ago by [warriorfullights](/forum/user/3286-warriorfullights "View warriorfullights's Profile") | Replies:4 Views:612 | [Last Post](/forum/36-reports-statistics/839803-de-install-re-install-of-latest-1-5-2-no-menu#21226 "My friend just encountered the same problem earlier today. I will let him know that the problem might came from Joomla and not from HikaShop. Thanks, nico!!!") by [warriorfullights](/forum/user/3286-warriorfullights "View warriorfullights's Profile") 15 years 4 months ago | | [](/forum/36-reports-statistics/839807-product-import-bug-in-joomla-1-6) | [Product Import Bug in Joomla 1.6](/forum/36-reports-statistics/839807-product-import-bug-in-joomla-1-6 "Hi there, Would like to join the others in thanking you for this product. I'm developing my first site with HikaShop after years of using others, and so far have liked what I've seen. With the site I'm developing, I'm migrating the several hundred products from another shopping cart, and the import process is working well, but I think I've found a bug. The bug doesn't stop the import process but it throws an error message saying: "The column 'price_quantity' is not in the list of possible columns" I've had a look through phpMyAdmin and can see in the _hikashop_price table that there is a "price_min_quantity" which I'm guessing is the right one - odd that it get's exported as "price_quantity" though. Anyway, not a problem for me as such, but thought I'd let you know. Cheers Nathan Joomla 1.6.3 HikaShop 1.5.2") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 4 months ago, by [nathan](/forum/user/3189-nathan "View nathan's Profile") [Last Post](/forum/36-reports-statistics/839807-product-import-bug-in-joomla-1-6#21179 "The version of joomla it unrelated to the import and to the message. So I don't know what to say. As long as we can't reproduce the problem, it's hard to say anything, but thanks for letting us know.") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:990 | [Last Post](/forum/36-reports-statistics/839807-product-import-bug-in-joomla-1-6#21179 "The version of joomla it unrelated to the import and to the message. So I don't know what to say. As long as we can't reproduce the problem, it's hard to say anything, but thanks for letting us know.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/36-reports-statistics/839800-invoice-shipping-invoice-showing-up-blank) | [Invoice & Shipping Invoice Showing up Blank](/forum/36-reports-statistics/839800-invoice-shipping-invoice-showing-up-blank "I have the shopping cart configured, but when I want to open up the invoice to print out it just shows up as blank space. I tried this on the demo site and it works just fine. Has anyone encountered this issue before? Thanks, Joe") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 4 months ago, by [jlopresti](/forum/user/3068-jlopresti "View jlopresti's Profile") [Last Post](/forum/36-reports-statistics/839800-invoice-shipping-invoice-showing-up-blank#21168 "Did what you said and now the invoices work! Thanks for your help!") 15 years 4 months ago by [jlopresti](/forum/user/3068-jlopresti "View jlopresti's Profile") | Replies:5 Views:1058 | [Last Post](/forum/36-reports-statistics/839800-invoice-shipping-invoice-showing-up-blank#21168 "Did what you said and now the invoices work! Thanks for your help!") by [jlopresti](/forum/user/3068-jlopresti "View jlopresti's Profile") 15 years 4 months ago | | [](/forum/36-reports-statistics/839806-endtotal-incorrect-when-using-discount-code) | [Endtotal incorrect when using Discount code](/forum/36-reports-statistics/839806-endtotal-incorrect-when-using-discount-code "First of all, thanks for this great component! :) I'd like to mention a small bug though, namely the following: When you use a discount code, the end total leaves out the shipping costs. So what happens is that on the checkout page, the price / prices of the product / products is mentioned, then the discount code, then the shipping costs, but the endtotal leaves the shipping costs out. If you het 'next' anyway, the correct endtotal IS mentioned on the final page (when using bank transfer as payment option) but on the checkout screen itself the shipping costs are left out of the endtotal. If a solution or patch is available, I'd love to hear it. It's probably easy to fix, but I don't know how to.") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 4 months ago, by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile") [Last Post](/forum/36-reports-statistics/839806-endtotal-incorrect-when-using-discount-code#21166 "Ah thanks, that did the trick! :)") 15 years 4 months ago by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile") | Replies:4 Views:665 | [Last Post](/forum/36-reports-statistics/839806-endtotal-incorrect-when-using-discount-code#21166 "Ah thanks, that did the trick! :)") by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile") 15 years 4 months ago | | [](/forum/36-reports-statistics/839805-quotation-mark-in-category-name) | [Quotation mark in category name](/forum/36-reports-statistics/839805-quotation-mark-in-category-name "When there is quotation mark in the menu name (we are testing with lost of products name with the inch's symbol "), when you edit the menu the name is cut off at the point of the quotation mark. Business 1.5.2 Joomla 1.5.21 how to recreate: 1) we create a menu using the joomla menu manager. We give a name (e.g. 1/4" S/D Socket Sets) and associate parent item. Click on 'apply' 2) click 'HikaShop Options' and now the name has been cut to '1/4'. If we click on 'apply' and return to the joomla menu manger the name is now just '1/4' It is also the same for menu names we have already created We have also tried created a menu item directly in the hikaship admin and the same thing happens when saved. I am sure that this was not a problem for versions prior to 1.5.2 because we have already created and edited menu items with names with the inch's symbol without any problems") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 4 months ago, by [jameswadsworth](/forum/user/556-jameswadsworth "View jameswadsworth's Profile") [Last Post](/forum/36-reports-statistics/839805-quotation-mark-in-category-name#21035 "The problem was always there. Thanks for reporting it. You need to edit the file form of the view menus via the menu Display->Views and change the code: echo @$this->element->name; by: echo $this->escape(@$this->element->name); We'll fix that in next release.") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:718 | [Last Post](/forum/36-reports-statistics/839805-quotation-mark-in-category-name#21035 "The problem was always there. Thanks for reporting it. You need to edit the file form of the view menus via the menu Display->Views and change the code: echo @$this->element->name; by: echo $this->escape(@$this->element->name); We'll fix that in next release.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/36-reports-statistics/839804-large-preview-wont-load-first-time) | [large preview won't load first time...](/forum/36-reports-statistics/839804-large-preview-wont-load-first-time "After clicking on the thumbnail of the image in hika shop and it attempts to load the image in a shadow box, it never loads the first time. Only after trying to the first time, hitting back, and...") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 4 months ago, by [Rollerskate](/forum/user/2700-rollerskate "View Rollerskate's Profile") [Last Post](/forum/36-reports-statistics/839804-large-preview-wont-load-first-time#20768 "Please read the thread: www.hikashop.com/en/support/forum/3-bug-...ng-consistantly.html That's a problem between firefox and the modal/mootools library of joomla.") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:470 | [Last Post](/forum/36-reports-statistics/839804-large-preview-wont-load-first-time#20768 "Please read the thread: www.hikashop.com/en/support/forum/3-bug-...ng-consistantly.html That's a problem between firefox and the modal/mootools library of joomla.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/36-reports-statistics/839802-product-image-pop-up) | [product image pop up.](/forum/36-reports-statistics/839802-product-image-pop-up "Hi I am trying to alter the size of the product page pop up image but it doesn't seem to want to. If i alter the image size in Config > System > Files to anything it makes no difference it will only resize in relation to the browser window (417px max size on my 15inch screen) is there any way to force the issue? I have tried deleteing the images from the Upload folder and re uploading. Any ideas please?") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 4 months ago, by [Powerlines2000](/forum/user/2924-powerlines2000 "View Powerlines2000's Profile") [Last Post](/forum/36-reports-statistics/839802-product-image-pop-up#20758 "Hi, The image size options there are only for the product image displayed in the popup. The popup will try to display it as big as possible to fit correctly in the browser window. You can always override the image display to not use a popup but open it on a new tab. To do that, you could use the hikashop_image override proposed on that thread: www.hikashop.com/support/forum/3-bug-rep...y.html?lang=fr#19343") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:494 | [Last Post](/forum/36-reports-statistics/839802-product-image-pop-up#20758 "Hi, The image size options there are only for the product image displayed in the popup. The popup will try to display it as big as possible to fit correctly in the browser window. You can always override the image display to not use a popup but open it on a new tab. To do that, you could use the hikashop_image override proposed on that thread: www.hikashop.com/support/forum/3-bug-rep...y.html?lang=fr#19343") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/36-reports-statistics/839801-billing-address-new-stuck-in-loop) | [Billing Address - New (stuck in loop)](/forum/36-reports-statistics/839801-billing-address-new-stuck-in-loop "Hi, My website downloads products and no shipping is needed. I turned off all the custom field address entries for registration. What I do need to do is collect a secure ID from my customers at time of purchase. I added a custom address box to this listing to collect the secure id. box shows up during registration like it should. When an order is placed the secure id did not show up on the shipping address or billing address fields. I then added address to the checkout sequence and turned on manual shipping in plugin area well. Now I get a field in checkout requesting billing address - New I click on new and get a pop-up asking for the secure id with a box to paste it in. When I paste it in and click OK, it just loops and wants me to click OK over and over again. Cart does not update with billing address new data. Suggestions, I'm stuck!! RJay") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 4 months ago, by [RJay](/forum/user/2952-rjay "View RJay's Profile") [Last Post](/forum/36-reports-statistics/839801-billing-address-new-stuck-in-loop#20038 "That might be because of a bug of mootools on joomla 1.6 with firefox. Is that the case ? Did you try with another browser ? Could you do a screenshot of the billing address issue so that we can see the problem?") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:1732 | [Last Post](/forum/36-reports-statistics/839801-billing-address-new-stuck-in-loop#20038 "That might be because of a bug of mootools on joomla 1.6 with firefox. Is that the case ? Did you try with another browser ? Could you do a screenshot of the billing address issue so that we can see the problem?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/36-reports-statistics/839797-pop-up-window-not-coming-up) | [Pop up window not coming up](/forum/36-reports-statistics/839797-pop-up-window-not-coming-up "Hello! I have a question which I hope has an easy solution:) When I click on an image in a product page, the pop up does not show up. What happens is: The screen darkens as it should prior to the pop up, but no pop up. If i try a couple more times, the pop up loads with the image. Any help would be great. thanks! Iesha") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 4 months ago, by [pinkpoupette](/forum/user/2997-pinkpoupette "View pinkpoupette's Profile") [Last Post](/forum/36-reports-statistics/839797-pop-up-window-not-coming-up#19515 "Hello! Not sure what was going on with the my server and the file but I used the rokbox fix instead and it works perfectly! many thanks again! Iesha") 15 years 4 months ago by [pinkpoupette](/forum/user/2997-pinkpoupette "View pinkpoupette's Profile") | Replies:8 Views:1064 | [Last Post](/forum/36-reports-statistics/839797-pop-up-window-not-coming-up#19515 "Hello! Not sure what was going on with the my server and the file but I used the rokbox fix instead and it works perfectly! many thanks again! Iesha") by [pinkpoupette](/forum/user/2997-pinkpoupette "View pinkpoupette's Profile") 15 years 4 months ago | | [](/forum/36-reports-statistics/839796-having-some-initial-problems) | [Having some initial problems](/forum/36-reports-statistics/839796-having-some-initial-problems "Hi I'm trying to evaluate Hikashop and initially I must be doing something wrong because I have prices in a product but it's showing on the front end as "free" I have three prices listed in my product (which I cannot delete either because there's no delete button for them?) also the title look poor with the alias there too www.sweetboutiqueusa.com/shop-online/pro...gory_pathway-13.html any ideas?") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 15 years 4 months ago, by [JamieC](/forum/user/3034-jamiec "View JamieC's Profile") [Last Post](/forum/36-reports-statistics/839796-having-some-initial-problems#19488 "Thanks for the info - I am playing with the spans thing now - on the prices - I made the other prices 0 and now I have three "each" prices :) but at least it's not free anymore! ;) so now I have three prices with 0 and all show up EDIT: nevermind I figured out the 0 has to go in the price not qty - thanks! thanks for your help") 15 years 4 months ago by [JamieC](/forum/user/3034-jamiec "View JamieC's Profile") | Replies:2 Views:1142 | [Last Post](/forum/36-reports-statistics/839796-having-some-initial-problems#19488 "Thanks for the info - I am playing with the spans thing now - on the prices - I made the other prices 0 and now I have three "each" prices :) but at least it's not free anymore! ;) so now I have three prices with 0 and all show up EDIT: nevermind I figured out the 0 has to go in the price not qty - thanks! thanks for your help") by [JamieC](/forum/user/3034-jamiec "View JamieC's Profile") 15 years 4 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.054 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)