[Skip to main content](#vessel-content) # Redshop Import Failed - Absolutely incomplete ## - **[brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile")** - [![brianriesberg's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32252-brianriesberg "View brianriesberg's Profile") Topic Author - [ Offline](/forum/user/32252-brianriesberg) Less More - Posts: 5 - Thank you received: 0 - - 12 years 6 months ago [\#152645](#152645) by [brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile") *[Redshop Import Failed - Absolutely incomplete](/forum/37-import-export-csv-xls/867523-redshop-import-failed-absolutely-incomplete#152645 "I am switching all sites from redshop to Hika. I decided to test on a 1.5 site that needs to migrate. I installed starter, just because we wanted to test (WE WILL be getting business). The Redshop...")* was created by *[brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile")* I am switching all sites from redshop to Hika. I decided to test on a 1.5 site that needs to migrate. I installed starter, just because we wanted to test (WE WILL be getting business). The Redshop import function only imported the categories, a few customers and a few orders... 98% did not import at all. 0 products imported. Can you advise, Nicolas? We really need an easy path from redshop to Hika. We HATE redshop! Cant wait to use Hika! Thanks! -- MY Name is Patrick Stewart (Web designer for Brian Riesberg) -- [ www.panelmate247.com](http://www.panelmate247.com) -- HikaShop version -- : 2.3.0 -- Joomla version -- : 1.5.26 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- N/A Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njc1MjMtcmVkc2hvcC1pbXBvcnQtZmFpbGVkLWFic29sdXRlbHktaW5jb21wbGV0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 6 months ago [\#152672](#152672) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Redshop Import Failed - Absolutely incomplete](/forum/37-import-export-csv-xls/867523-redshop-import-failed-absolutely-incomplete#152672 "I am switching all sites from redshop to Hika. I decided to test on a 1.5 site that needs to migrate. I installed starter, just because we wanted to test (WE WILL be getting business). The Redshop...")* Hello Patrick, That must be a case that we didn't considered through the import system, can you send us : - a temporary back-end access - an FTP access Through the contact form : [ www.hikashop.com/contact-us.html](http://www.hikashop.com/contact-us.html) Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njc1MjMtcmVkc2hvcC1pbXBvcnQtZmFpbGVkLWFic29sdXRlbHktaW5jb21wbGV0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile")** - [![brianriesberg's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32252-brianriesberg "View brianriesberg's Profile") Topic Author - [ Offline](/forum/user/32252-brianriesberg) Less More - Posts: 5 - Thank you received: 0 - - 12 years 6 months ago [\#152761](#152761) by [brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile") Replied by *[brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile")* on topic *[Redshop Import Failed - Absolutely incomplete](/forum/37-import-export-csv-xls/867523-redshop-import-failed-absolutely-incomplete#152761 "I am switching all sites from redshop to Hika. I decided to test on a 1.5 site that needs to migrate. I installed starter, just because we wanted to test (WE WILL be getting business). The Redshop...")* Thank you for the quick response! Sending info now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njc1MjMtcmVkc2hvcC1pbXBvcnQtZmFpbGVkLWFic29sdXRlbHktaW5jb21wbGV0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile")** - [![brianriesberg's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32252-brianriesberg "View brianriesberg's Profile") Topic Author - [ Offline](/forum/user/32252-brianriesberg) Less More - Posts: 5 - Thank you received: 0 - - 12 years 6 months ago [\#153134](#153134) by [brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile") Replied by *[brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile")* on topic *[Redshop Import Failed - Absolutely incomplete](/forum/37-import-export-csv-xls/867523-redshop-import-failed-absolutely-incomplete#153134 "I am switching all sites from redshop to Hika. I decided to test on a 1.5 site that needs to migrate. I installed starter, just because we wanted to test (WE WILL be getting business). The Redshop...")* Did you get the appropriate login info? Just want to be sure. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njc1MjMtcmVkc2hvcC1pbXBvcnQtZmFpbGVkLWFic29sdXRlbHktaW5jb21wbGV0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile")** - [![brianriesberg's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32252-brianriesberg "View brianriesberg's Profile") Topic Author - [ Offline](/forum/user/32252-brianriesberg) Less More - Posts: 5 - Thank you received: 0 - - 12 years 5 months ago [\#154001](#154001) by [brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile") Replied by *[brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile")* on topic *[Redshop Import Failed - Absolutely incomplete](/forum/37-import-export-csv-xls/867523-redshop-import-failed-absolutely-incomplete#154001 "I am switching all sites from redshop to Hika. I decided to test on a 1.5 site that needs to migrate. I installed starter, just because we wanted to test (WE WILL be getting business). The Redshop...")* It occurred to me that you may not have responded since we have not purchased the component yet. We had not because if it will not import redshop, it is of no use. We have purchased the component in the hopes you can resolve the issue. Our order number is B1E4C3Z51. Hikashop business, $137USD Please let me know something ASAP so I know how to proceed and if you have what you need for access. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njc1MjMtcmVkc2hvcC1pbXBvcnQtZmFpbGVkLWFic29sdXRlbHktaW5jb21wbGV0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14270 - - 12 years 5 months ago [\#154937](#154937) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Redshop Import Failed - Absolutely incomplete](/forum/37-import-export-csv-xls/867523-redshop-import-failed-absolutely-incomplete#154937 "I am switching all sites from redshop to Hika. I decided to test on a 1.5 site that needs to migrate. I installed starter, just because we wanted to test (WE WILL be getting business). The Redshop...")* Hi, I was able to found several issues with the import all related to the fact that you have a really old version of RedShop and thus missing columns in the tables of your RedShop or data formatted differently in some columns of the tables of your RedShop, compared to recent versions of RedShop. I4ve modified the code of the import from RedShop in order to take these differences into account and now all the products and all the orders were imported on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njc1MjMtcmVkc2hvcC1pbXBvcnQtZmFpbGVkLWFic29sdXRlbHktaW5jb21wbGV0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile")** - [![brianriesberg's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32252-brianriesberg "View brianriesberg's Profile") Topic Author - [ Offline](/forum/user/32252-brianriesberg) Less More - Posts: 5 - Thank you received: 0 - - 12 years 5 months ago [\#155103](#155103) by [brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile") Replied by *[brianriesberg](/forum/user/32252-brianriesberg "View brianriesberg's Profile")* on topic *[Redshop Import Failed - Absolutely incomplete](/forum/37-import-export-csv-xls/867523-redshop-import-failed-absolutely-incomplete#155103 "I am switching all sites from redshop to Hika. I decided to test on a 1.5 site that needs to migrate. I installed starter, just because we wanted to test (WE WILL be getting business). The Redshop...")* Nicolas, After some work was able to successfully get everything migrated to J! 3.3 using the data you were able to import into the 1.5 site. Thank you for your fix! Nice to be rid of redshop! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njc1MjMtcmVkc2hvcC1pbXBvcnQtZmFpbGVkLWFic29sdXRlbHktaW5jb21wbGV0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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