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#   Import CSV Access

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12 years 3 months ago [\#162860](#162860) by [asymtote2014](/forum/user/33223-asymtote2014 "View asymtote2014's Profile")  *[Import CSV Access](/forum/37-import-export-csv-xls/869481-import-csv-access#162860 "I trying to upload a product csv. In the import topic of the documentation it says:  "You can access this screen by clicking on the menu to Components->HikaShop and then on the HikaShop menu Products->Import in your back end."  I am not seeing that menu on the Components>Hikashop pulldown. Am I missing a plug-in? I do have an export button on the Hikashop editor. Nothing is published yet. I am trying to build the whole store before I publish. What am I doing wrong?  Versions: Hikashop 2.3.1 Joomla 3.3 PHP 4.0.8 Chrome 34.0.1847.116 OS: Ubuntu 12.04 x64")* was created by *[asymtote2014](/forum/user/33223-asymtote2014 "View asymtote2014's Profile")*

I trying to upload a product csv. In the import topic of the documentation it says:

*"You can access this screen by clicking on the menu to Components->HikaShop and then on the HikaShop menu Products->Import in your back end."*

I am not seeing that menu on the Components>Hikashop pulldown. Am I missing a plug-in? I do have an export button on the Hikashop editor. Nothing is published yet. I am trying to build the whole store before I publish. What am I doing wrong?

Versions:
Hikashop 2.3.1
Joomla 3.3
PHP 4.0.8
Chrome 34.0.1847.116
OS: Ubuntu 12.04 x64

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12 years 3 months ago [\#162863](#162863) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Import CSV Access](/forum/37-import-export-csv-xls/869481-import-csv-access#162863 "I trying to upload a product csv. In the import topic of the documentation it says:  "You can access this screen by clicking on the menu to Components->HikaShop and then on the HikaShop menu Products->Import in your back end."  I am not seeing that menu on the Components>Hikashop pulldown. Am I missing a plug-in? I do have an export button on the Hikashop editor. Nothing is published yet. I am trying to build the whole store before I publish. What am I doing wrong?  Versions: Hikashop 2.3.1 Joomla 3.3 PHP 4.0.8 Chrome 34.0.1847.116 OS: Ubuntu 12.04 x64")*

Hi,

> on the menu to Components->HikaShop **and then** on the HikaShop menu Products->Import

It means there are two different screens, and it is two different menus.

Regards,

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Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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