[Skip to main content](#vessel-content) # Import Problem ## - **[upedown](/forum/user/32003-upedown "View upedown's Profile")** - [![upedown's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32003-upedown "View upedown's Profile") Topic Author - [ Offline](/forum/user/32003-upedown) Less More - Posts: 34 - Thank you received: 0 - - 12 years 3 months ago [\#162985](#162985) by [upedown](/forum/user/32003-upedown "View upedown's Profile") *[Import Problem](/forum/37-import-export-csv-xls/869508-import-problem#162985 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Goodmorning! After many trials of csv import/export to make the final complete csv file, I have some problem. Till now all the import/export are always gone well but now, when I try to import the complete file I have this error message This is my file if you want to check it... Another thing... Now, If I try to create a new product trough Hikashop and then export it, the only thing than I can see is the category structure and this errors any suggestion?")* was created by *[upedown](/forum/user/32003-upedown "View upedown's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Goodmorning! After many trials of csv import/export to make the final complete csv file, I have some problem. Till now all the import/export are always gone well but now, when I try to import the complete file I have this error message Code: Attenzione: fallito spostamento del file! Non ho potuto caricare il file verso C:\xamp buono\htdocs\upedownitalia\media\com_hikashop\upload\superprova1.csv FAIL_OPEN Code: Warning: file_get_contents(C:\xamp buono\htdocs\upedownitalia\media\com_hikashop\upload\superprova1.csv): failed to open stream: No such file or directory in C:\xamp buono\htdocs\upedownitalia\administrator\components\com_hikashop\helpers\import.php on line 279 This is my file if you want to check it... Another thing... Now, If I try to create a new product trough Hikashop and then export it, the only thing than I can see is the category structure and this errors Code: <br /> <b>Notice</b>: Trying to get property of non-object in <b>C:\xamp buono\htdocs\upedownitalia\administrator\components\com_hikashop\views\product\tmpl\export.php</b> on line <b>114</b><br /> <br /> <b>Notice</b>: Undefined index: in <b>C:\xamp buono\htdocs\upedownitalia\administrator\components\com_hikashop\views\product\tmpl\export.php</b> on line <b>115</b><br /> <br /> <b>Notice</b>: Trying to get property of non-object in <b>C:\xamp buono\htdocs\upedownitalia\administrator\components\com_hikashop\views\product\tmpl\export.php</b> on line <b>115</b><br /> product_id any suggestion? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njk1MDgtaW1wb3J0LXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[upedown](/forum/user/32003-upedown "View upedown's Profile")** - [![upedown's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32003-upedown "View upedown's Profile") Topic Author - [ Offline](/forum/user/32003-upedown) Less More - Posts: 34 - Thank you received: 0 - - 12 years 3 months ago [\#163015](#163015) by [upedown](/forum/user/32003-upedown "View upedown's Profile") Replied by *[upedown](/forum/user/32003-upedown "View upedown's Profile")* on topic *[Import Problem](/forum/37-import-export-csv-xls/869508-import-problem#163015 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Goodmorning! After many trials of csv import/export to make the final complete csv file, I have some problem. Till now all the import/export are always gone well but now, when I try to import the complete file I have this error message This is my file if you want to check it... Another thing... Now, If I try to create a new product trough Hikashop and then export it, the only thing than I can see is the category structure and this errors any suggestion?")* ok! I've found the problem...the size of csv file is too large! I had to split the file! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njk1MDgtaW1wb3J0LXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")** - [![lionel75's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11856-lionel75 "View lionel75's Profile") - [ Offline](/forum/user/11856-lionel75) Less More - Posts: 846 - Thank you received: 92 - - 12 years 3 months ago [\#164404](#164404) by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile") Replied by *[lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")* on topic *[Import Problem](/forum/37-import-export-csv-xls/869508-import-problem#164404 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Goodmorning! After many trials of csv import/export to make the final complete csv file, I have some problem. Till now all the import/export are always gone well but now, when I try to import the complete file I have this error message This is my file if you want to check it... Another thing... Now, If I try to create a new product trough Hikashop and then export it, the only thing than I can see is the category structure and this errors any suggestion?")* Hi Does anyone know if the size is relative to RAM CPU joomla php version ? regard's Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njk1MDgtaW1wb3J0LXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86291 - Thank you received: 14269 - - 12 years 3 months ago [\#164438](#164438) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Import Problem](/forum/37-import-export-csv-xls/869508-import-problem#164438 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Goodmorning! After many trials of csv import/export to make the final complete csv file, I have some problem. Till now all the import/export are always gone well but now, when I try to import the complete file I have this error message This is my file if you want to check it... Another thing... Now, If I try to create a new product trough Hikashop and then export it, the only thing than I can see is the category structure and this errors any suggestion?")* Hi, The limitation can come both from the memory_limit or the max_execution_time parameters of your php.ini Usually, they are much lower than what your server can do so the first thing to do is to increase them, or cut the CSV file into smaller bits. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84Njk1MDgtaW1wb3J0LXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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