[Skip to main content](#vessel-content) # Variants no showing on CSV import ## - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 9 months ago [\#188465](#188465) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Variants no showing on CSV import](/forum/37-import-export-csv-xls/872035-variants-no-showing-on-csv-import?start=40#188465 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome I have products and variants all correctly working. I first manually added variants (size and color) to the product and manually added values to the variant (S, M, L). If I try to import a product with a new variant (example XL) that does not already have a value, it will say product added, but it will not show up in the parent product. It will also not show in the values of the variant. Am I doing something wrong or does Hikashop require we manually add all the potential variants values first, before importing? Also, I have some products that are showing variants, even though no variants were uploaded to them. When I try to delete the variants in the product, if I delete ALL the variants, the variants all "reappear" on the backend, even after I save. If I delete all, but 1 of the variants, the remaining deleted variants stay deleted. www.iheartsin.com/index.php/accessories/product/shorts-v9209 Any ideas?")* Related question. I having odd behavior on some products, where the variants show out of stock on the product page, even though the backend shows stock (Screenshot) To confound me further, when I go into the variant in the backend and hit save (NO CHANGES), then refresh the product page, then it shows in stock. Any ideas? - [ ![2015-01-27_23_09_16-Sexy_After_Dark_Retro_Print_9781_-_I_Heart_SIN.png](/forum/attachment/21959) ](/forum/attachment/21959 "..._Heart_SIN.png") [ ](/forum/attachment/21959?download=1 "..._Heart_SIN.png") - [ ![2015-01-27_23_09_09-I_Heart_SIN_-_Administration_-_Variants.png](/forum/attachment/21960) ](/forum/attachment/21960 "...-_Variants.png") [ ](/forum/attachment/21960?download=1 "...-_Variants.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzIwMzUtdmFyaWFudHMtbm8tc2hvd2luZy1vbi1jc3YtaW1wb3J0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 9 months ago [\#188501](#188501) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Variants no showing on CSV import](/forum/37-import-export-csv-xls/872035-variants-no-showing-on-csv-import?start=40#188501 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome I have products and variants all correctly working. I first manually added variants (size and color) to the product and manually added values to the variant (S, M, L). If I try to import a product with a new variant (example XL) that does not already have a value, it will say product added, but it will not show up in the parent product. It will also not show in the values of the variant. Am I doing something wrong or does Hikashop require we manually add all the potential variants values first, before importing? Also, I have some products that are showing variants, even though no variants were uploaded to them. When I try to delete the variants in the product, if I delete ALL the variants, the variants all "reappear" on the backend, even after I save. If I delete all, but 1 of the variants, the remaining deleted variants stay deleted. www.iheartsin.com/index.php/accessories/product/shorts-v9209 Any ideas?")* Hi, On the given screenshot for the frontend, the stock is well on 166 as in the backend. How do you have imported your products ? Via csv file ? Do you had any errors displayed ? What is your HikaShop version ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzIwMzUtdmFyaWFudHMtbm8tc2hvd2luZy1vbi1jc3YtaW1wb3J0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 9 months ago [\#188639](#188639) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Variants no showing on CSV import](/forum/37-import-export-csv-xls/872035-variants-no-showing-on-csv-import?start=40#188639 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome I have products and variants all correctly working. I first manually added variants (size and color) to the product and manually added values to the variant (S, M, L). If I try to import a product with a new variant (example XL) that does not already have a value, it will say product added, but it will not show up in the parent product. It will also not show in the values of the variant. Am I doing something wrong or does Hikashop require we manually add all the potential variants values first, before importing? Also, I have some products that are showing variants, even though no variants were uploaded to them. When I try to delete the variants in the product, if I delete ALL the variants, the variants all "reappear" on the backend, even after I save. If I delete all, but 1 of the variants, the remaining deleted variants stay deleted. www.iheartsin.com/index.php/accessories/product/shorts-v9209 Any ideas?")* Imported using CSV file. First import had errors, as I did not have main and variant properly set up. Reimported properly and had no errors. Hikashop 2.3.5 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzIwMzUtdmFyaWFudHMtbm8tc2hvd2luZy1vbi1jc3YtaW1wb3J0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 9 months ago - 11 years 9 months ago [\#189804](#189804) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Variants no showing on CSV import](/forum/37-import-export-csv-xls/872035-variants-no-showing-on-csv-import?start=40#189804 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome I have products and variants all correctly working. I first manually added variants (size and color) to the product and manually added values to the variant (S, M, L). If I try to import a product with a new variant (example XL) that does not already have a value, it will say product added, but it will not show up in the parent product. It will also not show in the values of the variant. Am I doing something wrong or does Hikashop require we manually add all the potential variants values first, before importing? Also, I have some products that are showing variants, even though no variants were uploaded to them. When I try to delete the variants in the product, if I delete ALL the variants, the variants all "reappear" on the backend, even after I save. If I delete all, but 1 of the variants, the remaining deleted variants stay deleted. www.iheartsin.com/index.php/accessories/product/shorts-v9209 Any ideas?")* Hi Xavier, Just checking to see if we might have found a solution. I can't figure out why the variants are not showing an option button, even though there is stock. Issue exists with some products with variants, but not all. Last edit: 11 years 9 months ago by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzIwMzUtdmFyaWFudHMtbm8tc2hvd2luZy1vbi1jc3YtaW1wb3J0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 11 years 9 months ago [\#189806](#189806) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Variants no showing on CSV import](/forum/37-import-export-csv-xls/872035-variants-no-showing-on-csv-import?start=40#189806 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome I have products and variants all correctly working. I first manually added variants (size and color) to the product and manually added values to the variant (S, M, L). If I try to import a product with a new variant (example XL) that does not already have a value, it will say product added, but it will not show up in the parent product. It will also not show in the values of the variant. Am I doing something wrong or does Hikashop require we manually add all the potential variants values first, before importing? Also, I have some products that are showing variants, even though no variants were uploaded to them. When I try to delete the variants in the product, if I delete ALL the variants, the variants all "reappear" on the backend, even after I save. If I delete all, but 1 of the variants, the remaining deleted variants stay deleted. www.iheartsin.com/index.php/accessories/product/shorts-v9209 Any ideas?")* Hi, Could you provide: - a link to the product page - the piece of the CSV for that product, the variants and the options along with the columns title line - if you modified the product, a screenshot of the product edition page Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzIwMzUtdmFyaWFudHMtbm8tc2hvd2luZy1vbi1jc3YtaW1wb3J0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")** - [![phil2010's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8132-phil2010 "View phil2010's Profile") - [ Offline](/forum/user/8132-phil2010) Less More - Posts: 59 - Thank you received: 0 - - 11 years 8 months ago [\#194433](#194433) by [phil2010](/forum/user/8132-phil2010 "View phil2010's Profile") Replied by *[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")* on topic *[Variants no showing on CSV import](/forum/37-import-export-csv-xls/872035-variants-no-showing-on-csv-import?start=40#194433 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome I have products and variants all correctly working. I first manually added variants (size and color) to the product and manually added values to the variant (S, M, L). If I try to import a product with a new variant (example XL) that does not already have a value, it will say product added, but it will not show up in the parent product. It will also not show in the values of the variant. Am I doing something wrong or does Hikashop require we manually add all the potential variants values first, before importing? Also, I have some products that are showing variants, even though no variants were uploaded to them. When I try to delete the variants in the product, if I delete ALL the variants, the variants all "reappear" on the backend, even after I save. If I delete all, but 1 of the variants, the remaining deleted variants stay deleted. www.iheartsin.com/index.php/accessories/product/shorts-v9209 Any ideas?")* I have set the default varient so it will show on a phpMyadmin csv export but got errors when I tried to re import the csv into the import function of hikashop. Do I need to deleate all the existing products befofore I impart them again or are they suposed to update? Thanks ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzIwMzUtdmFyaWFudHMtbm8tc2hvd2luZy1vbi1jc3YtaW1wb3J0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 11 years 8 months ago [\#194494](#194494) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Variants no showing on CSV import](/forum/37-import-export-csv-xls/872035-variants-no-showing-on-csv-import?start=40#194494 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome I have products and variants all correctly working. I first manually added variants (size and color) to the product and manually added values to the variant (S, M, L). If I try to import a product with a new variant (example XL) that does not already have a value, it will say product added, but it will not show up in the parent product. It will also not show in the values of the variant. Am I doing something wrong or does Hikashop require we manually add all the potential variants values first, before importing? Also, I have some products that are showing variants, even though no variants were uploaded to them. When I try to delete the variants in the product, if I delete ALL the variants, the variants all "reappear" on the backend, even after I save. If I delete all, but 1 of the variants, the remaining deleted variants stay deleted. www.iheartsin.com/index.php/accessories/product/shorts-v9209 Any ideas?")* Hi, This CSV doesn't contain any product data. It contains addresses. The CSV import can only import products so it's normal that you're getting errors if you're using that CSV. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzIwMzUtdmFyaWFudHMtbm8tc2hvd2luZy1vbi1jc3YtaW1wb3J0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")** - [![phil2010's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8132-phil2010 "View phil2010's Profile") - [ Offline](/forum/user/8132-phil2010) Less More - Posts: 59 - Thank you received: 0 - - 11 years 8 months ago [\#194541](#194541) by [phil2010](/forum/user/8132-phil2010 "View phil2010's Profile") Replied by *[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")* on topic *[Variants no showing on CSV import](/forum/37-import-export-csv-xls/872035-variants-no-showing-on-csv-import?start=40#194541 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome I have products and variants all correctly working. I first manually added variants (size and color) to the product and manually added values to the variant (S, M, L). If I try to import a product with a new variant (example XL) that does not already have a value, it will say product added, but it will not show up in the parent product. It will also not show in the values of the variant. Am I doing something wrong or does Hikashop require we manually add all the potential variants values first, before importing? Also, I have some products that are showing variants, even though no variants were uploaded to them. When I try to delete the variants in the product, if I delete ALL the variants, the variants all "reappear" on the backend, even after I save. If I delete all, but 1 of the variants, the remaining deleted variants stay deleted. www.iheartsin.com/index.php/accessories/product/shorts-v9209 Any ideas?")* can you direct me to the way I can import the categories and products from my hika shop on joomla 2.5 to my new site running joomla 3.4 Do I need to import through MyphpAdmin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzIwMzUtdmFyaWFudHMtbm8tc2hvd2luZy1vbi1jc3YtaW1wb3J0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 11 years 8 months ago [\#194561](#194561) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Variants no showing on CSV import](/forum/37-import-export-csv-xls/872035-variants-no-showing-on-csv-import?start=40#194561 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome I have products and variants all correctly working. I first manually added variants (size and color) to the product and manually added values to the variant (S, M, L). If I try to import a product with a new variant (example XL) that does not already have a value, it will say product added, but it will not show up in the parent product. It will also not show in the values of the variant. Am I doing something wrong or does Hikashop require we manually add all the potential variants values first, before importing? Also, I have some products that are showing variants, even though no variants were uploaded to them. When I try to delete the variants in the product, if I delete ALL the variants, the variants all "reappear" on the backend, even after I save. If I delete all, but 1 of the variants, the remaining deleted variants stay deleted. www.iheartsin.com/index.php/accessories/product/shorts-v9209 Any ideas?")* The simplest is to export all the hikashop_* tables from your old database and import it in your new database via phpmyadmin after changing the tables prefixes in the exported file. Then, copy the folder media/com_hikashop/from the old to the new website. Finally, install HikaShop on your new website and it should find all your data from the previous website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzIwMzUtdmFyaWFudHMtbm8tc2hvd2luZy1vbi1jc3YtaW1wb3J0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")** - [![phil2010's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8132-phil2010 "View phil2010's Profile") - [ Offline](/forum/user/8132-phil2010) Less More - Posts: 59 - Thank you received: 0 - - 11 years 8 months ago [\#194617](#194617) by [phil2010](/forum/user/8132-phil2010 "View phil2010's Profile") Replied by *[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")* on topic *[Variants no showing on CSV import](/forum/37-import-export-csv-xls/872035-variants-no-showing-on-csv-import?start=40#194617 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome I have products and variants all correctly working. I first manually added variants (size and color) to the product and manually added values to the variant (S, M, L). If I try to import a product with a new variant (example XL) that does not already have a value, it will say product added, but it will not show up in the parent product. It will also not show in the values of the variant. Am I doing something wrong or does Hikashop require we manually add all the potential variants values first, before importing? Also, I have some products that are showing variants, even though no variants were uploaded to them. When I try to delete the variants in the product, if I delete ALL the variants, the variants all "reappear" on the backend, even after I save. If I delete all, but 1 of the variants, the remaining deleted variants stay deleted. www.iheartsin.com/index.php/accessories/product/shorts-v9209 Any ideas?")* Great.. thankyou Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzIwMzUtdmFyaWFudHMtbm8tc2hvd2luZy1vbi1jc3YtaW1wb3J0P3N0YXJ0PTQwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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