[Skip to main content](#vessel-content) # Product are not visible after importing from VM ## - **[ernst](/forum/user/29365-ernst "View ernst's Profile")** - [![ernst's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29365-ernst "View ernst's Profile") Topic Author - [ Offline](/forum/user/29365-ernst) Less More - Posts: 6 - Thank you received: 0 - - 11 years 6 months ago [\#196635](#196635) by [ernst](/forum/user/29365-ernst "View ernst's Profile") *[Product are not visible after importing from VM](/forum/37-import-export-csv-xls/876053-product-are-not-visible-after-importing-from-vm#196635 "-- url of the page with the problem -- : www.droomjuweeltjes.nl -- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : On this website both virtuemart and hikashop are installed. I imported from Virtuemart, when the products imported, it confirmed that 1417 products were imported. However, When I go back to the products, there are no products visible. Same applies to the categories.. 139 imported and only 4 are visible. Hi, On this website both virtuemart and hikashop are installed. I imported from Virtuemart, when the products imported, it confirmed that 1417 products were imported. However, When I go back to the products, there are no products visible. Same applies to the categories.. 139 imported and only 4 are visible. When I tried to do it again, I received a message that I already imported the products and only new items will be imported. What am I doing wrong?")* was created by *[ernst](/forum/user/29365-ernst "View ernst's Profile")* -- url of the page with the problem -- : [ www.droomjuweeltjes.nl](http://www.droomjuweeltjes.nl) -- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : On this website both virtuemart and hikashop are installed. I imported from Virtuemart, when the products imported, it confirmed that 1417 products were imported. However, When I go back to the products, there are no products visible. Same applies to the categories.. 139 imported and only 4 are visible. Hi, On this website both virtuemart and hikashop are installed. I imported from Virtuemart, when the products imported, it confirmed that 1417 products were imported. However, When I go back to the products, there are no products visible. Same applies to the categories.. 139 imported and only 4 are visible. When I tried to do it again, I received a message that I already imported the products and only new items will be imported. What am I doing wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzYwNTMtcHJvZHVjdC1hcmUtbm90LXZpc2libGUtYWZ0ZXItaW1wb3J0aW5nLWZyb20tdm0/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 11 years 6 months ago [\#196646](#196646) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product are not visible after importing from VM](/forum/37-import-export-csv-xls/876053-product-are-not-visible-after-importing-from-vm#196646 "-- url of the page with the problem -- : www.droomjuweeltjes.nl -- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : On this website both virtuemart and hikashop are installed. I imported from Virtuemart, when the products imported, it confirmed that 1417 products were imported. However, When I go back to the products, there are no products visible. Same applies to the categories.. 139 imported and only 4 are visible. Hi, On this website both virtuemart and hikashop are installed. I imported from Virtuemart, when the products imported, it confirmed that 1417 products were imported. However, When I go back to the products, there are no products visible. Same applies to the categories.. 139 imported and only 4 are visible. When I tried to do it again, I received a message that I already imported the products and only new items will be imported. What am I doing wrong?")* Hi, Can you click on the "rebuild" button of the categories listing of HikaShop and then click on the "check database" button of the configuration page of HikaShop ? That should hopefully allow you to see your products in the products listing of HikaShop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84NzYwNTMtcHJvZHVjdC1hcmUtbm90LXZpc2libGUtYWZ0ZXItaW1wb3J0aW5nLWZyb20tdm0/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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