[Skip to main content](#vessel-content) # After CSV import, product opening problem. ## - **[nykodesign](/forum/user/46890-nykodesign "View nykodesign's Profile")** - [![nykodesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46890-nykodesign "View nykodesign's Profile") Topic Author - [ Offline](/forum/user/46890-nykodesign) Less More - Posts: 5 - Thank you received: 0 - - 9 years 9 months ago [\#258915](#258915) by [nykodesign](/forum/user/46890-nykodesign "View nykodesign's Profile") *[After CSV import, product opening problem.](/forum/37-import-export-csv-xls/888183-after-csv-import-product-opening-problem#258915 "I have a problem. I'm doing import the CSV file, upload your products it is all right. The UTF8 character set, it is ok. But frontend view, coming 404 errors, if I want look at the product details Where to find the problem?")* was created by *[nykodesign](/forum/user/46890-nykodesign "View nykodesign's Profile")* I have a problem. I'm doing import the CSV file, upload your products it is all right. The UTF8 character set, it is ok. But frontend view, coming 404 errors, if I want look at the product details Where to find the problem? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84ODgxODMtYWZ0ZXItY3N2LWltcG9ydC1wcm9kdWN0LW9wZW5pbmctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86287 - Thank you received: 14264 - - 9 years 9 months ago [\#258916](#258916) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After CSV import, product opening problem.](/forum/37-import-export-csv-xls/888183-after-csv-import-product-opening-problem#258916 "I have a problem. I'm doing import the CSV file, upload your products it is all right. The UTF8 character set, it is ok. But frontend view, coming 404 errors, if I want look at the product details Where to find the problem?")* Hi, We would need more information to be able to help : - a copy of the CSV - a link to the listing of the products - a screenshot of the settings under the "products options" tab of your menu item - a screenshot of the SEF settings under the Features tab of the HikaShop configuration Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84ODgxODMtYWZ0ZXItY3N2LWltcG9ydC1wcm9kdWN0LW9wZW5pbmctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nykodesign](/forum/user/46890-nykodesign "View nykodesign's Profile")** - [![nykodesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46890-nykodesign "View nykodesign's Profile") Topic Author - [ Offline](/forum/user/46890-nykodesign) Less More - Posts: 5 - Thank you received: 0 - - 9 years 9 months ago [\#258997](#258997) by [nykodesign](/forum/user/46890-nykodesign "View nykodesign's Profile") Replied by *[nykodesign](/forum/user/46890-nykodesign "View nykodesign's Profile")* on topic *[After CSV import, product opening problem.](/forum/37-import-export-csv-xls/888183-after-csv-import-product-opening-problem#258997 "I have a problem. I'm doing import the CSV file, upload your products it is all right. The UTF8 character set, it is ok. But frontend view, coming 404 errors, if I want look at the product details Where to find the problem?")* Hi, Link to products: [ family.medki.hu/termekek/category/szappanok](http://family.medki.hu/termekek/category/szappanok) this is not good: [ family.medki.hu/termekek/product/jade-folyekony-szappan-exotic](http://family.medki.hu/termekek/product/jade-folyekony-szappan-exotic) this is good: [ family.medki.hu/termekek/product/fa-szappan-sport](http://family.medki.hu/termekek/product/fa-szappan-sport) CSV file: [ www.family.medki.hu/csv/hikashopexport.csv](http://www.family.medki.hu/csv/hikashopexport.csv) - [ ![sc1.png](/forum/attachment/35446) ](/forum/attachment/35446 "sc1.png") [ ](/forum/attachment/35446?download=1 "sc1.png") - [ ![sc2.PNG](/forum/attachment/35447) ](/forum/attachment/35447 "sc2.PNG") [ ](/forum/attachment/35447?download=1 "sc2.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84ODgxODMtYWZ0ZXItY3N2LWltcG9ydC1wcm9kdWN0LW9wZW5pbmctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86287 - Thank you received: 14264 - - 9 years 9 months ago [\#258998](#258998) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After CSV import, product opening problem.](/forum/37-import-export-csv-xls/888183-after-csv-import-product-opening-problem#258998 "I have a problem. I'm doing import the CSV file, upload your products it is all right. The UTF8 character set, it is ok. But frontend view, coming 404 errors, if I want look at the product details Where to find the problem?")* Hi, You have this issue because the "alias" of your product is not filled and you have special characters (accents) in your product name, and you didn't turn on the "Unicode Aliases" setting in the Joomla configuration. The following user(s) said Thank You: [nykodesign](/forum/user/46890-nykodesign "View nykodesign's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84ODgxODMtYWZ0ZXItY3N2LWltcG9ydC1wcm9kdWN0LW9wZW5pbmctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nykodesign](/forum/user/46890-nykodesign "View nykodesign's Profile")** - [![nykodesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46890-nykodesign "View nykodesign's Profile") Topic Author - [ Offline](/forum/user/46890-nykodesign) Less More - Posts: 5 - Thank you received: 0 - - 9 years 9 months ago [\#259049](#259049) by [nykodesign](/forum/user/46890-nykodesign "View nykodesign's Profile") Replied by *[nykodesign](/forum/user/46890-nykodesign "View nykodesign's Profile")* on topic *[After CSV import, product opening problem.](/forum/37-import-export-csv-xls/888183-after-csv-import-product-opening-problem#259049 "I have a problem. I'm doing import the CSV file, upload your products it is all right. The UTF8 character set, it is ok. But frontend view, coming 404 errors, if I want look at the product details Where to find the problem?")* Thank you, so it's all right! ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84ODgxODMtYWZ0ZXItY3N2LWltcG9ydC1wcm9kdWN0LW9wZW5pbmctcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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