[Skip to main content](#vessel-content) # Not possible to confirm the importfile ## - **[Swib](/forum/user/32623-swib "View Swib's Profile")** - [![Swib's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32623-swib "View Swib's Profile") Topic Author - [ Offline](/forum/user/32623-swib) Less More - Posts: 60 - Thank you received: 0 - - 7 years 4 months ago [\#307427](#307427) by [Swib](/forum/user/32623-swib "View Swib's Profile") *[Not possible to confirm the importfile](/forum/37-import-export-csv-xls/897633-not-possible-to-confirm-the-importfile#307427 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.2.16 Once a year I have to clean up the cursusproject (shop) and import a new cursusproject with a csv file. This time it is not possible to import a csv file. There is no possibility to confirm the import file (see attachment). How comes?")* was created by *[Swib](/forum/user/32623-swib "View Swib's Profile")* -- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.2.16 Once a year I have to clean up the cursusproject (shop) and import a new cursusproject with a csv file. This time it is not possible to import a csv file. There is no possibility to confirm the import file (see attachment). How comes? - [ ![importhikashop.JPG](/forum/attachment/46967) ](/forum/attachment/46967 "...rthikashop.JPG") [ ](/forum/attachment/46967?download=1 "...rthikashop.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84OTc2MzMtbm90LXBvc3NpYmxlLXRvLWNvbmZpcm0tdGhlLWltcG9ydGZpbGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14269 - - 7 years 4 months ago [\#307439](#307439) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Not possible to confirm the importfile](/forum/37-import-export-csv-xls/897633-not-possible-to-confirm-the-importfile#307439 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.2.16 Once a year I have to clean up the cursusproject (shop) and import a new cursusproject with a csv file. This time it is not possible to import a csv file. There is no possibility to confirm the import file (see attachment). How comes?")* Hi, When you run the import process, if there is an issue with the import, you should get an error message on the page. What do you get ? Note that you might also want to try after activating the "error reporting" and "debug mode" settings of the Joomla configuration. That might display more error messages or with more information. You might also want to look in the PHP error log of your server for any fatal error message related to the import. That might give crutial information on the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM3LWltcG9ydC1leHBvcnQtY3N2LXhscy84OTc2MzMtbm90LXBvc3NpYmxlLXRvLWNvbmZpcm0tdGhlLWltcG9ydGZpbGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.174 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)