[Skip to main content](#vessel-content) # Tracking affilliate-based purchases ## - **[drives](/forum/user/27841-drives "View drives's Profile")** - [![drives's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27841-drives "View drives's Profile") Topic Author - [ Offline](/forum/user/27841-drives) Less More - Posts: 3 - Thank you received: 0 - - 13 years 1 month ago [\#122836](#122836) by [drives](/forum/user/27841-drives "View drives's Profile") *[Tracking affilliate-based purchases](/forum/39-affilation/861870-tracking-affilliate-based-purchases#122836 "-- HikaShop version -- : 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.19 -- Browser(s) name and version -- : Chrome I am looking to check purchases associated with an Affiliate using the hikashop database and I have found that even though I have many affiliates (partners) setup in Hikashop and the Affiliate program is capturing click counts it is not doing a good job of capturing sales by affiliates. My questions with this are: 1. Does the affiliate program use cookies or just a session in the database to track sales? My main question here is if a person doesn't buy when they use the affiliate link but then returns later to my site and buys - does this purchase get attributed to the affiliate? 2. When I look into the database I see that the user_partner_id is 0 for all the users in the xxx_hikashop_user table. Is there something wrong with my setup? Thanks")* was created by *[drives](/forum/user/27841-drives "View drives's Profile")* -- HikaShop version -- : 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.19 -- Browser(s) name and version -- : Chrome I am looking to check purchases associated with an Affiliate using the hikashop database and I have found that even though I have many affiliates (partners) setup in Hikashop and the Affiliate program is capturing click counts it is not doing a good job of capturing sales by affiliates. My questions with this are: 1. Does the affiliate program use cookies or just a session in the database to track sales? My main question here is if a person doesn't buy when they use the affiliate link but then returns later to my site and buys - does this purchase get attributed to the affiliate? 2. When I look into the database I see that the user_partner_id is 0 for all the users in the xxx_hikashop_user table. Is there something wrong with my setup? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODYxODcwLXRyYWNraW5nLWFmZmlsbGlhdGUtYmFzZWQtcHVyY2hhc2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#122929](#122929) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Tracking affilliate-based purchases](/forum/39-affilation/861870-tracking-affilliate-based-purchases#122929 "-- HikaShop version -- : 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.19 -- Browser(s) name and version -- : Chrome I am looking to check purchases associated with an Affiliate using the hikashop database and I have found that even though I have many affiliates (partners) setup in Hikashop and the Affiliate program is capturing click counts it is not doing a good job of capturing sales by affiliates. My questions with this are: 1. Does the affiliate program use cookies or just a session in the database to track sales? My main question here is if a person doesn't buy when they use the affiliate link but then returns later to my site and buys - does this purchase get attributed to the affiliate? 2. When I look into the database I see that the user_partner_id is 0 for all the users in the xxx_hikashop_user table. Is there something wrong with my setup? Thanks")* Hi, 1. Both. Cookie for guest and we store the partner if the guest creates an account. 2. I think that's because you didn't create the account with a partner link. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [drives](/forum/user/27841-drives "View drives's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODYxODcwLXRyYWNraW5nLWFmZmlsbGlhdGUtYmFzZWQtcHVyY2hhc2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[drives](/forum/user/27841-drives "View drives's Profile")** - [![drives's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27841-drives "View drives's Profile") Topic Author - [ Offline](/forum/user/27841-drives) Less More - Posts: 3 - Thank you received: 0 - - 13 years 1 month ago [\#122981](#122981) by [drives](/forum/user/27841-drives "View drives's Profile") Replied by *[drives](/forum/user/27841-drives "View drives's Profile")* on topic *[Tracking affilliate-based purchases](/forum/39-affilation/861870-tracking-affilliate-based-purchases#122981 "-- HikaShop version -- : 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.19 -- Browser(s) name and version -- : Chrome I am looking to check purchases associated with an Affiliate using the hikashop database and I have found that even though I have many affiliates (partners) setup in Hikashop and the Affiliate program is capturing click counts it is not doing a good job of capturing sales by affiliates. My questions with this are: 1. Does the affiliate program use cookies or just a session in the database to track sales? My main question here is if a person doesn't buy when they use the affiliate link but then returns later to my site and buys - does this purchase get attributed to the affiliate? 2. When I look into the database I see that the user_partner_id is 0 for all the users in the xxx_hikashop_user table. Is there something wrong with my setup? Thanks")* Thanks for answering my question Jerome. I have a couple more questions to clarify your answer. 1. Is there any way to make this process automated on the website. So that when a user "registers" through the checkout process that the partner_id is automatically put in to that user's record? 2. Is there a way to get the partner_id from a user's cookie for other actions - such as when they fill out an RSForms form? 3. How long does the cookie last? Thanks, Matt Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODYxODcwLXRyYWNraW5nLWFmZmlsbGlhdGUtYmFzZWQtcHVyY2hhc2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago - 13 years 1 month ago [\#123122](#123122) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Tracking affilliate-based purchases](/forum/39-affilation/861870-tracking-affilliate-based-purchases#123122 "-- HikaShop version -- : 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.19 -- Browser(s) name and version -- : Chrome I am looking to check purchases associated with an Affiliate using the hikashop database and I have found that even though I have many affiliates (partners) setup in Hikashop and the Affiliate program is capturing click counts it is not doing a good job of capturing sales by affiliates. My questions with this are: 1. Does the affiliate program use cookies or just a session in the database to track sales? My main question here is if a person doesn't buy when they use the affiliate link but then returns later to my site and buys - does this purchase get attributed to the affiliate? 2. When I look into the database I see that the user_partner_id is 0 for all the users in the xxx_hikashop_user table. Is there something wrong with my setup? Thanks")* Hi, 1. It is already the case. > we store the partner if the guest creates an account. 2. You can retreive the partner id using this code: Code: $partner_id = hikashop_decode(JRequest::getCmd('hikashop_affiliate',0,'cookie'),'partner'); 3. You can configure this value with the option "Validity period of a click for leads and sales"; by default it's 30 days. [ www.hikashop.com/support/documentation/5...l#features\_affiliate](http://www.hikashop.com/support/documentation/54-hikashop-config.html#features_affiliate) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 13 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). The following user(s) said Thank You: [drives](/forum/user/27841-drives "View drives's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODYxODcwLXRyYWNraW5nLWFmZmlsbGlhdGUtYmFzZWQtcHVyY2hhc2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[drives](/forum/user/27841-drives "View drives's Profile")** - [![drives's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27841-drives "View drives's Profile") Topic Author - [ Offline](/forum/user/27841-drives) Less More - Posts: 3 - Thank you received: 0 - - 13 years 1 month ago [\#123157](#123157) by [drives](/forum/user/27841-drives "View drives's Profile") Replied by *[drives](/forum/user/27841-drives "View drives's Profile")* on topic *[Tracking affilliate-based purchases](/forum/39-affilation/861870-tracking-affilliate-based-purchases#123157 "-- HikaShop version -- : 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.19 -- Browser(s) name and version -- : Chrome I am looking to check purchases associated with an Affiliate using the hikashop database and I have found that even though I have many affiliates (partners) setup in Hikashop and the Affiliate program is capturing click counts it is not doing a good job of capturing sales by affiliates. My questions with this are: 1. Does the affiliate program use cookies or just a session in the database to track sales? My main question here is if a person doesn't buy when they use the affiliate link but then returns later to my site and buys - does this purchase get attributed to the affiliate? 2. When I look into the database I see that the user_partner_id is 0 for all the users in the xxx_hikashop_user table. Is there something wrong with my setup? Thanks")* Thanks for that Jerome, this solves my problem. Although it still doesn't explain why the partner_id is 0 for all our customers who went on to purchase after clicking on an affiliate link? But I should be able to solve this with the code you gave me. Thanks, ![:)](/media/kunena/emoticons/8.png ":)") Matt Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODYxODcwLXRyYWNraW5nLWFmZmlsbGlhdGUtYmFzZWQtcHVyY2hhc2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123162](#123162) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Tracking affilliate-based purchases](/forum/39-affilation/861870-tracking-affilliate-based-purchases#123162 "-- HikaShop version -- : 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.3.19 -- Browser(s) name and version -- : Chrome I am looking to check purchases associated with an Affiliate using the hikashop database and I have found that even though I have many affiliates (partners) setup in Hikashop and the Affiliate program is capturing click counts it is not doing a good job of capturing sales by affiliates. My questions with this are: 1. Does the affiliate program use cookies or just a session in the database to track sales? My main question here is if a person doesn't buy when they use the affiliate link but then returns later to my site and buys - does this purchase get attributed to the affiliate? 2. When I look into the database I see that the user_partner_id is 0 for all the users in the xxx_hikashop_user table. Is there something wrong with my setup? Thanks")* Hi, You can take a look at the system plugin "hikashopaffiliate". You will see that the there is a trigger for "onAfterStoreUser" which set the partner id. There are some conditions to validate the affiliation during the registration. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [drives](/forum/user/27841-drives "View drives's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODYxODcwLXRyYWNraW5nLWFmZmlsbGlhdGUtYmFzZWQtcHVyY2hhc2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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