[Skip to main content](#vessel-content) # Issues setting up affiliate program ## - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 1 month ago [\#213756](#213756) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#213756 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* was created by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* -- url of the page with the problem -- : [ www.modelmisconduct.com/contacts/partner-program](http://www.modelmisconduct.com/contacts/partner-program) -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL [ www.modelmisconduct.com/contacts/partner-program/affiliate](http://www.modelmisconduct.com/contacts/partner-program/affiliate) 3) same 404 issue when I hit "back" Any ideas? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 1 month ago [\#213762](#213762) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#213762 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* Hi, 1. That's the way we display the affiliate program page when you're not logged in. So that's normal. If you don't want that, you'll have to edit the file "show" of the view "affiliate" via the menu Display>views and change the code Code: } if(!empty($this->affiliate_terms)){?> <span class="hikashop_affiliate_terms" id="hikashop_affiliate_terms"> <a href="<?php echo JRoute::_('index.php?option=com_content&view=article&id='.$this->affiliate_terms); ?>"><?php echo JText::_('READ_AFFILIATE_TERMS'); ?></a> </span> <br/><?php } if(!empty($this->banners)){ $this->setLayout('banners'); echo $this->loadTemplate(); } to: Code: if(!empty($this->affiliate_terms)){?> <span class="hikashop_affiliate_terms" id="hikashop_affiliate_terms"> <a href="<?php echo JRoute::_('index.php?option=com_content&view=article&id='.$this->affiliate_terms); ?>"><?php echo JText::_('READ_AFFILIATE_TERMS'); ?></a> </span> <br/><?php } if(!empty($this->banners)){ $this->setLayout('banners'); echo $this->loadTemplate(); } } 2. and 3. Please provide an affiliate account username and password so that we can login and see the issue as we don't have it on our end. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 1 month ago [\#214155](#214155) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#214155 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* login info sent via PM. "apply" works now (for reasons unknown to me, but "back" still leads to 404. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 1 month ago [\#214156](#214156) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#214156 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* Hi, Please do not use PM but the "contact us" form instead. So the all HikaShop support team will be able to have the information in your support ticket. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 1 month ago - 11 years 1 month ago [\#214252](#214252) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#214252 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* Hi, Please try to replace the file components/com_hikashop/router.php with the one in the archive below and see if that helps: *This attachment is hidden for guests. Please log in or register to see it.* Last edit: 11 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 1 month ago [\#215010](#215010) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#215010 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* Yup. That worked. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 1 month ago [\#215011](#215011) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#215011 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* I am still having an issue with the banners. Normally [ www.modelmisconduct.com/shop/store](http://www.modelmisconduct.com/shop/store) is setup to use a specific template style However, when we append the affiliate code, it goes to a different template style [ www.modelmisconduct.com/shop/store?partner\_id=1](http://www.modelmisconduct.com/shop/store?partner_id=1) Is there a reason it is doing this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 1 month ago [\#215029](#215029) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#215029 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* Hi, I check the code of the affiliate plugin and it does not touch anything in the parameters. It just create an internal cookie. More than that, the "itemid" is still the same in both pages. So I admit that the issue is weird but I don't see what could cause that kind of issue in the plugin. Regards --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 3 weeks ago [\#215973](#215973) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#215973 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* Any ideas for next steps? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 3 weeks ago [\#216024](#216024) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#216024 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* Hi, I think that it comes from either the SEF system not decoding the URL properly and/or the template switcher system not handling the extra parameter as it should. What you could do is use an alternative URL like that: [ www.modelmisconduct.com/shop/store/cid-2/partner\_id-1](http://www.modelmisconduct.com/shop/store/cid-2/partner_id-1) That way, it circumvents the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 3 weeks ago [\#216189](#216189) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#216189 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* Not sure I understand. what is cid-2? Not sure I know what you think I should change. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 3 weeks ago [\#216199](#216199) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Issues setting up affiliate program](/forum/39-affilation/879196-issues-setting-up-affiliate-program#216199 "-- url of the page with the problem -- : www.modelmisconduct.com/contacts/partner-program -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 I setup the affiliate program, but I am having 3 issues that I cannot figure out: 1) The banners do not disappear from the page, after the user logs out 2) When I click "apply" after making changes to partner email, I get a 404 to this URL www.modelmisconduct.com/contacts/partner-program/affiliate 3) same 404 issue when I hit "back" Any ideas?")* cid-2 is for the category_id of the main product category. This is for the SEF system to work properly when you set the partner_id parameter as a folder of the URL. Basically, there is nothing to change. What I'm saying you should do is that instead of giving the URL [ www.modelmisconduct.com/shop/store?partner\_id=1](http://www.modelmisconduct.com/shop/store?partner_id=1) to your partner, you should instead give him the URL [ www.modelmisconduct.com/shop/store/cid-2/partner\_id-1](http://www.modelmisconduct.com/shop/store/cid-2/partner_id-1) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzM5LWFmZmlsYXRpb24vODc5MTk2LWlzc3Vlcy1zZXR0aW5nLXVwLWFmZmlsaWF0ZS1wcm9ncmFtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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