[Skip to main content](#vessel-content) # Where is zone in taxes? \[solved\] ## - **[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")** - [![sderrico's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1152.jpg)](/forum/user/1152-sderrico "View sderrico's Profile") Topic Author - [ Offline](/forum/user/1152-sderrico) Less More - Posts: 24 - Thank you received: 0 - 15 years 7 months ago - 15 years 7 months ago [\#12184](#12184) by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile") *[Where is zone in taxes? \[solved\]](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12184 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* was created by *[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")* Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien Last edit: 15 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")** - [![sderrico's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1152.jpg)](/forum/user/1152-sderrico "View sderrico's Profile") Topic Author - [ Offline](/forum/user/1152-sderrico) Less More - Posts: 24 - Thank you received: 0 - 15 years 7 months ago [\#12193](#12193) by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile") Replied by *[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12193 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* Hello, I found zone in taxes. After some tests, shipping is taxed, is there a way to NOT tax the shipping? Thanks, Have a great day! Sébastien Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#12207](#12207) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12207 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* When you configure your shipping methods, you have a "tax category" option. If you set that option to "none", you won't have any taxes applied to the shipping. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")** - [![sderrico's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1152.jpg)](/forum/user/1152-sderrico "View sderrico's Profile") Topic Author - [ Offline](/forum/user/1152-sderrico) Less More - Posts: 24 - Thank you received: 0 - 15 years 7 months ago [\#12222](#12222) by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile") Replied by *[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12222 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* Hello Nicolas, It is already set to "none". Strangely, it is paypal that add the tax. Can I send you the password of the website through to an email address? Also, is it possible to pay to have customer support? Example: sharing screen. Thanks, Have a great day! Sébastien Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#12236](#12236) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12236 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* If paypal is adding the tax to your shipping, you should check your paypal account settings: [ getsatisfaction.com/paypal/topics/why\_do...ions\_mad\_via\_my\_site](http://getsatisfaction.com/paypal/topics/why_does_paypal_add_shipping_handling_tax_amounts_to_donations_mad_via_my_site) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")** - [![sderrico's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1152.jpg)](/forum/user/1152-sderrico "View sderrico's Profile") Topic Author - [ Offline](/forum/user/1152-sderrico) Less More - Posts: 24 - Thank you received: 0 - 15 years 7 months ago - 15 years 7 months ago [\#12315](#12315) by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile") Replied by *[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12315 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* **Thank you Nicolas, you are right.** I have another issue, still related about taxes. Here a description: **I am trying to calculate the taxes as follow:** if state=QUEBEC and country=CANADA, tax is 13.5% if state is anything except QUEBEC and country is canada, tax is 5% else tax is 0% **Here what I did:** I created a tax category called "standard" I added two sub-category under "standard" called "TPS" and "TVQ" I created two tax zones: - one with the state QUEBEC callec "tax_quebec" - another one selecting all state of Canada except QUEBEC called "tax_canada" I created two taxes -tax_canada -tax_quebec I assigned "standard" as tax in product **I expected that:** if the customer address is in quebec state, the system display 13.5% in taxes, if the customer address is in alberta state, the system display 5% in taxes, if the customer address is else where, there is no taxes to pay What ever I enter in the address, I always get 5% taxes but the shipping works fine. Here some printscreen about the configuration. Here the URL of the website: [ www.irememberastory.com/](http://www.irememberastory.com/) Do you have an idea what I did that the system did not like? Also, should I create a new thread? Thank you very much! Have a great day! Sebastien #### *This attachment is hidden for guests. Please log in or register to see it.* Last edit: 15 years 7 months ago by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")** - [![sderrico's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1152.jpg)](/forum/user/1152-sderrico "View sderrico's Profile") Topic Author - [ Offline](/forum/user/1152-sderrico) Less More - Posts: 24 - Thank you received: 0 - 15 years 7 months ago - 15 years 7 months ago [\#12316](#12316) by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile") Replied by *[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12316 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* (deleted) Last edit: 15 years 7 months ago by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#12331](#12331) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12331 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* Could you try the fix in that post: [ www.hikashop.com/en/support/forum/4-how-...ere-is-it.html#12323](http://www.hikashop.com/en/support/forum/4-how-to/12257-taxation-screen-where-is-it.html#12323) We just found about that bug today in the latest version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")** - [![sderrico's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1152.jpg)](/forum/user/1152-sderrico "View sderrico's Profile") Topic Author - [ Offline](/forum/user/1152-sderrico) Less More - Posts: 24 - Thank you received: 0 - 15 years 7 months ago [\#12340](#12340) by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile") Replied by *[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12340 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* Thank you Nicolas! You are the man! Everything works fine! Curiosity, is it possible to remove the footer: "HikaShop , Joomla!™ Online Store Component" Thanks, Have a nice day! Sébastien Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#12345](#12345) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12345 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* You can turn that off in the config under the tab display with the show footer option Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")** - [![sderrico's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1152.jpg)](/forum/user/1152-sderrico "View sderrico's Profile") Topic Author - [ Offline](/forum/user/1152-sderrico) Less More - Posts: 24 - Thank you received: 0 - 15 years 7 months ago [\#12392](#12392) by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile") Replied by *[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12392 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* Thank you Nicolas, Everything is set perfectly! You rock! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")** - [![sderrico's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1152.jpg)](/forum/user/1152-sderrico "View sderrico's Profile") Topic Author - [ Offline](/forum/user/1152-sderrico) Less More - Posts: 24 - Thank you received: 0 - 15 years 7 months ago [\#12393](#12393) by [sderrico](/forum/user/1152-sderrico "View sderrico's Profile") Replied by *[sderrico](/forum/user/1152-sderrico "View sderrico's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12393 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* How can we rename the topic to "Solved" ? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 15 years 7 months ago [\#12401](#12401) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Where is zone in taxes?](/forum/4-how-to/12184-where-is-zone-in-taxes-solved#12401 "Hello guys! I am using hikashop business. Where can I specify "zone" in taxes? I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax. Thanks, Have a great day! Sébastien")* I've done it Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyMTg0LXdoZXJlLWlzLXpvbmUtaW4tdGF4ZXMtc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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