[Skip to main content](#vessel-content) # How to avoid shipping choice with weight restricti ## - **[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")** - [![an_0815's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/732-an-0815 "View an_0815's Profile") Topic Author - [ Offline](/forum/user/732-an-0815) Less More - Posts: 26 - Thank you received: 0 - - 15 years 7 months ago [\#12892](#12892) by [an\_0815](/forum/user/732-an-0815 "View an_0815's Profile") *[How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#12892 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* was created by *[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")* Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/checkout_shipping.jpg - [ ![checkout_shipping.jpg](/forum/attachment/879) ](/forum/attachment/879 "...t_shipping.jpg") [ ](/forum/attachment/879?download=1 "...t_shipping.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#12898](#12898) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#12898 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* That is indeed the case. Could you do a screenshot of your listing of manual shipping methods so that we can see how you configured them ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")** - [![an_0815's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/732-an-0815 "View an_0815's Profile") Topic Author - [ Offline](/forum/user/732-an-0815) Less More - Posts: 26 - Thank you received: 0 - - 15 years 7 months ago [\#12900](#12900) by [an\_0815](/forum/user/732-an-0815 "View an_0815's Profile") Replied by *[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#12900 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* Hello Nicolas, I'm impressed about your support. I've attached the second screen shot with the shipping method. Thanks Andreas image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/shipping_methods.jpg - [ ![shipping_methods.jpg](/forum/attachment/880) ](/forum/attachment/880 "...ng_methods.jpg") [ ](/forum/attachment/880?download=1 "...ng_methods.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#12904](#12904) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#12904 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* I see that you sometimes use a dot and sometimes a comma in your weight restrictions. Could you try to use either a comma for all of them or a dot for all of them ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")** - [![an_0815's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/732-an-0815 "View an_0815's Profile") Topic Author - [ Offline](/forum/user/732-an-0815) Less More - Posts: 26 - Thank you received: 0 - - 15 years 7 months ago [\#12933](#12933) by [an\_0815](/forum/user/732-an-0815 "View an_0815's Profile") Replied by *[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#12933 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* Hello, you're right. There was a dot instead a comma. I changed this, all now comma. But it didn't work. I put more products to the cart, so the weight was over 20 KG. Now the cart shows all three shipping options. 0 - 10 KG, 10 - 20 KG and above 20. The HikaShop is the latest version available 1.4.8, Joomla 1.6.1 Thanks Andreas image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/checkout_shipping_2.jpg - [ ![checkout_shipping_2.jpg](/forum/attachment/884) ](/forum/attachment/884 "...shipping_2.jpg") [ ](/forum/attachment/884?download=1 "...shipping_2.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#12951](#12951) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#12951 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* Mmm, That's strange. Could you give us an access to your back end ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")** - [![an_0815's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/732-an-0815 "View an_0815's Profile") Topic Author - [ Offline](/forum/user/732-an-0815) Less More - Posts: 26 - Thank you received: 0 - - 15 years 7 months ago [\#12957](#12957) by [an\_0815](/forum/user/732-an-0815 "View an_0815's Profile") Replied by *[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#12957 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* Hello, yes I can give you access. Actually I'm short in time and have to leave. Return to you asap. Regards, Andreas Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#12962](#12962) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#12962 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* You can use our contact form to send us your information : [ www.hikashop.com/en/support/contact-us.html](http://www.hikashop.com/en/support/contact-us.html) Please also mention this thread in your message. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")** - [![an_0815's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/732-an-0815 "View an_0815's Profile") Topic Author - [ Offline](/forum/user/732-an-0815) Less More - Posts: 26 - Thank you received: 0 - - 15 years 7 months ago [\#13177](#13177) by [an\_0815](/forum/user/732-an-0815 "View an_0815's Profile") Replied by *[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#13177 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* Hello Nicolas, I'm so sorry... It should work now. Thanks, Andreas Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#13192](#13192) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#13192 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* I changed to dots from weight restrictions and it's working fine. It seems that php doesn't like the comma. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")** - [![an_0815's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/732-an-0815 "View an_0815's Profile") Topic Author - [ Offline](/forum/user/732-an-0815) Less More - Posts: 26 - Thank you received: 0 - - 15 years 7 months ago [\#13213](#13213) by [an\_0815](/forum/user/732-an-0815 "View an_0815's Profile") Replied by *[an\_0815](/forum/user/732-an-0815 "View an_0815's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#13213 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* Hello Nicolas, pretty good. I tried it also after your corrections and it works fine. Do you see a chance to improve the php code to avoid this behavior in the future? I mean for all beginners who are mixing dots and commas... Thanks and best regards from Berlin Andreas Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#13217](#13217) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How to avoid shipping choice with weight restricti](/forum/4-how-to/12892-how-to-avoid-shipping-choice-with-weight-restricti#13217 "Hello, I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR. Unfortunately I do have two options within the checkout for a weight that is approx 18 KG. Please refer the attached screen shot. I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight. Thanks for your support and best regards Andreas")* We'll add that to the todo list. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzEyODkyLWhvdy10by1hdm9pZC1zaGlwcGluZy1jaG9pY2Utd2l0aC13ZWlnaHQtcmVzdHJpY3RpP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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