[Skip to main content](#vessel-content) # message 'Could not instantiate mail function.' ## - **[dirkvdv](/forum/user/2317-dirkvdv "View dirkvdv's Profile")** - [![dirkvdv's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2317-dirkvdv "View dirkvdv's Profile") Topic Author - [ Offline](/forum/user/2317-dirkvdv) Less More - Posts: 11 - Thank you received: 0 - - 15 years 6 months ago [\#15132](#15132) by [dirkvdv](/forum/user/2317-dirkvdv "View dirkvdv's Profile") *[message 'Could not instantiate mail function.'](/forum/4-how-to/15132-message-could-not-instantiate-mail-function#15132 "I've setup a Joomla 1.6 page with HikaShop for an online store. I'm testing it now localy and it runs fine, but when I start shopping and add some items in the basket, I get the message 'Could not instantiate mail function.' at the end when I checkoout. The order is processed well, but where can I setup the mailfunction and how ?")* was created by *[dirkvdv](/forum/user/2317-dirkvdv "View dirkvdv's Profile")* I've setup a Joomla 1.6 page with HikaShop for an online store. I'm testing it now localy and it runs fine, but when I start shopping and add some items in the basket, I get the message 'Could not instantiate mail function.' at the end when I checkoout. The order is processed well, but where can I setup the mailfunction and how ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE1MTMyLW1lc3NhZ2UtY291bGQtbm90LWluc3RhbnRpYXRlLW1haWwtZnVuY3Rpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 6 months ago [\#15134](#15134) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: message 'Could not instantiate mail function.'](/forum/4-how-to/15132-message-could-not-instantiate-mail-function#15134 "I've setup a Joomla 1.6 page with HikaShop for an online store. I'm testing it now localy and it runs fine, but when I start shopping and add some items in the basket, I get the message 'Could not instantiate mail function.' at the end when I checkoout. The order is processed well, but where can I setup the mailfunction and how ?")* Email configuration is global to your website. You should configure them in the configuration of Joomla. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE1MTMyLW1lc3NhZ2UtY291bGQtbm90LWluc3RhbnRpYXRlLW1haWwtZnVuY3Rpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[JonnyDutch](/forum/user/2173-jonnydutch "View JonnyDutch's Profile")** - [![JonnyDutch's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2173-jonnydutch "View JonnyDutch's Profile") - [ Offline](/forum/user/2173-jonnydutch) Less More - Posts: 35 - Thank you received: 0 - - 15 years 6 days ago [\#27877](#27877) by [JonnyDutch](/forum/user/2173-jonnydutch "View JonnyDutch's Profile") Replied by *[JonnyDutch](/forum/user/2173-jonnydutch "View JonnyDutch's Profile")* on topic *[Re: message 'Could not instantiate mail function.'](/forum/4-how-to/15132-message-could-not-instantiate-mail-function#27877 "I've setup a Joomla 1.6 page with HikaShop for an online store. I'm testing it now localy and it runs fine, but when I start shopping and add some items in the basket, I get the message 'Could not instantiate mail function.' at the end when I checkoout. The order is processed well, but where can I setup the mailfunction and how ?")* Hello: I am experiencing the same issue and do not understand your proposed solution. What exactly do I have to reconfigure in the global settings of my joomla installation to take care of the error message? Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE1MTMyLW1lc3NhZ2UtY291bGQtbm90LWluc3RhbnRpYXRlLW1haWwtZnVuY3Rpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 6 days ago [\#27881](#27881) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: message 'Could not instantiate mail function.'](/forum/4-how-to/15132-message-could-not-instantiate-mail-function#27881 "I've setup a Joomla 1.6 page with HikaShop for an online store. I'm testing it now localy and it runs fine, but when I start shopping and add some items in the basket, I get the message 'Could not instantiate mail function.' at the end when I checkoout. The order is processed well, but where can I setup the mailfunction and how ?")* In the global configuration of joomla, under the server tab, you have a zone where you can configure your email settings: [ help.joomla.org/content/view/1445/196/](http://help.joomla.org/content/view/1445/196/) Once you configured them accordingly to your hosting recommendations, that message should not appear anymore and the emails should be sent. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE1MTMyLW1lc3NhZ2UtY291bGQtbm90LWluc3RhbnRpYXRlLW1haWwtZnVuY3Rpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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