[Skip to main content](#vessel-content) # Setting Sales Tax? ## - **[hoken](/forum/user/934-hoken "View hoken's Profile")** - [![hoken's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/934-hoken "View hoken's Profile") Topic Author - [ Offline](/forum/user/934-hoken) Less More - Posts: 25 - Thank you received: 0 - - 15 years 5 months ago [\#16442](#16442) by [hoken](/forum/user/934-hoken "View hoken's Profile") *[Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16442 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* was created by *[hoken](/forum/user/934-hoken "View hoken's Profile")* Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 5 months ago [\#16445](#16445) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16445 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* 1. It depends. You can group the states with the same tax rates in a new zone and then add your tax rule for that zone so that it applies to a whole bunch of states. Now if every state of your country has a different rate, then yes, you will have to enter it for each. 2. That's not normal. It means that you messed with the zones. If you see only the europe zone there it can means 2 things: - you changed the type of the europe zone to country instead of tax and you unpublished or deleted all the countries. - you changed the zone of the country custom field to tax instead of country. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hoken](/forum/user/934-hoken "View hoken's Profile")** - [![hoken's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/934-hoken "View hoken's Profile") Topic Author - [ Offline](/forum/user/934-hoken) Less More - Posts: 25 - Thank you received: 0 - - 15 years 5 months ago [\#16447](#16447) by [hoken](/forum/user/934-hoken "View hoken's Profile") Replied by *[hoken](/forum/user/934-hoken "View hoken's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16447 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* Thanks again Nicolas, but I'm sorry I'm getting confused by how to setup the taxes. To keep it simple, how can I set one flat tax rate for all orders? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 5 months ago [\#16448](#16448) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16448 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* You can go to the menu System->Taxes and do like explained in the documentation: [ www.hikashop.com/support/documentation/i...ing.html#description](http://www.hikashop.com/support/documentation/integrated-documentation/37-hikashop-taxation-listing.html#description) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hoken](/forum/user/934-hoken "View hoken's Profile")** - [![hoken's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/934-hoken "View hoken's Profile") Topic Author - [ Offline](/forum/user/934-hoken) Less More - Posts: 25 - Thank you received: 0 - - 15 years 5 months ago [\#16450](#16450) by [hoken](/forum/user/934-hoken "View hoken's Profile") Replied by *[hoken](/forum/user/934-hoken "View hoken's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16450 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* Thanks, I realize now i never set a tax category for my products, is it possible to do a bulk edit for all my items? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 5 months ago [\#16451](#16451) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16451 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* You can use the test area of the import screen in order to rapidly add that: product_code,product_tax_id prod1,XX prod2,XX prod3,XX prod4,XX prod5,XX ...etc... That should speedup the process... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hoken](/forum/user/934-hoken "View hoken's Profile")** - [![hoken's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/934-hoken "View hoken's Profile") Topic Author - [ Offline](/forum/user/934-hoken) Less More - Posts: 25 - Thank you received: 0 - - 15 years 5 months ago [\#16452](#16452) by [hoken](/forum/user/934-hoken "View hoken's Profile") Replied by *[hoken](/forum/user/934-hoken "View hoken's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16452 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* Thanks!!! Hope I can sneak another question in here - I set 'Show taxed prices' to 'No Tax' but it seems to only apply to the Product page. Prices on Product Listing still include taxes, is there another setting I missed that controls this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 5 months ago [\#16455](#16455) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16455 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* Yes. The listings have their own options that you can access via the menus Display->Content menus and Display->Content modules. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hoken](/forum/user/934-hoken "View hoken's Profile")** - [![hoken's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/934-hoken "View hoken's Profile") Topic Author - [ Offline](/forum/user/934-hoken) Less More - Posts: 25 - Thank you received: 0 - - 15 years 5 months ago [\#16532](#16532) by [hoken](/forum/user/934-hoken "View hoken's Profile") Replied by *[hoken](/forum/user/934-hoken "View hoken's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16532 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* So now it seems we only need to charge a sales tax for customers within the state of California. I've set that up and so far seems to be working, however when users logout and no state information is known about them, the price with taxes is displayed, which is an issue since it could be more than what they have to pay. Is there a way to set default prices for unknown locations? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 5 months ago [\#16533](#16533) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16533 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* When the system doesn't know the zone of the user, it uses the "main tax zone" option of the configuration. So if you set it in a zone where there are no taxes, you will have what you want. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hoken](/forum/user/934-hoken "View hoken's Profile")** - [![hoken's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/934-hoken "View hoken's Profile") Topic Author - [ Offline](/forum/user/934-hoken) Less More - Posts: 25 - Thank you received: 0 - - 15 years 5 months ago [\#16539](#16539) by [hoken](/forum/user/934-hoken "View hoken's Profile") Replied by *[hoken](/forum/user/934-hoken "View hoken's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#16539 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* thank you once again Nicolas, response time here is unreal. Much appreciated!! ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[SD](/forum/user/3897-sd "View SD's Profile")** - [![SD's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3897-sd "View SD's Profile") - [ Offline](/forum/user/3897-sd) Less More - Posts: 34 - Thank you received: 0 - - 14 years 11 months ago [\#30108](#30108) by [SD](/forum/user/3897-sd "View SD's Profile") Replied by *[SD](/forum/user/3897-sd "View SD's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#30108 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* I'm a bit confused about tax rates. In product configuration menu, you can select a tax category. But there doesn't seem to be a way to assign more than one rate per category. That being the case, how will the tax change depending on the province being shipped to? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 14 years 11 months ago [\#30145](#30145) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Setting Sales Tax?](/forum/4-how-to/16442-setting-sales-tax#30145 "Hi, experiencing two issues, I want to set sales taxes for customers based on where they are shopping from, I see a lot of zones setup but will I have to specify the tax rate for every state myself? Also on my registration form I can only select Europe as my country, even when I go to Display -> Custom Fields and select address_country I can only select Europe there as well. How can I resolve this? Thanks!")* You need to set tax rules via the menu System->Taxation. That's where you do the link between tax categories and zones and type of customers. Everything is explained there: [ www.hikashop.com/en/support/documentatio...axation-listing.html](http://www.hikashop.com/en/support/documentation/37-hikashop-taxation-listing.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NDQyLXNldHRpbmctc2FsZXMtdGF4P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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