[Skip to main content](#vessel-content) # Unable to register ## - **[moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile")** - [![moonleaf's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1606-moonleaf "View moonleaf's Profile") Topic Author - [ Offline](/forum/user/1606-moonleaf) Less More - Posts: 21 - Thank you received: 0 - - 15 years 5 months ago [\#16567](#16567) by [moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile") *[Unable to register](/forum/4-how-to/16567-unable-to-register#16567 "I recently updated my Hikashop to 1.5.0 on 5/11 and I just found out now that users are no longer able to register. When they try to register, it redirects them to the front page. I tried...")* was created by *[moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile")* I recently updated my Hikashop to 1.5.0 on 5/11 and I just found out now that users are no longer able to register. When they try to register, it redirects them to the front page. I tried downgrading to 1.4.7 again and the problem is still there. How do I fix this? [ www.alcachofaampolletas.org](http://www.alcachofaampolletas.org) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NTY3LXVuYWJsZS10by1yZWdpc3Rlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile")** - [![moonleaf's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1606-moonleaf "View moonleaf's Profile") Topic Author - [ Offline](/forum/user/1606-moonleaf) Less More - Posts: 21 - Thank you received: 0 - - 15 years 5 months ago - 15 years 5 months ago [\#16569](#16569) by [moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile") Replied by *[moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile")* on topic *[Re: Unable to register](/forum/4-how-to/16567-unable-to-register#16569 "I recently updated my Hikashop to 1.5.0 on 5/11 and I just found out now that users are no longer able to register. When they try to register, it redirects them to the front page. I tried...")* I uninstalled Hikashop and reinstalled, and now people can register, but it clears the cart upon registration. How can I fix this? Last edit: 15 years 5 months ago by [moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NTY3LXVuYWJsZS10by1yZWdpc3Rlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 15 years 5 months ago [\#16574](#16574) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to register](/forum/4-how-to/16567-unable-to-register#16574 "I recently updated my Hikashop to 1.5.0 on 5/11 and I just found out now that users are no longer able to register. When they try to register, it redirects them to the front page. I tried...")* There was indeed a glitch in the first builds of the 1.5.0 version. It has been fixed since then and installing the latest build (so you need to redownload it from our website) should solve the problem. I just tested on our demo website and it works fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NTY3LXVuYWJsZS10by1yZWdpc3Rlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile")** - [![moonleaf's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1606-moonleaf "View moonleaf's Profile") Topic Author - [ Offline](/forum/user/1606-moonleaf) Less More - Posts: 21 - Thank you received: 0 - - 15 years 5 months ago - 15 years 5 months ago [\#16575](#16575) by [moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile") Replied by *[moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile")* on topic *[Re: Unable to register](/forum/4-how-to/16567-unable-to-register#16575 "I recently updated my Hikashop to 1.5.0 on 5/11 and I just found out now that users are no longer able to register. When they try to register, it redirects them to the front page. I tried...")* I do have the most current build installed, but it still clears the cart upon registration ![:(](/media/kunena/emoticons/22.png ":(") (I downloaded it just a couple hours ago) Last edit: 15 years 5 months ago by [moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NTY3LXVuYWJsZS10by1yZWdpc3Rlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 15 years 5 months ago [\#16578](#16578) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to register](/forum/4-how-to/16567-unable-to-register#16578 "I recently updated my Hikashop to 1.5.0 on 5/11 and I just found out now that users are no longer able to register. When they try to register, it redirects them to the front page. I tried...")* Which version of joomla are you using ? Please check that the system plugin hikashopuser is published and that in the plugins/system/hikashopuser.php file you have the line of code: if(empty($cart) && !empty($this->cart)){ Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NTY3LXVuYWJsZS10by1yZWdpc3Rlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile")** - [![moonleaf's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1606-moonleaf "View moonleaf's Profile") Topic Author - [ Offline](/forum/user/1606-moonleaf) Less More - Posts: 21 - Thank you received: 0 - - 15 years 5 months ago [\#16580](#16580) by [moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile") Replied by *[moonleaf](/forum/user/1606-moonleaf "View moonleaf's Profile")* on topic *[Re: Unable to register](/forum/4-how-to/16567-unable-to-register#16580 "I recently updated my Hikashop to 1.5.0 on 5/11 and I just found out now that users are no longer able to register. When they try to register, it redirects them to the front page. I tried...")* The plugin hikashopuser was not published. Publishing that made it work. Thank you so much! Joomla 1.5.22 The line of code was in hikashopuser.php Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE2NTY3LXVuYWJsZS10by1yZWdpc3Rlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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