[Skip to main content](#vessel-content) # Disabling emails ## - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 4 months ago [\#19676](#19676) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") *[Disabling emails](/forum/4-how-to/19676-disabling-emails#19676 "Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification")* was created by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5Njc2LWRpc2FibGluZy1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14286 - - 15 years 4 months ago [\#19693](#19693) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Disabling emails](/forum/4-how-to/19676-disabling-emails#19693 "Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification")* Yes. You can edit the emails via the menu System->Emails. There, add the line: $data->customer->user_email = ''; at the end of the code of the email and the email won't be sent. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5Njc2LWRpc2FibGluZy1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 4 months ago [\#19701](#19701) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") Replied by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* on topic *[Re: Disabling emails](/forum/4-how-to/19676-disabling-emails#19701 "Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification")* Seems to have done it thanks - could a (un)publish tickbox be added to your wish list to make it more obvious please? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5Njc2LWRpc2FibGluZy1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14286 - - 15 years 4 months ago [\#19707](#19707) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Disabling emails](/forum/4-how-to/19676-disabling-emails#19707 "Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification")* Yes, that's a good idea. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5Njc2LWRpc2FibGluZy1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 4 months ago [\#20100](#20100) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") Replied by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* on topic *[Re: Disabling emails](/forum/4-how-to/19676-disabling-emails#20100 "Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification")* Whoops - unexpected side affect of setting *user\_email = ''*. It gets inherited in other places where *$user =& hikashop::loadUser(true);* is called. E.G. *onAfterOrderConfirm()* routines of payment plug-ins. Will have to live with the emails for now until there is a more robust solution. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5Njc2LWRpc2FibGluZy1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14286 - - 15 years 4 months ago [\#20101](#20101) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Disabling emails](/forum/4-how-to/19676-disabling-emails#20101 "Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification")* We added a publish button while doing a new build of the 1.5.2 version. If you redownload it, you should be able to unpublish the emails. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5Njc2LWRpc2FibGluZy1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 4 months ago [\#20104](#20104) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") Replied by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* on topic *[Re: Disabling emails](/forum/4-how-to/19676-disabling-emails#20104 "Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification")* Thanks. I was just about to download 1.5.2 and will look at it this evening, not had time until now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5Njc2LWRpc2FibGluZy1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 4 months ago [\#20120](#20120) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") Replied by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* on topic *[Re: Disabling emails](/forum/4-how-to/19676-disabling-emails#20120 "Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification")* Not working as expected with this afternoon's download of 1.5.2. Looking at the code in order.php class realised that *$send\_email* is a parameter to the *onAfterOrderUpdate* and *onAfterOrderCreate* triggers - doh!! overlooked that spending too much time concentrating on my code within the triggers and overlooked what's at the top. So that would be a place where it can be controlled with custom code. In the order.php class I would expect to see something like this - in pseudo-code. Code: $send_email = true if published else false; $dispatcher->trigger( 'onAfterOrderCreate', array( & $order,&$send_email) ); Code: $send_email = true if published else false; if ($send_email) { $send_email = @$order->history->history_notified; } $dispatcher->trigger( 'onAfterOrderUpdate', array( & $order,&$send_email) ); So the new publish/unpublish feature sets the default behaviour which custom trigger code is free to overwrite if desired. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5Njc2LWRpc2FibGluZy1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14286 - - 15 years 4 months ago [\#20130](#20130) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Disabling emails](/forum/4-how-to/19676-disabling-emails#20130 "Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification")* We forgot the line: if(isset($mail->published) && !$mail->published) return true; after the lines: function sendMail(&$mail){ if(empty($mail)){ return false; } in the file administrator/components/com_hikashop/classes/mail.php That's why the published state didn't change anything. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5Njc2LWRpc2FibGluZy1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 4 months ago [\#20161](#20161) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") Replied by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* on topic *[Re: Disabling emails](/forum/4-how-to/19676-disabling-emails#20161 "Is it possible to disable the following emails from being sent to the customer: Order creation notification Order status notification")* Fixes it, thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5Njc2LWRpc2FibGluZy1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? 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