[Skip to main content](#vessel-content) # Customer name to appear on email ## - **[JIK](/forum/user/362-jik "View JIK's Profile")** - [![JIK's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/362-jik "View JIK's Profile") Topic Author - [ Offline](/forum/user/362-jik) Less More - Posts: 209 - Thank you received: 18 - - 15 years 4 months ago - 15 years 4 months ago [\#19958](#19958) by [JIK](/forum/user/362-jik "View JIK's Profile") *[Customer name to appear on email](/forum/4-how-to/19958-customer-name-to-appear-on-email#19958 "Hi, I'm using the "No registration" method and I need to know how to get the customer's name to appear in the Order Creation Email (Business Ed.) The customer is supplying a first and last name during checkout. Looking at the code for the email I have changed the field from name to firstname but still no joy. How do I call the customer's firstname so that the email reads "Hi John," instead of just "Hi ," Cheers!")* was created by *[JIK](/forum/user/362-jik "View JIK's Profile")* Hi, I'm using the "No registration" method and I need to know how to get the customer's name to appear in the Order Creation Email (Business Ed.) The customer is supplying a first and last name during checkout. Looking at the code for the email I have changed the field from *name* to *firstname* but still no joy. Code: echo JText::sprintf('HI_CUSTOMER',@$data->customer->firstname); How do I call the customer's firstname so that the email reads "Hi John," instead of just "Hi ," Cheers! Last edit: 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5OTU4LWN1c3RvbWVyLW5hbWUtdG8tYXBwZWFyLW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 15 years 4 months ago [\#19979](#19979) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Customer name to appear on email](/forum/4-how-to/19958-customer-name-to-appear-on-email#19979 "Hi, I'm using the "No registration" method and I need to know how to get the customer's name to appear in the Order Creation Email (Business Ed.) The customer is supplying a first and last name during checkout. Looking at the code for the email I have changed the field from name to firstname but still no joy. How do I call the customer's firstname so that the email reads "Hi John," instead of just "Hi ," Cheers!")* You should try something like that instead: Code: echo JText::sprintf('HI_CUSTOMER',@{$data->order_addresses[$data->cart->billing_address->address_id]}->address_firstname); Note for others: The emails can be edited via the menu System->Emails in the business edition. The following user(s) said Thank You: [klimmbimm](/forum/user/739-klimmbimm "View klimmbimm's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5OTU4LWN1c3RvbWVyLW5hbWUtdG8tYXBwZWFyLW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[klimmbimm](/forum/user/739-klimmbimm "View klimmbimm's Profile")** - [![klimmbimm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/739-klimmbimm "View klimmbimm's Profile") - [ Offline](/forum/user/739-klimmbimm) Less More - Posts: 45 - Thank you received: 2 - - 14 years 6 months ago - 14 years 6 months ago [\#48757](#48757) by [klimmbimm](/forum/user/739-klimmbimm "View klimmbimm's Profile") Replied by *[klimmbimm](/forum/user/739-klimmbimm "View klimmbimm's Profile")* on topic *[Re: Customer name to appear on email](/forum/4-how-to/19958-customer-name-to-appear-on-email#48757 "Hi, I'm using the "No registration" method and I need to know how to get the customer's name to appear in the Order Creation Email (Business Ed.) The customer is supplying a first and last name during checkout. Looking at the code for the email I have changed the field from name to firstname but still no joy. How do I call the customer's firstname so that the email reads "Hi John," instead of just "Hi ," Cheers!")* > nicolas wrote: You should try something like that instead: > > Code: > > echo JText::sprintf('HI_CUSTOMER',@{$data->order_addresses[$data->cart->billing_address->address_id]}->address_firstname); This code works for me if I leave out the {}. So I am doing it like this: Code: <?php $title = @$data->order_addresses[$data->cart->billing_address->address_id]->address_title; if($title === "Herr") { echo JText::sprintf('Sehr geehrter Herr %s,', @$data->order_addresses[$data->cart->billing_address->address_id]->address_lastname); } else if($title === "Frau") { echo JText::sprintf('Sehr geehrte Frau %s,', @$data->order_addresses[$data->cart->billing_address->address_id]->address_lastname); } else { echo JText::sprintf('HI_CUSTOMER',@$data->customer->name); } ?> At the moment I am wondering why it goes through the last "else" in the ORDER_STATUS_NOTIFICATION. It seems that $title is blank. **Why? And how to read out the title then?** In the ORDER_CREATION_NOTIFICATION it works fine. Last edit: 14 years 6 months ago by [klimmbimm](/forum/user/739-klimmbimm "View klimmbimm's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5OTU4LWN1c3RvbWVyLW5hbWUtdG8tYXBwZWFyLW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 14 years 6 months ago [\#48793](#48793) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Customer name to appear on email](/forum/4-how-to/19958-customer-name-to-appear-on-email#48793 "Hi, I'm using the "No registration" method and I need to know how to get the customer's name to appear in the Order Creation Email (Business Ed.) The customer is supplying a first and last name during checkout. Looking at the code for the email I have changed the field from name to firstname but still no joy. How do I call the customer's firstname so that the email reads "Hi John," instead of just "Hi ," Cheers!")* That code is indeed for the order creation notification. For the order status notification, you will have to use such code instead: $data->cart->billing_address->address_title but only AFTER the loadFullOrder function call in the email. The following user(s) said Thank You: [klimmbimm](/forum/user/739-klimmbimm "View klimmbimm's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzE5OTU4LWN1c3RvbWVyLW5hbWUtdG8tYXBwZWFyLW9uLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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