[Skip to main content](#vessel-content) # AusPOST: International Shipping Cost ## - **[thaicyn](/forum/user/2907-thaicyn "View thaicyn's Profile")** - [![thaicyn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2907-thaicyn "View thaicyn's Profile") Topic Author - [ Offline](/forum/user/2907-thaicyn) Less More - Posts: 11 - Thank you received: 0 - - 15 years 3 months ago [\#20469](#20469) by [thaicyn](/forum/user/2907-thaicyn "View thaicyn's Profile") *[AusPOST: International Shipping Cost](/forum/4-how-to/20469-auspost-international-shipping-cost#20469 ""The request to the Australia Post server failed with the message: Selected" I get that message when I choose international country for shipping address e.g New Zealand. Although there is only one option for the shipping cost (Australia Post By air) to select, I will double check if the cost is right, if it is, I dont know what is the error all about.")* was created by *[thaicyn](/forum/user/2907-thaicyn "View thaicyn's Profile")* "The request to the Australia Post server failed with the message: Selected" I get that message when I choose international country for shipping address e.g New Zealand. Although there is only one option for the shipping cost (Australia Post By air) to select, I will double check if the cost is right, if it is, I dont know what is the error all about. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIwNDY5LWF1c3Bvc3QtaW50ZXJuYXRpb25hbC1zaGlwcGluZy1jb3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 3 months ago [\#20490](#20490) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: AusPOST: International Shipping Cost](/forum/4-how-to/20469-auspost-international-shipping-cost#20490 ""The request to the Australia Post server failed with the message: Selected" I get that message when I choose international country for shipping address e.g New Zealand. Although there is only one option for the shipping cost (Australia Post By air) to select, I will double check if the cost is right, if it is, I dont know what is the error all about.")* Hi, Could you try to change the code: if(preg_match_all('#([a-z_]+)![=(](/frown.gif "=(")[a-z_\.0-9]+?)#Ui',$response,$matches)){ to: if(preg_match_all('#([a-z_]+)![=(](/frown.gif "=(")[a-z_\.0-9 ]+?)#Ui',$response,$matches)){ in the file plugins/hikashopshipping/aupost.php via FTP and try again ? That might help to display a better error message so that we can understand what the problem is. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIwNDY5LWF1c3Bvc3QtaW50ZXJuYXRpb25hbC1zaGlwcGluZy1jb3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thaicyn](/forum/user/2907-thaicyn "View thaicyn's Profile")** - [![thaicyn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2907-thaicyn "View thaicyn's Profile") Topic Author - [ Offline](/forum/user/2907-thaicyn) Less More - Posts: 11 - Thank you received: 0 - - 15 years 3 months ago [\#20627](#20627) by [thaicyn](/forum/user/2907-thaicyn "View thaicyn's Profile") Replied by *[thaicyn](/forum/user/2907-thaicyn "View thaicyn's Profile")* on topic *[Re: AusPOST: International Shipping Cost](/forum/4-how-to/20469-auspost-international-shipping-cost#20627 ""The request to the Australia Post server failed with the message: Selected" I get that message when I choose international country for shipping address e.g New Zealand. Although there is only one option for the shipping cost (Australia Post By air) to select, I will double check if the cost is right, if it is, I dont know what is the error all about.")* ok I get this: "The request to the Australia Post server failed with the message: Selected Destination not reached by sea" and only options Australia Post By air 195.75 AUD is available. I assume it checks if shipping is available by sea and it is not, but instead of just hiding it, it gives an error? What do you think? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIwNDY5LWF1c3Bvc3QtaW50ZXJuYXRpb25hbC1zaGlwcGluZy1jb3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 3 months ago [\#20645](#20645) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: AusPOST: International Shipping Cost](/forum/4-how-to/20469-auspost-international-shipping-cost#20645 ""The request to the Australia Post server failed with the message: Selected" I get that message when I choose international country for shipping address e.g New Zealand. Although there is only one option for the shipping cost (Australia Post By air) to select, I will double check if the cost is right, if it is, I dont know what is the error all about.")* Yes that's indeed the case. We didn't know that some shipping method could be impossible for some countries with Australia Post. It's not written anywhere in their documentation so we assumed that if it didn't return a valid response we should be displaying the error message. Could you confirm with australia post that shipping your products by sea to that destination is not possible ? In the mean time, you can just remove the code: $app->enqueueMessage('The request to the Australia Post server failed with the message: '.$data); from the file plugins/hikashopshipping/aupost.php and the message won't be displayed. Alternatively, you could remove the SEA transportation method from the plugin's options. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIwNDY5LWF1c3Bvc3QtaW50ZXJuYXRpb25hbC1zaGlwcGluZy1jb3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thaicyn](/forum/user/2907-thaicyn "View thaicyn's Profile")** - [![thaicyn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2907-thaicyn "View thaicyn's Profile") Topic Author - [ Offline](/forum/user/2907-thaicyn) Less More - Posts: 11 - Thank you received: 0 - - 15 years 3 months ago [\#20812](#20812) by [thaicyn](/forum/user/2907-thaicyn "View thaicyn's Profile") Replied by *[thaicyn](/forum/user/2907-thaicyn "View thaicyn's Profile")* on topic *[Re: AusPOST: International Shipping Cost](/forum/4-how-to/20469-auspost-international-shipping-cost#20812 ""The request to the Australia Post server failed with the message: Selected" I get that message when I choose international country for shipping address e.g New Zealand. Although there is only one option for the shipping cost (Australia Post By air) to select, I will double check if the cost is right, if it is, I dont know what is the error all about.")* [ auspost.com.au/internationalpost/products/seamail/index.html](http://auspost.com.au/internationalpost/products/seamail/index.html) Based on that, apparently its not available via sea mail for some countries. So it cant auto detect and hide? I guess I will delete/comment that print error code as you said. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIwNDY5LWF1c3Bvc3QtaW50ZXJuYXRpb25hbC1zaGlwcGluZy1jb3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 3 months ago [\#20825](#20825) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: AusPOST: International Shipping Cost](/forum/4-how-to/20469-auspost-international-shipping-cost#20825 ""The request to the Australia Post server failed with the message: Selected" I get that message when I choose international country for shipping address e.g New Zealand. Although there is only one option for the shipping cost (Australia Post By air) to select, I will double check if the cost is right, if it is, I dont know what is the error all about.")* Indeed. Thank you for the link. We'll change the system for next release so that the error message is not displayed in such cases. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIwNDY5LWF1c3Bvc3QtaW50ZXJuYXRpb25hbC1zaGlwcGluZy1jb3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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