[Skip to main content](#vessel-content) # Creat new billing address goes to product screen ## - **[waynedejager](/forum/user/3007-waynedejager "View waynedejager's Profile")** - [![waynedejager's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3007-waynedejager "View waynedejager's Profile") Topic Author - [ Offline](/forum/user/3007-waynedejager) Less More - Posts: 13 - Thank you received: 0 - - 15 years 3 months ago [\#21009](#21009) by [waynedejager](/forum/user/3007-waynedejager "View waynedejager's Profile") *[Creat new billing address goes to product screen](/forum/4-how-to/21009-creat-new-billing-address-goes-to-product-screen#21009 "On checkout - when prompted to create a new billing adress - the popup - shows a product screen for whats in the shopping cart??")* was created by *[waynedejager](/forum/user/3007-waynedejager "View waynedejager's Profile")* On checkout - when prompted to create a new billing adress - the popup - shows a product screen for whats in the shopping cart?? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxMDA5LWNyZWF0LW5ldy1iaWxsaW5nLWFkZHJlc3MtZ29lcy10by1wcm9kdWN0LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 15 years 3 months ago [\#21032](#21032) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Creat new billing address goes to product screen](/forum/4-how-to/21009-creat-new-billing-address-goes-to-product-screen#21032 "On checkout - when prompted to create a new billing adress - the popup - shows a product screen for whats in the shopping cart??")* It must be because you have a javascript error on the checkout page: [ www.hikashop.com/support/documentation/6...ty-issues.html#modal](http://www.hikashop.com/support/documentation/61-hikashop-compatibility-issues.html#modal) If you provide a URL to your shop we should be able to confirm that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxMDA5LWNyZWF0LW5ldy1iaWxsaW5nLWFkZHJlc3MtZ29lcy10by1wcm9kdWN0LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[waynedejager](/forum/user/3007-waynedejager "View waynedejager's Profile")** - [![waynedejager's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3007-waynedejager "View waynedejager's Profile") Topic Author - [ Offline](/forum/user/3007-waynedejager) Less More - Posts: 13 - Thank you received: 0 - - 15 years 3 months ago [\#21036](#21036) by [waynedejager](/forum/user/3007-waynedejager "View waynedejager's Profile") Replied by *[waynedejager](/forum/user/3007-waynedejager "View waynedejager's Profile")* on topic *[Re: Creat new billing address goes to product screen](/forum/4-how-to/21009-creat-new-billing-address-goes-to-product-screen#21036 "On checkout - when prompted to create a new billing adress - the popup - shows a product screen for whats in the shopping cart??")* Thanks Nicolas - my url is [ www.brytongps.com](http://www.brytongps.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxMDA5LWNyZWF0LW5ldy1iaWxsaW5nLWFkZHJlc3MtZ29lcy10by1wcm9kdWN0LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[waynedejager](/forum/user/3007-waynedejager "View waynedejager's Profile")** - [![waynedejager's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3007-waynedejager "View waynedejager's Profile") Topic Author - [ Offline](/forum/user/3007-waynedejager) Less More - Posts: 13 - Thank you received: 0 - - 15 years 3 months ago [\#21052](#21052) by [waynedejager](/forum/user/3007-waynedejager "View waynedejager's Profile") Replied by *[waynedejager](/forum/user/3007-waynedejager "View waynedejager's Profile")* on topic *[Re: Creat new billing address goes to product screen](/forum/4-how-to/21009-creat-new-billing-address-goes-to-product-screen#21052 "On checkout - when prompted to create a new billing adress - the popup - shows a product screen for whats in the shopping cart??")* Hi Nicolas Any luck here?cheers Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxMDA5LWNyZWF0LW5ldy1iaWxsaW5nLWFkZHJlc3MtZ29lcy10by1wcm9kdWN0LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 15 years 3 months ago [\#21066](#21066) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Creat new billing address goes to product screen](/forum/4-how-to/21009-creat-new-billing-address-goes-to-product-screen#21066 "On checkout - when prompted to create a new billing adress - the popup - shows a product screen for whats in the shopping cart??")* The problem is something else. Your template actually has a strange behaviour and display the module in the component.php file instead of the content of the page with the itemid is 3. I don't know why but the solution seems to be simple. The link is actually: [ www.brytongps.com/index.php?option=com\_h...l=component&Itemid=3](http://www.brytongps.com/index.php?option=com_hikashop&ctrl=address&redirect=checkout&task=add&step=0&tmpl=component&Itemid=3) but if you change the itemid to 2 for example it works: [ www.brytongps.com/index.php?option=com\_h...l=component&Itemid=2](http://www.brytongps.com/index.php?option=com_hikashop&ctrl=address&redirect=checkout&task=add&step=0&tmpl=component&Itemid=2) So you can just change the "force a menu on the checkout to the menu with the id 2 and that should solve the problem. 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