[Skip to main content](#vessel-content) # Shipping Method Not Showing ## - **[gordanorfc](/forum/user/277-gordanorfc "View gordanorfc's Profile")** - [![gordanorfc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/277-gordanorfc "View gordanorfc's Profile") Topic Author - [ Offline](/forum/user/277-gordanorfc) Less More - Posts: 22 - Thank you received: 0 - - 15 years 11 months ago [\#2146](#2146) by [gordanorfc](/forum/user/277-gordanorfc "View gordanorfc's Profile") *[Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#2146 "The shipping module does not show on www.greenpigecostore.com Please help")* was created by *[gordanorfc](/forum/user/277-gordanorfc "View gordanorfc's Profile")* The shipping module does not show on [ www.greenpigecostore.com](http://www.greenpigecostore.com) Please help Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 11 months ago [\#2147](#2147) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#2147 "The shipping module does not show on www.greenpigecostore.com Please help")* Hi, Please follow our FAQ which explains point by point what could cause the shipping methods not to show: [ www.hikashop.com/support/documentation/i...ual-listing.html#faq](http://www.hikashop.com/support/documentation/integrated-documentation/30-hikashop-shipping-manual-listing.html#faq) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gordanorfc](/forum/user/277-gordanorfc "View gordanorfc's Profile")** - [![gordanorfc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/277-gordanorfc "View gordanorfc's Profile") Topic Author - [ Offline](/forum/user/277-gordanorfc) Less More - Posts: 22 - Thank you received: 0 - - 15 years 11 months ago [\#2167](#2167) by [gordanorfc](/forum/user/277-gordanorfc "View gordanorfc's Profile") Replied by *[gordanorfc](/forum/user/277-gordanorfc "View gordanorfc's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#2167 "The shipping module does not show on www.greenpigecostore.com Please help")* Hi, I have gone through the FAQ's and still no luck. I've change my shipping method to have no zone but it still doesn't show. It did when someone had logged in? Andy Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 11 months ago [\#2175](#2175) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#2175 "The shipping module does not show on www.greenpigecostore.com Please help")* Hi, I've placed an order on your website and ordered the product "WASTE NOT Refuse Sacks". On the address selection screen, I was only able to select a billing address and not a shipping address. That means that the system didn't detect any shippable goods in my cart. The system decides whether a good is shippable or not by looking at its weight. If you don't set a weight, the system consider the good as virtual (like software downloads for instance) and won't propose any shipping methods. Please make sure you set a weight in your products information. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sdce](/forum/user/4494-sdce "View sdce's Profile")** - [![sdce's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4494-sdce "View sdce's Profile") - [ Offline](/forum/user/4494-sdce) Less More - Posts: 18 - Thank you received: 0 - - 14 years 11 months ago [\#31131](#31131) by [sdce](/forum/user/4494-sdce "View sdce's Profile") Replied by *[sdce](/forum/user/4494-sdce "View sdce's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#31131 "The shipping module does not show on www.greenpigecostore.com Please help")* Hi, I have downloadable files for purchase, that the system does not automatically detect as 0 weight to allow purchase to be completed. What might the error be? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 11 months ago [\#31150](#31150) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#31150 "The shipping module does not show on www.greenpigecostore.com Please help")* Hi, That's probably because you turn on the option "Force shipping regardless of weight" in the checkout tab of the configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sdce](/forum/user/4494-sdce "View sdce's Profile")** - [![sdce's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4494-sdce "View sdce's Profile") - [ Offline](/forum/user/4494-sdce) Less More - Posts: 18 - Thank you received: 0 - - 14 years 11 months ago [\#31208](#31208) by [sdce](/forum/user/4494-sdce "View sdce's Profile") Replied by *[sdce](/forum/user/4494-sdce "View sdce's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#31208 "The shipping module does not show on www.greenpigecostore.com Please help")* I have it turned off. I still get the following error for a downloadable product: 'Weight OR volume not found for the products in your cart' Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sdce](/forum/user/4494-sdce "View sdce's Profile")** - [![sdce's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4494-sdce "View sdce's Profile") - [ Offline](/forum/user/4494-sdce) Less More - Posts: 18 - Thank you received: 0 - - 14 years 11 months ago [\#31215](#31215) by [sdce](/forum/user/4494-sdce "View sdce's Profile") Replied by *[sdce](/forum/user/4494-sdce "View sdce's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#31215 "The shipping module does not show on www.greenpigecostore.com Please help")* I resolved part one of the issue where the error shows. The problem comes from the ups plugin which does not handle virtual goods properly. Part two of the problem is when payment is made by credit card, the product email message says the order is created, not confirmed. And the product download does not show up. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 11 months ago [\#31250](#31250) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#31250 "The shipping module does not show on www.greenpigecostore.com Please help")* Do you mean that you use the credit card payment plugin ? That plugin is an "offline" payment plugin. That means that no transaction occurs during the checkout. You just get the credit card information on your end so that you can manually process the payment via a payment terminal and validate the order at that point. If you use other payment plugins, like paypal pro for example, you can directly process the credit card transaction automatically during the checkout and the order will be validated automatically and the product download will show automatically. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sdce](/forum/user/4494-sdce "View sdce's Profile")** - [![sdce's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4494-sdce "View sdce's Profile") - [ Offline](/forum/user/4494-sdce) Less More - Posts: 18 - Thank you received: 0 - - 14 years 10 months ago [\#32827](#32827) by [sdce](/forum/user/4494-sdce "View sdce's Profile") Replied by *[sdce](/forum/user/4494-sdce "View sdce's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#32827 "The shipping module does not show on www.greenpigecostore.com Please help")* Okay, that works. Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bubiny](/forum/user/5636-bubiny "View bubiny's Profile")** - [![bubiny's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5636-bubiny "View bubiny's Profile") - [ Offline](/forum/user/5636-bubiny) Less More - Posts: 25 - Thank you received: 0 - - 14 years 5 months ago [\#50887](#50887) by [bubiny](/forum/user/5636-bubiny "View bubiny's Profile") Replied by *[bubiny](/forum/user/5636-bubiny "View bubiny's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#50887 "The shipping module does not show on www.greenpigecostore.com Please help")* I also have a problem with shipping methods not showing. It is strange, because they show up when I am logged in, but when I use the no registration checkout method my shipping methods are empty. I am using only one zone which is the one that I use for my no registration form, not using weights for products at all and have the option force shipping regardless of weight set to "yes". What could be the problem? [ ![shippingshows.jpg](/forum/attachment/3902) ](/forum/attachment/3902 "shippingshows.jpg") [ ![shippingnotshowing.jpg](/forum/attachment/3903) ](/forum/attachment/3903 "...notshowing.jpg") Thank you - [ ![shippingshows.jpg](/forum/attachment/3902) ](/forum/attachment/3902 "shippingshows.jpg") [ ](/forum/attachment/3902?download=1 "shippingshows.jpg") - [ ![shippingnotshowing.jpg](/forum/attachment/3903) ](/forum/attachment/3903 "...notshowing.jpg") [ ](/forum/attachment/3903?download=1 "...notshowing.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#50999](#50999) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#50999 "The shipping module does not show on www.greenpigecostore.com Please help")* Your shipping methods must not be configured properly. Please check all the points in the FAQ: [ www.hikashop.com/support/documentation/i...ual-listing.html#faq](http://www.hikashop.com/support/documentation/integrated-documentation/30-hikashop-shipping-manual-listing.html#faq) It must be one of them. If you don't find it, please do screenshots of your shipping methods options. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bubiny](/forum/user/5636-bubiny "View bubiny's Profile")** - [![bubiny's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5636-bubiny "View bubiny's Profile") - [ Offline](/forum/user/5636-bubiny) Less More - Posts: 25 - Thank you received: 0 - - 14 years 5 months ago [\#51022](#51022) by [bubiny](/forum/user/5636-bubiny "View bubiny's Profile") Replied by *[bubiny](/forum/user/5636-bubiny "View bubiny's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#51022 "The shipping module does not show on www.greenpigecostore.com Please help")* Still did not find my misconfiguration. When I login it shows without any problems, but when I use the no registration form it is than empty. [ ![checkoutsettings.png](/forum/attachment/3922) ](/forum/attachment/3922 "...utsettings.png") [ ![zones.png](/forum/attachment/3921) ](/forum/attachment/3921 "zones.png") [ ![pplshipping.png](/forum/attachment/3920) ](/forum/attachment/3920 "pplshipping.png") [ ![shippingmethods.png](/forum/attachment/3919) ](/forum/attachment/3919 "...ingmethods.png") - [ ![shippingmethods.png](/forum/attachment/3919) ](/forum/attachment/3919 "...ingmethods.png") [ ](/forum/attachment/3919?download=1 "...ingmethods.png") - [ ![pplshipping.png](/forum/attachment/3920) ](/forum/attachment/3920 "pplshipping.png") [ ](/forum/attachment/3920?download=1 "pplshipping.png") - [ ![zones.png](/forum/attachment/3921) ](/forum/attachment/3921 "zones.png") [ ](/forum/attachment/3921?download=1 "zones.png") - [ ![checkoutsettings.png](/forum/attachment/3922) ](/forum/attachment/3922 "...utsettings.png") [ ](/forum/attachment/3922?download=1 "...utsettings.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#51111](#51111) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#51111 "The shipping module does not show on www.greenpigecostore.com Please help")* I see that you restricted your shipping methods to the czech republic. Please make sure that: 1. Your user address is in czech 2. That the "main tax zone" option of the configuration is also czech After correcting that, logout/login and try again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bubiny](/forum/user/5636-bubiny "View bubiny's Profile")** - [![bubiny's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5636-bubiny "View bubiny's Profile") - [ Offline](/forum/user/5636-bubiny) Less More - Posts: 25 - Thank you received: 0 - - 14 years 5 months ago [\#51133](#51133) by [bubiny](/forum/user/5636-bubiny "View bubiny's Profile") Replied by *[bubiny](/forum/user/5636-bubiny "View bubiny's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#51133 "The shipping module does not show on www.greenpigecostore.com Please help")* Again, I am using the no registration checkout method. Login/logout does not apply. See screenshot [ ![maintaxzone.png](/forum/attachment/3927) ](/forum/attachment/3927 "maintaxzone.png") [ ![nologincheckout.png](/forum/attachment/3928) ](/forum/attachment/3928 "...incheckout.png") - [ ![maintaxzone.png](/forum/attachment/3927) ](/forum/attachment/3927 "maintaxzone.png") [ ](/forum/attachment/3927?download=1 "maintaxzone.png") - [ ![nologincheckout.png](/forum/attachment/3928) ](/forum/attachment/3928 "...incheckout.png") [ ](/forum/attachment/3928?download=1 "...incheckout.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#51214](#51214) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#51214 "The shipping module does not show on www.greenpigecostore.com Please help")* Then there must be something else. It it's only for the "no registration" mode, maybe it's because you have some caching activated on your website ? Try to: Disable the cache in Joomla configuration. Site -> global configuration -> system -> "Cache settings". Disable, if it's enabled, a joomla cache plugin. Check your template' options for a potential cache option and deactivate it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bubiny](/forum/user/5636-bubiny "View bubiny's Profile")** - [![bubiny's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5636-bubiny "View bubiny's Profile") - [ Offline](/forum/user/5636-bubiny) Less More - Posts: 25 - Thank you received: 0 - - 14 years 5 months ago [\#51258](#51258) by [bubiny](/forum/user/5636-bubiny "View bubiny's Profile") Replied by *[bubiny](/forum/user/5636-bubiny "View bubiny's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#51258 "The shipping module does not show on www.greenpigecostore.com Please help")* I had my joomla caching disabled from before. No caching for my template JSN Epic. I deleted all history and cache from browser before trying. Other ideas? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#51351](#51351) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#51351 "The shipping module does not show on www.greenpigecostore.com Please help")* I'm out of ideas. Please provide a back end access to your website so that we can look at the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#51496](#51496) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#51496 "The shipping module does not show on www.greenpigecostore.com Please help")* I couldn't find the problem. Could you please provide an FTP access to your website ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 5 months ago [\#51733](#51733) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping Method Not Showing](/forum/4-how-to/2146-shipping-method-not-showing#51733 "The shipping module does not show on www.greenpigecostore.com Please help")* We found the problem. You had set the access of the manual plugin to "special" instead of "public" in the joomla plugins manager... I'll add that to the list of things which have to be checked in the FAQ ![;)](/media/kunena/emoticons/24.png ";)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNDYtc2hpcHBpbmctbWV0aG9kLW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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