[Skip to main content](#vessel-content) # 404 error using add to cart ## - **[marcopauri](/forum/user/3380-marcopauri "View marcopauri's Profile")** - [![marcopauri's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3380-marcopauri "View marcopauri's Profile") Topic Author - [ Offline](/forum/user/3380-marcopauri) Less More - Posts: 3 - Thank you received: 0 - - 15 years 3 months ago [\#21648](#21648) by [marcopauri](/forum/user/3380-marcopauri "View marcopauri's Profile") *[404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#21648 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* was created by *[marcopauri](/forum/user/3380-marcopauri "View marcopauri's Profile")* I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: [ www.modernhome.it/index.php/arredo-bagno.html](http://www.modernhome.it/index.php/arredo-bagno.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[marcopauri](/forum/user/3380-marcopauri "View marcopauri's Profile")** - [![marcopauri's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3380-marcopauri "View marcopauri's Profile") Topic Author - [ Offline](/forum/user/3380-marcopauri) Less More - Posts: 3 - Thank you received: 0 - - 15 years 3 months ago [\#21649](#21649) by [marcopauri](/forum/user/3380-marcopauri "View marcopauri's Profile") Replied by *[marcopauri](/forum/user/3380-marcopauri "View marcopauri's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#21649 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* I have the same message also using LOGIN button. Why the components can't be found? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 3 months ago [\#21651](#21651) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#21651 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* It seems to be a problem with SEF. Do you use the latest verison of joomla 1.6 ? Could you try to deactivate the SEF of your configuration so that we can see the URLs of your pages ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[marcopauri](/forum/user/3380-marcopauri "View marcopauri's Profile")** - [![marcopauri's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3380-marcopauri "View marcopauri's Profile") Topic Author - [ Offline](/forum/user/3380-marcopauri) Less More - Posts: 3 - Thank you received: 0 - - 15 years 3 months ago [\#21671](#21671) by [marcopauri](/forum/user/3380-marcopauri "View marcopauri's Profile") Replied by *[marcopauri](/forum/user/3380-marcopauri "View marcopauri's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#21671 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* Thank you for your help. I have deactivate the SEF. Now I have the same error message also on the home page [ www.modernhome.it](http://www.modernhome.it) How can I solve it? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 3 months ago [\#21678](#21678) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#21678 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* Hi, I don't know what you did but I just tried on your website and although the URLs are still SEFed, the pages of HikaShop are all working properly on your website on my end. I was able to add to the cart products, etc. I didn't had a problem anymore. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile")** - [![signsasrx's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13204-signsasrx "View signsasrx's Profile") - [ Offline](/forum/user/13204-signsasrx) Less More - Posts: 8 - Thank you received: 0 - - 13 years 3 weeks ago [\#127587](#127587) by [signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile") Replied by *[signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#127587 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* I am having the same issue with the Add to Cart error message when I enalbe SEF urls. When I turn off SEF, the problem is solved. I prefer to use SEF urls. Is there any way to keep SEF urls enabled and not receive the error message? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#127742](#127742) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#127742 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* Hi, The thread have almost more than 2 years. So I am not sure that what is written before will have the same impact today. But like for all support post, some precious information are required if you want us to help you. HikaShop version number Link to your website Precise information of the problem (like the url which give you a 404 page with SEF activated). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile")** - [![signsasrx's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13204-signsasrx "View signsasrx's Profile") - [ Offline](/forum/user/13204-signsasrx) Less More - Posts: 8 - Thank you received: 0 - - 13 years 2 weeks ago [\#128680](#128680) by [signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile") Replied by *[signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#128680 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* Hi I'm using Hika Shop version number: Hika Shop Business 2.2 My website is [ www.signsasrx.com](http://www.signsasrx.com) My site works fine when I do not use SEF urls. However, I prefer to use SEF urls. When I do, I receive an error when attempting to add a product to the cart. This is the error link. [ signsasrx.com/signsasrx/products/dry-era...y-wod-boards?popup=1](http://signsasrx.com/signsasrx/products/dry-erase-boards/product/show/68-daily-wod-boards?popup=1) Please advise how I can use SEF urls and not receive the error message. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 1 week ago [\#128786](#128786) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#128786 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* Hi, I just tried your website, and the given url, I don't have 404 error returned or any other errot when adding a product to the cart. So I think that you solved your problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile")** - [![signsasrx's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13204-signsasrx "View signsasrx's Profile") - [ Offline](/forum/user/13204-signsasrx) Less More - Posts: 8 - Thank you received: 0 - - 13 years 1 week ago [\#128886](#128886) by [signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile") Replied by *[signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#128886 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* The problem is not solved. I currently have SEF urls turned off, which is why you didn't get the error. I prefer to use SEF urls. I would like to use SESF urls and not recieve the 404 error. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 1 week ago [\#129370](#129370) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#129370 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* Hi, Actually we can't see any errors, thanks to turn back on the SEF in order to test and see the result. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile")** - [![signsasrx's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13204-signsasrx "View signsasrx's Profile") - [ Offline](/forum/user/13204-signsasrx) Less More - Posts: 8 - Thank you received: 0 - - 13 years 1 week ago [\#129756](#129756) by [signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile") Replied by *[signsasrx](/forum/user/13204-signsasrx "View signsasrx's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#129756 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* Hi Xavier. I turned SEF back on and I got the same 404 error. Is there any way to troubleshoot the problem without turning SEF back on? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 3 days ago [\#130465](#130465) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: 404 error using add to cart](/forum/4-how-to/21648-404-error-using-add-to-cart#130465 "I hope someone could help me... When I press "add to cart" I receive the message "404 error". SEO is activated. the url is: www.modernhome.it/index.php/arredo-bagno.html")* Hi, When I went back on your website, you already had disable the SEF. In order to test and find the origin of the problem, thanks to give us you a backend access to enable the SEF when we need it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNjQ4LTQwNC1lcnJvci11c2luZy1hZGQtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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