[Skip to main content](#vessel-content) # Shipping question ## - **[FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile")** - [![FreshIdeas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2199-freshideas "View FreshIdeas's Profile") Topic Author - [ Offline](/forum/user/2199-freshideas) Less More - Posts: 82 - Thank you received: 1 - - 15 years 3 months ago - 15 years 3 months ago [\#21761](#21761) by [FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile") *[Shipping question](/forum/4-how-to/21761-shipping-question#21761 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* was created by *[FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile")* Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart. Last edit: 15 years 3 months ago by [FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 3 months ago [\#21769](#21769) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21769 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* The limitations on manual shipping methods are ALWAYS for the whole order, not for one item so I don't see how that would not work... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")** - [![luizarios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3405-luizarios "View luizarios's Profile") - [ Offline](/forum/user/3405-luizarios) Less More - Posts: 66 - Thank you received: 0 - - 15 years 3 months ago - 15 years 3 months ago [\#21780](#21780) by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile") Replied by *[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21780 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* Nicolas, I am having same problem, I've tried a few options and it seems that if the minimum delivery is any more than 0.00 then the shipping rule will not work, I've just installed the program yesterday so could this be somethng to do with a new update? please help ![:unsure:](/media/kunena/emoticons/18.png ":unsure:") Last edit: 15 years 3 months ago by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile")** - [![FreshIdeas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2199-freshideas "View FreshIdeas's Profile") Topic Author - [ Offline](/forum/user/2199-freshideas) Less More - Posts: 82 - Thank you received: 1 - - 15 years 3 months ago [\#21782](#21782) by [FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile") Replied by *[FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21782 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* I must be doing something wrong, as it doesn't matter if an item is over $50.01, it still assigns shipping. image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/SHipping.jpg - Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")** - [![luizarios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3405-luizarios "View luizarios's Profile") - [ Offline](/forum/user/3405-luizarios) Less More - Posts: 66 - Thank you received: 0 - - 15 years 3 months ago [\#21786](#21786) by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile") Replied by *[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21786 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* Freshideas, I don't know for sure what's happening but I get the same thing as you do. If you set the minimum shipping to 0 then it should work but any rule where the minimum shipping is over 0 is not working, in your print screen your minimum shipping is 50.01 and that's why that shipping rule does not work. Hopefully some admin will come and help as I think it is a new bug ![:(](/media/kunena/emoticons/22.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 3 months ago [\#21787](#21787) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21787 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* Could you please post a screenshot of your other shipping method configuration and and of the checkout page when you have that problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile")** - [![FreshIdeas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2199-freshideas "View FreshIdeas's Profile") Topic Author - [ Offline](/forum/user/2199-freshideas) Less More - Posts: 82 - Thank you received: 1 - - 15 years 3 months ago - 15 years 3 months ago [\#21788](#21788) by [FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile") Replied by *[FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21788 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* Here is the $8.95 shipping and the checkout screen. image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/Shipping2.jpg image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/Shippingcheckout.jpg - - [ ![Shippingcheckout.jpg](/forum/attachment/1474) ](/forum/attachment/1474 "...ngcheckout.jpg") [ ](/forum/attachment/1474?download=1 "...ngcheckout.jpg") Last edit: 15 years 3 months ago by [FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 3 months ago [\#21789](#21789) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21789 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* I don't see the shipping view on your checkout screenshot. That would explain the problem.Do you have the shipping view on your checkout workflow ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")** - [![luizarios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3405-luizarios "View luizarios's Profile") - [ Offline](/forum/user/3405-luizarios) Less More - Posts: 66 - Thank you received: 0 - - 15 years 3 months ago - 15 years 3 months ago [\#21791](#21791) by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile") Replied by *[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21791 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* Hi, please find my post screens too. firs shippping rule is for shiiping from 0-20, second is from 20.01-100. second rule does nto work because the minimum price is not zero (minimum price is 20.01) image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/0_20.jpg image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/20_100.jpg image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/result-20110722.jpg - [ ![0_20.jpg](/forum/attachment/1475) ](/forum/attachment/1475 "0_20.jpg") [ ](/forum/attachment/1475?download=1 "0_20.jpg") - [ ![result-20110722.jpg](/forum/attachment/1476) ](/forum/attachment/1476 "...t-20110722.jpg") [ ](/forum/attachment/1476?download=1 "...t-20110722.jpg") - [ ![20_100.jpg](/forum/attachment/1477) ](/forum/attachment/1477 "20_100.jpg") [ ](/forum/attachment/1477?download=1 "20_100.jpg") Last edit: 15 years 3 months ago by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")** - [![luizarios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3405-luizarios "View luizarios's Profile") - [ Offline](/forum/user/3405-luizarios) Less More - Posts: 66 - Thank you received: 0 - - 15 years 3 months ago - 15 years 3 months ago [\#21792](#21792) by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile") Replied by *[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21792 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* Hello, I have the shipping view on mine but still doesn't work. Also, I am using a fresh joomla installation, just put yesterday with the default template therefore it can't be anything with the template or joomla configurations... as I said, if I change the price of the second shipping option to zero then it will work, please see printscreen bellow where I changed the options from 20.01 minimum order to zero and this time it appears on the check out page, only problem is it shows both the delviery option and no customer in their right mind would pick the expensiver delivery. I repeat there is something wrong with the minimum price.. image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/0_100-20110722.jpg image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/result2.jpg - [ ![0_100.jpg](/forum/attachment/1478) ](/forum/attachment/1478 "0_100.jpg") [ ](/forum/attachment/1478?download=1 "0_100.jpg") - [ ![result2.jpg](/forum/attachment/1479) ](/forum/attachment/1479 "result2.jpg") [ ](/forum/attachment/1479?download=1 "result2.jpg") - [ ![0_100-20110722.jpg](/forum/attachment/1480) ](/forum/attachment/1480 "...0-20110722.jpg") [ ](/forum/attachment/1480?download=1 "...0-20110722.jpg") Last edit: 15 years 3 months ago by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")** - [![luizarios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3405-luizarios "View luizarios's Profile") - [ Offline](/forum/user/3405-luizarios) Less More - Posts: 66 - Thank you received: 0 - - 15 years 3 months ago [\#21793](#21793) by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile") Replied by *[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21793 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* Fresh ideas, could you try to change the minimum price from 50.01 to 0.00 and see what happens? thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 3 months ago [\#21798](#21798) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21798 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* Please note that price restrictions of shipping methods are only calculated based on the price of non virtual goods (goods with a weight) unless you turn on the option "include virtual product prices". I suppose that your products have a weight of 0 so they are all considered as virtual. So the price of non virtual goods on your checkout is 0 which is why it only display the first shipping method. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")** - [![luizarios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3405-luizarios "View luizarios's Profile") - [ Offline](/forum/user/3405-luizarios) Less More - Posts: 66 - Thank you received: 0 - - 15 years 3 months ago [\#21803](#21803) by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile") Replied by *[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21803 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/weightconf.jpg Hm.. I've changed my weight configurations as above but still doesn't work.. I've read teh manual twice looking for answers and I've checked pretty much everything, two days looking in the program... has any update been brought up recently? thanks for your help - [ ![weightconf.jpg](/forum/attachment/1481) ](/forum/attachment/1481 "weightconf.jpg") [ ](/forum/attachment/1481?download=1 "weightconf.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 3 months ago [\#21806](#21806) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21806 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* There is no other update and it works perfectly everywhere else. If it doesn't on your end, it's because something is not configured properly. I can see that you have the option "force shipping regardless of weight" turned on on your configuration so that tneds to confirm my diagnostic: you probably don't have a weight on your products and since you turned off the option "include virtual product prices" in your shipping methods, the system consider that the price on which it should calculate the restriction is 0. The solution is simple: either set a weight on your products or turn on the option "include virtual product prices" in your shipping methods. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")** - [![luizarios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3405-luizarios "View luizarios's Profile") - [ Offline](/forum/user/3405-luizarios) Less More - Posts: 66 - Thank you received: 0 - - 15 years 3 months ago [\#21807](#21807) by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile") Replied by *[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21807 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* oh! I see what you mean ![:)](/media/kunena/emoticons/3.png ":)") I will try and let you know if it works Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")** - [![luizarios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3405-luizarios "View luizarios's Profile") - [ Offline](/forum/user/3405-luizarios) Less More - Posts: 66 - Thank you received: 0 - - 15 years 3 months ago - 15 years 3 months ago [\#21808](#21808) by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile") Replied by *[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21808 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* it works ![:D](/media/kunena/emoticons/1.png ":D") ![:D](/media/kunena/emoticons/1.png ":D") ![:D](/media/kunena/emoticons/1.png ":D") ![:D](/media/kunena/emoticons/1.png ":D") ![:D](/media/kunena/emoticons/1.png ":D") ![:D](/media/kunena/emoticons/1.png ":D") ![:D](/media/kunena/emoticons/1.png ":D") ![:D](/media/kunena/emoticons/1.png ":D") ![:D](/media/kunena/emoticons/1.png ":D") thanks so very much you are a hero ![:)](/media/kunena/emoticons/3.png ":)") it was just a big coincidence that myself and freshideas came up with the same problem within 8 hours so I thougth it was a new update that we both downloaded yesterday you made my day, BIG thanks Last edit: 15 years 3 months ago by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile")** - [![FreshIdeas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2199-freshideas "View FreshIdeas's Profile") Topic Author - [ Offline](/forum/user/2199-freshideas) Less More - Posts: 82 - Thank you received: 1 - - 15 years 3 months ago [\#21809](#21809) by [FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile") Replied by *[FreshIdeas](/forum/user/2199-freshideas "View FreshIdeas's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21809 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* That did it! I knew it had to be something simple! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")** - [![luizarios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3405-luizarios "View luizarios's Profile") - [ Offline](/forum/user/3405-luizarios) Less More - Posts: 66 - Thank you received: 0 - - 15 years 3 months ago [\#21818](#21818) by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile") Replied by *[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#21818 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* hah I can't believe it took me so long trying to resolve something so simple hah glad we are both sorted, thanks again Nicola Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")** - [![luizarios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3405-luizarios "View luizarios's Profile") - [ Offline](/forum/user/3405-luizarios) Less More - Posts: 66 - Thank you received: 0 - - 15 years 3 months ago - 15 years 3 months ago [\#22113](#22113) by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile") Replied by *[luizarios](/forum/user/3405-luizarios "View luizarios's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#22113 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* Hi Nicola, I am sorry for being a pain but the shipping was working that other day but now it is not and I have not a clue what I've done wrong, could you please please help?? image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/0_1999.png image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/20_4099.png image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/50.png image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/roayl.png I;ve checked the "Include virtual products price" as you suggest but still doesnt work, pls help - [ ![0_1999.png](/forum/attachment/1507) ](/forum/attachment/1507 "0_1999.png") [ ](/forum/attachment/1507?download=1 "0_1999.png") - [ ![20_4099.png](/forum/attachment/1508) ](/forum/attachment/1508 "20_4099.png") [ ](/forum/attachment/1508?download=1 "20_4099.png") - [ ![50.png](/forum/attachment/1509) ](/forum/attachment/1509 "50.png") [ ](/forum/attachment/1509?download=1 "50.png") - [ ![roayl.png](/forum/attachment/1510) ](/forum/attachment/1510 "roayl.png") [ ](/forum/attachment/1510?download=1 "roayl.png") Last edit: 15 years 3 months ago by [luizarios](/forum/user/3405-luizarios "View luizarios's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 3 months ago [\#22125](#22125) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping question](/forum/4-how-to/21761-shipping-question#22125 "Need to set up shipping as follows: less than $50 - $8.95 shipping over $50 - Free shipping I got this to work on individual items. But if the the TOTAL order is more than $50, it still charges $8.95 if there is an item under $50 in the cart.")* Could you try to remove the 0 in the minimum shipping weight field of your shipping methods ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzIxNzYxLXNoaXBwaW5nLXF1ZXN0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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